Double Room

Reviews of Hotel Notre Dame

1 out of 5
Hotel Notre Dame
Mariastraat 3, Bruges

Reviews

8.0

Very good

Rating 10 - Excellent. 13 out of 58 reviews" "
Rating 8 - Good. 32 out of 58 reviews" "
Rating 6 - Okay. 11 out of 58 reviews" "
Rating 4 - Poor. 1 out of 58 reviews" "
Rating 2 - Terrible. 1 out of 58 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Peter, Victoria Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awsome location. Historic building in the center of the old town. Good breakfast. Good service. Can't go wrong with this hotel.
Stayed 1 night in Oct 2018

8/10 Good

Tomasz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel with friendly staff - easy chech in and out , perfect location , room and bathroom a bit small but comfortable bed - all you need for short stay
Stayed 1 night in Sep 2018

4/10 Poor

sharon, London

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Guesthouse, NOT Hotel
This is not a hotel, it is more like a guesthouse or B&B and you pay extra for breakfast. There are only 10 rooms and they are tiny. We had a twin room, which had the toilet and shower in a a small closet. You had to squeeze into the shower, as the door could not open even half way, due to the toilet. The beds, which were meant to be twins (singles) were half the size of of a single bed. When we went to reception and explained and was told this is not a 5* hotel and we have no other rooms. The breakfast was very small continental fare costing 9 euros. Outside, they advertise the same room we booked, for 80 euros, when we asked if we could have at that price they said no. If you are looking for a hostel type feel, with B&B prices this is for you. Just do not expect to see any staff.
Stayed 1 night in Sep 2018

8/10 Good

crystal, london

Liked: Cleanliness, staff & service
Hotel located at central Bruges
Marc is very friendly hotel owner and hotel room is very clean. Just a minor disappointment, the room at the hotel has no kettle. Every time when we need to use the kettle to boil hot water, we have to go to downstairs at the entrance to use the kettle and kettle kept at the pantry area. Is ok for the summer time but I think is not convenient for winter or cold weather as guests would like to make hot drink to keep warm after a long walked.
Stayed 1 night in Jul 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

8/10 Good

George

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
First off - the room itself was not good value for the price that we paid, as it was near-ancient and both the shower and the toilet were barely big enough to fit one person. Now, we were told by the owners that they were about to renovate it, so perhaps future guests will not have these issues, who knows... the owners did their best to make up for it, so the service was good and the complementary chocolate from the shop attached to the hotel was quite exceptional, as you'd expect in Bruges. The best aspect about the hotel is the location right in the heart of the city, within a short walking distance of most major attractions, as well as shops, bars and restaurants. If you're planning to spend a lot more time out in the city than inside the hotel, then I would recommend it, otherwise you'd have to hope that you get one of the better rooms.
Stayed 1 night in Nov 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Central to everything
Lovely boat trip nice restaurants close by lots to see and do well worth visiting definitely will go back
Stayed 2 nights in Oct 2017

10/10 Excellent

david, wales,uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very good budget hotel with great owners
this hotel offers a friendly,calm atmosphere. rooms are clean and comfortable. the owners are helpful and very friendly.exactly what you need on a city break. the rooms are the smaller size that one would expect in old buildings but are very comfortable all the same. breakfast was excellent with a wide choice. if you are looking for a relaxing stay, at a really competitive price with a really pleasing personal touch then hotel notre dame cannot be beaten.
Stayed 7 nights in Aug 2017

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely
This was totally like living the Brugge experience in a traditional house. I loved the hosts they were so nice and accommodating. The hotel is clean and cozy. The only downside is that the rooms are upstairs and the stairs are really steep so I think people with some sort of disability should check first if they have something available downstairs. The room is tiny but has it's own bathroom and tv. The area is great to walk around, just a few minutes from the city center and the train station. The breakfast looks delicious but sadly we had to leave to catch our train so we could't make it. Definitely would stay again. oh! and the chocolate store next door is good beyond words!.
Stayed 1 night in Apr 2017
Thank you for the kind words!

10/10 Excellent

Nenia

Liked: Cleanliness, staff & service
Good service and location!
Overall it was a lovely stay. Although we were in a small and old room as they were renovating, the hotel compensated this with free breakfasts. We did not really mind the small room as it was just me and my husband. Also, Brugge is such a lovely place that you don't want to wasted your time in the hotel room. The free breakfast was massive and well served! They had two staff members serving us and they were very good and approachable. I'll definitely recommend this hotel to friends.
Stayed 1 night in Jun 2017

8/10 Good

Andy, Cardiff

Liked: Cleanliness, staff & service, property conditions & facilities
In the heart of Bruges
Excellent location close to train station and the Markt and Burg. Family run, very helpful owners who booked restaurants on my behalf. My room at the front was fine, facilities were adequate, very clean and comfortable. If you are after a modern style hotel with gleaming décor this is not for you but it absolutely does the job and you don't spend much time in the hotel in somewhere like Bruges. The breakfast was well presented and prepared. Overall, very good value for money given the location.

8/10 Good

Jason

Liked: Cleanliness, staff & service, room comfort
I'd stay here again. Really great & convenient.
Great location. Very friendly staff. Small room with small shower stall right in the bedroom. Step out of the shower and you're at the foot of the bed. Not an issue for me but could be awkward for some. The pinpoint on hotels.com was inaccurate. It's further north up from the church, not right at the church. My reservation said breakfast was included and free. We arrived and the receptionist told us that the reservation reflected the exclusion of breakfast but that she was happy to give it to us free.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Nice Hotel Center of Brugge
I stayed here for 2 nights. If you are checking in late, call the hotel ahead of time. The owner is sometime smoking at the chocolate store next to the hotel. My room was very nice with a terrace which was beautiful. Breakfast is now included so don't pay for breakfast as a add on, its included. breakfast was great, your typical European style. The only thing i have to complain about was that the wireless internet was very weak, I couldn't get a signal in my room. I needed this to check work emails. Other than that everything else was good. Just remember its not the top of line hotel so don't except 5 or 4 star, I would put the hotel at around 2 1/2 star.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location and stay
The stay was perfect, room was tastefully decorated. Loved the quaint hotel with some interesting quirks. I had help booking a good quality restaurant from them before I got to Brugge. Simple breakfast with plenty to choose from. Thanks for a great stay.

8/10 Good

Rex and Natalie, Bournemouth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely location in the centre of Brugge.Hotel has lots of character and charm,staff very helpful and willing.. The chocolate shop next door is a must and the coffee/chocolate drinks and cake upstairs..
Chocolate shop next door

8/10 Good

Jemma, B

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very central
We enjoyed our stay at Hotel Notre Dame. The room was basic but good value for the price we paid. The hotel itself is as central as you can get and ideally placed for a short break. The owners are extremely friendly and helpful and the breakfast was very good. We would definitely stay again.

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb location
Fantastic location, great breakfast. Hotel is undergoing renovation, any room is a great value. Will stay again!

8/10 Good

Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient
The hotel was in a great location surrounded by hundreds of shops. Not far from station and easy access to restaurants.

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great price for decent small hotel.
Hotel Notre Dame is a small hotel with good rooms at a good price. The owners are friendly people who can speak English. The hotel is near the center of town and so near pretty much anything in Bruges. There is a European breakfast buffet available every day for a moderate additional cost.

8/10 Good

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
You can't beat the location!
My friends and I only spent one night here, but it was very enjoyable. The location is fantastic--right off the main square with numerous restaurants. Major sights are within a very short walk. The main issue for us was parking--numerous public parking garages but it took awhile to drive to them because of the one-way streets. The owner of the hotel was lovely. She and her husband have owned the hotel only for 3 months, and they are starting renovations to the rooms. Our room was basic but comfortable, with a small but functional bathroom. Great breakfast for about €8. I would definitely stay at the Hotel Notre Dame again!
Response from General Manager on Nov 10, 2016
many thanks for the kind words!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Recommend !!
Good location but price was pretty low:) Also breakfast was nice and we had a great stay!

8/10 Good

Jennifer, Birmingham

Liked: Staff & service
Excellent location and breakfast
The room we had wasn't great - it was quite dated and not in great condition, and the toilet was in a sort of wardrobe. This was more than compensated however by the great location (15 mins' walk from the train station and really close to the centre and all the main sites) and the breakfast, which was included in the price and included a great range of sweet and savoury items (as well as a delicious homemade chocolate spread from the chocolate shop next door). The staff were also incredibly friendly and happy to give lots of useful information about the local area.

6/10 Okay

Lizzie, UK

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Lovely building, tall town house, close to centre. Spiral staircase beautiful but very steep and narrow. Room v basic, but charming efficient staff, and excellent breakfast. Many good restaurants in easy walking distance. Advertised as having parking, but not so. However, underground car park just down the street at only 5.50 per 24hrs.
Roof light above staircase

8/10 Good

Katherine, Aus

Liked: Staff & service
Cute hotel in heart of Brugge
Check in was easy and new owners very helpful and friendly. The hotel itself is adorable, it reminded of if a little BnB. Breakfast was decent - toast cereal and fruit / hams. The rooms are cute, just a room for a few nights.. The balcony was a lovely surprise looking over the street. Its walking distance to the city centre only a few mins, there's plenty of restaurants and shops and even a chocolate shop next door! It's an $8 taxi to the Brugge train station

8/10 Good

Ian, Winnipeg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quaint lttle hotel,in a great location. Vry helpful owners. close your windows at bedtime, cause there are some angry morning seagulls!!

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
The hotel had just assumed new management and i know they have plans to upgrade the rooms. The building is gorgeous and I'm sure it will be even grander when they are done. My room was basic but comfortable. There is no elevator and the stairs are steep, FYI. The hotel is pretty centrally located with short walks to the Markt and many museums. A very charming place to stay.

2/10 Terrible

Sumona, Cleveland

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk closes early, no warning on the listing
I booked this last minute on hotels.com so I had a reservation. There was nothing disclosing the fact that the front desk closes at 6pm. I arrived a bit after 7 and the desk was closed with no one to give me a room. I had to stay at another hotel AND they charged me for a no-show. I am still waiting for hotels.com to resolve this as they should have informed me of the early check-in hour.

10/10 Excellent

hsiaoping

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2018

8/10 Good

MONSERRAT

Liked: Cleanliness, property conditions & facilities, room comfort
Great location, service cut be better
My arrival was perfect because the location of this hotel is really good, everything is walking distance and beside is an amazing chocolate store, the woman who received me was kind and helpful because she gave me a map of the atractions in Bruges and explained me everything, the place was clean loved that specialy the smell of the blanket. But in the morning a grumpy man knocked on my door before 11 in the morning saying that it was time to leave, he refused the luggage service and when I tried to stretched his hand to thank him he took it off saying that what he wanted was the key to the room, no say goodbye very bad attention of that man, he made me feel bad. And the stairs was small, but this is a general "problem" in many hotels in Belgium.
Stayed 1 night in Jul 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
Zentrale Lage
Sehr zentral gelegen, netterEmpfang, saubere und ruhige Zimmer. Die Zimmer sind winzig, schon zwei normale Trolleys und Beauty Case sind nicht leicht abzustellen. Altbaubedingt enge und steile Treppe. Das Frühstück war reichhaltig.
Stayed 2 nights in Jul 2018

8/10 Good

ANDREA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central
O Melhor da estadia foi a localização central, acomodação limpa, banheiro bom, café da manhã bom. Não recomendo para quem não possa subir escada em espacial com malas.
Stayed 1 night in May 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Estadia agradavel
Fomos muito bem recebidos pela equipe do hotel é muito bem assistidos durante o café da manhã. Porém o quarto era menor do que esperávamos e ficamos no segundo andar sem poder contar com elevador
Stayed 3 nights in Apr 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El personal es muy amable, el desayuno muy completo. La habitación que nos tocó tenia una cama que se dividía por la mitad por lo que no fue muy cómodo. El horario de la recepción es limitado, hay que tomar esto si planean llegar muy tarde.
Response from Fran on Apr 3, 2018
Thank you

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
prima hotel in het centrum van Brugge
prima hotel in het centrum van Brugge, vriendelijk personeel, persoonlijke benadering.
Stayed 2 nights in Feb 2018
Response from Fran on Apr 3, 2018
Thank you!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gutes Frühstück nettes und zuvorkommendes Personal Zimmer klein und gemütlich für den Preis top
Stayed 1 night in Oct 2017

10/10 Excellent

HYUNYEONG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
깔끔하고 가족같은 아담한 호텔 :) 조용하고 아름다운 브뤼헤와 같은 곳! 적당한 위치
아담하고 깔끔한 곳이었습니다. 몇대째 가족들이 운영해 오는 손길이 많이 가 있는 곳이에요. 주인아주머니가 상냥하게 이것저것 말씀도 나눠주시면서 조식을 직접 서브해주시는것도 좋았구요. 위치는 광장에서 조금 떨어져있어서 조용하고 멀지는 않습니다. 도보 5분 이면 됩니다. 요즘 호텔들같지 않고 오래되고 고풍있고 딱 브뤼헤와 같은 곳이었어요. 너무 좋은 인상에 아늑함에 다시 브뤼헤를 찾는다면 여기서 또 머물고싶네요
Stayed 1 night in Sep 2017

8/10 Good

MAURICIO

Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Jun 2017

8/10 Good

Jana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
You would not expect much from one star hotel however, we really enjoyed our stay! The room was clean, small but has everything we needed. Staff very friendly and brekfast was just perfect! Very good quality for the price.
Stayed 1 night in Jun 2017

8/10 Good

Jerome

Liked: Cleanliness, property conditions & facilities, room comfort
Petit dejeuner non compris et un peu cher car peu de choix.

8/10 Good

luigi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel centrale, pultio e molto carino.
Hotel ubicato in un palazzo storico, con i pro e i contro delle strutture antiche adattate ad hotel. La proprietaria è molto gentile e disponibile, la camera era molto carina e pulita, seppure senza un armadio (ce n'è uno nell'enorme bagno ma con poca possibilità di appendere qualcosa). Ogni cosa è raggiungibile in pochi minuti a piedi. Rapporto qualità prezzo ottimo e mi è stata offerta gratis anche la colazione: per la verità la mia prenotazione la prevedeva espressamente ma la proprietaria mi ha detto che presso quella struttura non è mai compresa e che, oltretutto, lei non lavora nemmeno con hotels.com (ragione per la quale sono ancora in attesa di essere contattato dal servizio clienti di hotels.com).

6/10 Okay

Jibse

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Verified traveller

Liked: Staff & service
Hotel bien placé. très bon accueil. Par contre le petit déjeuner n'est pas gratuit (comme stipulé dans l'annonce )

8/10 Good

Verified traveller

Disliked: Staff & service

6/10 Okay

university, juarez mexico

Tiene camas comodas
tiene camas comodas y la gente dle hotel es fria pero amable. los baños tienen taza, regadera y cortina comodamente ubicada y con luz en cada habitacion.

6/10 Okay

Carmen

Liked: Cleanliness
Disliked: Room comfort
Centrico, casa no hotel.
Llegamos a las 10pm, cansados, con sueno y con hambre, y no habia NADIE en la casa , porque eso es, no un hotel, ahi estabamos con las maletas en la calle, una persona q paso nos hizo el favor de llamar por telefono, la duena dijo q no eran horas de llegar, un hotel es 24 hrs, hasta donde tengo conocimiento, tuvimos que esperar como 10 minutos a que llegara la senora y nos habriera el lugar, y se volvio a ir, dijo q todo estaba cerrado porque la gente trabaja y tiene que descansar. Y no pudimos comer. Dan desayuno bufet por 8 o 9 euros, nuestra estadia era por una noche, y teniamos que dejar la habitacion antes de las 10am, nos guardo las maletas, pero cuando vinimos a recogerlas, pedi el servicio sanitario, y no le gusto, en la habiacion el bano es super pequeno no tiene secadora de pelo, y solo dan 2 jabon de bano.

6/10 Okay

Catherine

Liked: Cleanliness, staff & service
hôtel bien placé en centre ville
La chambre est petite et vieillotte, la literie un peu molle mais les gérants sont sympathiques, serviables (prêt d'un parapluie), et parlent français.
Response from General Manager on Nov 10, 2016
merci beaucoup pour votre gentilesse!

8/10 Good

Veronique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel sympathique et bien situé
J'ai adoré le côté un peu vieillot de cet établissement, attention à l'escalier très raide. Idéalement situé, acceuil charmand par un couple parlant parfaitement le français. Petit déjeuner copieux et succulent avec confitures maison et omelette. Seul bémol la literie et la luminosité de la chambre. Nous avons passé 2 nuits et y reviendrions sans hésiter.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
PRACHTIG HOTEL DICHT IN HET CENTRUM
heerlijk hotel met hele vriendelijk personeel. goed verzorgd. geeft veel vertrouwen, il graag daar nogmaals boeken

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Claus, Olstrup

Liked: Staff & service
Disliked: Room comfort
Udmærket 1 stjernet hotel
I forhold til det kun var et 1 stjernet hotel, syntes jeg at det var et helt ok hotel. Værtsparet var flinke, og meget hjælpsomme. Morgenmaden var også helt i orden. Beliggenheden var helt i top. Den eneste ulempe kunne måske være den stejle trappe op til værelserne. Hotellet kan helt sikkert anbefales.