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Hotel Bergkristall

3.0 star property
Slopeside fun with full-service spa and restaurant

Choose dates to view prices

Photo gallery for Hotel Bergkristall

Breakfast, lunch, dinner served; pizza, alfresco dining
Children's play area - outdoor
Front of property
Front of property
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Spa
  • Breakfast included
  • Pet-friendly
  • Housekeeping
  • Parking included

Room options

Available filters for rooms
Showing 3 of 3 rooms

Triple Room

7.2 out of 10
Good
(5 reviews)

Highlights

Balcony
Heating
Free rollaway/extra beds
Free cribs/infant beds
LCD TV
Rollaway/extra beds
Sofa bed
Bidet
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Family Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Heating
Free rollaway/extra beds
Free cribs/infant beds
LCD TV
Rollaway/extra beds
Sofa bed
Bidet
  • Sleeps 4
  • 1 Double Bed

Classic Room

8.8 out of 10
Excellent
(6 reviews)

Highlights

Balcony
Heating
Free rollaway/extra beds
Free cribs/infant beds
LCD TV
Sofa bed
Bidet
Private bathroom
  • Sleeps 3
  • 1 Double Bed OR 1 Double Sofa Bed
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About the area

Map
Fleres/Ladurno, Brennero, BZ, 39041

What's nearby

  • Ladurns Ski Area - 7 min drive - 6.6 km
  • Monte Cavallo-Rosskopf Gondola - 9 min drive - 11.1 km
  • Vipiteno Christmas Market - 10 min drive - 11.8 km
  • Brenner Pass - 13 min drive - 15.4 km
  • Outlet Center Brenner - 13 min drive - 15.4 km

Getting around

  • Brennero-Brenner Station - 9 min walk
  • Kranebitten Airport (INN) - 60 min drive

Restaurants

  • ‪Zur Traube - ‬11 min drive
  • Roskopf Stube
  • ‪Schimml‘S - ‬11 min drive
  • Sternhütte
  • ‪Imbiss Angi - ‬9 min drive

About this property

Hotel Bergkristall

Hotel near Monte Cavallo-Rosskopf Gondola
Located close to Ladurns Ski Area, Hotel Bergkristall provides a free breakfast buffet, a terrace, and a garden. Skiers and snowboarders can spend time on the slopes at this hotel offering ski-in/ski-out access, downhill skiing, and cross-country skiing. Take some time to relax at the onsite spa. The on-site restaurant offers breakfast, lunch, and dinner. Enjoy onsite activities like sledding, snowshoeing, and mountain biking. Free in-room WiFi is available to all guests, along with a playground and an arcade/game room.
Additional perks include:
  • Free self parking
  • Bike rentals, a TV in the lobby, and multilingual staff
  • An elevator, a front-desk safe, and smoke-free premises
Room features
All guestrooms at Hotel Bergkristall have amenities such as free WiFi.
Extra amenities include:
  • Free infant beds and free extra beds
  • Bathrooms with tubs or showers
  • Balconies, heating, and daily housekeeping

Languages

English, German, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Cross-country skiing
  • Downhill skiing
  • Full-service spa
  • Hiking/biking trails
  • Mountain biking
  • Playground
  • Sauna
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Sledding
  • Snowboarding
  • Snowshoeing
  • Steam room
  • TV in common areas

Family friendly

  • Arcade/game room
  • Free rollaway/extra bed
  • In-room crib
  • In-room sofa bed
  • Playground
  • Snack bar/deli

Conveniences

  • ATM
  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • In the mountains
  • Picnic area
  • Terrace

Full-service spa

  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 3 floors
  • Built in 1999
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Free rollaway/extra bed
  • Sofa bed

Bathroom

  • Bathtub or shower
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV

More

  • Desk
  • Heating
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10 PM
Early check-in subject to availability
Late check-in subject to availability

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 8 AM - 10 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of EUR 10 per pet, per day
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: EUR 10 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Bergkristall Brennero
Hotel Bergkristall Brennero
Hotel Bergkristall Hotel
Hotel Bergkristall Brennero
Hotel Bergkristall Hotel Brennero

Frequently asked questions

Is Hotel Bergkristall pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 10 per pet, per day. Service animals are exempt from fees.

How much does it cost to stay at Hotel Bergkristall?

As of Aug 15, 2025, prices found for a 1-night stay for 2 adults at Hotel Bergkristall on Aug 26, 2025 start from CA $184.32, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Bergkristall?

Self parking is free at this property.

What time is check-in at Hotel Bergkristall?

Check-in start time: 2 PM; Check-in end time: 10 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Bergkristall?

Check-out is at 10 AM.

Where is Hotel Bergkristall located?

Offering ski-in/ski-out access, this hotel in Brennero is in the mountains, within 6 mi (10 km) of Monte Cavallo-Rosskopf Gondola and SKYTREK Adventure Park, and close to winter activities such as skiing lessons. Vipiteno Christmas Market and Reifenstein Castle are also within 9 mi (15 km). Brennero-Brenner Station is 9 minutes by foot.

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Hotel Bergkristall Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 50 out of 135 reviews
Rating 8 - Good. 58 out of 135 reviews
Rating 6 - Okay. 22 out of 135 reviews
Rating 4 - Poor. 3 out of 135 reviews
Rating 2 - Terrible. 2 out of 135 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was a wonderful last minute find.
Stayed 1 night in Sep 2023

8/10 Good

Torsten

Liked: Staff & service, amenities, property conditions & facilities
convenient location between on our road trip-likely great location for winter (ski lift right beside the hotel)
Stayed 1 night in Aug 2023

10/10 Excellent

Juha-Pekka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel and good situation

The situation was very nice.
Stayed 1 night in Oct 2023

8/10 Good

Larissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff! Unfortuantely, wifi was not working. Nice playground area for kids and our child loved the kids room and breakfast. Great destination for senderism and skiing.
Stayed 1 night in May 2024

4/10 Poor

Jenna

Disliked: Staff & service, property conditions & facilities, room comfort

Disappointing

Out of all the places we stayed during our 16 day family vacation/European road trip, this is the only one that was a total bust. We're not picky or hard to please, but from the rude attendant during check-in to the ever-present smell of cigarettes, to the loud neighbors and run-down/dated furnishings and uncomfortable beds, it's honestly difficult to find something nice to say. Breakfast was good and included in the price. There. That's one nice thing. Bottom line: it's a dump. Do not recommend.
Stayed 1 night in Apr 2025

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel at great value. Friendly staff. Enjoyed breakfast and dinner. - Need better hairdryers, no power. Steam room was not hot enough. Shame solarium was closed. Sauna opening hours should be extended. Would be good to rotate the salad buffet a little, repetitive We enjoyed our stay and would return
Stayed 2 nights in Mar 2024

10/10 Excellent

Jorunn

Liked: Cleanliness, staff & service, room comfort

Lovely view

Lovely welcome letter when arriving very late (Reception unattended after 22:00), importtant to phone in advance to arrange for key. Ph.no wrong on hotels.com! EUR2.70pp tax in addition to room rate. Large room with small TV. No coffee/tea facility. No glasses to drink from. No fridge or safe.
Stayed 1 night in Jul 2024

10/10 Excellent

Lea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ruhige und schöne Lage
Stayed 1 night in Jul 2025

8/10 Good

Erwin

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Stayed 2 nights in Jan 2025

6/10 Okay

Katrin

Liked: Cleanliness
Stayed 1 night in Apr 2025

6/10 Okay

Gert

Liked: Cleanliness, property conditions & facilities, room comfort
Godt hotel til en overnatning god morgenmad
Stayed 1 night in Oct 2024

10/10 Excellent

Matthias

Stayed 1 night in Sep 2024

8/10 Good

chris

Liked: Cleanliness, staff & service, room comfort

Unter dem Strich empfehlenswert

Der Eingangsbereich ist wenig einladend, das Zimmer aber sehr schön, geräumig und modern. Restaurant mit Pizzeria im Haus und gutes Frühstück. Freundliche Mitarbeiter. Lage direkt am Lift.
Stayed 1 night in Sep 2024

8/10 Good

noel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accomodatie is uitstekend. Parkeren voor de deur. Mooi uitzicht. Het testaurant, diner, viel tegen. O.m. zwart verbrande gebakken aardappelen. Te duur voor het gebodene. Salade moet je bijbetalen. tegen.
Stayed 1 night in Sep 2024

8/10 Good

Dirk

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Genügend Parkplätze. Sehr freundlicher u. hilfsbereiter Empfang. Großes Zimmer. Für uns waren die Matratzen etwas Hart und das Bett sehr niedrig. Zimmer hatte Balkon u. war nach hinten gelegen, somit ruhig. Mit angeschlossener Pizzeria und Halbpension Restaurant.
Stayed 1 night in Sep 2024

10/10 Excellent

Jezer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Federica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Albergo di montagna, curato e pulito, in un posto incantevole. Strada e parcheggio comodi e accesso diretto alla cabinovia e alla pista
Stayed 1 night in Aug 2024

6/10 Okay

Alessio

Liked: Amenities
Disliked: Staff & service
Hotel immerso nel verde con area giochi per bambini, camera nella media. Cucina del ristorante buona come la colazione. Purtroppo la nota negativa sono state le signore del ristorante, diciamo poco cortesi. Assurdo inoltre far pagare 4,5 euro una caraffa di acqua del miscelatore. In ultimo siamo stati sorpresi nel dover lasciare la camera di primissimo mattino in quanto con stupore e sorpresa, al nostro arrivo abbiamo scoperto al nostro arrivo che c’era una gara ciclistica e quindi la strada veniva chiusa alle 09.25 e ciò non ci ha permesso di sfruttare la giornata.
Stayed 1 night in Aug 2024

8/10 Good

Erik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wir hatten uns aufgrund der Bilder und die darauf abgebildeten Spielmöglichkeiten für Kinder für das Hotel entschieden. Leider haben wir nur die Hälfte der Möglichkeit, Hüpfburg war bspw. nicht verhandeln, vorgefunden. Auch finde ich es persönlich unverständlich warum eine Sauna nur bis 19 Uhr geöffnet sein muss. Ansonsten war alles wie erwartet. Wir waren nur 1 Tag vor Ort, daher kann ich nicht mehr über Hotel und Umgebung sagen.
Stayed 1 night in Aug 2024

8/10 Good

Anke

Liked: Cleanliness, staff & service, property conditions & facilities
Essen in der Pizzaria war lecker. Personal war sehr freundlich. Betten waren nicht ganz so bequem ( Matratzen sehr hart). Aber für eine Nacht war der Aufenthalt gut.
Stayed 1 night in Aug 2024

8/10 Good

Fabio

Liked: Cleanliness, staff & service, property conditions & facilities
Breve ma da ripetere con una durata più lunga
Stayed 1 night in Aug 2024

8/10 Good

Magnus

Liked: Cleanliness, staff & service, room comfort
Perfekt ställe at tstann apå över natten på resan ner i Italien. Ligger starx efter mellan Österike o Italien. En liten skidort där man på sommaren kan åka upp med gondolen till bergstopparna. Fantastiskt läge och underbar utsikt. Bra pizzor på hotellet och hyffsat bra frukost.
Stayed 1 night in Jul 2024

10/10 Excellent

Karel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sauberkeit, Zimmer, Personal, Frühstück, Pizza im Restaurant, alles super. Ich komme wieder .
Stayed 1 night in Jul 2024

10/10 Excellent

Sabrina

Liked: Cleanliness, staff & service, property conditions & facilities

Tolles Mittelklassehotel

Alles bestens gelaufen.
Stayed 2 nights in Aug 2024