Suite, 1 Bedroom, Bay View

Reviews of Holiday Inn San Diego-Bayside, an IHG Hotel

3 out of 5
Holiday Inn San Diego-Bayside, an IHG Hotel
4875 N Harbor Dr, San Diego, CA

Reviews

8.0

Very good

Rating 10 - Excellent. 498 out of 1005 reviews" "
Rating 8 - Good. 208 out of 1005 reviews" "
Rating 6 - Okay. 146 out of 1005 reviews" "
Rating 4 - Poor. 99 out of 1005 reviews" "
Rating 2 - Terrible. 54 out of 1005 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Chandra, Houston

Liked: Cleanliness
Great location….this hotel was so accommodating to my children and my family. This is truly a home a way from home
Stayed 2 nights in Apr 2024
Response from Director of Rooms on May 10, 2024
Dear Chandra, Thank you for sharing your wonderful comments about Holiday Inn San Diego - Bayside. We are so pleased to read how much you and your family enjoyed your stay with us. Everything we do is aimed at making our guests feel right at home, and we are happy this was your experience. It was such a pleasure hosting your visit, and we hope to have the honor of doing so again soon.Warm regards,Rhinna B Meyer Director of Rooms

6/10 Okay

Arlene

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
we got if for an amazing price last minute; the building we were in was close to the street so we can hear alot of cars during the evening; next time we will request an upper floor; overall its a nice place. secure parking lot.
Stayed 1 night in Apr 2024
Response from Director of Rooms on May 5, 2024
Dear Arlene, Thank you for taking the time to share your review. We are glad to know you enjoyed your overall stay with us and that you were pleased with our convenient parking space. However, we are sorry for the noise disturbance you underwent and the frustration this has caused you. In the future, please know our front desk is available to make your stay as comfortable as possible. We are grateful for your feedback, and we hope you will give us another chance to make a better impression. Warm regards,Rhinna B Meyer Director of Rooms

10/10 Excellent

Alan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Golf course
Stayed 1 night in Apr 2024
Response from Director of Rooms on May 2, 2024
Dear Alan, We are so pleased to read how happy you were with our excellent golf course! Providing an exceptional experience to every guest is what we strive for every day. Thank you for reviewing your time at Holiday Inn San Diego - Bayside, and we hope to welcome you back soon for another enjoyable visit.Warm regards,Rhinna B Meyer Director of Rooms

6/10 Okay

Gerardo, Rochester Hills

Travelled with partner
Liked: Staff & service, amenities
I liked the convenience and transport to airport. The building layout is not easy to navigate and not having elevator to 2nd floor is inconvenient. Also, the room I had smelled funny. Not to the standard I expect from a Holiday Inn.
Stayed 1 night in Apr 2024
Response from Director of Rooms on May 3, 2024
Dear Gerardo, Thank you for evaluating your stay at our hotel. While we are glad to know you liked our ideal location, we sincerely apologize for the oversight made in servicing your room and the inconvenience this has caused. Our main aim is to provide attention to detail; therefore, we regret not meeting your expectations. Your comments are valuable as they will help us improve going forward. We are also sorry that the lack of elevator service on our second floor was an inconvenience. Whenever possible, we are happy to provide you with a first-floor room when making your reservation. Thank you again for your feedback, and we hope you will give us another chance to make a better impression. Warm regards,Rhinna B Meyer Director of Rooms

2/10 Terrible

Lynnette

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very very stinky when I came in. It smelt like someone just used the bathroom. I was almost choked by the air. I called the front desk and she said she would send a cleaner to spray the room. I was amused by the idea that spray would be able to get rid of the smell. Because either the toilet was broken or the sewage just didn’t work at all. She finally agreed to change the room. So I went to the front desk to get the key(it was a 5mins walk). They downgraded me to a room with no balcony and claimed the room was renovated, which it wasn’t. I’m not happy that the front desk kept lying all the time and I would like the upgrade fee back. My advice is not to stay here no matter what.
Stayed 1 night in Apr 2024
Response from Director of Rooms on May 3, 2024
Dear Lynnette, Thank you for taking the time to share your review. Please accept our apologies for the difficulties you experienced with our accommodations and service. Our hotels are known for their attention to detail and thoughtful hospitality; therefore, we sincerely apologize that this was not your experience. We will share your comments with appropriate individuals as we strive to enhance our guest experience at all levels. We are grateful for your patience and hope you will give us another chance to provide you with the seamless stay you deserve. Warm regards,Rhinna B Meyer Director of Rooms

8/10 Good

Nerissa

Stayed 2 nights in Apr 2024
Response from Director of Rooms on May 1, 2024
Dear Nerissa, Thank you for the generous rating of Holiday Inn San Diego - Bayside. We are delighted you enjoyed your stay and that we met your expectations. It was a pleasure to host you, and we hope to see you again on your next visit to the area.Warm regards,Rhinna B Meyer Director of Rooms

10/10 Excellent

Gilberto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Apr 2024
Response from Director of Rooms on May 10, 2024
Dear Gilberto, On behalf of our entire team, thank you for taking the time to post such wonderful feedback about Holiday Inn San Diego - Bayside! We are delighted that you thoroughly enjoyed your stay, and we hope to have the privilege of hosting you again soon.Warm regards,Rhinna B Meyer Director of Rooms

10/10 Excellent

Cheryl

Stayed 1 night in Apr 2024
Response from Director of Rooms on Apr 30, 2024
Dear Cheryl, We are happy you chose Holiday Inn San Diego - Bayside for your recent visit. It was our pleasure having you as our guest, and we look forward to you revisiting us the next time your travel brings you to our area. Warm regards, Rhinna B Meyer Director of Rooms

2/10 Terrible

Claudia

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Director of Rooms on Apr 29, 2024
Dear Claudia, Thank you for taking the time to rate our hotel. We are truly sorry your visit was not the positive experience you deserve. We always want our guests to leave satisfied, and if given the opportunity, we would have taken measures to address every concern while you were staying with us. We hope you will consider giving us another chance to provide you with the hospitality and accommodations you deserve every time you choose us.Warm regards,Rhinna B Meyer Director of Rooms

8/10 Good

Janice-Angelie H

Travelled with family
Disliked: Property conditions & facilities
I love staying here
Stayed 3 nights in Apr 2024
Response from Director of Rooms on Apr 30, 2024
Dear Guest, We are pleased your stay was enjoyable and want to thank you for your nice rating. All of us at Holiday Inn San Diego - Bayside look forward to your next visit. Warm regards, Rhinna B Meyer Director of Rooms

8/10 Good

Marilyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was selected for price, proximity to airport and shuttle. Had to walk a ways to my room.
Stayed 2 nights in Apr 2024
Response from Rhinna B Meyer | Director of Rooms on Apr 23, 2024
Dear Marilyn, Thank you for sharing your recent experience at Holiday Inn San Diego - Bayside. We are glad you found us to be of great value, and we thank you for pointing out our great location close to the airport. It is wonderful to know you were also able to take advantage of our shuttle service to the airport. We appreciate your business and hope you will stay with us again on your next visit to the city.Warm regards,Rhinna B Meyer Director of Rooms

8/10 Good

Allison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean, close to food 👍
Stayed 2 nights in Apr 2024
Response from Director of Rooms on Apr 21, 2024
Dear Allison, Thank you for being our guest experience and sharing your experience. We are delighted to know you were pleased with our ideal location and well-maintained property. It was a pleasure to host you, and we look forward to your return visit. Warm regards,Rhinna B Meyer Director of Rooms

10/10 Excellent

Carlos Alfonso Naranjo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Director of Rooms on Apr 18, 2024
Dear Mr. Naranjo, Thank you for choosing Holiday Inn San Diego - Bayside and for the excellent rating. We are thrilled to know we exceeded your expectations and that you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon.Warm regards,Rhinna B Meyer Director of Rooms

6/10 Okay

Elissa, Morristown

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The window frame in our room was leaking significant amounts of water when it was raining. So much so that the dripping woke me up during the night. Our carpet was soaked about 3 feet into the room. They did offer to move us to another room but it would’ve required us moving to the complete other side of the property which isn’t close at all, and another friend staying there also had the same issue in their room. So I figured we ran into the concern of it happening again anyways.
Stayed 3 nights in Mar 2024
Response from Rhinna B Meyer | Director of Rooms on Apr 12, 2024
Dear Elissa, It was a pleasure to welcome you to our hotel. We would like to extend our apologies for the concerns you faced in your room and the inconvenience this caused you. We certainly understand how frustrating it can be when maintenance issues arise. Hopefully, we will have the opportunity to make it up to you on a future visit. Thank you again; we wish you all the best with your travels.Warm regards,Rhinna B Meyer Director of Rooms

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the variety of the hotel, restaurant and bar options and the ease of parking my 19’ van and proximity to airport with free shuttle.
Stayed 1 night in Apr 2024
Response from Director of Rooms on Apr 8, 2024
Dear Teresa, Thank you for choosing Holiday Inn San Diego - Bayside. We are glad to read that you loved our property and had a great stay. We are also glad that you enjoyed our amenities as well as our location. Thank you again; we look forward to your return.Warm regards,Rhinna B Meyer Director of Rooms

10/10 Excellent

bradley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 2 nights in Mar 2024
Response from Rhinna B Meyer | Director of Rooms on Apr 5, 2024
Dear Bradley, Thank you for choosing Holiday Inn San Diego - Bayside. Our highest priority is making sure you have an exceptional stay in all areas of our hotel, and we are glad we could make that happen for you. Thank you once more for taking time out of your day to recognize our efforts. We look forward to welcoming you again soon.Warm regards,Rhinna B Meyer Director of Rooms

8/10 Good

Jill

Stayed 1 night in Apr 2024
Response from Rhinna B Meyer | Director of Rooms on Apr 24, 2024
Dear Jill Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at Holiday Inn San Diego - Bayside; we hope to see you again soon. Warm regards,Rhinna B Meyer Director of Rooms

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Rhinna B Meyer | Director of Rooms on Apr 4, 2024
Dear Danny, Thank you for your kind rating! We are glad you had such a positive experience during your time at Holiday Inn San Diego - Bayside, as we are committed to providing exceptional service to each and every guest. We look forward to welcoming you back and wish you all the best.Warm regards,Rhinna B Meyer Director of Rooms

10/10 Excellent

LORENA

Liked: Cleanliness, staff & service, property conditions & facilities
Love my staying , personal we’re very attentive and kind. Very clean and safe!
Stayed 2 nights in Mar 2024
Response from Rhinna B Meyer | Director of Rooms on Apr 4, 2024
Dear Lorena, Thank you for choosing the Holiday Inn San Diego - Bayside for your visit to our city and for sharing your review. We love to read that you rested well in our comfortable accommodations and that our staff exceeded your expectations. Thank you once more, and we hope you will make us your home the next time you are in this area.Warm regards,Rhinna B Meyer Director of Rooms

8/10 Good

Melissa

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms that open to the parking lot are a bit worn and could use some deep cleaning. However, the rooms in the tower and main area (above lobby) are much nicer. Pool and other facilities are clean and well cared for. The airport shuttle is super convenient. Staff are so kind and helpful and they made my five night stay a positive experience.
Stayed 1 night in Mar 2024
Response from Rhinna B Meyer | Director of Rooms on Mar 31, 2024
Dear Melissa, Thank you for choosing Holiday Inn San Diego - Bayside. We are glad you had an overall comfortable stay and that our on-site amenities and thoughtful associates made for a memorable experience. It is also good to see that our shuttle service added more convenience to your visit. However, we regret not meeting all of your expectations and for your concerns regarding the issue with some of our rooms. Feedback like yours gives us valuable insight to improve our accommodations; therefore, we appreciate all of your comments. Thank you again; we hope you will revisit us in the future.Warm regards,Rhinna B Meyer Director of Rooms

8/10 Good

Junko

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from GENERAL MANAGER on Mar 30, 2024
Dear Junko, Thank you for choosing Holiday Inn San Diego - Bayside. We strive to provide a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Warm regards,Rhinna B Meyer Director of Rooms

10/10 Excellent

Misty, Fort mcmurray

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great but very pricy for only 6 hours.
Stayed 1 night in Mar 2024
Response from Rhinna B Meyer | Director of Rooms on Mar 26, 2024
Dear Misty, Thank you for choosing Holiday Inn San Diego - Bayside. We are delighted to hear that you overall enjoyed your stay. We understand your concerns about pricing, and we truly value your feedback. Our aim is to provide exceptional value alongside our great amenities and services. Thank you for choosing to stay with us and for taking the time to share your positive experience. We hope you'll consider us again in the future.Warm regards,Rhinna B Meyer Director of Rooms

10/10 Excellent

Emily

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is absolutely gorgeous. It’s in a good quiet area, it’s well kept and all of the staff was efficient and friendly. This was our first time staying at this specific hotel and not only have we decided we will only be staying there in the future if possible, we were sad that we had to check out.
Stayed 3 nights in Mar 2024
Response from Director of Rooms on Mar 25, 2024
Dear Emily, Thank you for sharing your experience from your first visit to Holiday Inn San Diego - Bayside. We are glad that you loved our property. We are also delighted to learn that the service provided by our associates surpassed your expectations. We will enjoy sharing your compliments to recognize them for a job well done. We are thrilled to read that you have already decided to stay with us again, and we look forward to having the pleasure of hosting you once more.Warm regards,Rhinna B Meyer Director of Rooms

10/10 Excellent

Manuel

Stayed 1 night in Mar 2024
Response from Rhinna B Meyer | Director of Rooms on Apr 13, 2024
Dear Manuel, It is wonderful to know you enjoyed everything about your time at Holiday Inn San Diego - Bayside and that we exceeded your expectations. We strive to provide everything needed for the perfect getaway, business stay, or family vacation. We truly appreciate your kind rating, and we hope you will be able to stay with us again soon.Warm regards,Rhinna B Meyer Director of Rooms

10/10 Excellent

Moniqua

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff is wonderful—helpful, friendly, accommodating
Stayed 1 night in Mar 2024
Response from Rhinna B Meyer | Director of Rooms on Mar 24, 2024
Dear Moniqua, Thank you for posting such kind comments about our hotel, especially about our staff. We make every effort to provide service that is above and beyond your expectations, so we are pleased to see that you loved everything about your stay. We look forward to sharing your comments with our team. Thank you once more for choosing Holiday Inn San Diego - Bayside. We look forward to welcoming you again soon.Warm regards,Rhinna B Meyer Director of Rooms

10/10 Excellent

Moni

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Cozy, clean, relaxing atmosphere!! Loved the stay!!
Stayed 1 night in Mar 2024
Response from Rhinna B Meyer | Director of Rooms on Mar 22, 2024
Dear Moni, Thank you for choosing Holiday Inn San Diego - Bayside. We are thrilled to know that you had a comfortable stay and that our well-kept property with a quiet atmosphere exceeded your expectations. Thank you again; we look forward to your next visit.Warm regards,Rhinna B Meyer Director of Rooms

6/10 Okay

Jennifer

Disliked: Staff & service, property conditions & facilities
Response from Rhinna B Meyer | Director of Rooms on Mar 23, 2024
\Dear Jennifer, Thank you for rating your visit with us. We are disappointed if you had any issues which kept you from thoroughly enjoying your stay. We would welcome another opportunity to show you our outstanding hospitality. We appreciate the feedback and hope to see you the next time you visit the area.Warm regards,Rhinna B Meyer Director of Rooms

10/10 Excellent

Kerry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Front desk was very helpful. Also the housekeepers were very friendly and helpful. Thanks fir a safe and quick stay.
Stayed 1 night in Mar 2024
Response from Rhinna B Meyer | Director of Rooms on Mar 21, 2024
Dear Kerry, Thank you for the positive review and for taking time to recognize our hotel. We are delighted to know how much you enjoyed the excellent service provided by our front desk staff and housekeeping team. It will be a pleasure to share your compliments with them. Thank you again for being our guest. We look forward to welcoming you back at Holiday Inn San Diego - Bayside.Warm regards,Rhinna B Meyer Director of Rooms

8/10 Good

James Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Rhinna B Meyer | Director of Rooms on Mar 21, 2024
Dear Mr. Anthony, Thank you for choosing Holiday Inn San Diego - Bayside. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Warm regards,Rhinna B Meyer Director of Rooms

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 2 nights in Mar 2024
Response from Director of Operations on Mar 20, 2024
Dear Steve, It was a pleasure having you as our guest at Holiday Inn San Diego - Bayside. We strive to deliver an exceptional experience to each of our guests in all areas of our hotel and your feedback tells us we are meeting our goals. Thank you for taking the time to share your perfect rating. We look forward to hosting you again soon.Warm regards,Rhinna B Meyer Director of Rooms

10/10 Excellent

James

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient near airport
Stayed 1 night in Mar 2024
Response from Rhinna B Meyer | Director of Rooms on Mar 18, 2024
Dear James, Traveling can be difficult enough, so we at the Holiday Inn San Diego - Bayside strive to make it stress-free for all our guests! We are delighted to know that we were able to provide you with a comfortable and quiet stay and that our proximity to the airport was perfect for your needs. Should your travels bring you back this way, it would be our pleasure to host you again.Warm regards,Rhinna B Meyer Director of Rooms

10/10 Excellent

Denis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Rhinna B Meyer | Director of Rooms on Mar 18, 2024
Dear Denis, Thank you for the wonderful rating for Holiday Inn San Diego - Bayside! We're delighted to have provided you with a satisfying visit. It was our pleasure to have you stay with us, and we look forward to hosting you again soon.Warm regards,Rhinna B Meyer Director of Rooms

10/10 Excellent

Louella Mae

Stayed 1 night in Mar 2024
Response from Rhinna B Meyer | Director of Rooms on Apr 5, 2024
Dear Ms. Mae, Thank you for the high rating for Holiday Inn San Diego - Bayside! We're delighted to have provided you with a satisfying visit. It was our pleasure to have you stay with us, and we look forward to hosting you again soon.Warm regards,Rhinna B Meyer Director of Rooms

4/10 Poor

rosa

Disliked: Staff & service
Front desk and parking spaces.
Stayed 1 night in Mar 2024
Response from Rhinna B Meyer | Director of Rooms on Mar 18, 2024
Dear Rosa, Thank you for your candid feedback. We sincerely apologize for any unpleasant experience you had with our front desk and any difficulties you endured in finding a parking space. Please know that our associates are always available to help you make your stay as comfortable as possible. Thank you again; we hope to have the opportunity to provide you with the exceptional hospitality you deserve.Warm regards,Rhinna B Meyer Director of Rooms

10/10 Excellent

Christina, Temecula

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Rhinna B Meyer | Director of Rooms on Mar 16, 2024
Dear Christina, It is wonderful to know you enjoyed everything about your time at Holiday Inn San Diego - Bayside and that we exceeded your expectations. We strive to provide everything needed for the perfect getaway, business stay, or family vacation. We truly appreciate your kind rating, and we hope you will be able to stay with us again soon.Warm regards,Rhinna B Meyer Director of Rooms

8/10 Good

amjad

Stayed 1 night in Mar 2024
Response from Rhinna B Meyer | Director of Rooms on Mar 15, 2024
Dear Amjad, Thank you for choosing to stay with us and for leaving your rating. We're delighted to know that you had a great experience here at Holiday Inn San Diego - Bayside. We look forward to welcoming you back on your next visit.Warm regards,Rhinna B Meyer Director of Rooms

6/10 Okay

Luciano

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Mar 2024
Response from Rhinna B Meyer | Director of Rooms on Mar 15, 2024
Dear Luciano, Thank you for sharing your rating with us. We are disappointed that you did not get to enjoy the exceptional experience that we are known for providing. We hope you will give us another opportunity to gain your trust in the future.Warm regards,Rhinna B Meyer Director of Rooms

10/10 Excellent

Kevin, Canterbury

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to airport. Clean and value for money.
Stayed 1 night in Mar 2024
Response from Director of Rooms on Mar 13, 2024
Dear Kevin, Thank you for being our guest at Holiday Inn San Diego - Bayside and sharing your experience. We are delighted to know you were pleased with our ideal location and well-maintained property and liked the price of your visit. It was a pleasure to host you, and we look forward to your return visit. Warm regards,Rhinna B Meyer Director of Rooms

6/10 Okay

Judith, Murrieta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Director of Rooms on Mar 13, 2024
Dear Judith, Thank you for rating your stay. We hope your overall visit was pleasant. However, we regret if there were any issues that kept it from being perfect. We appreciate you choosing our hotel, and we hope you will return for the exceptional experience we are known for providing.Warm regards,Rhinna B Meyer Director of Rooms

10/10 Excellent

Ron

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Missed the hotel shuttle but everything else has been fine.
Stayed 1 night in Mar 2024
Response from Rhinna B Meyer | Director of Rooms on Mar 12, 2024
Dear Ron, Thank you for choosing Holiday Inn San Diego - Bayside. We are thrilled to know that you had a pleasant experience and that we were able to exceed all of your expectations. However, we regret you were not able to take advantage of our convenient shuttle service. Thank you again for being our guest, and we look forward to your next visit.Warm regards,Rhinna B Meyer Director of Rooms

10/10 Excellent

Paulina

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024
Response from Rhinna B Meyer | Director of Rooms on Mar 12, 2024
Dear Paulina, Thank you for the high rating for Holiday Inn San Diego - Bayside! We're delighted to have provided you with a satisfying visit. It was our pleasure to have you stay with us, and we look forward to hosting you again soon.Warm regards,Rhinna B Meyer Director of Rooms

10/10 Excellent

Jerald

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old but clean.
Stayed 1 night in Mar 2024
Response from Rhinna B Meyer | Director of Rooms on Mar 11, 2024
Dear Jerald, Thank you so much for your kind words about Holiday Inn San Diego - Bayside! We're thrilled to hear that you found our hotel exceptionally clean during your stay. Our dedicated team works hard to ensure a pristine environment for all our guests. Your positive feedback means a lot to us, and we look forward to welcoming you back for another spotless experience.Warm regards,Rhinna B Meyer Director of Rooms

10/10 Excellent

Ruben

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 1 night in Mar 2024
Response from Rhinna B Meyer | Director of Rooms on Mar 11, 2024
Dear Ruben, Thank you for choosing Holiday Inn San Diego - Bayside. We are glad we exceeded all of your expectations and that our property was convenient for whatever you wanted to do on this visit. Thank you again; we look forward to welcoming you back soon.Warm regards,Rhinna B Meyer Director of Rooms

10/10 Excellent

Jean-Francois

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed twice at this hotel. Rooms in the main building are very clean and spacious. The other buildings could use a little tender loving care. Be careful if you have to catch a flight early in the morning. The first shuttle was supposed to depart à 4:35 AM but the driver called to say he'd be late. So we had to pickup a cab in a rush to get to the airport. Since the hotel is very close it wasn't an issue.
Stayed 1 night in Mar 2024
Response from Rhinna B Meyer | Director of Rooms on Mar 8, 2024
Dear Jean-Francois, Welcome back to Holiday Inn San Diego - Bayside! We are pleased to know that you had an overall pleasant experience and that our well-kept accommodations met your expectations. However, we sincerely apologize for the inconvenience you experienced due to the delay in our shuttle service. We will take steps to ensure this does not occur again. Thank you again; we hope to have the opportunity to welcome you back soon.Warm regards,Rhinna B Meyer Director of Rooms

10/10 Excellent

Eugene, South Reading

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay near the airport.
Stayed 1 night in Mar 2024
Response from Rhinna B Meyer | Director of Rooms on Mar 8, 2024
Dear Eugene, Thank you for choosing Holiday Inn San Diego - Bayside and for your candid feedback. We are delighted to know that you enjoyed your stay and that our proximity to the airport added more convenience to your visit. Thank you again for being our guest, and we look forward to welcoming you back soon.Warm regards,Rhinna B Meyer Director of Rooms

6/10 Okay

Cassandra

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Very outdated for the price
Stayed 1 night in Mar 2024
Response from Director of Rooms on Mar 7, 2024
Dear Cassandra, We appreciate you being our guest and sharing your observations. We hope your stay with us was enjoyable on many levels, but we are sorry you felt our property needed updating. We are grateful for the feedback, as we are continuously working to keep our accommodations fresh and up to date. We will share your valuable notes with the appropriate individuals for our future remodeling plans. It would be our pleasure to welcome you back soon. Warm regards,Rhinna B Meyer Director of Rooms

6/10 Okay

Kelly

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property was fine, but we booked an airport shuttle for the morning at the hotel and the driver did not show up. We had to scramble for a cab at the last minute after waiting for the driver. It made things stressful for a period of time.
Stayed 1 night in Mar 2024
Response from Director of Rooms on Mar 5, 2024
Dear Kelly, Thank you for taking the time to share your thoughts and comments regarding your stay with us. Please accept our apologies for the shuttle issues that left you waiting. We will be sharing your comments with the shuttle service provider to ensure they are more consistent with our guests' travel needs. Thank you again for your feedback, and we look forward to seeing you again anytime your travels bring you back this way.Warm regards,Rhinna B Meyer Director of Rooms

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, quiet, convenient, affordable, parking, and plenty of towels.
Stayed 1 night in Mar 2024
Response from Director of Rooms on Mar 5, 2024
Dear Edward, Thank you for choosing Holiday Inn San Diego - Bayside. We are thrilled to know you had a great stay and that you especially loved our impeccable accommodations and convenient location. It was also a pleasure reading you found us to be of great value. Thank you again for your business, and we look forward to welcoming you back soon.Warm regards,Rhinna B Meyer Director of Rooms

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall nice property. Large menu at the restaurant, but we are across the street at Pizza nova and it was excellent. Our room was in bldg B, and the walk was maybe a little longer than we’d have liked. I did need a microwave and the one staff member allowed me to use the microwave in the staff break room. That was very nice.
Stayed 1 night in Feb 2024
Response from Rhinna B Meyer | Director of Rooms on Mar 3, 2024
Dear Christopher, Thank you for taking the time to post a review for your recent stay at Holiday Inn San Diego - Bayside. We are glad you had an overall pleasant experience and that our well-kept property and variety of culinary offerings in our restaurant met your expectations. It is great to see that you liked the service extended by our associates and it added more convenience to your visit. However, we regret for your concerns regarding the long walk to your room. Guest feedback gives us valued insight to improve our guest experience; therefore, we appreciate all of your comments. Thank you again; we look forward to welcoming you back soon.Warm regards,Rhinna B Meyer Director of Rooms

10/10 Excellent

Aileen, Woodbury

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Director of Operations on Mar 2, 2024
Dear Aileen, We are glad you enjoyed your time at Holiday Inn San Diego - Bayside. Thank you for your nice rating, and we look forward to your next visit.Warm regards,Rhinna B Meyer Director of Rooms