Exterior

Reviews of Holiday Inn Express Bordeaux - Lormont, an IHG Hotel

3 out of 5

Reviews

9.4

Exceptional

Rating 10 - Excellent. 293 out of 402 reviews" "
Rating 8 - Good. 89 out of 402 reviews" "
Rating 6 - Okay. 12 out of 402 reviews" "
Rating 4 - Poor. 5 out of 402 reviews" "
Rating 2 - Terrible. 3 out of 402 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Shaun

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Always great to stay here,15 min walk to Gracie restaurant tram stop to get into Bordeaux
Stayed 4 nights in Jan 2024

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
A great place to stay in the middle of a dense residential area of apartments. However, the accommodation is excellent, clean and the staff are very friendly and professional.
Stayed 1 night in Jan 2024

10/10 Excellent

Jorge

Stayed 1 night in Jan 2024

4/10 Poor

Saumya

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Third time staying here. Excellent accommodation, great staff, and very much appreciate the secure parking.
Stayed 1 night in Dec 2023

10/10 Excellent

Jeoffrey

Stayed 1 night in Nov 2023

10/10 Excellent

Loïc

Stayed 2 nights in Nov 2023

10/10 Excellent

JEAN RENE

Stayed 1 night in Nov 2023

10/10 Excellent

bertrand

Stayed 1 night in Nov 2023

10/10 Excellent

JEAN PIERRE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Christophe

Stayed 3 nights in Oct 2023

10/10 Excellent

Jérôme

Stayed 2 nights in Oct 2023

10/10 Excellent

Daniel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
Clean hotel with good services
Stayed 1 night in Oct 2023

10/10 Excellent

Mrs Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel nice helpful staff easy walking to places
Stayed 3 nights in Oct 2023

6/10 Okay

Fabrice

Stayed 1 night in Oct 2023

8/10 Good

Mehdi

Stayed 2 nights in Sep 2023

8/10 Good

Laurent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

thelma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Loved our room. Spacious and comfortable. Very quiet. Brilliant to have BBC 1 and 2 and C4 on the TV as we didnt go out every evening and were there for 4 days. Lovely staff and great breakfast. Only fault is 1 lift for 5 floors was a pain at breakfast and checkout.
Stayed 4 nights in Aug 2023

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Great place for a stopover. Nice rooms, safe parking, fantastic staff.
Stayed 1 night in Aug 2023

10/10 Excellent

Nigel, Winchester

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a new building, excellent secure free parking, good room size for the price, bistro in the evening and good breakfast. Anyone looking for a walk can cross the motorway and walk for several miles alongside a drainage channel into countryside
Stayed 1 night in Aug 2023

8/10 Good

Lois

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Charlene at front desk was extraordinarily helpful. Thank you!
Stayed 1 night in Jul 2023

10/10 Excellent

Keith

Stayed 2 nights in Jun 2023

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful service and wines!
Such nice service! The best wines served at the bar. Nice room, good wifi. Great!
Stayed 2 nights in Jun 2023

8/10 Good

Rosemary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Bordeaux
It was a pleasant experience. The staff is accommodating. On our last morning we left very early and the young man and young lady from the kitchen made sure we got some coffee and croissants. The housekeeping was good but inconsistent, somehow they had problems with leaving enough towels and toilet tissue. Management always came to the rescue. The breakfast was good but very repetitive. The room was comfortable. It was nice to be able to sleep with an open window rather than air conditioning from an upper floor. The hotel is a 15 minute walk from the tram to Bordeaux. You could take the 32 bus, except for Sunday's, to the tram. The tram system is one of the best in Europe. Make sure to visit St. Emilion and Arcachon by train. Very memorable places. This hotel is a few years old in a very diversified neighborhood. In general, Bordeaux residents are very polite and friendly. The city is extremely beautiful and very walkable. To see and do just about everything it takes no longer than 10 days. Lots of great restaurants. Try Chez Melodie and Mouelleuse et Persilles great food and service but you must reserve.
Stayed 14 nights in May 2023

10/10 Excellent

Mark

Stayed 3 nights in Apr 2023

10/10 Excellent

Bob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service.
Excellent service. I left something in the room and they were very helpful in getting it back to me. Breakfast was an excellent continental. Room was very clean. Parking has secure gates. Felt very comfortable staying there.
Stayed 1 night in Apr 2023

10/10 Excellent

Penny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very quiet, comfortable and clean hotel. Perfect for the location we needed. Great to have breakfast included in the very reasonable price - very good value for money.
Stayed 1 night in Jan 2023

10/10 Excellent

Angela

Stayed 1 night in Dec 2022

8/10 Good

Rodolfo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good option to visit Bordeaux
We chose this hotel for our visit to Bordeaux. Convenient location to avoid the traffic, leave the car in the free parking of the hotel, walk 13 minutes to the lightrail station that leaves you in downtown Bordeaux within 20 minutes.Breakfast included in the price was good.
Stayed 2 nights in Oct 2022

10/10 Excellent

Meghan, Hamilton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was incredibly helpful, we booked last minute due to unforseen delays and couldn't be happier.
Stayed 1 night in Nov 2022

10/10 Excellent

ANNE, New Braunfels

Stayed 1 night in Sep 2022

10/10 Excellent

Pips, Sargans

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love everything. The Staff especially at the reception when checked in. She was so wonderful. Very accommodating, helpful, and very friendly. She was very efficient and patient. The downside, the airconditioned is being controlled at the back office. If you're hot, you need to request first, but it was all good coz' she immediately turned it on. I totally understand the idea of controlling it so it was all good. we had a pleasant stay, very clean and smells good, hotel is fairly new. We love the fact that they provide DOVE soaps, love the brand so it was awesome. Thank you all and well done.
Stayed 1 night in Sep 2022

10/10 Excellent

Tete

Stayed 2 nights in Sep 2022

10/10 Excellent

Svetlana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. Rooms are great, staff is friendly and helpful. Parking was convenient. Food was great too! We recommend it!
Stayed 1 night in Sep 2022

10/10 Excellent

Beatriz

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and helpful. We enjoyed our stary there.
Stayed 2 nights in Jun 2022

10/10 Excellent

THERESA

Stayed 1 night in Jun 2022

10/10 Excellent

Khadeja

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was perfect pick for us! Had everything I needed for a romantic get out
Stayed 1 night in Jun 2022

10/10 Excellent

Wayne W

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
It was a wonderful experience. 5 minute access to train station where you can park for 5 euro and avoid dealing with city parking and traffic within the city. Parking for hotel is enclosed and breakfast is good. Highly recommend.
Stayed 3 nights in Apr 2022

10/10 Excellent

Judi

Stayed 1 night in Feb 2022

10/10 Excellent

Shaun

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we have used this hotel quite a few times,always excellent
Stayed 4 nights in Feb 2022

8/10 Good

Julia

Stayed 1 night in Dec 2021

10/10 Excellent

Christophe

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bon hôtel pour voyage pro
Super rapport qualité prix. Très propre et moderne. Chambre spacieuse et accueillante. Petit déjeuner moyen. Recommandé sans hésitation
Stayed 1 night in Oct 2021

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place! Modern, clean and easy to park. It’s far from the city. Perfect place for a stop on a trip.
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is spot on.Staff are really helpful.We have used this hotel a few times.We will always return when in Bordeaux
Stayed 2 nights in Mar 2020

8/10 Good

Umberto

Business traveller, Travelled with partner
Liked: Cleanliness, amenities
Was a good location, easy to reach Bordeaux with the car and also a strategic point for all the wine regions. I felt like they were understaff, at the check in was only one lady trying to take the phone calls, do the check in, and the concierge. Also for breakfast was only one lady doing the service, one morning at 10:00 the buffet was nearly empty. I cannot fault the workers but the management can do better. Overall a good value for money.
Stayed 3 nights in Jan 2020

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel excellent value
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great english speaking staff. Breakfast doesn't contain warm meals, only cold foods. Rooms are big and equipped with electric kettle, hair dryer, ironer. Rooms are quote big and clean. Hotel is on the border of the city, so not much traffic, but no public transport near.
Stayed 3 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent staff & hotel😁
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
second time we have been.staff and service were excellent.fab breakfast.
Stayed 4 nights in Nov 2019