6/10 Okay
Ben
May 7, 2024
I didn't actually end up staying here as my travel plans changed. I tried to move the date, but was unable. I was also ineligible for a refund.
Oh well, I thought. Just cancel the reservation. But I was told that cancelling would cost an extra fee equaling about what I'd already paid, in addition to not getting a refund. So I kept the reservation, knowing full well I wouldn't be able to show up. And now I'm being asked to write a review for a thing I didn't use.
I can't imagine who would voluntarily pay extra money just to cancel a reservation. I'd encourage the company to revisit this policy as it's extremely silly.
Ben
Stayed 1 night in May 2024