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Reviews of Siegel Select Baton Rouge

2 out of 5
Siegel Select Baton Rouge
11140 Boardwalk Dr, Baton Rouge, LA

Reviews

5.0
Rating 10 - Excellent. 71 out of 636 reviews" "
Rating 8 - Good. 83 out of 636 reviews" "
Rating 6 - Okay. 126 out of 636 reviews" "
Rating 4 - Poor. 121 out of 636 reviews" "
Rating 2 - Terrible. 235 out of 636 reviews" "

4.8/10

Cleanliness

5.8/10

Staff & service

4.6/10

Amenities

4.8/10

Property conditions & facilities

Reviews

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Not ever again 😒
It was horrible. Trash outside the room, used soap in the shower, roaches running around, men getting "services " in the parking lot. It was the worst.
Stayed 1 night in Oct 2020

2/10 Terrible

Jwill, TX

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Arrived to check in for 2 rooms and was denied check in , said rooms were dirty and refused to clean them.
Stayed 2 nights in Oct 2020

2/10 Terrible

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Stay AWAY!!
The staff was the ONLY impeccable!! Had to call police because of fighting outside of my door....a LOT of riff raff! NOT A SAFE AREA!
Stayed 1 night in Oct 2020

2/10 Terrible

Cylynthia

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Worst Hotel ever! Stay at your house not Here!!!
Worst Hotel Ever! Hometowne Suites leave the lights off so the roaches can greet you. We stayed at this hotel due to storm delta. Rooms seem to be clean until roaches started comeing out, room was non smoking but heavy smoke smell in the room, rooms didn't have towels, and it was high traffic area for people off the street. The lights went out due to the storm and we had to fight the heat and the roaches. This was the worst ecperience ever!!!
Stayed 1 night in Oct 2020

2/10 Terrible

Serena

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2020

4/10 Poor

Lorraine

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The property was roach infested.
Stayed 4 nights in Sep 2020

8/10 Good

Michael

Travelled with group
Liked: Room comfort
Stayed 7 nights in Jul 2020

2/10 Terrible

Nisa, Baton rouge, Louisiana

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The rooms was filthy, the blankets had cigarette holes and they also had roaches in the room. The room had a foul smell. The microwave was dirty and filthy. The shower had stains on the floor.
Stayed 1 night in Sep 2020

2/10 Terrible

Stan, West Palm Beach

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Run away. Very dirty rooms and facility overall. Cockroaches are everywhere. Rooms smells like ashtray. I wouldn't live there even for free
Stayed 7 nights in Sep 2020

2/10 Terrible

Karina

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
STAY
DO NOT STAY! It was like staying in the projects! Roaches! Dirty restroom and shower. Room was not even cleaned, first night I opened the drawer and there was trash EVERYWHERE! No remote control! Broken cabinets in the kitchen. Stovetop dirty! They did not offer to clean the room everyday. They said the would do it on Wed never came! Neighbors were up all night loud music and sounds. You could hear a knock every 20-30 mins as if something was being sold next door! Ppl hanging out outside drinking beer and trash everywhere!ELEVATOR SMELLED LIKE PISS! NASTY NASTY PLACE! I booked it for 7 nights only stayed 3 I could not take it anymore! DO NOT BOOK UNLESS U R DESPERATE!
Stayed 8 nights in Sep 2020

10/10 Excellent

Leslie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great but needs improvement
It was great. The rooms are great and the location. Super friendly and affordale
Stayed 7 nights in Sep 2020

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Do not stay here
Very disappointed, hotel was full of crack addicts prostitutes and roaches were all over the room and hallway hallways. I can’t believe that I am charged $145 for two nights for this type of environment.All rooms are supposed to be no smoking yet there were cigarette burns all over the bed and my clothing had to be washed because it smelled like smoke. I feel a refund is due to me please take this out of hotels.com.
Stayed 2 nights in Sep 2020

4/10 Poor

Andrew

Stayed 4 nights in Aug 2020

2/10 Terrible

Verified traveller

Stayed 1 night in Sep 2020

2/10 Terrible

Charles

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

2/10 Terrible

Verified traveller

Stayed 7 nights in Aug 2020

2/10 Terrible

RoyH., Hemet, CA

Business traveller
Disliked: Cleanliness, property conditions & facilities
One word: Ghetto. While checking in, a large cockroach strutted across the floor behind the receptionist. Drove around the complex to find my room and witnessed a male taking a leak on the building right up front... in broad daylight. I almost requested my money back at that point, but didn't want to hassle finding something else. I guess I'm a glutton for punishment. As far as cleanliness, it doesn't exist here. I was provided with a refrigerator and it had a couple of drinks in it already... with the seals broken. Left over from some previous customer, I presume. I'm also a smoker and I get up a couple of times each night to step outside and have a smoke. Every time I did, there were sketchy-looking characters wandering the parking lot. I will not be returning here anytime soon. Only one thing positive to say about this dump; the water did get hot quickly and there was decent water pressure.
Stayed 3 nights in Aug 2020

2/10 Terrible

Lee

Disliked: Cleanliness, staff & service, property conditions & facilities
A Not So HOME Stay @ HOMETOWNE SUITES
The toilet had to be cleaned. There were no.waste baskets in the room.
Stayed 1 night in Aug 2020

6/10 Okay

Erica

Travelled with group
Liked: Staff & service
Wow.
It was a decent place. But the roaches came to play after dark. Never again.
Stayed 1 night in Aug 2020

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
First, the name of the hotel sounds like it would be a nice place to stay for one night right? Absolutely WRONG!!!! I am pissed to the max. From start to end I had hell! Ghettoism at its finest. The guy at the desk doesn’t have any customer service skills at all! Had his back turned to me the whole time! Didn’t know anything that was pertinent to my stay but had the audacity to warn me that I took the last room which has a leaking a/c and door doesn’t close easily. He forgot to remind me about the roaches though!!!!!!!!! I stayed up all night long killing roaches! They were all in the bed, all on the ceiling. Shower was disgusting! Looked like it had never been cleaned! Towels looked old and looked like they had never been washed with hair all through them. This place is
Stayed 1 night in Aug 2020

4/10 Poor

Toccara

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2020
Response from Brandon on Aug 14, 2020
Dear Guest We would like to get more feedback on your stay. If you could please reach out to management that would be much appreciated. Thank you

2/10 Terrible

nioshondra

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Roach motel
Stayed 1 night in Aug 2020
Response from Brandon on Aug 14, 2020
Dear Guest We are extremely alarmed by your statement regarding roaches during your stay with us, we take these situations very seriously indeed. I appreciate that we cannot get it right all the time but would hope that when we make a mistake, we really try to rectify it during the guests stay, to ensure that they leave us feeling happy and relaxed.

2/10 Terrible

hollis

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Roach infested hotel
The hotel was full of roaches it was roach infested. So they switched me to another room and it was also up charge. Put a bag of Taco Bell on the table and went outside and came back in the bag was full of roaches also.
Stayed 1 night in Aug 2020
Response from Brandon on Aug 7, 2020
Dear Guest Hollis, We are extremely alarmed by your statement regarding roaches during your stay with us, we take these situations very seriously indeed. I appreciate that we cannot get it right all the time but would hope that when we make a mistake, we really try to rectify it during the guests stay, to ensure that they leave us feeling happy and relaxed.

2/10 Terrible

Lee

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disgusted
Just a let down in itself
Stayed 7 nights in Jul 2020
Response from Brandon on Aug 7, 2020
Dear Lee We would like to get more feedback on your stay. If you could please reach out to management that would be much appreciated. Thank you

2/10 Terrible

Lee

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrified
Roaches everywhere in the room sheets werent clean there wasnt even any towels when i went to go tame ashower
Stayed 7 nights in Jul 2020
Response from Brandon on Aug 7, 2020
Dear Lee We are extremely alarmed by your statement regarding roaches during your stay with us, we take these situations very seriously indeed. I appreciate that we cannot get it right all the time but would hope that when we make a mistake, we really try to rectify it during the guests stay, to ensure that they leave us feeling happy and relaxed.

2/10 Terrible

Lee

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrified
Disgusting, no towels when checked 8n and roaches were everywhere!!
Stayed 1 night in Jul 2020
Response from Brandon on Aug 7, 2020
Dear Lee We are extremely alarmed by your statement regarding roaches during your stay with us, we take these situations very seriously indeed. I appreciate that we cannot get it right all the time but would hope that when we make a mistake, we really try to rectify it during the guests stay, to ensure that they leave us feeling happy and relaxed.

4/10 Poor

Angel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2020
Response from Brandon on Aug 7, 2020
Dear Angel We would like to get more feedback on your stay. If you could please reach out to management that would be much appreciated. Thank you

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was a hooker and pimp motel....
Stayed 7 nights in Jul 2020
Response from Brandon on Aug 7, 2020
Dear Guest We would like to get more feedback on your stay. If you could please reach out to management that would be much appreciated. Thank you

2/10 Terrible

Philip

Stayed 1 night in Jul 2020
Response from Brandon on Aug 7, 2020
Dear Guest We would like to get more feedback on your stay. If you could please reach out to management that would be much appreciated. Thank you

6/10 Okay

Christopher

Travelled with group
Liked: Staff & service, room comfort
Stayed 7 nights in Jul 2020
Response from Brandon on Aug 7, 2020
Dear Christopher We would like to get more feedback on your stay. If you could please reach out to management that would be much appreciated. Thank you

6/10 Okay

Shadoe

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Infested with German Roaches
Stayed 2 nights in Jul 2020
Response from Brandon on Aug 7, 2020
Dear Shadoe We are extremely alarmed by your statement regarding roaches during your stay with us, we take these situations very seriously indeed. I appreciate that we cannot get it right all the time but would hope that when we make a mistake, we really try to rectify it during the guests stay, to ensure that they leave us feeling happy and relaxed.

2/10 Terrible

Heather

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, room comfort
The room was nice and the staff was great... Unforfunately every time I walked outside people were trying to sell me drugs. So if you are the kind of person who stays to yourself its great.
Stayed 10 nights in Jul 2020
Response from Brandon on Aug 7, 2020
Dear Heather We would like to get more feedback on your stay. If you could please reach out to management that would be much appreciated. Thank you

2/10 Terrible

Ryan

Stayed 7 nights in Jun 2020
Response from Brandon on Aug 7, 2020
Dear Ryan We would like to get more feedback on your stay. If you could please reach out to management that would be much appreciated. Thank you

6/10 Okay

Jimmy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2020
Response from Brandon on Aug 7, 2020
Dear Jimmy We would like to get more feedback on your stay. If you could please reach out to management that would be much appreciated. Thank you

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2020
Response from Brandon on Aug 7, 2020
Dear Guest We would like to get more feedback on your stay. If you could please reach out to management that would be much appreciated. Thank you

4/10 Poor

Jody

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2020
Response from Brandon on Aug 7, 2020
Dear Jody We would like to get more feedback on your stay. If you could please reach out to management that would be much appreciated. Thank you

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Stayed 10 nights in Jun 2020
Response from Brandon on Aug 7, 2020
Dear Guest We would like to get more feedback on your stay. If you could please reach out to management that would be much appreciated. Thank you

8/10 Good

Marianne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2020
Response from Brandon on Aug 7, 2020
Thank you for the review

6/10 Okay

Verified traveller

Stayed 9 nights in May 2020
Response from Brandon on Aug 7, 2020
Dear Guest We would like to get more feedback on your stay. If you could please reach out to management that would be much appreciated. Thank you

2/10 Terrible

Curtis

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Roaches were every where could not stay in rooms.
Stayed 1 night in May 2020

4/10 Poor

Rena

Disliked: Cleanliness, amenities
Some of the staff was okay son was not the first room I got was not clean it all and have blood on the bed the second one of my God was a little cleaner but had all kind of other problems
Stayed 7 nights in May 2020

2/10 Terrible

Verified traveller

Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in May 2020

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I will never stay there again. Too much goes on there,
Stayed 7 nights in Apr 2019

2/10 Terrible

Courtney G.

Disliked: Cleanliness
Disgusting. Bug infested. Dirty.
There were roaches everywhere. Burn holes in the blanket. The bedding was stained and smelled bad. Sticky floors. Gross refrigerator with roaches in it. Towels were also stained and smelled bad. The whole room just smelled awful.
Stayed 2 nights in Apr 2020

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
Stayed 8 nights in Mar 2020

4/10 Poor

Denver

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This place was so scary. Big mistake to stay here.
Stayed 2 nights in Apr 2020

10/10 Excellent

Derrick

Liked: Property conditions & facilities, room comfort
Stayed 7 nights in Mar 2020

2/10 Terrible

Verified traveller

Disliked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2020

6/10 Okay

Verified traveller

Liked: Amenities, property conditions & facilities
Stayed 3 nights in Mar 2020

2/10 Terrible

Verified traveller

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They sent me to 3 different rooms 105 wasn't clean and no pillows and the ac wasn't working then they sent me to second floor 201was nasty looks like someone has been living in there for months and just left the day that was horrible and they sent me to a 204 was nasty not clean and horrible condition has been 3 working days now and they haven't refund my money yet please i advise people not to go there is wasted time
Stayed 2 nights in Mar 2020