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"The bed was on a piece of plywood and slid around all night. The second bed had some sort of frame made out of crown molding, and the piece was broken and it stabbed me in my leg and now it’s cut open. I’m thinking of getting a tetanus shot the shower and bathtub were cracked and the seal had run away so water went down onto the floor. I tried to turn the shower on and that part of the tub around almost fell in so I had to take a cold Shower. I went there. The pool in the hot tub did not work breakfast. Wait till I put a picture of that on here breakfast contained Swiss cake, rolls, honey buns, and kitty juice in boxes that’s 95% sugar no milk no bread no anything in my door did not have a lock on it. Oh and the icemaker as I went to get ice didn’t have any ice and I paid $90 for this. I need some help. I need some sort of compensation"

"This chalet is absolutely perfect -- clean, picturesque, only 10 minutes from town, and great for remote work (i.e. reliable WiFi)."

"Very tidy and cute cabin"

"There was suppose to be free breakfast. Saturday there was just coffee, Sunday there was coffee and granola bars. Lights were all off in the breakfast area at 7 am. No one was around until 8am."

"Loved everything about this hotel. Staff fantastic. Room very nice, temp very nice, view great. Will stay here again if I’m ever in this area gain."

"Cabin is exactly as described. Host sent several messages to insure everything was fine. Just a couple of minutes from downtown Hayward. Comfortable bed along with two bunk beds, perfect for a family with two kids. No stove, but apartment size fridge, coffee maker etc."

"Very big and clean"

"Spacious, great living room, beautiful location "

"Quiet location and ski trails nearby"