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Rating 10 - Excellent. 69 out of 102 reviews" "
10 - Excellent
69
Rating 8 - Good. 27 out of 102 reviews" "
8 - Good
27
Rating 6 - Okay. 3 out of 102 reviews" "
6 - Okay
3
Rating 4 - Poor. 2 out of 102 reviews" "
4 - Poor
2
Rating 2 - Terrible. 1 out of 102 reviews" "
2 - Terrible
1
9.4/10
Cleanliness
9.4/10
Staff & service
9.0/10
Amenities
9.4/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
10/10 Excellent
Alhaji
Travelled with family, Travelled with family and small children, Travelled with partner
Megan was awesome at the front desk. the hallways and elevators are super hot and breakfast area is super packed in morning. needs a bigger area to dine and make food.
Customer service upon check in was very nice. I had an issue with my bedding, mentioned to front desk and matter was taken care immediately. Overall, hotel was very nice! Would stay again.
Brenda
Stayed 2 nights in May 2024
Response from Tonya on May 23, 2024
Thank you for staying with us and for your feedback. We are glad you found the staff friendly and that your issue was taken care of quickly.
10/10 Excellent
William
May 19, 2024
Staff greeted me when I came. Property was in great shape
The staff was wonderful they greeted you with kindness I alway stayed here because I know i'm coming into a clean hotel and a clean room. The breakfast was made fresh daily and ther was nothing bad that i can say about this hotel
olivia
Stayed 2 nights in May 2024
Response from Tonya on May 23, 2024
Thank you for your feedback; we are glad you found the staff friendly and hotel clean. Thank you for your continued loyalty to our hotel.
Always enjoy staying at a SpringHill Suites location. This location had a different, less spacious king bed room configuration, and the staff at breakfast were not able to keep up with demand either with food service or emptying overfull trash cans. Otherwise, stay here was fine, but unremarkable.
Karen
Stayed 1 night in May 2024
Response from Tonya on May 13, 2024
Thank you for your review and feedback so we can review what happened.
In town for a travel ball tournament. Perfect location. Nice rooms. King suite was perfect for us. Really like the big sofa that is the size of a twin bed with a twin trundle that pulls out from under it too. Would definitely stay here again.
Missy
Stayed 1 night in Jan 2024
Response from Tonya on Jan 29, 2024
Thank you for your feedback and glad you enjoyed your stay.
It would be nice if the king bed in room 207 was comfortable. The mattress needs to be replaced. We did not sleep well the two days we stayed at the hotel.
Stacy
Stayed 2 nights in Dec 2023
Response from Tonya on Jan 29, 2024
Thank you for your feedback and we will share your concerns with our team.
Friendly staff; nice hotel. Perhaps too subjective but we found the mattresses entirely too soft. We have back issues and those mattresses only exacerbated those issues. Other than that, no complaints.
CHRISTOPHER
Stayed 1 night in Dec 2023
Response from Tonya on Feb 4, 2024
Thank you for your feedback.
10/10 Excellent
CHRISTOPHER
Dec 27, 2023
CHRISTOPHER
Stayed 1 night in Dec 2023
Response from Tonya on Jan 29, 2024
Thank you for staying with us and for your review.