Memory foam beds, desk, free WiFi
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Reviews of Burlington Inn

2.5 out of 5
Burlington Inn
450 S Lincoln St, Burlington, CO

Reviews

6.2
Rating 10 - Excellent. 84 out of 583 reviews" "
Rating 8 - Good. 166 out of 583 reviews" "
Rating 6 - Okay. 143 out of 583 reviews" "
Rating 4 - Poor. 87 out of 583 reviews" "
Rating 2 - Terrible. 103 out of 583 reviews" "

7.2/10

Cleanliness

6.8/10

Staff & service

5.6/10

Amenities

5.8/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

Joseph

Stayed 2 nights in Dec 2023

2/10 Terrible

Lenora

Disliked: Cleanliness, staff & service, property conditions & facilities
It was so gross we didn't stay. It should be condemned. I want a refund.
Stayed 1 night in Dec 2023

2/10 Terrible

Lisa

Disliked: Cleanliness, property conditions & facilities, room comfort
Don't Stay Here
The pictures on-line must have been from about 20 or 30rd years ago. The restaurant has been closed.This place is in very bad condition. The towels in the room were small and so stained we couldn't feel good about taking a shower. The heater/air conditioner was ducktaped to the wall, we were afraid to turn it on.The tile was broken and chipped. No toilet paper holder. The shower shot water out and over the shower curtain onto the toilet. The outside was as dirty and run down as the inside. We will never stay here again and warn others! And all over in the lobby are bid signs that say NO REFUNDS.
Stayed 1 night in Nov 2023
Response from managment on Dec 2, 2023
i am sorry about your experience with us if you would have come spoke with us we could have done a refund if that is what you wanted but we also could have changed rooms for you to ma'am

2/10 Terrible

Monica

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was quite dirty. The room had not been cleaned after the previous guest. We did not stay, and the Burlington Inn would not give us a refund.
Stayed 1 night in Nov 2023
Response from 'mangment on Nov 28, 2023
Ma"am we tried to offer you another room and when we went to check the room was clethe maid had just didn't make one bed and as was stated the web site it self said no refunds ma 'am but i do apologize about your stay here

2/10 Terrible

Cecilia

Stayed 1 night in Nov 2023

2/10 Terrible

Peter

Disliked: Property conditions & facilities
Place should be tore down
Stayed 2 nights in Nov 2023
Response from Tim on Nov 15, 2023
im sorry you feel that way sir

2/10 Terrible

Joanna

Travelled with partner
Disliked: Staff & service, property conditions & facilities
Run from this place. Just sleep in your car if you can’t afford a motel. Dirty floors, 14 flies few from inside the window when we pulled back the curtain. Room actually came with a fly swatter so guess flies are included in nightly rate. Parking lot had potholes 18-wheeler tires would sink in. We were tired, we stayed since it was non-refundable.
Stayed 1 night in Sep 2023
Response from Marla on Oct 29, 2023
I'm so sorry about what happened during your stay bur thank you on your feed back we are under new management and we are trying hard to improve our place and we are changing a lot of things have a vert blessed day

4/10 Poor

evan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Front desk on Oct 29, 2023
thank you

6/10 Okay

Peggy

Travelled with family
Liked: Cleanliness, staff & service
Nice person to work with!
Very nice person at desk.
Stayed 1 night in Oct 2023
Response from Marla on Oct 18, 2023
thank you ma'am and we enjoyed having you stay with us. I hope you had a safe and enjoyable trip

2/10 Terrible

Rhonda, Deer Trail

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Bugs, no lights in the hallway overall-dirty
Stayed 1 night in Oct 2023
Response from Marla on Oct 18, 2023
sorry about your experience with us but we are under new management and thank you for letting us know about what is wrong we will do are best to change it

8/10 Good

Scott

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Good stay. Exterior of property needs a little work but staff was friendly, room was clean, bed was comfy, WiFi was decent, shower was good. Great stay for the price.
Stayed 1 night in Oct 2023
Response from Front desk on Oct 10, 2023
Thank you and we are so glad you enjoyed your stay hope we see you again sir

2/10 Terrible

Kenneth

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I drove 12 hours from Illinois and when I got there the manager said he didn’t have a room for me because the maid quit the day before. I had to book a room at the Econolodge and the lady that worked there said the Burlington Inn manager is very shady and can’t be trusted. I called Expedia and they said they would try to get a refund back for me and contact me within 48 hours with a refund. Got an email today telling me I’m not getting my money back. Burlington Inn and Expedia both dropped the ball on this one.
Stayed 1 night in Oct 2023
Response from front desk on Oct 10, 2023
I do apologize to you for that weather the maid quit or not there should have been a room for you and i will see what i can do to get things straight for you sir

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Customer
Hostess was cery hospitable, a decent place to stay for a fair price...
Stayed 3 nights in Aug 2023
Response from Tim on Sep 12, 2023
Thank you we are so glad you enjoyed your stay

2/10 Terrible

Reid

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel pictures and rating on the Expedia website were very misleading. The hotel is filthy, definitely not to code, and there were countless bugs in our room. We left immediately and found accommodation elsewhere.
Stayed 1 night in Jul 2023
Response from Tim on Sep 14, 2023
we are sorry for how you felt but thank you for the feed back

2/10 Terrible

Brandon

Stayed 1 night in Jul 2023

2/10 Terrible

Lee

Disliked: Cleanliness, staff & service, property conditions & facilities
We wanted this to be a successful stay - we want to support independent businesses. But there were no blankets, one of the beds was badly stained and the bath was quite awful. So we regretfully had to request our money back, and went somewhere else. I really hope that the owners are indeed in the process of renovation. But they will need to be much improved to get my business again,
Stayed 1 night in Jun 2023

2/10 Terrible

Katie

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The front desk lady was nice but that's the only thing positive to say. The property is falling apart. The outside was unkept and unclean. The room had stains all over the walls and the bedding. The comforters had blood stains and lipstick stains and as well dirt stains. We called (from our cell, no room phone) to get a replacement comforter and when they brought it up, the lady was smoking a cigarette and it was in the same hand she handed the comforter to me. The mini fridge was stained/dirty on the inside and in a place not near an outlet so we had to move it in order to use it. The floor tiles were broken and coming up, the toilet stained/dirty as well as the tub. We asked for a refund. We would have booked somewhere else for the night but everything in Burlington was booked.
Stayed 1 night in Jul 2023

8/10 Good

Clayton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Solid place for a road trip break.
One quick night stay as part of our trip. The rooms looks better than the outside. Walls were thin and could hear the rooms next to us. But it was a solid place especially for what we needed it for. Front desk was nice.
Stayed 1 night in Jul 2023

2/10 Terrible

Levi

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

4/10 Poor

Alonso

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2023

2/10 Terrible

John, Matthews

Travelled with family
Disliked: Cleanliness, property conditions & facilities
This hotel is closed for renovations
Stayed 1 night in Jun 2023

2/10 Terrible

Christina

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Did not end up staying! Nobody there to check us in, there were 2 phone numbers to call and both went straight to voicemail. Tried to check in for over 2 hours! Had to get another room else where. Found out by locals that motel is used for homeless locals and has been known to have bugs. Pictures of motel are not up to date at all.
Stayed 1 night in May 2023

2/10 Terrible

mel

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
1970’s with no updates but an excellent price
Stayed 1 night in May 2023

2/10 Terrible

John, Ash Grove

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Do not stay here, It is need of an overhaul. The smell in the room was awful and over powering. When we arrived there were no lights and the parking lot had so much water in large puddles. The hotel sign and parking lot lights were not on, you would of thought it was closed. Should of been out first clue. The door into the office is shattered. The front desk clerk was ok, not friendly but not rude either. I would never stay here again and should of asked for a refund and left!
Response from Management on Jun 16, 2023
so sorry about your experience with us at that time but we are making changes and hope you might give us another stay to see all we have changed

2/10 Terrible

Kirstie

Stayed 1 night in Apr 2023

2/10 Terrible

Bela

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2023

10/10 Excellent

Brenda

Liked: Staff & service
Stayed 1 night in Apr 2023

2/10 Terrible

Mark

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reception from Hell!
After experiencing the disgustingly dirty & smelly reception I could not imagine actually staying in this hotel room. The glass doors were smashed & cracked. The amount of dirt & spider webs unbelievable, like something out of 'The Addams Family'! When I expressed concern & asked for a refund the guy who let me in, & smelled of alcohol, got an attitude & demanded that I leave. I do not understand why Hotels.com would have such a horrible property on their availability?
Stayed 1 night in Mar 2023
Response from tim on Mar 11, 2023
thank you

8/10 Good

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, amenities
The room was clean n cozy. However the entrance to the hotel check in area was covered in snow n ice!
Stayed 1 night in Feb 2023
Response from Tim on Feb 21, 2023
thank you

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Huge spider web and spider in bathroom!
Stayed 2 nights in Dec 2022
Response from Tim on Jan 6, 2023
thank you

6/10 Okay

Carole

Liked: Room comfort
Front desk not very welcoming- just there to do a job
Stayed 1 night in Nov 2022
Response from Tim on Jan 6, 2023
thank you. you have a happy new year

2/10 Terrible

Steve

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is closed. Arrived at the location and lobby door was locked, phone numbers posted to call went unanswered. Please do not try to book this hotel!!!
Stayed 1 night in Nov 2022
Response from Tim on Dec 5, 2022
thank you we were closed due to family emergency

2/10 Terrible

Michael

Disliked: Cleanliness, staff & service
Stayed 1 night in Oct 2022
Response from Tim on Dec 5, 2022
thank you

2/10 Terrible

Dmitrii

Stayed 1 night in Oct 2022
Response from Tim on Dec 5, 2022
thank you

2/10 Terrible

Abdel

Stayed 1 night in Oct 2022
Response from Tim on Dec 5, 2022
thank you

6/10 Okay

Bart

Liked: Cleanliness, staff & service
Clean but Run Down
A/C fan was in bad shape and too noisy to use. Fridge was turned off and when turned on froze things. No breakfast despite advertising it. Generally run down but clean with comfortable beds
Stayed 1 night in Sep 2022
Response from Tim on Sep 28, 2022
Thank You.

8/10 Good

Miles

Travelled with group
Liked: Cleanliness, staff & service, room comfort
The building is not very attractive but the rooms were clean and very comfortable.
Stayed 1 night in Sep 2022
Response from Tim on Sep 28, 2022
Thank You.

2/10 Terrible

Donald, MANTECA

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel room was infested with flies.
Stayed 1 night in Sep 2022
Response from Tim on Sep 28, 2022
Thank You.

8/10 Good

Dolores

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
The beds were really comfortable.
Stayed 1 night in Sep 2022
Response from Tim on Sep 28, 2022
Thank You.

4/10 Poor

Randall

Liked: Cleanliness
Disliked: Staff & service
The room was clean. Front fest was very irritated ang condescending with me and my late check in. It was 12am on a friday and I called the place to let them know it was going to be a late check in. I was nice and didn't respond
Stayed 1 night in Sep 2022
Response from Tim on Sep 28, 2022
Thank You.

4/10 Poor

Nash

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
This property had false advertising there is no breakfast. The rooms have bugs, a bug crawled on me at night. Plus the outside smells like manure.
Stayed 1 night in Aug 2022

10/10 Excellent

Alicia

Travelled with family and small children, Business traveller, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great choice for a quick night stop. Clean, nice lobby, and staff was already up taking care of the property. Very nice people working. Huge room and smelled so clean upon entering. Pet friendly. Family of four and two dogs slept peacefully
Stayed 1 night in Aug 2022
Response from Tim on Sep 28, 2022
Thank You.

6/10 Okay

Amy

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is run down.. Tim was working the desk and wreaked of alcohol not to mention he was extremely rude to one of my friends and my husband as we were attempting to check in. The rooms were ok and I was surprised the beds were some what comfortable.
Stayed 1 night in Aug 2022
Response from Tim on Sep 28, 2022
Thank You.

10/10 Excellent

Tiffany

Stayed 1 night in Aug 2022

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
its on my route and the good service ,reasonable rates fit me great.
Stayed 1 night in Aug 2022
Response from Tim on Sep 29, 2022
Thank You.

6/10 Okay

Lewis

Stayed 1 night in Aug 2022

10/10 Excellent

Mark

Liked: Amenities, property conditions & facilities
it was clean, good stay thanks
Stayed 1 night in Aug 2022
Response from Tim on Sep 28, 2022
Thank You.

6/10 Okay

Shannon

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jul 2022

4/10 Poor

Marcia

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Bedspread had stains all over it. Floor sticky in bathroom. Deadbolt did not work.
Stayed 1 night in Jul 2022

2/10 Terrible

Mohammed

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property falling in disrepair and in great need of a complete overhaul.
Stayed 1 night in Jul 2022