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Reviews of Hôtel Restaurant La Matelote

4 out of 5
Hôtel Restaurant La Matelote
80 Boulevard Sainte Beuve, Boulogne-sur-Mer

Reviews

8.6

Excellent

Rating 10 - Excellent. 76 out of 168 reviews" "
Rating 8 - Good. 63 out of 168 reviews" "
Rating 6 - Okay. 19 out of 168 reviews" "
Rating 4 - Poor. 9 out of 168 reviews" "
Rating 2 - Terrible. 1 out of 168 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

PAUL

Travelled with group
Liked: Cleanliness, staff & service
Hotel was convenient and clean. Staff could not have been more helpful. Very convenient for return trip from Calais to Folkestone. Car parking was booked in advance and very secure. Area is ok but not the best . We stayed on a Monday and most eateries were closed. In summary I would stay there again but as a convenient stop off for Le Shuttle. Staff were great!
Stayed 1 night in May 2024

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2023

6/10 Okay

David

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The hotel was in excellent order. The lounge wasn’t welcoming, nor were the receptionists, apart from one particular gentleman. The breakfast wasn’t v good. The lift only went up one flight after which we had to struggle up two flights of stairs carrying a heavy suitcase… a problem for the elderly. It took three calls to have a faulty light bulb fixed.
Stayed 7 nights in Aug 2023

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

STELLA

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
An excellent hotel with courteous and pleasant staff. It is somewhere we return to again and again.
Stayed 3 nights in Jun 2023

8/10 Good

Liam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charm
This is a rather old fashioned hotel but not without charm or character. The superior room was fine but the shower was designed to flow away and not into the bathroom, which it did not which meant tiled floor was very slippy. The shower robes were very useful on route to jacuzzi and back. The jacuzzi was a lovely free extra. But one thing was very worrying on our last day up and ready to shower and depart the fire alarm went off. This was probably set of by a customer smoking in their room but the staff response was shockingly bad and we, and one French woman, appeared to be the only guests to have evacuated. She used the lift! We came in from outside to be told nonchalantly that it was a false alarm. This was really very worrying if it had been a real fire.
Stayed 2 nights in Jun 2023

8/10 Good

Norman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel itself is great, the room comfortable and the parking is extremely useful and secure. However, it's some way from the centre and, at least on a Tuesday, the hotel's restaurant is really the only place within sensible night-time walking distance. The restaurant is fine, but not great, and is significantly overpriced for what it is. I don't object to 70Euros a head, but I do expect the food and wine to be much better for that price.
Stayed 1 night in Jun 2023

10/10 Excellent

D L

Stayed 1 night in Jun 2023

10/10 Excellent

Kitty

Liked: Cleanliness, staff & service
Lovely hotel.
Stayed 1 night in Apr 2023

10/10 Excellent

John, Hythe

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The room was spacious enough, comfortable and equipped with a kettle and mini-bar fridge. Decor is smart, clean bourgeois. Service at the bar, restaurant and breakfast room was excellent, as was the food in the restaurant. Though quite expensive, it was a memorable evening meal and we were very glad to have had the chance to eat there - worth the price!
Stayed 1 night in Mar 2023

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022
Response from AY on Dec 25, 2022
Merci pour votre très bonne noteAu plaisir de vous revoir,Bien à vousL’hôtel de la Matelote

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2022
Response from AY on Dec 25, 2022
Bonsoir Michael,Merci pour votre note.Au plaisir de vous accueillir de nouveau parmi nous,Bien à vous et joyeux NoëlL’hôtel de la Matelote

8/10 Good

Steve, Hove

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location especially for the beach. Fantastic restaurant, best food in town I'd say. Breakfast was expensive for a continental buffet. Unfortunately there were no foreign TV channels and the air conditioning was noisy, apart from that a very pleasant stay.
Stayed 3 nights in Aug 2022

8/10 Good

Judith

Stayed 1 night in Aug 2022

8/10 Good

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well appointed hotel and excellent restaurant. Nice friendly staff. Good place for a stop close to the chanel tunnel.
Stayed 1 night in May 2022

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

8/10 Good

Hedia

Liked: Cleanliness, staff & service, room comfort
Nice but a bit old fashioned
The hotel was clean and adequate, comfy bed, the deco was quite old fashioned and the in room tea and coffee wasn’t the best quality. Spa was small but nice and bathrobes, towels and slippers were all great. Breakfast was good if a little pricey.
Stayed 1 night in Sep 2021

10/10 Excellent

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything really good. Nice views to the sea and easy parking available.
Stayed 1 night in Oct 2020

6/10 Okay

A J

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Poor experience
Long wait at checkin and the restaurant is not value for money, in fact for what it is, it could only be described as mediocre... example would be the cheese board, 3 1/2 euros extra than dessert (7 in total) for 3 small cheeses of which nothing special could be said of them... all in all a poor experience
Stayed 1 night in Jul 2020

6/10 Okay

Verified traveller

Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice traditional, well serviced hotel. Sadly did not have time to make use of the restaurant or facilities. Well located for a stop over when heading to Calais.
Stayed 1 night in Sep 2019

8/10 Good

Richard

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

6/10 Okay

Karl

Liked: Staff & service
Disliked: Property conditions & facilities
Not how the pictures tell it
Hotel is in need of modernisation as in need of repair pictures misleading and not the best area to stay
Stayed 1 night in Aug 2019

8/10 Good

Dick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Slightly tired hotel. Main
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has good sea views, the staff were very helpful. I did not like the price of the breakfast. 17 Euros for a mediocre buffet breakfast is exorbitant. Likewise the hotel bar is prohibitively expensive, which is probably why it was always empty.
Stayed 3 nights in Aug 2019

8/10 Good

Richard

Stayed 1 night in Jul 2019

8/10 Good

Keith

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Good, but not great on this occasion
Good location on the beach, directly opposite Europe's largest aquarium, but a good 15 minute walk form the town centre in a largely residential area. Tight but secure parking for an extra 35 euros (free on street). Couldn't fault the generous and comfortable room, and great help from the concierge on check-in also. Had made a prior reservation at the restaurant, from a previous experience, hence choosing this hotel to stay at. Went for the degustation menu and the kitchen and chef knocked themselves out delivering superb food, but after initially attentive waiting staff, they simply all disappeared, leaving us and the all the other tables in the main restaurant waiting for nearly an hour, so having not even been asked for coffee or a digestif left sadly disappointed having previously visited and always having experienced exceptional service and food. Allowance made as it was Bastille Day the day before, still good but not great this time.
Stayed 1 night in Jul 2019

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short stay
A short stay overnight so we could go to the excellent restaurant we had a fabulous meal
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Stayed 1 night in May 2019

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Apr 2019

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Hotel in Boulogne-sur-Met
Awesome location. Stayed for one night but would have stayed longer if we had time. We were in toyon a Sunday and there were only a few places to eat dinner. We ate at the hotel and we were delighted with the quality of food, choices and service
Stayed 1 night in Mar 2019

6/10 Okay

Philip, London

Liked: Cleanliness, property conditions & facilities, room comfort
Heating didn’t work in bedroom, had to change to smaller room. Restaurant food disappointing, no simple choice if menu formulas did not suit.
Stayed 1 night in Mar 2019

8/10 Good

Diana

The hotel was very clean and the rooms spacious and well equipped. Staff were friendly and very helpful. Didn't have breakfast as thought a continental breakfast as Euros 16.00 per head was a bit exepnsive
Stayed 1 night in Sep 2018

10/10 Excellent

Katherine

We were pleasantly surprised by this hotel, the room was quite spacious and the hotel facilities were great
Stayed 1 night in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Boulogne sur mer
Location brilliant for beach and sealife centre. Hotel a little tired.staff very helpful and friendly. 16 euros for breakfast too expensive.
Stayed 3 nights in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed to break journey south. Lovely room very friendly service in the bar. Interesting old town a few minutes walk away and also by the beach. Would definitely stay again.
Stayed 1 night in Jul 2018

8/10 Good

Mervyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

8/10 Good

Elena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Authentically French!
Beautiful hotel, very comfortable and very French. No UK guests at all when we were there. Staff extremely helpful and they spoke in both French and English with us. The restaurant is fabulous- definitely have an evening meal there.
Stayed 2 nights in Apr 2018

10/10 Excellent

Tanguy

Stayed 1 night in Mar 2024

10/10 Excellent

Anne

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nous recommandons cet hôtel pour tout ce qu'il propose de manière très professionnelle, c'est impeccable!
Stayed 2 nights in Jan 2024

2/10 Terrible

Festre

Stayed 3 nights in Dec 2023

10/10 Excellent

Fabienne

Liked: Staff & service
Stayed 2 nights in Jan 2024

10/10 Excellent

Daniele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Ignace

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

6/10 Okay

HEROGUEL

Liked: Cleanliness, staff & service
Bien
Stayed 1 night in Jun 2023

8/10 Good

adrianus, venlo

Stayed 1 night in Jun 2023

10/10 Excellent

Jean paul

Stayed 1 night in Jun 2023