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"We had a fantastic stay at Stay Cozy Apartments at The Encore in Birmingham. The apartment was incredibly spacious, beautifully presented and had everything we needed. All the facilities were brilliant, and the location was fantastic, making it the perfect base for our stay. We couldn't fault the place and would happily stay again. Highly recommended"

"Great stay, would recommend"

"i got fully scammed and won’t get a refund back"

"Clean rooms , lovely staff wonderful location . However it would be really helpful if there are some options of same gender en-suites ."

"Great value for money! The location is rather residential which makes it nice and quiet though for a good night‘s sleep and all the nightlife is just a short stroll away. Ample space in the apartment with the added bonus of a south-facing balcony for a cup of morning coffee. Beats a hotel room in so many ways "

"We had a great stay, comfy and spacious, great communication from the host too. Check in was simple and easy. Plus there were extra fans in the rooms which was fab during these baking hot nights. Definetly recommended."

"Just I want to say thanks again"

"perfect."

"The rooms were well prepared and clean. Location was very convenient for our needs during the stay. "

"Conveniently located flat and great communication- the host was very accommodating and would highly recommend"

"Great central location"

"Booking is made on Expedia, but the you complete the registration on another site. Shower is built into a very small closet. Toilet is on the other side - in another closet. You have to straddle the toilet to use a hand basin that barely fits my hands and it's not possible to wash your face in it without splashing water all over the floor. Entrance way through to the room is in shockingly poor condition. Not the welcome one would hope to see. I would not recommend this room."

"It was dirty, cheet bed and cover duvet not change and not cleaning. No towels. I am not recognised. We left after see bed not clean. "

"Unfortunately, our stay was disappointing, and there were several issues that affected our overall experience. The host was unresponsive before our arrival and throughout our stay, only getting back to us after we had already checked out, despite our attempts to make contact. There were no basic essentials provided, such as toilet paper. The bathroom door lock was also broken, meaning we had to use the toilet and shower without being able to lock the door, which was uncomfortable . The Wi-Fi was...