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Reviews of Hotel Barsey by Warwick

4 out of 5
Hotel Barsey by Warwick
381-383 Avenue Louise, Brussels

Reviews

8.4

Very good

Rating 10 - Excellent. 208 out of 520 reviews" "
Rating 8 - Good. 215 out of 520 reviews" "
Rating 6 - Okay. 53 out of 520 reviews" "
Rating 4 - Poor. 30 out of 520 reviews" "
Rating 2 - Terrible. 14 out of 520 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Thaddee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Apr 2024

10/10 Excellent

Travis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, great location, friendly and knowledgeable staff.
Stayed 2 nights in Mar 2024

2/10 Terrible

Pierre

Liked: Cleanliness, amenities, property conditions & facilities
No vip account
Stayed 3 nights in Mar 2024

10/10 Excellent

Paul

Stayed 2 nights in Oct 2023

10/10 Excellent

M

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Authentic in good location
Stayed 1 night in Oct 2023

6/10 Okay

Christian

Travelled with partner
Liked: Cleanliness, staff & service
If you like lamp shades from 1910; empty mini bar; dreadfully shrieking wardrobe doors; plastic shower curtain and rotten seals around the shower taps then this is your hotel- if not don’t bother to stay there
Stayed 2 nights in Oct 2023

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful and friendly. We only speak English and they were very accommodating.
Stayed 2 nights in Sep 2023

10/10 Excellent

Satkuranathan

Travelled with family and small children
Liked: Cleanliness, staff & service
We booked two rooms and stayed with our children for three nights on the 7th floor facing the road.Hotel staff's were excellent.but the noise from the tram travelling up and down was so bad we couldn't have a proper night sleep.
Stayed 3 nights in Aug 2023

10/10 Excellent

Robert

Stayed 2 nights in Aug 2023

8/10 Good

Joe

Liked: Cleanliness, staff & service, room comfort
OK, but decor/feel feels a bit tired.
I feel like this place/well, mainly the rooms, could do with some TLC. The kettle didn't work, one of the sockets was hanging off the wall, fan didn't work in toilet, sockets didn't work unless the light was on (!!!), not many sockets in general, bath took ages to run and water wasn't as hot as you'd expect. So yeah, could be good. Location good with tram nearby. Restaurant closed.
Stayed 2 nights in Jul 2023

10/10 Excellent

Emma Jayne

Stayed 6 nights in May 2023

8/10 Good

jonathan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were very helpful and friendly. Hotel was warm and clean, but very characteristically period european rather than modern european furnishing. This added to the character and charm, but with a dated charm are also some features that would benefit from rejuvination. A fully functional hotel, comfortable and safe and at the higher end of the price bracket.
Stayed 15 nights in Apr 2023

8/10 Good

RICHARD

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
I thought it was a little expensive and the condition of the room had some problems with the hot water never really got fixed. Very corporate.
Stayed 3 nights in Apr 2023

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023

10/10 Excellent

Deborah

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2023

8/10 Good

David

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Elderly but decent hotel
The hotel is in a mostly residential area far from the touristy parts of Brussels. Staff are very friendly, smiley and helpful, although I had to remind them twice to deliver a chair to my room as there was nowhere to sit at the desk. The room was comfortable enough - especially the bed - but it has seen better days: furniture was old and chipped, a cupboard door would not close properly, the water flow from the shower was extremely weak and dribbly, and the temperature of the water fluctuated unpredictably between scorching hot and tepid. Finally, the a/c did not work effectively for cooling the room and did not seem to work at all for heating: the lights were on, but nothing happened. Overall, I would say the hotel is good but old and needs maintenance.
Stayed 5 nights in Mar 2023

10/10 Excellent

Csaba

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect Hotel with an. excellant value for money
Stayed 2 nights in Mar 2023

8/10 Good

Christoph

Liked: Cleanliness, staff & service

8/10 Good

Oliver

Business traveller
Liked: Property conditions & facilities, room comfort
Stayed 10 nights in Nov 2022

10/10 Excellent

jean-damien

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2022

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2022

8/10 Good

Afsaneh, Phoenix

Travelled with partner
Liked: Cleanliness, staff & service
Convenient location. Extremely nice staff very clean rooms. The decor is old and dated
Stayed 6 nights in Oct 2022

6/10 Okay

M

Business traveller
Disliked: Property conditions & facilities
Good but a bit outdated
Hotel is ok but it is exactly as it was when it opened (dunno) 40 or 50 years ago
Stayed 2 nights in Oct 2022

8/10 Good

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities
The bedroom part of my room was good and the downstairs breakfast area was very good.
Stayed 4 nights in Sep 2022
Response from P. Bardoloi, Hotel Manager on Nov 7, 2022
Dear Andrian,Thank you for your stay with us and taking some of your time in sharing your feedback with us. Looking forward to welcoming you back in the not-too-distant future. Best regards,

10/10 Excellent

Carlson

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Extremely friendly staff
Stayed 1 night in Sep 2022
Response from P. Bardoloi, Hotel Manager on Nov 7, 2022
Dear Carlson,Thank you indeed for your stay with us. We will definitely share your feedback with the team. Looking forward to welcoming you back in the not-too-distant future. Best regards,

10/10 Excellent

Yves

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Employees were very helpful, nice room, nice ground floor. - Plumbing could be improved. Restaurant closed in August. All in All, Excellent hotel.
Stayed 6 nights in Aug 2022

8/10 Good

Cesar

Liked: Cleanliness, staff & service, amenities
Good location, rooms could be improved
Stayed 2 nights in Aug 2022

8/10 Good

Martin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was a bit dissapointed by the absence of a decent coffee machine. A water boiler and instant coffee in this day and age should not be considered acceptable. However the rest of my stay was really nice as were the staff.
Stayed 2 nights in Aug 2022

10/10 Excellent

elie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 2 nights in Aug 2022

10/10 Excellent

Mohit

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable room, the bed was amazing and even though a bit old / dated it is very well maintained in an amazing locatoon far from the center but in the most beautiful upscale part pr Brusells.
Stayed 3 nights in Aug 2022

8/10 Good

Frank

Stayed 1 night in Aug 2022

10/10 Excellent

Carlos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is nice, clean, quiet, and quaint, located in a residential and shopping area with a nice park nearby. We did not have breakfast at the hotel but judging by the menu, it seems to be very good. Same for lunch and dinner. There is a tram stop close to the hotel and by tram, it takes about 15 minutes to reach downtown Brussels. A tram passes every 10 minutes. In summary, a nice, good hotel with easy access to any place in Brussels.
Stayed 3 nights in Jun 2022

6/10 Okay

Andrew

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is good quality and reasonably priced, but they didn't have my reservation on arrival! Don't know if that was down to Expedia or the hotel, but it's the second time it's happened! All resolved, and upgraded for my trouble - thank you Warwick Barsey - but not what you need after a long day :)
Stayed 2 nights in Jun 2022

6/10 Okay

Joel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property/room was nice, didn't feel very VIP though imo, no room upgrade despite telling my partner the hotel wasn't full. One tiny bottle of wine. At one point just before check out the bath ran out of hot water and I didn't have time to call anyone as we were checking out! It's my second time visiting this hotel and my first visit was miles better so I assume I just got unlucky this time. I would probably give it another shot. The woman on checkout was so lovely and the beds are super comfortable and I really like the location
Stayed 1 night in May 2022

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great
Stayed 5 nights in Apr 2022

6/10 Okay

Dina

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities
Restaurant only open for lunch or dinner and then room service is almost non existent
Stayed 1 night in Apr 2022

8/10 Good

David

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Good hotel but getting a bit tatty
I chose this hotel mainly for its convenience - it was the closest location to where I needed to be in Brussels. The room was very spacious and the furniture comfortable, but it had seen better days: one of the cupboard doors would not close properly and kept swinging slightly open, the air-con/heating did not seem to work at all (and it was very cold that week in Brussels!), and the shower tap in the bathroom was loose in its fitting and came out of the wall as soon as I touched it, meaning that on my first morning in the hotel I could not use the shower. To be fair, as soon as I reported the shower issue, a technician went to my room and fixed it; nevertheless, the fact remains that there is a need for ongoing maintenance. Service at the front desk was courteous and helpful.
Stayed 5 nights in Apr 2022

4/10 Poor

Karen

Stayed 4 nights in Mar 2022

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Not what it should be
Hotel old and tired. Needs a full modernisation. Bathroom sink cracked. Tiles cracked in shower. Loose bathroom floor tiles. Very poor sound insulation. Can hear conversations in adjoining rooms. Certainly not up to 4* standard. Staff very helpful and do their best.
Stayed 5 nights in Feb 2022

8/10 Good

Terese

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice staff and pretty decor
I stayed here for 9 nights and had the pleasure of trying three different rooms. Overall, I like this hotel and I would probably return to hotel Barsey by Warwick in the future. The staff in this hotel were all very nice!! I however have some comments. I noticed something I did not like in my initial room and the front desk offered me a new room directly. I appreciated that. The second room was better (but incredibly cold). My new room was not done for two days on the weekend. I do not really know why. One of the days I stayed away for very long in order to let the housekeeping personnel work in peace but no cleaning was made. The third room was the best. It was a little bit higher up in the building looking out towards the city which was nice. The other rooms was looking out in the “garden” and it was not much to see there - although still allowed for some privacy. I tried the, very French, breakfast only once and I think it was a bit overpriced (24E) in comparison to what was on offer on the buffet. The gym is not a gym. It is a small room that is cold. Could perhaps be improved. The restaurant was lovely but I wish they would have menues in English. I saw other guests having lovely meals (that I possibly would have liked too) that I did not knew existed and it was difficult to convey that to the staff. The staff were however super friendly and desserts were great!
Stayed 1 night in Dec 2021

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great people great food great hotel.
The people were very helpful. The food was excellent. The restaurant being closed on Sunday was a surprise but someone found a solution immediately. I reported a door was partly broken and it was inspected immediately.
Stayed 3 nights in Nov 2021

6/10 Okay

Evelyn

Stayed 1 night in Nov 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Le personnel de l'hôtel était très gentil, poli et compréhensif. Surtout le personnel du restaurant de l'hôtel était très sympathique. Je pense juste que les oreillers devraient être changés.
Stayed 4 nights in Nov 2021

10/10 Excellent

Marquita

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
The hotel was amazing! Very clean! Close to everything! Great location! Staff was friendly! Easy check in.
Stayed 1 night in Nov 2021

10/10 Excellent

Meir

Liked: Staff & service, amenities, property conditions & facilities
The stuff was very helpful after my iPhone got stolen at brussels. They helped me with all the issues of printing stuff for me, getting into my email and called the airport for me .
Stayed 5 nights in Oct 2021

10/10 Excellent

ROGER

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good business hotel !
Business Stay . Good breakfast and good service !
Stayed 5 nights in Oct 2021

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2021

4/10 Poor

MOMOMI

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2021

10/10 Excellent

Charlemagne

Stayed 1 night in Sep 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021