Restaurant

Reviews of Homewood Beaumont, TX

3 out of 5
Homewood Beaumont, TX
3745 Ih 10 S, Beaumont, TX

Reviews

9.6

Exceptional

Rating 10 - Excellent. 38 out of 50 reviews" "
Rating 8 - Good. 11 out of 50 reviews" "
Rating 6 - Okay. 0 out of 50 reviews" "
Rating 4 - Poor. 1 out of 50 reviews" "
Rating 2 - Terrible. 0 out of 50 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Angela

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024

8/10 Good

ricardo

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
CONSTRUCTION
Stayed 1 night in Mar 2024

10/10 Excellent

Kerry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
There was road construction in front of the hotel, be careful and do not miss your turn in. We had to circle back around in the rain and at night. It was a little hard to find. Loved our stay.
Stayed 1 night in Feb 2024

10/10 Excellent

TARA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent. Hotel was very clean (lobby and room). Enjoyed the breakfast. Would absolutely recommend and stay here again.
Stayed 1 night in Jan 2024

10/10 Excellent

Shon, arlington

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There wasn’t enough parking so to the contractors or construction workers vehicles double parked everywhere thru out the premises and it was raining and couldn’t access a door to enter do to a low battery malfunction on the card reader right where we parked so had to walk around getting soaked in rain to enter thru main entrance
Stayed 2 nights in Dec 2023

10/10 Excellent

Christopher

Stayed 1 night in Dec 2023

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super nice 3rd time in a year
Stayed 4 nights in Dec 2023

10/10 Excellent

Eric O.

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property
Stayed 3 nights in Dec 2023

10/10 Excellent

Antonio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and our suite is roomy.
Stayed 1 night in Dec 2023

10/10 Excellent

Gabriel

Stayed 1 night in Nov 2023

10/10 Excellent

Prem

Stayed 1 night in Nov 2023

10/10 Excellent

Elizabeth

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, clean, comfortable, spacious rooms. Very quiet property despite the road construction out front. The hot breakfast was a disappointment. I’m not sure what they are using for “eggs,” but they were very unpleasant. It would be nice to have some cold water available, even in a pitcher.
Stayed 2 nights in Nov 2023

8/10 Good

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Road construction. A lot of noise banging around the hallway. Loud people in hallways. Some kind of alarm went off twice during the night.
Stayed 2 nights in Oct 2023

10/10 Excellent

Brett

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay overall
Stayed 1 night in Sep 2023

10/10 Excellent

Barbara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean. Comfortable, friendly stafffo
Stayed 1 night in Sep 2023

10/10 Excellent

Marla, Round Rock

Travelled with family
Liked: Amenities
Stayed 2 nights in Sep 2023

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Over the top
Jera at the front desk was an “over the top” receptionist as were all of the other Homewood staff.
Stayed 5 nights in Aug 2023

8/10 Good

Jordan

Liked: Cleanliness, property conditions & facilities
Toilet barely worked
Stayed 2 nights in Aug 2023
Response from Courtney on Aug 29, 2023
I'm sorry for the inconvenience you experienced during your stay with us. Thank you for letting us know about the issue so we can get it taken care of. Have a good day.

10/10 Excellent

Georgia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent!
We were very pleased with everything about this hotel. Our room was clean and comfortable and especially loved that the temperature gauge worked! Jera at the front desk was very kind and hospitable. Breakfast was good. We travel quite a bit and often stay at all-suite hotels and this was one of the best.
Stayed 1 night in Aug 2023
Response from Jera on Aug 17, 2023
Thank you for choosing to stay with us at Homewood Suites. We are so happy that you had a positive experience, and we look forward to seeing you again!

10/10 Excellent

Meghan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023
Response from Jera on Aug 1, 2023
Thank you very much for choosing to stay with us at Homewood suites. We are so very glad that you had a nice day! If you find yourself in the area again, please come back and see us!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was super-supportive! Recently renovated room was mostly great (tub needs a re-glaze badly, and toilet seat is tattered). Food was fairly good and hot (breakfast) with decent choices. Great value overall, clean, and worth it. Thank you for a nice stay.
Stayed 1 night in Jul 2023
Response from Jera on Jul 25, 2023
Thank you so much for choosing to stay with us at Homewood Suites. We will be addressing your concerns. We hope to see you again for future stays.

8/10 Good

Rodger

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Easy to find and the Manager's reception was great! Wine, beer AND food, not just snacks
Stayed 1 night in Jul 2023
Response from Jera on Jul 20, 2023
Thank you so much for choosing to stay with us at Homewood! I am so glad that you had a good experience here. We look forward to seeing you again next time you’re in the area!

10/10 Excellent

Heather

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No flushing but great service
Everything was awesome, especially Jera. The toilet in our room did not flush and she was very kind about moving us to another room.
Stayed 1 night in Jul 2023
Response from Jera on Jul 20, 2023
Thank you so much for choosing to stay with us at Homewood! We are so glad that you had a good experience! We look forward to seeing you again in the future!

10/10 Excellent

Molly

Liked: Cleanliness, staff & service, property conditions & facilities
This property was very clean, safe, and the staff was very polite. Only negative is there is a little bit of road noise outside due to being close to the interstate (but being close to the interstate is also a big positive). The beds might have been the most comfortable hotel bed I’ve ever stayed in.
Stayed 1 night in Jun 2023
Response from Courtney on Jul 7, 2023
Thank you so much for staying with us. I'm happy to see that you enjoyed your stay. If we welcome you back, ask us about a quieter room and we'd be more than happy to try and find something for you. Have a great day!

10/10 Excellent

Sarajane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful experience! Highly recommend this hotel
This is a very well designed, comfortable hotel with all the amenities a suite needs. Lovely kitchen area, separate bedroom and living area with sofa bed. Separate HVAC thermostats for each area. And a nice complimentary breakfast! Very nice staff at front desk
Stayed 1 night in Jun 2023
Response from Courtney on Jul 1, 2023
Thank you so much for staying with us. I’m glad to hear you enjoyed it. We hope to welcome you again in the future.

10/10 Excellent

S

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The two young ladies who worked at reception were very kind, accommodating, and courteous. However, one gentleman, who was there one evening and overnight (who was also working at the HGI two days prior - where we stayed) - was quite rude, did not even greet us when we entered or exited, and in general, was suited for reception/guest interaction. However, because the property was so clean, well-appointed, and conveniently located, I will definitely stay at the Honewood Suites whenever I'm in the area.
Response from Courtney on Jul 5, 2023
I'm so sorry that you had this experience during your stay. I will be speaking to the gentleman in question about this and we are glad to see that you'll be joining us in the future. Have a great day.

8/10 Good

Erin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Courtney on Jul 5, 2023
Thank you for staying with us. I'm glad to see you enjoyed your stay. Have a good day.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Courtney on Jul 5, 2023
Thank you for staying with us. Have a good day!

10/10 Excellent

Susan, Shreveport

Stayed 7 nights in Jun 2023
Response from Courtney on Jul 8, 2023
Thank you for staying with us. I'm happy to see you enjoyed your stay. Have a great day.

8/10 Good

Jay

Business traveller
Liked: Cleanliness, staff & service
I was a little disappointed to find this hotel had some remodeling underway and the pool was out of service. Other than that and breakfast being pretty bad the room was very nice and clean which is what really matters.
Stayed 2 nights in Jun 2023
Response from Courtney on Jul 8, 2023
Thank you for your comments, sorry about the delay in response. I'm happy to report that the pool is open now and most of the remodel is at a pausing point. I will address your concerns about breakfast with that department. Thanks for your feedback and have a great day.

10/10 Excellent

Daffodils

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent customer care, managers dinner and full breakfast! The room facilities were awesome!
Stayed 1 night in Jun 2023
Response from Courtney on Jul 8, 2023
I'm so glad that you enjoyed your stay with us. We hope to welcome you again in the future. Have a great day.

8/10 Good

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and clean. Love that completely renovating the place. We had a new room and it was nice. The only thing was a bummer was the new fridge made a noise and the pool was dirty and not open.
Stayed 2 nights in May 2023
Response from Courtney on Jul 8, 2023
Sorry about the late response. I'm glad that you enjoyed the new room, but I'm sorry the fridge was making noise. We're slowly getting all the kinks worked out, so we hope to welcome you again in the future so you can try a take 2. Have a great day.

10/10 Excellent

stacy

Liked: Staff & service, property conditions & facilities
Comfortable but under construction
Stayed 2 nights in May 2023
Response from Courtney on Jul 8, 2023
Sorry for the delay in response, but I'm glad to see that you enjoyed your stay. Have a good day.

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Room was awesome, even had a ceiling fan! Room was quiet even though it overlooked the interstate. Bed was very comfortable and sheets were soft. Would certainly here again!
Stayed 1 night in May 2023
Response from Courtney on Jul 8, 2023
Thanks so much for staying with us. I was also so excited when I saw the ceiling fans the first time. We hope to welcome you back in the future. Have a great day!

10/10 Excellent

Casey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
great stay for a concert at the ford center
Stayed 1 night in May 2023
Response from Courtney on Jul 8, 2023
I'm so glad you enjoyed your stay. Next time you're in town for a concert, we hope to welcome you back. Have a great day.

10/10 Excellent

Tymeka

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great
The stay was excellent. The room clean and up to date. Staff was nice and helpful.
Stayed 1 night in Apr 2023

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023
Response from Alanna Hall General Manager on Apr 20, 2023
Dear Sandra, It was a pleasure having you as our guest at Homewood Suites by Hilton Beaumont. We strive to deliver an exceptional experience to each of our guests in all areas of our hotel, and your feedback tells us we are meeting our goals. Thank you for taking the time to share your perfect rating. We look forward to hosting you again soon.Yours in Hospitality,Alanna Hall General Manager

10/10 Excellent

Ashley

Travelled with pets
Liked: Staff & service, amenities, property conditions & facilities
First time traveling with my pet and not feeling like we were placed in a dump of a 'pet friendly' room. The suites are absolutely beautifully made, the design was created to make use of the space allowed. The Staff were welcoming and very friendly, if ever traveling through Beaumont, TX again, this would for sure be my go-to stay!
Stayed 1 night in Apr 2023
Response from Alanna Hall General Manager on Apr 20, 2023
Dear Ashley, Thank you for staying with us at Homewood Suites by Hilton Beaumont, TX. We are happy you were pleased with our pet-friendly property, friendly staff, and our comfortable, spacious accommodations designed to make you feel right at home. We are committed to ensuring an excellent experience for each guest, and we thank you for recognizing our efforts. It is always a pleasure to hear that a guest is excited to return, and we look forward to providing you with another exceptional stay.Yours in Hospitality,Alanna Hall General Manager

10/10 Excellent

Katelyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Couldn’t of had a better stay
My whole stay was great. The lady at the front desk was nice and helpful, the room was super nice and even the cleaning staff was nice and helpful. Will definitely be back the next time I head to Beaumont. I’m excited to see it all once the renovations are complete.
Stayed 1 night in Mar 2023
Response from General Manager on Apr 3, 2023
Dear Katelyn, Thank you for your comments regarding your recent stay at the Homewood Suites by Hilton Beaumont, TX. Your review was a pleasure to read, and we were delighted to learn that the service provided by our associates surpassed your expectations. We are thrilled to share your compliments with our entire team to recognize them for their devoted, attentive hospitality. Thank you again, and we are excited to welcome you back very soon. Yours in Hospitality,Alanna Hall, General Manager

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, room comfort
schöne Suite für einen Zwischenstopp
- Kingsuite wurde erst kürzlich renoviert - sehr freundlicher Service - viele Möglichkeiten zum Essen in der Nähe
Stayed 1 night in Sep 2023