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Reviews of City Hotel Unio Superior

3 out of 5
City Hotel Unio Superior
Utca Dob 73, Budapest

Reviews

7.6

Good

Rating 10 - Excellent. 76 out of 348 reviews" "
Rating 8 - Good. 160 out of 348 reviews" "
Rating 6 - Okay. 64 out of 348 reviews" "
Rating 4 - Poor. 34 out of 348 reviews" "
Rating 2 - Terrible. 14 out of 348 reviews" "

7.4/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

6.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Maria

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great area, good sized rooms
Good value for money hotel in a great area of the city. Traditional style hotel, but don’t let this put you off as the rooms are very big and clean.
Stayed 5 nights in Aug 2023

4/10 Poor

Karim

Disliked: Cleanliness, property conditions & facilities
Poor property condition, old towels and old room
Stayed 2 nights in Jul 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Great location- amazing staff and massage. Room was comfortable and clean however smelled like cigarette. I think hotel needs to wash carpet and have a very strict no smoking policy. Place needs updates but it was fitting for my one night stay. Great staff
Stayed 2 nights in Jun 2023

4/10 Poor

Ray

Liked: Staff & service
Disliked: Cleanliness
Stayed 4 nights in May 2023

10/10 Excellent

Balazs

Stayed 1 night in Feb 2023

8/10 Good

Abdullah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2023

4/10 Poor

Nitin

Disliked: Staff & service, property conditions & facilities, room comfort
Not good for Winter
The room they allocated is in the top floor and the Warmer/Heater/AC was not working. The cool wind just above the bed from the window was directly hitting your face is enough to make you sick. When I told the hotel staff they tried to fix but they could not. In return asked us to take extra blanket, if needed. We found available rooms in online sites and when we requested to change the room they declined our request saying rooms not available.
Stayed 4 nights in Dec 2022

8/10 Good

R

Liked: Cleanliness, staff & service
Stunning Budapest
Good Value.
Stayed 2 nights in Nov 2022

10/10 Excellent

Zsótér

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little hotel!
Great little hotel, our second time staying as a couple while in Budapest. Its perfectly located for everything you will want to visit, great bars nearby and tram transport links to Buda are just around the corner, but its definitely a walkable distance too. Reception are polite and friendly and are always happy to help. Shower is powerful, no issues with water pressure, rooms are big and comfortable. We'll be back!
Stayed 4 nights in Jul 2022

8/10 Good

Olena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, charming hotel and helpful staff
The hotel is really nice and charming. The staff was friendly and very informative and helpful. We had a late check in (after midnight) due to the traffic on highways yet it was not a problem here. The room was fine, only tge hair drier could have been replaced, still that was not an issue. Location is very good too.
Stayed 1 night in Jul 2021

10/10 Excellent

Jonathan A

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming little place to stay in Budapest in a good location.
Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unio is a superb example of how a low budget hotel can give you an excellent accommodation experience. This is happening because the people of the hotel are working with professionalism and passion. You just feel like being home. The location is perfect, very close to all highlights of the city, 5 minutes from the metro Oktogon, 20 minutes from the railway Nyugati but most of all ten minutes from the most happy neighborhood of Budapest full of restaurants, bars, cafes and friendly people. Super breakfast, quiet area. Many thanks!
Stayed 3 nights in Feb 2020

8/10 Good

Ferhat

Liked: Room comfort
Medium size hotel.centrally located.room is big.my room at top floor.thats why it is not possible to open window for fresh air.hot water pressure is low at bathroom.breakfast is a liittle expensive.8 euro .
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique hotel in the center of Budapest with the friendliest staff . All was good: service , room , location and breakfst . Will try to book again on my next visit .
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Stayed 4 nights in Dec 2019

8/10 Good

Don, Ireland

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay here. It was near to all public transport and some attractions are walkable. There are loads of resto and bars im the area too. Across the hotel is a 24hr shop which was very handy. The staff were super friendly and very accommodating and helpful. The breakfast buffet had a lot of options. To be honest, the owner of the hotel is very lucky to have the staff as they were truly excellent with their job. My only complain is that the beds were uncomfortable. The hotel needs updating especially with their beds and furnitures. But overall we had a great stay here.
Stayed 4 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly, helpful and informative. room was warm and clean only thing didn't like was toilet had tendecy to run
Stayed 5 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I can say that the staff at this hotel were friendly and helpful. They kept the room clean. The bed was just a little uncomfortable but still it was kept nice and clean. If I go to Budapest again I would still stay at this hotel.
Stayed 3 nights in Dec 2019

10/10 Excellent

Gabriella

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant stay
A very pleasant stay, fabulous breakfast.
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an accidental discovery when suddenly planned the trip, and it was a very pleasant surprise in a very central location near Oktogon square. It feels like a converted palazzo style hotel, with high ceilings and very spacious decorated rooms. I particularly liked that it was not, as it often happens in other cases, turned into some kind of sterile modern interior with no personality. Buffet breakfast was excellent, room was quiet and staff was extremely helpful, too. Transport links are excellent around the hotel, and some of the major avenues are right near it.
Stayed 4 nights in Nov 2019

10/10 Excellent

AggieL, San Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is no Ritz. I like that is is clean and tucked away in a corner street where you hardly hear any traffic or boisterous crowd. You can sleep soundly here. The staff is pleasant and very helpful. Still cannot figure out their cooling or heating system. You got to ask the staff. It was quite warm the week I was there in October. I tried to turn on the cooling system but all I got was warm air and by the way pretty noisy. I just turned it off and opt for open windows with fresh air. That worked for me. The hotel is conveniently located where you can access transportation, banking, all kinds of food on a very busy street. At the corner across from the hotel is a 24 hr grocery store. It is a great place to stay.
Stayed 7 nights in Oct 2019

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
This is a budget hotel and very basic But value for money Well situated for sight seeing Staff are very pleasant
Stayed 4 nights in Oct 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Broken toilet and flush
This place does not worth more than 20 euros a night. No bathrobes Minibar is empty and switched off Toilet seat is broken Toilet flush doesnt work Worst place I stayed at in budapest Even hostels are better Asked for a refund but the hotel ignored my emails!
Stayed 1 night in Sep 2019

10/10 Excellent

Recentvisitor, NYC

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Friendly staffs. Clean. Excellent for the money. Good breakfast.
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel in a central location. Went with a group and the concierge was exceptionally helpful. Great little base to go explore the city from. Room had a tv and after a long night trying some Hungarian beer we came back and tried to watch some tv before going to bed. It was a very nice touch and normally for this price you would not get a tv in the room. After said night out we put a do not disturb sign on the door. When we opened the door the next morning (more like afternoon) there was a pile of fresh towels on a chair outsife our room, very thoughtful. Wonderful hotel, would recommend
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a true reflection of the Hungarian architecture, traditional hotel in a great location. Close to oktogon which has links to every part of the city
Stayed 3 nights in Sep 2019

2/10 Terrible

Christy

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place needs renovated. It is old and dingy looking. We were there in June and there air had just broken. We ended up leaving and spoke with the front desk person who said we would not be charged. We were charged for our whole stay they refused to give us our money back. Run from this place.
Stayed 3 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Deacent accommodation at the good location. Close to the public transportation and restaurants.
Stayed 1 night in Aug 2019

8/10 Good

Patricia

Liked: Staff & service
Stayed 3 nights in Aug 2019

8/10 Good

Steveo, Canada

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great. All very friendly and helpful. The rooms were old and dated but clean. Breakfast was good value.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was very very good location is perfect parking next to the hotel for extra fee
Stayed 1 night in Jul 2019

8/10 Good

Ramon

Liked: Cleanliness, staff & service
Needs a facelift
Staff was accommodating and helpful. The hotel can use a face lift, very old style hotel. Near tram and subway.
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great service and staff went above and beyond to please our needs
Stayed 6 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful and pleasant. I felt very welcome there. The room was clean and I slept well. I am happy to recommend the hotel.
Stayed 3 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place. Excellent breakfasts and the best wifi of my trip.
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in May 2019

8/10 Good

charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very efficient welcome - comfortable rooms including a fridge. Recommend without hesitation - some noise from other guests in morning. Location excellent
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very accommodating, an a very traditional atmosphere.
Stayed 3 nights in May 2019

2/10 Terrible

Seongtae

Disliked: Property conditions & facilities, room comfort
Never stay
The room temperature was very high due to poor working air-conditioner. When complained, we were told to leave windows open wide and use electric fan. We rarely slept during our stay. Strongly advise never to stay at this hotel.
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities
Yes, this hotel is a little run down and needs some updating. However, for the price it is remarkable value. Rooms are spotless, the breakfast is good and the staff couldn't be more charming or helpful. It's also well located. It's in the trendy and interesting Jewish district with lots of Ruin bars and good restaurants nearby. It is a straightforward 25 minute walk to the river with all the tourist attractions, boat rides and bridges to the other side.
Stayed 2 nights in Mar 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Old style city property with large rooms and high ceilings, well maintained and decorated. Staff were friendly and helpfull. Breakfast was adequate.
Stayed 2 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Feeling comfortable
Stayed 2 nights in Feb 2019

8/10 Good

AG, London, UK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Does what is says, but don't expect the Ritz. You'll get a decent room in the centre for a decent price. The hotel is a bit dated, but hey, this is the 7th district. Staff was great both on checking-in and even when leaving. I'd stay again for short ones, e.g. 1-2 nights when you'd basically need a room only and nothing super-fancy.
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2018

6/10 Okay

Anett

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Dec 2018

4/10 Poor

Brian

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2018

8/10 Good

Valeriy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2018
Response from Réka on Nov 7, 2018
Dear Valeriy, Thank you for your feedback, we hope we can welcoming you again in our hotel. Kind regards, Réka Szili