Bootlegger Cove Vacation Packages

The room was very clean so that’s the good thing. We wouldn’t return for a number of reasons. The only amenity was coffee until 10:00 am with not even cream available. There is no shampoo, hairdryer or body lotion. The soap is tiny but it is there. The bedding needs replacing and sadly there seems to be they don’t even keep up with bettering the building. No area or lobby for even sitting aside from the rooms if you would like to be with other people from your party. Lastly the wifi isn’t just bad but almost non existent even if you are close to checking! They have an incredible shuttle bus for pick up and drop off to the airport which we appreciated.

The hotel relies heavily on exchange students for staff which is common in Alaska, but the staff need to be adequately trained to deal with customers. Management is either absent or indifferent when receiving constructive feedback which is a shame. General standard of hotels in Anchorage is far better than this one.

Overall good hotel, conveniently located in walking distance to supermarket amd Walgreens with plenty of parkings. Clean but clraners work only to 10am. If you need something to be cleaned, they will do it next morning. However, I was about giving a 5star review but then breakfast happened. We checked in on weekend but was going to stay 4 nights. We were told that breakfast was included and available through 10am. Travelling with kids, it means waking up at 9am. Just for breakfast. We are not morning family and we were on vacation. It was not easy. And then weekday came. We were downstairs at 9:30 to found out closed doors to the breakfast area. You should see the eyes of 5yo with her cereals in hands listening that milk is not available anymore. They just forgot to let us know that on weekdays breakfast ended 30 min earlier. C'mon it's July - many people on vacation there! The only time to sleep enough. And when my brother with his wife could not use their shuttle to airport because it was full, I was not surprised already. Bus left about equal amount of people in the hall as it took to airport. Customer service may kill even overall good impression.