Arrived at the hotel to check-in. OYO did not have the room available I reserved on Expedia. Front desk canceled the reservation, stating I would receive a refund from Expedia. I was still charged for the room, due to the hotel “cancelation policy.” This hotel is a dump at first glance. Random people walking around the parking lot late at night. Police presence for obvious reasons. Management obviously doesn’t care about customer service, just charging unsuspecting guests for hotel rooms they cannot fulfill. Expedia should not allow this hotel on their platform.