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Reviews of Q Hotel

4 out of 5
Q Hotel
Hamra, Wardieh, Roma Street, Beirut

Reviews

8.4

Very good

Rating 10 - Excellent. 59 out of 134 reviews" "
Rating 8 - Good. 56 out of 134 reviews" "
Rating 6 - Okay. 7 out of 134 reviews" "
Rating 4 - Poor. 8 out of 134 reviews" "
Rating 2 - Terrible. 4 out of 134 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Hassan

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities
hotel is fine, staff is very helpful. the rooms are not clean, I've found hair in bathroom. bed sheets looks deteriorated. AC didn't work.
Stayed 1 night in Jan 2024

10/10 Excellent

Wael

Liked: Cleanliness, staff & service, property conditions & facilities
Alles in Ordnung, Danke
Stayed 3 nights in Dec 2023

10/10 Excellent

Sam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff and Hotel with a vintage look.
Stayed 1 night in Sep 2023
Response from abeer on Oct 16, 2023
Dear Mr. Sam, Thank you so much for your review of our hotel. I'm pleased to hear you enjoyed your stay, cleanliness and staff were up to your expectation. Looking forward to welcome you again in your second home away from home in the future. Sincerely, Abeer Al Sayegh,front office

4/10 Poor

sahar

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

6/10 Okay

Wassim

Travelled with family and small children
The floor was so Dirty ,
Stayed 7 nights in Jun 2023

10/10 Excellent

hosam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
One of the best boutique hotels I've ever stayed in. Staff greeted my wife and I with a welcoming smile, so is the decor of the lobby, breakfast is great and the room is very clean. Whenever I come back to Lebanon I am going to stay here. One small note: The bathroom ( Toilet ) could use an update, but I still give the hotel a five stars.
Stayed 4 nights in Jun 2023

10/10 Excellent

Marcia

Liked: Cleanliness, staff & service, property conditions & facilities
Thank you everyone at Q hotel went out of there way to please me on everything...
Stayed 5 nights in May 2023
Response from sara on May 23, 2023
thank you for you lovely comment

10/10 Excellent

Ayman

Stayed 1 night in Dec 2022

10/10 Excellent

Nour

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Q is the hotel
It was very comfortable
Stayed 4 nights in Jan 2022

2/10 Terrible

Verified traveller

Stayed 1 night in Mar 2020

10/10 Excellent

Linda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay
We have had an excellent stay at Q-Hotel. The staff went above and beyond, very friendly and helpful. Good location in a central part and a very nice neighbourhood. And the room! It must be the most beautiful hotel room I have ever stayed in! Definitely recommended.
Stayed 1 night in Mar 2020
Response from Q-hotel's Team on Mar 8, 2020
Thank you for your kind words and valuable review. We are delighted that you had an excellent stay at our hotel. Regards,

6/10 Okay

RICHARD

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2020
Response from Ehab Swaid on Feb 2, 2020
Thank you for your honest feedback and we hope to have again as our horned guest. Kind Regards,

10/10 Excellent

Omar, Lebanon

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time staying at this hotel. Pleasant experience. Friendly staff. Cozy environment. Nice location.
Stayed 2 nights in Aug 2019
Response from Rana Omeich on Aug 30, 2019
Dear Valuable Guest, Thank you for visiting us at Q Hotel, Beirut-Lebanon. We hope we achieved our goal by making your stay a memorable one and by providing you our best quality and services. It is our pleasure to note you suggestions and comments for a better change. Thank you for choosing the Q Hotel and we look forward to serving you again in the near future. “Luxuriously Yours” SALTANA S.A.R.L

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant, clean and well located.
Comfortable room and reasonable breakfast. Located very conveniently in the centre of Beirut. Car parking (valet) worked well - in reality it’s just parked outside the hotel on the road! Would recommend.
Stayed 3 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2019

10/10 Excellent

Karim, San Diego, CA

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Service and staff is top grade, the breakfast very good, vast, many european, middle east and american options, just a few meter to Hamra Street, many shops and restaurants near by, I have only 2 complaints, our first room the carpet was very dirty, we complaint and got a change of room with no carpets, the 2 complaint is that the internet is very deficient, slow and keeps loggin you out. Nevertheless, very recommended.
Stayed 6 nights in Apr 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Q-Hotel Hamra, Wardieh, Roma Street, Beirut, Lebanon is a diamond in the rough. As soon as you walk to the door you are treated like this is your home. The staff during our stay were very friendly and helpful. The breakfast everyday had a wide selection of typical Arabic food, was not disappointed.
Stayed 3 nights in Mar 2019

8/10 Good

Ahmed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for money
Stayed 4 nights in Feb 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Staff & service, amenities
Carpets in the room were filthy! A little noisy on the street.
Stayed 1 night in Jan 2019
Response from ola sayegh on Feb 2, 2019
Thank you for wonderful reply. hope to welcome you again in near future

8/10 Good

Zoubade

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice comfortable stay. Wifi was good with not many drop outs. Buffet breakfast had a nice selection for a small hotel. I like staying here as it is within a short walking distance to Hamra Street and local restaurants and shops.
Stayed 2 nights in Jan 2019
Response from Ola Sayegh/Front Office Manager on Feb 2, 2019
Dear Mrs. Zoubade, Your nice review is very important and appreciated. Hope to have the opportunity to welcoming you again in near future. Regards,

8/10 Good

Alex, Pictonn, ca

Travelled with partner
Liked: Staff & service, property conditions & facilities
Excellent, friendly and efficient staff - most helpful!
Stayed 6 nights in Dec 2018
Response from Ola Sayegh-Front Office Manager on Feb 2, 2019
Thank you for kind reply. Looking forward to welcoming you again in near future

10/10 Excellent

Hani, Tripoli, Lebanon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I really enjoyed my stay at Q - Hotel. This was my second time within two years. The suite was well comfortable and nicely-decorated. The staff were really nice and friendly but the only minus (relatively) is the time for check-in and check-out took longer what I expected. I will most likely come back again.
Stayed 1 night in Oct 2018

6/10 Okay

Robert

Disliked: Staff & service
Location great but let down by the hotel
Overall the hotel is average with the location being its winning feature. We stayed in a junior suite which had a very hard mattress and there was no shower curtain over the bath meaning that every day the bathroom was flooded. We also had to ask the cleaner to provide us with basic amenities such as toilet paper. We were shocked to come back to our room on our final full day to see our room had not been touched by housekeeping, when we discussed this with reception they were very defensive and said that we should have left the sign on the door stating we want the room cleaning - on every other day the room was cleaned despite there being no sign on the door and we were also never told of this policy and there was no apology. Also, on 3 of the 7 days we stayed there the key did not work in the door meaning that we had to go back to reception to have the card reset and again there was no apology on any occasion. Breakfast was basic and we had to ask for coffee to be poured for us.
Stayed 7 nights in Sep 2018

10/10 Excellent

Julz, Bahrain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful boutique hotel with fantastic staff
This hotel has so much character!very ornately furnished, quiet rooms with black out curtains. The owner has put thought into the design which is rare these days! The staff were tremendously helpful and friendly throughout our stay. The very kind receptionist had a car pick up our lost luggage at the airport and the valet was always ready to help no matter what time of day or night. Food was tasty and the breakfast staff were quick to bring spontaneous coffee refills which is always appreciated. The only thing that was missing was a rooftop pool but we were too busy exploring beautiful lebanon for that anyway. 😊 I would definitely stay here again and recommend it highly. Staff and hotels this good are difficult to find!
Stayed 4 nights in Sep 2018
Response from Arwa on Sep 12, 2018
Thank you for staying with us. we appreciate your feedback

10/10 Excellent

DorukKa, Istanbul, Turkey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, easy to walk to important locations ( such as Hamra, Courniche, AUB, Souks.) Perfect breakfast. Tasty foods and variety. Authentique design of rooms. Friendly hotel staff.
Stayed 7 nights in Aug 2018

8/10 Good

Verified traveller

Stayed 2 nights in Aug 2018
Response from Ola Sayegh-Front Office Manager on Aug 9, 2018
Thank you for your visit and review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Hotel generally good. Location too noisy with lots of car traffic horns etc. Hotel conducting renovation, noisy and dusty for a week or more.
Stayed 3 nights in May 2018
Response from Ola Sayegh-Front Office Manager on May 27, 2018
Dear Valuable Guest, Thank you for taking the time to review your stay with us. We apologize for any intended inconvenience happened, noting that the small renovation on the lobby is conducting now on low business period " Ramadan Period" . Hope to see you again on near future. With Gratitude,

10/10 Excellent

Rola, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2018
Response from Ola Sayegh-Front Office Manager on May 24, 2018
THANK YOU FOR YOUR GREAT SCORE REVIEW

10/10 Excellent

Rawaa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Ola Sayegh-Front Office Manager on May 16, 2018
Thank you for your nice review and hope you really enjoy your stay with us. Waiting to welcoming you again on near future

10/10 Excellent

gus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
its amazing place for holiday
the hotel very good ,, room very clean ,high quality of service ,,and location very close to everything you need,, and all the staff very kind and very helpful
Response from Ola Sayegh-Front Office Manager on May 16, 2018
Thank you for taking the time to review your stay with us. Your motivated message is transferred to hotel staff, and thank you once again on behalf of hotel staff. Looking forward to welcoming you on near future.

10/10 Excellent

Georges, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Hotel in Beirut
The staff is just amaising. Very clean, very well located. I will be back for sure
Stayed 7 nights in Apr 2018
Response from Ola Sayegh-Front Office Manager on Apr 29, 2018
Thank you Mr.Georges for taking the time to review your stay at Q Hotel. Sure, we will be waiting you on near future. Looking forward to welcoming you again as our honored guest.

4/10 Poor

Aso Aras

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to Hamra street
Got an Excellent Price for the Hotel Room ... which included Breakfast... Good Location for someone who wants te see West Beirut..
Stayed 11 nights in Oct 2017

10/10 Excellent

Albert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Verry nice hotel 5 star fantastic service close to Evryting nice management fantastic breakfast you stay like Quenne and king verry nice place for your stay
Stayed 3 nights in Oct 2017

8/10 Good

Mohamed Yasser , Saudi Arabia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location,in the heart of Al Hamraa
I have moved to Queen Suite Hotel, which is in the same Group of Hotels. The Salty water is a great problem you should find a solution for it
Stayed 11 nights in Aug 2017

4/10 Poor

Olga

Disliked: Cleanliness, property conditions & facilities, room comfort
Unsatisfied with all services
Location is good, but u must use taxi to every destination in the city, because in Hamra u don't have anything interesting. They don't have any facilities in hotel. Service didn't remember 8 days that we are 3 persons in the room. Every day they forget something. In bathroom was flood every day and cockroach, desaester bathroom. Breakfast was poor without any taste meal, only quantity but nothing quality. Hotel is very bad for 4 stars hotel, this is for 2 stars. Slow wifi stoped very often
Stayed 6 nights in Sep 2017

10/10 Excellent

Firas, istanbul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
everything was great, the staff were very friendly and helpful totally recommend this hotel
Stayed 7 nights in Aug 2017

6/10 Okay

gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Solid hotel
Nice hotel, area good for local food and 10 min walk to coast
Stayed 2 nights in Jul 2017
Dear Mr. Gary, Thank you for sharing your review with us.. We are happy that you enjoyed your stay and was satisfied. We hope to see you on near future and welcoming you again as our honored guest. Thank you in advance, Ola Sayegh, Front Office Supervisor

8/10 Good

murad, amman, jordan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice central hotel
Nostalgic Victorian decoration. Spacious rooms with a nice balcony. In the heart of Hamra district. Friendly helpful staff. Has valet parking. Good value for the money.

8/10 Good

Firas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location is good, quick early check in and good internet,

10/10 Excellent

mohamad, miami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Boutique Hotel in a nice location
The hotel is a very nice boutique style with Louis style furniture and nice music. The location is excellent in the busy Hamra street, walking distance to nearby shops. The staff is very kind and helpful.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location is great!
Positive: QHotel Staff were so friendly & helpful and remained professional, at all times (reception/bellboys, kitchen-service, room service). Breakfast Buffet during my stay was wonderful. Not-so positive: On departure, I needed assistance to bring my luggage down but there were no bellboy available at 5am, though on previous visits this was not the case.

10/10 Excellent

omaraus, melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great hotel
enjoyable

10/10 Excellent

Saif, Baghdad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great location with a very nice staff.
Very nice hotel with a great location in the middle of everthing and very friendly and helpful staff especially Ms.Olla.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Katherine

Disliked: Staff & service, property conditions & facilities
Dirty
The hotel used to be very clean... now it's one of the worst hotels I have stayed in. It's sad to see such a good hotel become so poor. It takes a very long time to get towels and clean the bathroom. Won't stay at this hotel again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Salam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Hisham, EGYPT

Liked: Cleanliness, staff & service, room comfort
GREAT HOTEL, GREAT LOCATION, BUT .........
very nice hotel, great location, perfect, helpful, smiling staff. nice capacious room, great decoration and design. yet, we had a bad luck with the room. the first day the wifi was not working, fixed the next day, the room has a problem in electrical supply, i had to call the reception almost every time i go to the room to fix the electricity. the path tub was a Jacuzzi but not working and the floors was slippery and i injured my self. all was great but the hotel management should have a better look to maintenance.