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"Wasn't informed about the closed pool."

"Well, upon checking in they gave me a room someone was already in. Embarrassing! The new room was clean and nice though. Parking is $30/ nightly which is insane to me especially given the area the hotel’s location is in. Only had 1 issue with one staff member. He wasn’t the best. Security they have over night was nice."

"There was no breakfast"

"We arrived at 1:00 am and the staff greeted us warmly. It’s just what we needed after a long day of traveling!!"

"Stayed for one night while participating in the Get in Gear Race which was only 12 mins away. Good location, breakfast wasn't much. Cant complain for the price."

"This was a spacious room with a useful desk to get work done. The staff were friendly and efficient. The breakfast was a hot and cold buffet and food and drinks are available 24/7 just behind the front desk plus a convenience store on the ground floor. The location was fine for walking to the convention center, about 10 minutes, and much less expensive than hotels adjacent to the conference. The downtown area felt safe during the day but was deserted at night even on the weekend (I walked fast). "

"All of the staff were extremely friendly and helpful. The pool was nice and the hot tub was hot and spacious. We loved the room with extra seating area. This had everything we needed for a nice long weekend for a few hockey games in the area. Breakfast was amazing, made to order omelets and plenty to choose from. Our door lock was a little loose and they did send someone up to fix it but it needed a bit more of a repair. Zero complaints about this property. Would be even better if parking fee wasn’t charged for guests staying in the hotel. Definitely would book again."

"Breakfast was great! "

"Cosmos closed without notice. Wanted supper after traveling a few hours late, but closed. Shower head did not work room 1414. Went for breakfast on Sunday, we waited 30 minutes for our meal. I think waitress forgot to enter meal. Then witnessed male push away the small female waitress at the till or whatever it is called it was uncomfortable and abusive. Made us very uncomfortable. She was a quiet sweet waitress that probably was learning and English iffy. But we did not like it. We were offered no discounts for waiting or explanation for delay. I have never sent a review. I am not a pretentious complainer that nit picks. The lofton is a very nice place to stay and I have no other complaints. I would stay again. Beautiful and location is everything."