Title: Four Points By Sheraton Bintan, Lagoi Bay - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Four Points By Sheraton Bintan, Lagoi Bay Beachfront hotel with 3 outdoor pools and a full-service spa ![On the beach, white sand](https://images.trvl-media.com/lodging/101000000/100980000/100975900/100975890/d339c156.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/101000000/100980000/100975900/100975890/aa4e8de8.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby lounge](https://images.trvl-media.com/lodging/101000000/100980000/100975900/100975890/def2179e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Terrace/patio](https://images.trvl-media.com/lodging/101000000/100980000/100975900/100975890/b9564ba4.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Outdoor dining](https://images.trvl-media.com/lodging/101000000/100980000/100975900/100975890/0838deba.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Four Points By Sheraton Bintan, Lagoi Bay offers a perfect retreat on Lagoi Bay Beach. Guests can enjoy relaxing spa treatments, cool off in one of three outdoor pools including a dedicated children's pool, and savor meals at three distinct on-site restaurants. 9.0 Wonderful ## Popular amenities - - - - - Bar - Room service ## Room options ### Check availability for these dates Tonight [Nov. 4 - Nov. 5](https://www.expedia.ca/Hotel-Search?startDate=2025-11-04&endDate=2025-11-05&selected=100975890&PinnedHotelID=100975890&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-04&endDate=2025-11-05&selected=100975890&PinnedHotelID=100975890&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 5 - Nov. 6](https://www.expedia.ca/Hotel-Search?startDate=2025-11-05&endDate=2025-11-06&selected=100975890&PinnedHotelID=100975890&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-05&endDate=2025-11-06&selected=100975890&PinnedHotelID=100975890&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 7 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=100975890&PinnedHotelID=100975890&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=100975890&PinnedHotelID=100975890&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 14 - Nov. 16](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=100975890&PinnedHotelID=100975890&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=100975890&PinnedHotelID=100975890&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 16 of 16 rooms ![1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/101000000/100980000/100975900/100975890/d1f0ae3c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed, Pool View (Balcony) ### Highlights Balcony Air conditioning Connecting rooms available LED TV Premium bedding Separate bedroom Blackout drapes/curtains Hair dryer - 377 sq ft - Sleeps 3 - 1 King Bed ![1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/101000000/100980000/100975900/100975890/8809fc2f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 2 Twin Beds, Non Smoking, Pool View 9.0 Wonderful 2 reviews ### Highlights Balcony Air conditioning Connecting rooms available LED TV Premium bedding Separate bedroom Blackout drapes/curtains Hair dryer - 377 sq ft - Sleeps 3 - 2 Twin Beds ![1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/101000000/100980000/100975900/100975890/d1f0ae3c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed, Ocean View (Balcony) 9.2 Wonderful 5 reviews ### Highlights Balcony Air conditioning Connecting rooms available LED TV Premium bedding Separate bedroom Blackout drapes/curtains Hair dryer - 377 sq ft - Ocean view - Sleeps 3 - 1 King Bed ![View from room](https://images.trvl-media.com/lodging/101000000/100980000/100975900/100975890/7936ca9a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 2 Twin Beds, Non Smoking, Ocean View (Balcony) 10.0 Exceptional 1 review ### Highlights Balcony Air conditioning Connecting rooms available LED TV Premium bedding Separate bedroom Blackout drapes/curtains Hair dryer - 377 sq ft - Ocean view - Sleeps 3 - 2 Twin Beds ![1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/101000000/100980000/100975900/100975890/1a0bf9fa.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed, Non Smoking, Pool View (Terrace) ### Highlights Balcony Air conditioning Connecting rooms available LED TV Premium bedding Separate bedroom Blackout drapes/curtains Hair dryer - 538 sq ft - Sleeps 3 - 1 King Bed ![Room, 2 Single Beds, Non Smoking, Pool View (Terrace) | View from room](https://images.trvl-media.com/lodging/101000000/100980000/100975900/100975890/99230a8a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 2 Twin Beds, Non Smoking, Pool View (Terrace) ### Highlights Balcony Air conditioning Connecting rooms available LED TV Premium bedding Separate bedroom Blackout drapes/curtains Hair dryer - 538 sq ft - Sleeps 3 - 2 Twin Beds ![View from room](https://images.trvl-media.com/lodging/101000000/100980000/100975900/100975890/6fbc229b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed, Non Smoking, Ocean View (Terrace) ### Highlights Balcony Air conditioning Connecting rooms available LED TV Premium bedding Separate bedroom Blackout drapes/curtains Hair dryer - 538 sq ft - Ocean view - Sleeps 3 - 1 King Bed ![Room, 2 Single Beds, Non Smoking, Ocean View (Terrace) | View from room](https://images.trvl-media.com/lodging/101000000/100980000/100975900/100975890/10d4e9aa.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 2 Twin Beds, Non Smoking, Ocean View (Terrace) 8.0 Very good 1 review ### Highlights Balcony Air conditioning Connecting rooms available LED TV Premium bedding Separate bedroom Blackout drapes/curtains Hair dryer - 538 sq ft - Ocean view - Sleeps 3 - 2 Twin Beds ![1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/101000000/100980000/100975900/100975890/bbb61d24.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Suite, 1 King Bed, Non Smoking, Ocean View 8.8 Excellent 3 reviews ### Highlights Balcony Separate dining area Separate sitting area Private indoor hot tub Air conditioning Connecting rooms available Dining table LED TV - 807 sq ft - 1 bedroom - Ocean view - Sleeps 3 - 1 King Bed ![1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/101000000/100980000/100975900/100975890/93538b31.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Villa, 1 Bedroom, Non Smoking, Garden View 10.0 Exceptional 1 review ### Highlights Balcony Separate dining area Separate sitting area Private pool Private indoor hot tub Air conditioning Connecting rooms available Dining table - 3229 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ![1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/101000000/100980000/100975900/100975890/93538b31.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Villa, 1 Bedroom, Non Smoking, Ocean View ### Highlights Balcony Separate dining area Separate sitting area Private pool Private indoor hot tub Air conditioning Connecting rooms available Dining table - 3229 sq ft - 1 bedroom - Ocean view - Sleeps 3 - 1 King Bed ![View from room](https://images.trvl-media.com/lodging/101000000/100980000/100975900/100975890/6fbc229b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed, Non Smoking, Garden View (Balcony) 8.8 Excellent 3 reviews ### Highlights Balcony Air conditioning Connecting rooms available LED TV Premium bedding Separate bedroom Blackout drapes/curtains Hair dryer - 377 sq ft - Sleeps 3 - 1 King Bed ![Deluxe Room, 2 Single Beds, Non Smoking, Garden View (Balcony)](https://images.trvl-media.com/lodging/101000000/100980000/100975900/100975890/1b315b51.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 2 Twin Beds, Non Smoking, Garden View (Balcony) 9.0 Wonderful 2 reviews ### Highlights Balcony Air conditioning Connecting rooms available LED TV Premium bedding Separate bedroom Blackout drapes/curtains Hair dryer - 377 sq ft - Sleeps 3 - 2 Twin Beds ![Executive Suite, 1 King Bed, Non Smoking, Ocean View](https://images.trvl-media.com/lodging/101000000/100980000/100975900/100975890/2e0764fc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Suite, 1 King Bed, Non Smoking, Ocean View ### Highlights Balcony Separate dining area Separate sitting area Private indoor hot tub Air conditioning Connecting rooms available Dining table LED TV - 1399 sq ft - Ocean view - Sleeps 3 - 1 King Bed ![1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/101000000/100980000/100975900/100975890/93538b31.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Villa, 1 Bedroom, Non Smoking, Oceanfront ### Highlights Balcony Separate dining area Separate sitting area Private pool Private indoor hot tub Air conditioning Connecting rooms available Dining table - 3229 sq ft - Ocean view - Sleeps 3 - 1 King Bed ![3 outdoor pools, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/101000000/100980000/100975900/100975890/6341be9d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Suite, 1 King Bed, Non Smoking, Ocean View ### Highlights Balcony Separate dining area Separate sitting area Private indoor hot tub Air conditioning Connecting rooms available Dining table LED TV - 807 sq ft - Ocean view - Sleeps 3 - 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FBintan-Hotels-Four-Points-By-Sheraton-Bintan.h100975890.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FBintan-Hotels-Four-Points-By-Sheraton-Bintan.h100975890.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C1.17700%2C104.37056&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=dkVgsMpYkdwNmw7UPgaIx36waHE=) Lagoi Bay Lot B-12, Bintan, Riau Islands, 29155 #### What's nearby - Plaza Lagoi - 3 min walk - 0.3 km - Lagoi Bay Beach - 5 min walk - 0.5 km - Lagoi Bay Lake - 7 min walk - 0.6 km - Bandar Bentan Telani Ferry Terminal - 13 min drive - 9.0 km - Bintan Lagoon Resort Golf Club - 19 min drive - 9.7 km #### Getting around - Batam Batu Besar (BTH-Hang Nadim) - 144 min drive #### Restaurants - ‪Tipi Bar @ Anmon - ‬13 min drive - ‪Marine Cafe - ‬13 min drive - ‪Campus Rose - ‬13 min drive - ‪Sugarbeats - ‬9 min walk - ‪Warung Yeah! - ‬6 min walk ## About this property ### Four Points By Sheraton Bintan, Lagoi Bay Upscale family-friendly hotel near Lagoi Bay Beach Located close to Plaza Lagoi and Ria Bintan Golf Club, Four Points By Sheraton Bintan, Lagoi Bay provides a free breakfast buffet, a terrace, and a coffee shop/cafe. Indulge in a facial, a body scrub, and reflexology at the onsite spa. Free in-room WiFi, with speed of 250+ Mbps (good for 3–5 people or up to 10 devices), is available to all guests, along with a garden and an outdoor entertainment area. Other perks at this hotel include: - 3 outdoor pools and a children's pool, along with sun loungers and pool umbrellas - Free self parking - A free ferry terminal shuttle, meeting rooms, and a 24-hour front desk - Local meal delivery service, luggage storage, and smoke-free premises Room features All 308 rooms include comforts such as 24-hour room service and premium bedding, in addition to perks like laptop-friendly workspaces and air conditioning. Extra amenities include: - Recycling and LED light bulbs - Bathrooms with free toiletries and hair dryers - 52-inch LED TVs with premium channels - Balconies, free tea bags/instant coffee, and electric kettles ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/107000000/106130000/106120100/106120023/a99a7f07.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Indigo Bintan Lagoi Beach by IHG Bintan - Pool - Breakfast included - Kids pool - Parking included 9.8 Exceptional 49 reviews CA $321 CA $388 total includes taxes & fees Nov 12 - Nov 13 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-12&endDate=2025-11-13&selected=106120023&PinnedHotelID=106120023&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/2000000/1160000/1151900/1151840/2d2151f4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Angsana Bintan Bintan - On private beach - Pool - Spa - Parking included 8.4 Very good 669 reviews CA $121 CA $146 total includes taxes & fees Nov 16 - Nov 17 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-16&endDate=2025-11-17&selected=1151840&PinnedHotelID=1151840&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/19000000/18790000/18781800/18781774/7670f365.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Cassia Bintan, part of Banyan Group Bintan - Pool - Kitchen - Parking included - Free WiFi 8.8 Excellent 234 reviews CA $119 CA $144 total includes taxes & fees Nov 12 - Nov 13 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-12&endDate=2025-11-13&selected=18781774&PinnedHotelID=18781774&HadPinnedHotel=true®ionId=-1&adults=2) ![2 outdoor pools, open 7:00 AM to 8:00 AM, pool umbrellas](https://images.trvl-media.com/lodging/107000000/106130000/106120100/106120024/7a628cb9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Holiday Inn Resort Bintan Lagoi Beach by IHG Bintan - Pool - Breakfast included - Spa - Parking included 9.0 Wonderful 18 reviews CA $214 CA $259 total includes taxes & fees Nov 12 - Nov 13 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-12&endDate=2025-11-13&selected=106120024&PinnedHotelID=106120024&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 7:00 AM to 7:00 PM, cabanas (surcharge), sun loungers](https://images.trvl-media.com/lodging/18000000/17370000/17363800/17363755/e1b0675c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Natra Bintan, a Tribute Portfolio Resort Bintan - Pool - Breakfast included - Spa - Waterslide 8.8 Excellent 424 reviews CA $167 CA $202 total includes taxes & fees Nov 5 - Nov 6 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-05&endDate=2025-11-06&selected=17363755&PinnedHotelID=17363755&HadPinnedHotel=true®ionId=-1&adults=2) ![5 restaurants, breakfast, lunch, dinner served; 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guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are available for IDR 605000.0 per night Cribs (infant beds) are not available ### Property payment types ## Important information ### Optional extras - Rollaway bed fee: IDR 605000.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Safety features at this property include a smoke detector This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) ### We should mention Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation No pets and no service animals are allowed at this property ### Property is also known as Four Points By Sheraton Bintan Lagoi Bay Four Points By Sheraton Bintan, Lagoi Bay Hotel Four Points By Sheraton Bintan, Lagoi Bay Bintan Four Points By Sheraton Bintan, Lagoi Bay Hotel Bintan ## Frequently asked questions ### Does Four Points By Sheraton Bintan, Lagoi Bay have a pool? > Yes, this property has 3 outdoor pools and a children's pool. ### How much does it cost to stay at Four Points By Sheraton Bintan, Lagoi Bay? > As of Nov 4, 2025, prices found for a 1-night stay for 2 adults at Four Points By Sheraton Bintan, Lagoi Bay on Nov 10, 2025 start from CA $155.4, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Bintan-Hotels-Four-Points-By-Sheraton-Bintan.h100975890.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Four Points By Sheraton Bintan, Lagoi Bay pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Four Points By Sheraton Bintan, Lagoi Bay? > Self parking is free at this property. ### What time is check-in at Four Points By Sheraton Bintan, Lagoi Bay? > Check-in begins at 3:00 PM. ### What time is check-out at Four Points By Sheraton Bintan, Lagoi Bay? > Check-out is at noon. ### Where is Four Points By Sheraton Bintan, Lagoi Bay located? > Located in Bintan, this beachfront hotel is in the city center and within a 5-minute walk of Plaza Lagoi and Lagoi Bay Beach. Bandar Bentan Telani Ferry Terminal and Ria Bintan Golf Club are also within 9 mi (15 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Four Points By Sheraton Bintan, Lagoi Bay Reviews 9.0 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.2 Cleanliness ### 8.6 Amenities ### 9.2 Staff & service ### 8.8 Eco-friendliness ### 9.0 Property conditions & facilities 10 - Excellent 76 8 - Good 31 6 - Okay 8 4 - Poor 2 2 - Terrible 3 ### 10/10 Excellent #### Maja Nov 3, 2025 Liked: Cleanliness, amenities, property conditions & facilities really enjoyed our stay. staff are so friendly and accommodating, definitely will come back again. best hotel in bintan ![](https://a.travel-assets.com/ugc/hotel-reviews/48ea52bc-62c7-4e57-9f2a-baf5d582bada-1762144485354.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/2b375127-83cd-4be6-9be6-f0f1e2bb3ac8-1762144485073.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/422be6ab-2586-477d-b3cf-9cb83cb96e9c-1762144485377.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/929ac8d3-2cc0-424a-84c4-f674086038f9-1762144485218.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Maja Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Lynn Jun 30, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great new property in Bintan with a beautiful pool and right by the sea! ![](https://a.travel-assets.com/ugc/hotel-reviews/b423347b-3c9d-4d73-9492-7138066102a7-1751282731504.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/9df50747-6a2b-476b-b591-0a900381b392-1751282730232.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Lynn Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Erling Hauch Apr 18, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We enjoyed a Villa and it was fantastic and quiet. Staff are so friendly and service minded. ##### Erling Hauch Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### TOSHIHIRO Mar 22, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities nice property but nothing open around this property except for mini marts. ##### TOSHIHIRO Stayed 2 nights in Mar 2025 ### 10/10 Excellent #### HAO HSUAN Nov 17, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Facilities are new and staff are really friendly. Nice cozy room ##### HAO HSUAN Stayed 2 nights in Nov 2024 ### 10/10 Excellent #### Verified traveller Sep 30, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great staff, cozy hotel Very quiet and nice place to stay, free transfer from/to the terminal is provided. The hotel is very new and away from the crowded area. Every staff serves with smile. The food is good too. ![](https://a.travel-assets.com/ugc/hotel-reviews/ED060B6DC3B9E43B15D48AE985274A886019645F1727594514455.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/4E2AE4F01D64BDC063ABB4DF17E3006DC54CC8281727608737939.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/8953D0E14C530B9F020998C81823BA849A873EBD1727608748394.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/08262CF0B2F88627E32FEB582B2363F214C7A32E1727608746905.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Verified traveller Stayed 1 night in Sep 2024 ### 10/10 Excellent #### Armin Dec 27, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nice, spacious complex with a large pool area; extensive breakfast buffet, extremely friendly, courteous and helpful staff in all areas, restaurants with an appealing selection of dishes. Spa area with expert treatment. All in all, our eight-day stay was a complete success and we can recommend the resort without reservation. ##### Armin Stayed 8 nights in Dec 2024 ### 8/10 Good #### Jean Nov 2, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Excellent customer service, clean property. However the hotel does not provide transport to the nearest town. ##### Jean Stayed 2 nights in Oct 2024 ### 10/10 Excellent #### Alex Jan 22, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It is a nice brand new hotel with very comfortable rooms surrounded by garden like landscape where you can walk or bike on a paved trail around a lake and the other green parks in this large resort. It would be nice to see some water sports on this calm and clear water lake. Breakfast is great! Lunch and dinner cuisines however should need some improvements. Good job Four Points! ##### Alex Stayed 2 nights in Jan 2025 ### 8/10 Good #### Yi Ling Elaine Apr 20, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The view was great. Mostly wooden floor so it isn't as dusty as those rooms that are fully carpeted. Furnishing and fixtures are relatively new. Toilet had some flies but it's expected due to the climate here. Our shower floor drain was clogged but the technicians cleared it and it was ok. Bring a good umbrella if you are walking to the shops/food establishment outside the resort as the sun can be extremely harsh. ##### Yi Ling Elaine Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### Kermaine Aug 29, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I stayed here for 5D4N and the staff service was impeccable and top notch ! Everywhere you go within the premise, the service staffers were all smiley and greeting you. Not a single scowl or unhappiness and they all seem so happy doing their work! For example… After they made our bed, they would give us something very personal and thoughtful like a message on the bed, complete with pretty origami using towels. See photos. In addition, during breakfasts, the server would come round with something special frlm the kitchen and asking you for constructive feedback, or just generally chatting with you on your home country. On the third day, we were served wonderful fruit tarts and I truly enjoyed it! Hence on the fourth day, I asked if I could have the fruit tart from the day before. The server told me he would check with the kitchen and 10min later, he came with 3 fruit tarts! Freshly baked to cater to my whims! How is this not good service? I love this hotel stay and would recommend to anyone ! ![](https://a.travel-assets.com/ugc/hotel-reviews/261ddcd3-8ef6-4958-b5a8-4568b9dccd96-1756445801710.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/cd756da2-5086-42c8-bf2e-3a8f65f4c26f-1756445801925.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/639257a9-64e0-4207-9c6a-8ce79e4eadb3-1756445801691.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/0e522686-6e0d-45ee-a618-2d6c589a4b5e-1756445801063.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Kermaine Stayed 4 nights in Aug 2025 ### 4/10 Poor #### Verified traveller Apr 20, 2025 Liked: Property conditions & facilities Disliked: Cleanliness, room comfort #### Need improvements I chose this hotel because it's relatively new. It was indeed new but the room condition is not recommendable due to strong moldy smell and dusts on the floor and shelves. I saw spider net at the corner of the room floor. Staff were friendly and nice but overall service is slow and less organized. Breakfast restaurant was not yet cleaned by the open time and staff were still cleaning the floor at 7am or later. Hope the operation and cleaning stansart will improve. ##### Verified traveller Stayed 4 nights in Apr 2025 ### 10/10 Excellent #### Trabbi Feb 17, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We recently had the pleasure of staying at Four Points by Sheraton Bintan, Lagoi Bay and it was an unforgettable experience. From the moment we arrived, the staff was attentive, friendly, and eager to ensure our stay was perfect. The room was spacious, very clean, and elegantly furnished, offering a stunning view of the beach. The hotel’s amenities, including the spa and restaurants, exceeded our expectations. El Lagoi Beach Club has an exceptional location at the beach and offers excellent food and drinks, more focussed on Western cuisine. Ararinda Lounge offers great bakery items for a snack in between. Rempah Kitchen offers a Breakfast that was a daily highlight, with an array of delicious options to suit everyone’s taste. For lunch and dinner we enjoyed the diverse buffet experience featuring Indonesian cuisine in rotating, regional food stalls. This is a MUST try! The quality of service was outstanding at every place at this hotel. This goes for each and every one of the staff. We would like to give special recognition to Nova, who went above and beyond to ensure everything was perfect while enjoying our meals at Rempah Kitchen. Her warm and welcoming demeanor, combined with her impeccable attention to detail, made the meals even more enjoyable. The attention to detail and commitment to guest satisfaction truly set this hotel apart. The entire hotel staff We highly recommend this hotel to anyone looking for an exceptional stay. We can't wait to return! ##### Trabbi Stayed 5 nights in Feb 2025 ### 8/10 Good #### Amanda Oct 27, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff were polite and attentive. Rooms and facilities were clean . Beautiful scenery . Only food choices were limited ; will be better with more international choices ( Singaporean & Malaysian food). ![](https://a.travel-assets.com/ugc/hotel-reviews/d8aaeede-c163-43b6-854c-b763fa2f6628-1761568948362.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/a1ea5331-6fc8-4470-aaf7-77edb97f450c-1761568948141.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/f6f53d64-729f-4d4e-a035-34c1a21fdc64-1761568948353.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/d3a4c076-a50b-4a54-b543-2bce3c3b35d2-1761568947822.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Amanda Stayed 3 nights in Oct 2025 ### 8/10 Good #### Verena Oct 20, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Sehr freundliches Personal, toller Pool und Strand ##### Verena Stayed 4 nights in Oct 2025 ### 10/10 Excellent #### Nicole Oct 16, 2025 Beautiful hotel on a lovely beach! ##### Nicole Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### Lisa Oct 9, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This resort is an absolute gem! The staff are wonderful. This is the first hotel resort I have stayed in where the executive chef comes to your table to personally welcome you and to ask how everything is and if there's anything he can do for you. Johan was amazing and even brought us a cake to say thank you! Staff Members Putri and Jeni in the restaurant, and then Collin in the pool restaurant were marvellous. All the staff are a real credit to the resort! So hospitable. The resort is very clean, modern, great decor, and lush around to pool. We had an amazing stay and no one in our group of 5 wanted to leave! It's also very nice how the resort arrange your complimentary transport to and from the ferry. Even the staff at the reception and tour desks (I'm really sorry I didn't make a note of their names) were very friendly and helpful! ##### Lisa Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### Ee Wah Oct 5, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great hotel! ##### Ee Wah Stayed 2 nights in Oct 2025 ### 8/10 Good #### Nobuhisa Sep 14, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 部屋はオーシャンビューかプールビューを選ばないとせっかくのリゾートに行ってる感じがしないと思う。 ホテルの周りに大型スーパーは無いからビールとかは割高になる。 ![](https://a.travel-assets.com/ugc/hotel-reviews/ab83c5de-29e8-44f9-8039-a23e442abb73-1757839784295.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/01aecbb8-1840-4c82-9909-bcb55c139454-1757839817005.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/bc15ce39-61e3-4f2a-a325-27b4de62feed-1757839817620.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/8d01c000-6a5c-424e-a8d0-895e8eaec2e4-1757839817840.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Nobuhisa Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Marcus Aug 25, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff were great, such a good place for families to visit ##### Marcus Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### sevina Aug 24, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities All the staff members at Four Points were extremely welcoming and friendly to every guest. We were celebrating our anniversary and the hotel and housekeeping team prepared a thoughtful mini surprise for us. We would like to extend our thanks to Dimas, Fauzi, Renora, Aprillia, Dwi, Moel and Feby for going over and beyond to ensure that our stay was smooth and enjoyable. The hotel is convenient, as it’s a walkable distance from Plaza Lagoi, and a short 10-15 drive away to most of the attractions. The beach is clean and pretty, and the beach club serves really delicious food and drinks. 10/10 would visit again for the wonderful ambience and service! ##### sevina Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Richard Aug 15, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Arrived and only option was bbq for dinner. Very limited vegetarian options for lunch/dinner. Hotel is very peaceful and all staff extremely helpful. Everyone spoke english and excursions easily arranged. There is no currency exchange available at hotel and closest option is the ferry port by taxi. Over all a very peaceful relaxing week. Would definitely book again. ##### Richard Stayed 6 nights in Aug 2025 ### 8/10 Good #### Kwok Kei Aug 11, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Food service is very slow in general even though staff have tried their best. Members points can’t be recorded at the spa or restaurant when paying the bill but need to fill a form for back office to process. Great facilities and friendly staff. ##### Kwok Kei Stayed 1 night in Aug 2025 ### 6/10 Okay #### Yee Chung Aug 6, 2025 Have no complaints about the room and stay. Hotel needs to improve on the service - food being served is sooooo slow. Opted in for the Eac ##### Yee Chung Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Sue Phay Jul 31, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staffs were really friendly and helpful. Breakfast variety was fantastic. Other food options were decent. Room was comfortable. ##### Sue Phay Stayed 2 nights in Jul 2025 ## Expedia's Latest Trends ### Hotels > [All Inclusive Resorts and Hotels in Riviera Maya](https://www.expedia.ca/Riviera-Maya-Hotels-All-Inclusive-Hotel.0-0-d602901-tAllInclusiveHotel.Travel-Guide-Filter-Hotels) > > [Arlo SoHo](https://www.expedia.ca/New-York-Hotels-Arlo-SoHo.h10624734.Hotel-Information) > > [All Inclusive Resorts and Hotels in Costa Rica](https://www.expedia.ca/Destinations-In-Costa-Rica-All-Inclusive-Hotel.0-0-d42-tAllInclusiveHotel.Hotel-Filter-Destinations) > > [Cottages Madeira Beach](https://www.expedia.ca/Madeira-Beach-Cottages.d8433-aaCottages.Travel-Guide-Accommodation) > > [Hotel ILUNION Bel Art](https://www.expedia.ca/Barcelona-Hotels-Hotel-ILUNION-Bel-Art.h788042.Hotel-Information) > > [All Inclusive Resorts and Hotels in Brazil](https://www.expedia.ca/Destinations-In-Brazil-All-Inclusive-Hotel.0-0-d23-tAllInclusiveHotel.Hotel-Filter-Destinations) > > [Econo Lodge Taber](https://www.expedia.ca/Lethbridge-Hotels-Econo-Lodge-Taber.h7993999.Hotel-Information) > > [Dreams Sands Cancun Resort & Spa - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Dreams-Sands-Cancun-Resort-Spa.h8393330.Hotel-Information) > > [Hotels in Ottawa](https://www.expedia.ca/Ottawa-Hotels.d178296.Travel-Guide-Hotels) ### Flights > [Flights from Calgary (YYC) to Edinburgh (EDI)](https://www.expedia.ca/lp/flights/yyc/edi/calgary-to-edinburgh) > > [Flights from London (LHR) to Corfu (CFU)](https://www.expedia.ca/lp/flights/lhr/cfu/london-to-corfu) > > [Flights from New York (LGA) to Vancouver (YVR)](https://www.expedia.ca/lp/flights/lga/yvr/new-york-to-vancouver) > > [Flights from Thunder Bay (YQT) to Saskatoon (YXE)](https://www.expedia.ca/lp/flights/yqt/yxe/thunder-bay-to-saskatoon) > > [Flights from Toronto (YYZ) to Orovnik (OHD)](https://www.expedia.ca/lp/flights/yyz/ohd/toronto-to-ohrid) > > [Flights from Budapest (BUD) to Kastela (SPU)](https://www.expedia.ca/lp/flights/bud/spu/budapest-to-split) > > [Flights from Abuja (ABV) to Ottawa (YOW)](https://www.expedia.ca/lp/flights/abv/yow/abuja-to-ottawa) > > [Flights from London (YXU) to Orlando (MCO)](https://www.expedia.ca/lp/flights/yxu/mco/london-to-orlando) ### Cars > [Car rentals in Calgary](https://www.expedia.ca/Car-Rentals-In-Calgary.d178245.Car-Rental-Guide) > > [Car rentals in Edinburgh](https://www.expedia.ca/Car-Rentals-In-Edinburgh.d6069845.Car-Rental-Guide) ### Packages > [Delfines Beach](https://www.expedia.ca/Delfines-Beach-Zona-Hotelera.d6075628.Vacation-Attraction) > > [Casa Batllo](https://www.expedia.ca/Casa-Batllo-Eixample.d6066955.Vacation-Attraction) > > [Mexico](https://www.expedia.ca/lp/theme-vacations/all-inclusive-vacations/117/Mexico) > > [Toronto Vacations](https://www.expedia.ca/Toronto.d178314.Destination-Travel-Guides) > > [Cuba](https://www.expedia.ca/lp/theme-vacations/all-inclusive-vacations/44/Cuba) ### General > [Visit San Rafael del Yuma](https://www.expedia.ca/San-Rafael-Del-Yuma.dx553248635973469043) > > [Visit Watford](https://www.expedia.ca/Watford.dx5464) > > [Visit Utah](https://www.expedia.ca/Utah.dx246) > > [Visit Honolulu](https://www.expedia.ca/Honolulu.dx1488) > > [Visit Tasu](https://www.expedia.ca/Tasu.dx6350779) > > [Visit Port Hardy](https://www.expedia.ca/Port-Hardy.dx4151)