Terrace/patio
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Reviews of Sonesta Select Columbia

3 out of 5
Sonesta Select Columbia
8910 Stanford Blvd, Columbia, MD

Reviews

8.4

Very good

Rating 10 - Excellent. 522 out of 1005 reviews" "
Rating 8 - Good. 282 out of 1005 reviews" "
Rating 6 - Okay. 110 out of 1005 reviews" "
Rating 4 - Poor. 46 out of 1005 reviews" "
Rating 2 - Terrible. 45 out of 1005 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
The bathroom area and shower were clean and comfortable
Stayed 3 nights in May 2024
Response from DaNique Douglas on May 24, 2024
Hello James, Thank you for your feedback, we hope to see you again soon!

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience
Stayed 2 nights in Apr 2024
Response from DaNique Douglas on May 24, 2024
Hello Sandra,Thank you for your feedback, we hope to see you again soon!

2/10 Terrible

Shanice

Disliked: Staff & service
terrible staff very rude
Stayed 1 night in May 2024
Response from DaNique Douglas on May 22, 2024
Hello Shanice,We are sorry to hear that your experience was not excellent. Your comments are very important to us and we hope to see you again soon!.

10/10 Excellent

Nickeeya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in May 2024
Response from DaNique Douglas on May 22, 2024
Hello Nickeeya,Thank you for your feedback! We hope to see you again soon!

10/10 Excellent

Alicia

Travelled with family
This is a very nice hotel with very pretty rooms. The only thing I didn’t like was that housekeeping knocked on our door at 9:30 am to clean when check out wasn’t until 11.
Stayed 1 night in May 2024
Response from DaNique Douglas on May 21, 2024
Hello Sara,Thank you for your feedback, we hope to see you again soon!

8/10 Good

Lionel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from DaNique Douglas on May 17, 2024
Hello,Thank you for your feedback. We hope to see you again soon!

8/10 Good

James

Xxx
Stayed 1 night in May 2024
Response from DaNique Douglas on May 15, 2024
Hello James,Thank you for your feedback. We hope to see you again soon!

8/10 Good

Hyun, Plainfield

Liked: Cleanliness, staff & service, property conditions & facilities
Reasonable price and roomy bedroom.
Stayed 1 night in May 2024
Response from DaNique Douglas on May 14, 2024
Hello,Thank you for your feedback, we hope to see you again soon!

10/10 Excellent

Naimi

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property and secluded area wonderful concierge nothing bad to say about this property
Stayed 3 nights in May 2024
Response from DaNique Douglas on May 14, 2024
Hello,Thank you for your feedback, we hope to see you again soon!

10/10 Excellent

Khalayah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 2 nights in Apr 2024
Response from DaNique Douglas on May 8, 2024
Hello,Thank your for your feedback! We hope to see you again soon.

10/10 Excellent

Sherri

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location Quiet and comfy beds
Stayed 3 nights in May 2024
Response from DaNique Douglas on May 7, 2024
Hello,Thank you for your feedback, it is very important to us. We hope to see you again soon!

8/10 Good

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice
Stayed 1 night in May 2024
Response from DaNique Douglas on May 7, 2024
Hello,Thank you for your feedback, it is very important to us. We hope to see you again soon!

10/10 Excellent

josh

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great
Stayed 1 night in May 2024
Response from DaNique Douglas on May 7, 2024
Hello,Thank you for your feedback, it is very important to us. We hope to see you again soon!

10/10 Excellent

Galen

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking spaces hard to find
Stayed 2 nights in Apr 2024
Response from DaNique Douglas on May 7, 2024
Hello,Thank you for your feedback, it is very important to us. We hope to see you again soon!

8/10 Good

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Always love staying at the Sonesta.
Stayed 1 night in Apr 2024
Response from DaNique Douglas on May 2, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Lawrence

Business traveller
Liked: Cleanliness
I had been traveling for 2 days prior to my making my reservation and inputted the wrong date. Darren M could not have been more kind or accommodating towards Me! He successfully tracked down my Reservation and helped Me to pay with another Credit Card! I don’t think I could have ever checked in without His Help! Checking out the next morning, Danique D helped me with getting my prepaid Breakfast and also helped me to carry everything out to my car! I would definitely not hesitate to stay at this property again, just based on the courtesy of the employees!! Regards, - Larry McKay - (703) 966-8280
Stayed 1 night in Apr 2024
Response from DaNique Douglas on May 2, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Gordon

Travelled with family
Excellent
Stayed 1 night in Apr 2024
Response from DaNique Douglas on May 2, 2024
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Christopher

Travelled with family
Liked: Cleanliness, staff & service
The area seemed very safe and the property was beautiful. The staff member that checked us in was super friendly. My only complaint would be the pool area was very dirty looking. There was poop on the floor and it was full of rowdy rude kids. Not the hotels fault but still. Overall would recommend and would stay again.
Stayed 1 night in Apr 2024
Response from DaNique Douglas on May 2, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Maravillas Olivares

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful stay
Stayed 1 night in Apr 2024
Response from DaNique Douglas on May 2, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

MAYA, akron

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
PERFECT
Stayed 2 nights in Apr 2024
Response from DaNique Douglas on May 2, 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Yuri

Business traveller
Liked: Staff & service, property conditions & facilities
Keep it up
Stayed 1 night in Apr 2024
Response from Kheywood on Apr 27, 2024
Dear Yuri,Thank you for the review. Hope to see you again soon.

10/10 Excellent

Nicole

Travelled with family
It was very nice
Response from DaNique Douglas on Apr 25, 2024
Hello Nicole,Thank you for your feedback. We hope to see you again soon!

6/10 Okay

Charles

Travelled with partner
Average hotel like motel
Stayed 1 night in Apr 2024
Response from Management on Apr 23, 2024
Thank you for taking the time to review our hotel. We appreciate your feedback and hope you will choose to visit us again soon.

6/10 Okay

Elizabeth

Business traveller, Travelled with partner
It’s all an endless strip mall surrounding corporate parks. If you have to be there, this hotel is fine
Stayed 1 night in Apr 2024
Response from Management on Apr 23, 2024
Thank you so much for taking time to give us a review. We hope to see you again soon.

10/10 Excellent

travis

Friendly staff, near EVERYTHING, clean.
Stayed 2 nights in Apr 2024
Response from Management on Apr 23, 2024
Thank you so much for taking the time to give us a review. We hope to see you again.

10/10 Excellent

Gabriela

Stayed 2 nights in Apr 2024
Response from DaNique Douglas on May 8, 2024
Hello,Thank your for your feedback! We hope to see you again soon.

8/10 Good

Kimberly

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff is extremely friendly, the room was clean with a fresh smell and comfortable bed. The small indoor pool was very disappointing. Children swimming classes are held from 9-9 most days. Pool hrs. 7-11, We were there for 6days and It just never worked with our schedule. We did not see security cameras in the hallways and other guests can get loud and not follow the rules. *Dogs are welcomed. Property grounds could be cleaner; trash under the bushes,& in the parking lot. No free hot water for tea, or coffee in lobby. Any food or drinks are extra. Convenient location to 175, 95 and 29, Lots of restaurants and shopping.
Stayed 5 nights in Apr 2024
Response from DaNique Douglas on Apr 16, 2024
Hello Kimberly,Thank you for your feedback, we hope to see you again soon!

10/10 Excellent

Antony

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 2 nights in Apr 2024
Response from DaNique Douglas on Apr 16, 2024
Hello Antony,Thank you for your feedback, we hope to see you again soon!

6/10 Okay

Jason

Stayed 1 night in Apr 2024
Response from DaNique Douglas on May 7, 2024
Hello,Thank you for your feedback, it is very important to us. We hope to see you again soon!

8/10 Good

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean & comforterable. Quiet location but close to amenities
Stayed 1 night in Apr 2024
Response from DaNique Douglas on Apr 10, 2024
Hey KimberlyThank you for your feedback. We hope to see you again soon!

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from DaNique Douglas on Apr 10, 2024
Hello Angela,Thank you for your feedback. We hope to see you again soon!

10/10 Excellent

Yasmine

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a quick stop along our road trip. Excellent stay for the low price we paid. Staff was excellent and friendly. Room was large and bed was extra comfortable. Appreciated the easy to make single coffee and the towels were soft and fluffy. We did not purchase breakfast after reading the reviews and agree that it is pretty sparse and would recommend you just enjoy food options around town. Would stay again.
Stayed 1 night in Apr 2024
Response from DaNique Douglas on Apr 9, 2024
Hello Yasmine,Thank you so much for your feedback, it is very important to us. We hope to see you again soon!

10/10 Excellent

Dianaira

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We felt safe and the hotel and room is very clean. My only dislike was the smell of smoke (cigarettes, cigars and or mariguana) on the uppers floors. There’s signs for not smoking but some people just don’t listen.
Stayed 2 nights in Apr 2024
Response from DaNique Douglas on Apr 9, 2024
Hello Dianaira,Thank you for your feedback, it is very important to us. We hope to see you again soon!

8/10 Good

MD NAZMUL HASAN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from DaNique Douglas on Apr 4, 2024
Hello , Thank you for your review. We hope to see you again soon!

10/10 Excellent

Diondra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from DaNique Douglas on Apr 4, 2024
Hello Diondra, Thank you for your review. We hope to see you again soon!

2/10 Terrible

Dadja

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I will never stay there again.
Stayed 3 nights in Mar 2024
Response from DaNique Douglas on Apr 4, 2024
Hello Dadja,We are very disappointed that you did not enjoy your stay. We apologize for any mishaps and hope to make it up at your next stay! Thank you.

6/10 Okay

Melissenda

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Room is average, towels were stained. Pool looks outdated. Refrigerator was in bathroom and the microwave is outside in the hallway.
Stayed 2 nights in Mar 2024
Response from DaNique Douglas on Apr 4, 2024
Hello Melissenda,We are very disappointed in hearing about your stay with us. We take reviews as such very serious and hope we can make up for where we lacked at your next stay! Thank you

10/10 Excellent

Anishia

Stayed 2 nights in Mar 2024
Response from DaNique Douglas on Apr 4, 2024
Hello Anishia, Thank you for your review. We hope to see you again soon!

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and nice staff
Stayed 1 night in Mar 2024
Response from DaNique Douglas on Mar 30, 2024
Hello Luis,Thank you for your review! We hope to see you again soon!

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from DaNique Douglas on Mar 26, 2024
Hello Michael,Thank you for your review, we hope to see you again soon!

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
The gentleman at the front desk is top notch. I am sorry that I don't know his name. You will be able to figure it out by who was on duty the Wednesday and Thursday evenings. Great check in and service provided!
Stayed 2 nights in Mar 2024
Response from DaNique Douglas on Mar 26, 2024
Hello Paul,Thank you so much for your review! We will be sure to let Darren know that he is doing such a great job! Thank you for your kind comments and we hope to see you again soon!

10/10 Excellent

Tiarra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was very comfortable place to stay
Stayed 1 night in Feb 2024
Response from DaNique Douglas on Mar 20, 2024
Hello Tiarra,Thank you for your review. We hope to see you again soon!

4/10 Poor

Rowella

Disliked: Amenities, property conditions & facilities
I like that it's quiet. You don't hear the other rooms. Breakfast was very disappointing. It was like covid times. The breakfast at other Sonestas are much superior.
Stayed 2 nights in Mar 2024
Response from DaNique Douglas on Mar 19, 2024
Hello Rowella,Thank you for your review, we take comments like these with much consideration. We hope to see you again for a better experience.

10/10 Excellent

Robin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was my first time staying and it was the easiest check-in experience with no lines. I stayed on the first floor which was ok because I could get to may car fast. The property was clean. Kind of busy with children playing but as soon as quiet time hit, they calmed down. The bathroom was very clean from the fixtures to the perfect caulking and tub surface. The towels and bedding was white. I did not see any stains. Refrigerator was big enough for two champagne bottles and more. Water pressure was good and I love the option to stream netflix. The cute sofa was comfortable and the bed was extremely comfortable as well as the pillows. Nice space to put my clothes and enough hangers to hang them. Iron worked and the desk rolled out which was a cool feature because I had to work. Free wifi always does the trick and it was easy to access it. People seem to really enjoy the indoor pool feature. The breakfast store rep was very kind. The location is close to wegmans, starbucks, dispensary and other stores. It was cozy and comfortable. I appreciated my stay.
Stayed 2 nights in Mar 2024
Response from DaNique Douglas on Mar 19, 2024
Hello Robin,Thank you so much for your review. We appreciate you taking the time out to ensure that others see the great side of Sonesta Select Columbia. We hope to see you again soon!

8/10 Good

Antonio

Stayed 1 night in Jan 2024
Response from DaNique Douglas on May 2, 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from DaNique Douglas on Mar 7, 2024
Hello Michael,Thank you for your feedback. We hope to see you again soon!

10/10 Excellent

Breanna

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it’s a very clean and quiet hotel. very quiet area, alone to many stores, and food places. so it makes it even more convenient. i don’t agree with the $5 a night parking fee, they have plenty of parking and it’s not a congested area. the room is clean, i wish there was a microwave inside the room not down the hall by the vending machine. for the price and the area it’s in this is a very good hotel, and all other guests are quiet and respectful. the staff is informative and nice. i really enjoyed my stay with my fiance and our 3 year old. our child enjoyed the pool as we did too. they open it early and close it late, it’s kept warm in the pool area and they keep the water really warm as well.
Response from DaNique Douglas on Feb 27, 2024
Hello Breanna,Thank you for your review.We are delighted to hear that you enjoyed your stay with us! We hope to see you soon.

10/10 Excellent

Serfati, Staten Island

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check-in was smooth ! Very kind & helpful staff, thank you !
Stayed 2 nights in Jan 2024
Response from BSloan, GM on Feb 19, 2024
We are so happy to hear you had a great stay.

10/10 Excellent

Natalia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from BSloan, GM on Feb 19, 2024
Thank you for your kind feedback. We hope to see you again soon.

6/10 Okay

Susan

Business traveller
Disliked: Staff & service, amenities
I was surprised to learn that there was a $5 a day parking fee. Come on, it's a motel basically. I was surprised that my room was not cleaned each day and that I had to ask for coffee and cups on my second and thrid morning at the reception desk in the lobby. Surely, I should be able to make a cup of coffee without having to get dressed and go to the lobby.
Stayed 3 nights in Feb 2024
Response from BSloan, GM on Feb 13, 2024
We sincerely apologize for our shortcomings and appreciate your constructive comments so we may continue to improve. We have credited your 5 parking fee as a small gesture for dropping the ball during your stay.