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Reviews of Residence Inn by Marriott Shreveport-Bossier City/Downtown

3 out of 5
Residence Inn by Marriott Shreveport-Bossier City/Downtown
501 Traffic Street, Bossier City, LA

Reviews

8.8

Excellent

Rating 10 - Excellent. 537 out of 804 reviews" "
Rating 8 - Good. 135 out of 804 reviews" "
Rating 6 - Okay. 52 out of 804 reviews" "
Rating 4 - Poor. 44 out of 804 reviews" "
Rating 2 - Terrible. 36 out of 804 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Teresa, Eagle Rock

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was fine.
Stayed 1 night in Mar 2024
Response from Jow Wiggins on May 20, 2024
Thank you for your response and feedback.

6/10 Okay

Dee

Business traveller, Travelled with partner
Disliked: Cleanliness
The room was not clean.
Stayed 1 night in May 2024
Response from Joe Wiggins on May 20, 2024
Thank you for your response and feedback.

10/10 Excellent

Yolanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from Joseph Wiggins on May 13, 2024
Thank you for your response and feedback.

10/10 Excellent

Valerie

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was AWESOME! Enjoyed our stay…
Stayed 1 night in Apr 2024
Response from Joe Wiggins on May 9, 2024
Thank you for your response and feedback.

6/10 Okay

TIMOTHY

Stayed 3 nights in Apr 2024
Response from Joseph Wiggins on May 13, 2024
Thank you for your response and feedback.

8/10 Good

Christopher, RED OAK

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Joseph Wiggins on Apr 1, 2024
Thank you for your response and feedback.

8/10 Good

Erin, Everett

Travelled with family
Liked: Cleanliness, staff & service
There’s a train next to the hotel
Stayed 3 nights in Mar 2024
Response from Joseph Wiggins on Mar 18, 2024
Thank you for your response and feedback.

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Jospeh Wiggins on Mar 18, 2024
Thank you for your response and feedback.

10/10 Excellent

Jeannie

Stayed 2 nights in Mar 2024
Response from Joe Wiggins on Apr 8, 2024
Thank you for your response and feedback.

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and close to casino
Stayed 1 night in Mar 2024
Response from Joseph Wiggins on Mar 11, 2024
Thank you for your response and feedback.

10/10 Excellent

Lana

Travelled with family and small children
Quiet
Stayed 1 night in Mar 2024
Response from Joseph Wiggins on Mar 11, 2024
Thank you for your response and feedback.

10/10 Excellent

marcus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great atmosphere in the area
Stayed 2 nights in Feb 2024
Response from Joe Wiggins on Feb 27, 2024
Thank you for your response and feedback.

10/10 Excellent

Tiffannee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast at Residence Inn was awesome. The ladies that attended the area were very kind.
Stayed 1 night in Feb 2024
Response from Joe Wiggns on Feb 20, 2024
Thank you for your response and feedback.

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Always a great place to stay
Stayed 1 night in Feb 2024
Response from Joe Wiggins on Feb 20, 2024
Thank you for your response and feedback/

10/10 Excellent

Vicki D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024
Response from Joe Wiggins on Feb 13, 2024
Thank you for your response and feedback.

4/10 Poor

Cassie

Stayed 3 nights in Feb 2024
Response from Joseph Wiggins on Mar 20, 2024
Thank you for your response and fedback.

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Nice for the money.
Stayed 1 night in Dec 2023
Response from Joseph Wiggins on Jan 31, 2024
Thank you for response and feedback.

10/10 Excellent

Steven

Liked: Room comfort
Stayed 1 night in Jan 2024
Response from Joseph Wiggins on Jan 30, 2024
Thank you for your response and feedback.

10/10 Excellent

Keith Hooks

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Short Walk
Have Stayed here a few times in the last 6 months. Very clean and has everything u need. The short walk to the Horseshoe is the best part and very affordable!!
Stayed 1 night in Jan 2024
Response from Joe Wiggins on Jan 29, 2024
Thank you for your response and feedback.

8/10 Good

Olena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Birthday trip
Staff and our room were exceptional! The included breakfast was far better than we expected. The only reason we did not rate 5 star was 1 elevator was out of service making fir a long wait on the working also florr lights did not light on wirking elevator so a bit of guess work to know if your floor was selected. We had stayed here before and will return again it is a very nice hotel.
Stayed 1 night in Jan 2024
Response from Joe Wiggins on Jan 29, 2024
Thank you for your response and feedback.

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Joe Wiggins on Jan 23, 2024
Thank you for your response and feedback.

6/10 Okay

Joe

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Nice hotel but watch out for the train tracks!
The hotel was nice but there are train tracks right next to the hotel which is very loud! I’d recommend asking to stay in the opposite side of the hotel.
Stayed 2 nights in Jan 2024
Response from Joseph Wiggins on Jan 21, 2024
Thank you for your response and feedback.

8/10 Good

Eric

Stayed 1 night in Dec 2023
Response from Joe Wiggins on Jan 8, 2024
Thank you for your response and feedback.

10/10 Excellent

Kent

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Joseph Wiggins on Jan 31, 2024
Thank you for your response and feedback.

10/10 Excellent

Cathy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Joseph Wiggins on Dec 29, 2023
Thank you for your response and feedback.

8/10 Good

Tony

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Joe Wiggins on Dec 29, 2023
Thank you for your response and feedback.

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Very clean, quiet, and comfortable stay.
Stayed 1 night in Dec 2023
Response from Joseph Wiggins on Dec 27, 2023
Thank you for your response and feedback.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Joseph Wiggins on Dec 26, 2023
Thank you for your response and feedback.

10/10 Excellent

Claire, Woodbridge

Stayed 1 night in Dec 2023
Response from Joseph Wiggins on Jan 15, 2024
Thank you for your response and feedback.

10/10 Excellent

monty

Stayed 2 nights in Dec 2023
Response from Joe Wiggins on Jan 8, 2024
Thank you for your response and feedback.

10/10 Excellent

Shanitra

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was nice but the faucet pressure in the kitchen sink was real low. I had to wash our dishes in the bathroom. Also, our lamp was cracked. Other than that, the bed was comfortable. The room was clean and we would stay again.
Stayed 2 nights in Dec 2023
Response from Joe Wiggins on Dec 18, 2023
Thank you for your response and feedback.

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Joe Wiggins on Dec 11, 2023
Thank you for your response and feedback.

6/10 Okay

SABRINA

Stayed 2 nights in Dec 2023
Response from Joe Wiggins on Dec 11, 2023
Thank you for your response and feedback.

10/10 Excellent

marcus

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Joe Wiggins on Dec 7, 2023
Thank you for your response and feedback.

10/10 Excellent

Jake

Stayed 2 nights in Dec 2023
Response from Joe Wiggins on Dec 5, 2023
Thank you for your response and feedback.

10/10 Excellent

Harleigh, Moreno Valley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 3 nights in Aug 2023
Response from Joseph Wiggins on Nov 28, 2023
Thank you for your response and feedback.

10/10 Excellent

Kenderick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Joseph Wiggins on Nov 28, 2023
Thank you for your response and feedback.

10/10 Excellent

Gloria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was all a very pleasingly Hotel
Stayed 1 night in Nov 2023
Response from Joseph Wiggins on Nov 28, 2023
Thank you for your response and feedback.

10/10 Excellent

Nate

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked that the area was close to outlet and casino. The rooms were nice and clean. Only bad take away was the rooms located behind the building are near the casino parking garage. Loud vehicles noises throughout the night.
Stayed 1 night in Nov 2023
Response from Joseph Wiggins on Nov 28, 2023
Thank you for your response and feedback.

10/10 Excellent

Phillip

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great property where you are made to feel special.
Stayed 1 night in Nov 2023
Response from Joseph Wiggins on Nov 27, 2023
Thank you for your response and feedback.

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Different opinions for breakfast. The staff were very helpful and nice
Stayed 1 night in Nov 2023
Response from Joseph Wiggins on Nov 20, 2023
Thank you for your response and feedback.

10/10 Excellent

Fawn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Joseph Wiggins on Nov 16, 2023
Thank you for your response and feedback.

10/10 Excellent

Jaci

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was so much bigger than anticipated and very clean. The breakfast layout was better than most restaurants in town. Great job guys, we'll definitely be back!
Stayed 2 nights in Oct 2023
Response from Joseph Wiggins on Oct 30, 2023
Thank you for your response and feedback.

8/10 Good

Scotty

Liked: Room comfort
Stayed 1 night in Oct 2023
Response from Joseph Wiggins on Oct 30, 2023
Thank you for your feedback.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great, and the service was excellent.
Stayed 2 nights in Oct 2023
Response from Joseph Wiggins on Oct 30, 2023
Thank you for your response and feedback.

10/10 Excellent

Charzeda

Liked: Cleanliness
Stayed 2 nights in Oct 2023
Response from Joseph Wiggins on Oct 31, 2023
Thank you for your response and feedback.

10/10 Excellent

Kassie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
My stay was amazing. Beth was wonderful. The rooms was clean
Stayed 1 night in Oct 2023
Response from Joseph Wiggins on Oct 27, 2023
Thank you for your response and feedback.

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
Good place
Stayed 1 night in Oct 2023
Response from Joseph Wiggins on Oct 26, 2023
Thanks for the response and feedback.

6/10 Okay

Stewart

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Joseph Wiggins on Oct 26, 2023
Thanks for the feedback.

10/10 Excellent

Shawna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is very well maintained and is up to date on decor. Bed was a little firmer than I like, but overall excellent stay. Oh and the water pressure on the 2nd floor in the shower was amazing!!
Stayed 1 night in Oct 2023
Response from Joseph Wiggins on Oct 23, 2023
Thank you for your response and feedback.