Hi Barbara,We're thrilled to hear you found our staff to be friendly and your room clean and quiet during your stay. Maintaining a welcoming atmosphere and ensuring cleanliness are our top priorities. We strive to provide a comfortable experience for all our guests, and it's rewarding to know we met your expectations. We appreciate your feedback and hope to welcome you back for another enjoyable stay in the future.

Hi Charles,Thank you for being our guest with us and taking the time to share. We always want to provide our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon.

Hi Marie,We're delighted to hear you enjoyed the convenience of our on-site bar and restaurant during your stay. Providing easy access to breakfast is a priority for us, and we're thrilled it enhanced your experience. Our team works diligently to ensure all our guests have a comfortable and enjoyable stay, and we appreciate your positive feedback. We hope to welcome you back again soon for another wonderful stay.

Hi Wendy,We appreciate your feedback and apologize for any inconvenience you experienced. Our team strives to provide attentive service at all times, and we regret that this was not your experience during the evening session. Rest assured, we will address this issue with our staff to ensure that all guests receive the high level of service they deserve. Thank you for bringing this to our attention, and we hope to welcome you back for a more satisfactory stay in the future.

Hi Paul,We're glad to hear that you found your room comfortable for your one-night stay. Our team strives to provide cozy accommodations that meet our guests' needs. If there were any specific aspects of your experience that you feel could be improved, please don't hesitate to share your feedback with us directly. We appreciate your patronage and hope to welcome you back for another comfortable stay in the future.

Hi Paula,We're thrilled to hear that you found our desk staff kind and accommodating during your stay. It's always our goal to provide exceptional service to our guests, and we're pleased to know that they were able to assist you with the Uber app and accommodate your request for an early check-in. We understand the importance of flexibility and assistance, and it's great to know that our team was able to meet your needs. We hope to welcome you back again soon for another enjoyable stay.

Hi Andrew! We appreciate your 4-star rating and feedback! It sounds like our hotel provided a convenient and positive experience for your travels. The easy access to the airport, on-site dining option, and friendly staff were all highlights of your stay.To help us improve and earn a perfect 5 stars in the future, is there anything specific we could have done to make your experience even better? We appreciate any additional feedback you might be willing to share.Thank you for choosing our hotel, and we hope to see you again soon for another comfortable and convenient stay near the airport!

Hi Janet,We appreciate your decision to choose our hotel for your overnight stay. While we understand your brief visit may not have allowed for a comprehensive experience, we strive to provide all guests with a comfortable and enjoyable stay, regardless of duration. Should your travels bring you back to the area, we hope for the opportunity to exceed your expectations and provide a more memorable experience.

Hi Wendy,We're thrilled to hear that you had a pleasant stay with us and that you found our staff to be accommodating. Providing excellent service is a top priority for us, and it's gratifying to know that our efforts were appreciated. Your positive feedback motivates us to maintain our standards of hospitality and ensure that every guest has a memorable experience with us. We hope to welcome you back soon for another enjoyable stay.

Hi Howard,Thank you for being our guest. Our top priority is for you to have an enjoyable stay, and from your high rating and comments about our hotel's convenience, we are pleased to have exceeded your expectations. It was a pleasure hosting you, and we look forward to welcoming you again soon.

Hi Klebert,Thank you for being our guest with us and taking the time to share. We always want to provide our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon.

Hi Paul,Thank you for being our guest. Our top priority is for you to have an enjoyable stay, and from your high rating and comments about our hotel's convenience, we are pleased to have exceeded your expectations. It was a pleasure hosting you, and we look forward to welcoming you again soon.

Hi Alison,We're thrilled to hear about your positive experience with our staff and dining offerings. At our hotel, we strive to maintain a professional and friendly atmosphere across all departments, ensuring that every guest feels welcomed and valued throughout their stay. Our culinary team takes great pride in crafting delicious meals with generous portions to satisfy every appetite. Thank you for sharing your feedback, and we look forward to welcoming you back for another enjoyable visit.

Hi Dr. Basel,Thank you for being our guest. Our top priority is for you to have an enjoyable stay, and from your comment and high rating, we are pleased to have met your expectations. It was a pleasure hosting you, and we look forward to welcoming you again soon.

Hi Sheila,We're thrilled to hear that you had such a wonderful experience during your stay with us! Ensuring clean and comfortable rooms is a top priority, and our dedicated staff takes great pride in providing exceptional service to all our guests. It's fantastic to know that you found our team to be accommodating and helpful throughout your visit. We look forward to welcoming you back on your next trip to town and appreciate your recommendation.

Hi Isamarie,Thank you for being our guest. Our top priority is for you to have an enjoyable stay, and from your comment and high rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you, and we look forward to welcoming you again soon.

Dear Meagan, What a fantastic surprise to receive your perfect 5 out of 5 rating! It's like getting a gold star sticker from the coolest guest ever!Even though you didn't leave a comment, we're absolutely thrilled to know that your stay with us was flawless. We strive to create an experience that speaks for itself, so your rating is music to our ears!We can't wait to have you back for another amazing stay. Until then, if there's anything you need or any special requests you have, just give us a shout—we're here to make your next visit even more incredible!

Hi Chase,I'm sorry to hear that your experience wasn't up to your expectations. Your feedback is important, and if there are specific aspects you'd like to share or if there's anything we can do to address your concerns, please feel free to provide more details. Our goal is to ensure all guests have a positive stay, and your input helps us make improvements.

Hi Sandrita,Thank you for being our guest with us and taking the time to share. We always want to provide our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon.

Hi Bethany,Thank you for being our guest with us and taking the time to share. We always want to provide our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon.

Hi Samantha,Thank you for being our guest with us and taking the time to share. We always want to provide our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon.

Dear Evette, We're delighted to hear that you had such a positive experience with our customer service during your stay! Your kind words truly brighten our day. We strive to provide exceptional service to all our guests, and it's wonderful to know that we hit the mark with you. We appreciate your feedback and hope to welcome you back for another fantastic stay soon!

Hi Tosca,We're thrilled to hear that you found our rooms spacious, clean, and peaceful during your stay. While we understand that bed preferences vary, we're glad that despite the firmness, it didn't detract significantly from your overall experience. Our team takes great pride in delivering exceptional service, and it's wonderful to know that they were able to assist you promptly and courteously throughout your visit. Your feedback is truly appreciated, and we hope to welcome you back for another enjoyable stay in the future.

Hi Grace,Thank you for taking the time to share your experience with us. We appreciate your positive rating and are delighted to hear that you had an overall satisfactory stay. Our team works hard to provide a comfortable and enjoyable environment for our guests, and we're pleased to see that reflected in your feedback. If you have any specific comments or suggestions on how we can further enhance your experience, we would love to hear them. We look forward to welcoming you back in the future.

Dear Sutton, Well, shhh... did you hear that? It's the sound of silence, and we're thrilled to know that you found your stay with us to be a peaceful oasis! A 5 out of 5 rating for quietness? That's music to our ears!It's fantastic to hear that you were able to relax and unwind in the tranquility of our hotel. Creating a serene environment for our guests is one of our top priorities, so it's incredibly rewarding to know that we hit the mark for you.Thank you for choosing to stay with us and for sharing your positive experience. We can't wait to welcome you back for another blissfully quiet stay in the future!

Hi Beth,We appreciate your feedback and are glad to hear that our hotel met your needs during your stay. Providing a comfortable and satisfactory experience for our guests is always our top priority. We strive to maintain high standards of service and cleanliness to ensure that every guest has a pleasant stay. Your comments will be shared with our team as we continuously work to enhance our guests' experiences.

Hi Ashley,We're thrilled to hear that our attentive staff consistently checked in to ensure your stay met your expectations. Providing exceptional service is a priority for us, and it's heartening to know that our team's dedication to guest satisfaction made a positive impression on you. Your feedback motivates us to maintain our high standards of hospitality and reinforces our commitment to creating memorable experiences for every guest. We appreciate your kind words and look forward to welcoming you back for another enjoyable stay in the future.

Hi Maria,Thank you for being our guest. Our top priority is for you to have an enjoyable stay, and from your high rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you, and we look forward to welcoming you again soon.

Hi Evelyn,We're thrilled to hear that you felt safe during your stay and found our staff to be helpful. Providing a secure and welcoming environment for our guests is our top priority. We're glad you enjoyed our transportation service and found it to be excellent. Your positive feedback encourages us to continue delivering exceptional experiences to all our guests.

Hi Patricia,We're thrilled to hear that you found our location favorable during your stay. Our team works diligently to offer a convenient and accessible setting for our guests to enjoy their time with us. Your satisfaction is paramount to us, and we're glad that our efforts resonated positively with you. Should you choose to stay with us again, we'll strive to make your experience even more enjoyable.

Hi William,We're thrilled to hear about your positive experience with our staff, particularly Donald, who prides himself on providing exceptional service to our guests. Our team is dedicated to ensuring every guest feels warmly welcomed and well-assisted throughout their stay. We're delighted that you found our staff accommodating and helpful, as it reflects our commitment to delivering top-notch hospitality. Thank you for choosing to stay with us, and we look forward to welcoming you back on your next visit.

Hi Kevin!Thank you so much for your feedback and kind words regarding the five-star experience thatyou received during your most recent stay with us!We seek to give each guest a very comfortable and accommodating experience, and we arethrilled to hear of our success in this ambition. We will be sure to share your kind regards withour team.We thank you for your loyalty, and we look forward to your future visits!

Hi James,We appreciate your feedback and are glad to hear that you found your room spacious and clean, as well as enjoyed the recent updates to the bathroom. We apologize for any inconvenience you experienced with the electrical outlets by the bed and the loose wall outlets. Rest assured, we will address these issues promptly to ensure a more comfortable stay for our future guests. Thank you for bringing this to our attention.

Hi Horace,We apologize for any inconvenience you experienced during your check-in process. While we strive to provide prompt service to all guests, unforeseen circumstances such as large group arrivals can occasionally cause delays. Rest assured, we continuously evaluate our procedures to ensure efficiency for all guests, and we appreciate your feedback as it helps us improve our operations. We hope you enjoyed the rest of your stay with us and that you consider returning in the future.

Hi Jeremy,We appreciate your feedback and apologize for any inconvenience caused during your stay. Our team takes cleanliness seriously and regularly conducts thorough inspections to maintain high standards. Regarding the dated aspect, we continuously strive to improve our facilities and amenities to enhance our guests' experience. Your comments will be shared with our management for further consideration and action. We hope you'll consider giving us another chance in the future to provide you with a more satisfying stay.

Hi Greg,We appreciate your feedback regarding your recent stay with us. Our team is committed to ensuring a comfortable experience for all guests, and we apologize for any inconvenience caused by the temporary issue with the a/c heater. Rest assured, we promptly addressed the matter to restore comfort during your stay. Regarding the intermittent room key concerns, we have taken note and will review our systems to prevent future occurrences. It's wonderful to hear that you found our staff accommodating and enjoyed our prime location. We look forward to the opportunity to welcome you back in the future.

Hi Bill,Thank you for being our guest with us and taking the time to share. We always want to provide our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon.

Hi Lamont! Thank you for your feedback! We're delighted to hear that you experienced great service during your stay with us. Providing exceptional service to our guests is our top priority, and we're thrilled that we succeeded in meeting your expectations. We look forward to welcoming you back for another wonderful stay in the future. If there's anything else we can do to assist you, please don't hesitate to reach out.

Hi Mark,We're thrilled to hear that you found our hotel convenient for accessing BWI parking. Our location near the airport is indeed designed to offer guests seamless travel experiences. We strive to provide convenient amenities and services to make your stay as comfortable as possible. Thank you for choosing to stay with us, and we hope to welcome you back on your next trip to the area.

Hi Igor,Thank you for being our guest with us and taking the time to share. We always want to provide our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon.

Hi Bradley!Thank you so much for your positive rating! We're thrilled to hear that you enjoyed our Happy Hour experience during your stay. At our hotel, we strive to create a welcoming atmosphere where guests can unwind and make memorable moments. Your feedback is invaluable to us as we continuously work towards enhancing our guests' experiences. We hope to welcome you back soon for another delightful stay filled with more Happy Hour moments and exceptional service! Cheers to more unforgettable experiences at our hotel!

Hi Curtis,We're delighted to hear that you found our hotel to be of good value and conveniently located. Our team works tirelessly to ensure that guests experience both comfort and convenience during their stay. We take pride in offering competitive rates without compromising on quality, and we're thrilled that you appreciated this aspect of your visit. Thank you for choosing to stay with us, and we hope to welcome you back again in the future.

Dear Jill, Thank you for taking the time to share your feedback with us. We're glad to hear that you found our location convenient and appreciated the friendliness of our staff. However, we understand your concerns about the limited meal options nearby and the dated appearance of our property. Your comments are valuable to us, and we will consider them as we strive to improve our guest experience. We apologize for any inconvenience you experienced and hope to have the opportunity to welcome you back in the future with enhancements to address these issues.

Dear Guest, Thank you so much for taking the time to share your feedback with us! We're thrilled to hear that you had an enjoyable stay overall, earning us a solid 8 out of 10 rating! Your satisfaction is our top priority, and we're delighted that you found our hotel to be a comfortable and pleasant retreat during your time here. We're always striving to exceed our guests' expectations, so if there's anything specific you feel we could improve upon to earn that perfect 10, please don't hesitate to let us know. We can't wait to welcome you back for another fantastic stay soon!

Dear Michael, We're absolutely thrilled to hear you had such a wonderful experience at our hotel! Maintaining our property to the highest standards is always a top priority, so it's fantastic to know that effort didn't go unnoticed. Being conveniently located near the airport is definitely a plus for our guests, and we're delighted it made your travel experience that much smoother. Thank you for choosing to stay with us, and we look forward to welcoming you back for another fantastic stay soon!

Hi Greg,We're thrilled to hear that you found our hotel to be a great place during your stay. At our hotel, we prioritize providing exceptional service and comfort to all our guests. We appreciate your positive feedback and hope to have the pleasure of welcoming you back again in the future. Thank you for choosing to stay with us!

Hi Charles,I'm sorry to hear that your experience wasn't up to your expectations. Your feedback is important, and if there are specific aspects you'd like to share or if there's anything we can do to address your concerns, please feel free to provide more details. Our goal is to ensure all guests have a positive stay, and your input helps us make improvements.

Hi Emily! Thank you immensely for choosing Holiday Inn Baltimore BWI Airport, an IHG Hotel for your recent stay and for awarding us a perfect 10 out of 10 rating! We are absolutely thrilled to receive such outstanding feedback from you. Your satisfaction is our utmost priority, and it's truly heartwarming to hear that we succeeded in providing you with a memorable experience. Your kind words serve as a tremendous source of motivation for our team to continue delivering exceptional service. Should your travels bring you back to Linthicum Heights, we would be honored to host you once again for another remarkable stay. Please do not hesitate to reach out if there is anything we can assist you with in the future.

Dear Brenda, We're thrilled to hear about your recent stay with us in Florida! It sounds like your park and fly experience added an extra layer of convenience to your trip, which is exactly what we aim for. While we're glad to have provided you with a hassle-free start to your journey, we understand your surprise about the parking cost. We're constantly evaluating our pricing to ensure it aligns with the value and convenience we offer. Your feedback is incredibly valuable in this process, and we'll certainly consider it as we strive to enhance our services further. We hope to welcome you back for another fantastic stay in the future!

Dear Ethan,Please accept our apologies for the condition of your guest room. We take pride in our hotel and assure you the photos online are of the same property. We have modified the lobby/restaurant area and did some minor additions in the guest rooms. We are taking your comments seriously and have maintenance working on improvements in the room you were assigned. We are also planning a full renovation this fall to ensure all guest rooms are top notch quality for all guests. If there is anything I can do to make this right with you please let me now.Yours in hospitality,Grace ScottGeneral Manager