Free daily continental breakfast
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Reviews of Hampton Inn Baltimore/Glen Burnie

2.5 out of 5
Hampton Inn Baltimore/Glen Burnie
6617 Ritchie Hwy, Glen Burnie, MD

Reviews

8.4

Very good

Rating 10 - Excellent. 481 out of 1000 reviews" "
Rating 8 - Good. 299 out of 1000 reviews" "
Rating 6 - Okay. 122 out of 1000 reviews" "
Rating 4 - Poor. 60 out of 1000 reviews" "
Rating 2 - Terrible. 38 out of 1000 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Monica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed at a number of Hampton Inns. In comparison to others this Hampton was slightly below the others and probably could stand some renovations. On the pro side it was clean with accommodating staff and suited our needs for this trip.
Stayed 1 night in Apr 2024

4/10 Poor

Cecilia

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Smell of smoke and vinegar in room…staff came up and sprayed but did not improve conditions
Stayed 1 night in Apr 2024
Response from Ricardo on Apr 20, 2024
Dear GuestThank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we're very sorry you were unhappy with your stay. We are reviewing your comments to ensure they are used to improve our guest's experience. We hope you will consider staying with us in the future.

10/10 Excellent

Ralph

Liked: Cleanliness, staff & service, property conditions & facilities
A good hoteonclose to the airport
Stayed 1 night in Apr 2024
Response from Ricardo on Apr 20, 2024
Dear Guest,Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback .Waiting to welcoming you once again at Hampton Inn Glen Burnie.

10/10 Excellent

Robert

Stayed 2 nights in Mar 2024

6/10 Okay

Rose

Stayed 2 nights in Mar 2024
Response from Ricardo on Apr 20, 2024
Dear Guest, Thank you very much for your recent stay with us! We know you have a choice of hotels when you travel to our area and we are truly appreciative of your decision to stay with us. It was an absolute pleasure having you as our guest!

10/10 Excellent

Jack

Stayed 1 night in Mar 2024
Response from Ricardo on Apr 20, 2024
Dear Guest,Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback .Waiting to welcoming you once again at Hampton Inn Glen Burnie.

10/10 Excellent

Harish

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Mar 2024
Response from Ricardo on Mar 25, 2024
Dear GuestThank you so much for your review! We truly love having you here! It is no act. We appreciate your loyalty to our hotel!

10/10 Excellent

CLAUDIA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay, close to the airport, with nice staff, and a good breakfast.
Stayed 3 nights in Mar 2024
Response from Ricardo on Mar 25, 2024
Dear GuestThank you so much for your review! We truly love having you here! It is no act. We appreciate your loyalty to our hotel!

8/10 Good

David

Travelled with partner
Liked: Staff & service, amenities
The room smelled a little like feces. Since the property allows pets I suspect there was a pile of feces somewhere in the room. Other than that the accommodations were good.
Stayed 1 night in Mar 2024
Response from Ricardo on Mar 26, 2024
Dear Guest.Thank you for taking the time to review our property. We thank you for your feedback and are making the appropriate steps to move forward so this will not happen again. We hope you return to see our improvements and give us the opportunity to turn this negative to a positive.

10/10 Excellent

Tara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 1 night in Feb 2024
Response from Ricardo on Mar 31, 2024
Dear GuestAt the Hampton Inn, our guests are our top priority. We strive to show that we value your business as a customer and would like nothing more than to continue our relationship. Hospitality is what we are all about, and your feedback let's us know how we can improve.

6/10 Okay

carianne

Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2024
Response from Ricardo on Apr 1, 2024
Dear Guest. Thank you for taking the time to review our property. We thank you for your feedback and are making the appropriate steps to move forward so this will not happen again. We hope you return to see our improvements and give us the opportunity to turn this negative to a positive.

10/10 Excellent

gloria

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Trustworthy
Stayed 1 night in Feb 2024
Response from Ricardo on Apr 1, 2024
Dear Guest,Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback .Waiting to welcoming you once again at Hampton Inn Glen Burnie.

10/10 Excellent

Benjamin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious. Many amenities
Stayed 1 night in Feb 2024
Response from Ricardo on Apr 1, 2024
Dear Guest, Thank you for taking the time to review our property. We are glad that your stay was up to your expectations. Waiting to welcoming you again at your home away from home.

10/10 Excellent

bill

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Ricardo on Apr 1, 2024
Dear Guest, Thank you for taking the time to review our property. We are glad that your stay was up to your expectations. Waiting to welcoming you again at your home away from home.

10/10 Excellent

Moumen, Richmond

Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 1 night in Feb 2024
Response from Ricardo on Apr 1, 2024
Dear Guest, Thank you for taking the time to review our property. We are glad that your stay was up to your expectations. Waiting to welcoming you again at your home away from home.

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Close to all shopping
Stayed 2 nights in Jan 2024
Response from Ricardo on Feb 3, 2024
Dear Guest,Thank you so much for choosing our Hampton Inn for your lodging needs. We value and appreciate your feedback. I am delighted to hear you enjoyed your recent stay with us. Our team works very hard to ensure all our guest are 100% satisfied! We hope to see you soon on your next visit to the Baltimore Area!

10/10 Excellent

Ivelisse

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and service were excellent! Convenient and delicious breakfast.
Stayed 1 night in Dec 2023
Response from Ricardo on Feb 3, 2024
Dear Guest,Thank you very much for your recent stay with us! We know you have a choice of hotels when you travel to our area and we are truly appreciative of your decision to stay with us. It was an absolute pleasure having you as our guest

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Ricardo on Feb 3, 2024
Dear Guest,Thank you very much for your recent stay with us! We know you have a choice of hotels when you travel to our area and we are truly appreciative of your decision to stay with us. It was an absolute pleasure having you as our guest

10/10 Excellent

Robert

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Ricardo on Feb 3, 2024
Dear GuestOur Hampton Inn of Glen Burnie team works hard to ensure you always have an enjoyable experience and we sincerely hope you were extremely satisfied with the overall service you received. We pride ourselves not only in delivering you great service but also ensuring the accommodations and services we provide exceed your expectations.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No complaints.
Staff was very attentive and engaging. The room was in good condition. It got the job done.
Stayed 2 nights in Jan 2024
Response from Ricardo on Feb 3, 2024
Dear Guest,Thank you greatly for taking the time to review our property! Our staff works extremely hard to ensure all of our guests are experiencing the best we have to offer. We hope you stay with us again in the future. We love having you here!

8/10 Good

Juan

Stayed 1 night in Jan 2024
Response from Ricardo on Feb 3, 2024
Dear Guest,Thank you so much for choosing our Hampton Inn for your lodging needs. We value and appreciate your feedback. I am delighted to hear you enjoyed your recent stay with us. Our team works very hard to ensure all our guest are 100% satisfied! We hope to see you soon on your next visit to the Baltimore Area!

6/10 Okay

Alan

Travelled with partner
Liked: Staff & service
Disliked: Amenities
Stayed 1 night in Jan 2024
Response from Ricardo on Feb 3, 2024
Dear Guest,Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we're very sorry you were unhappy. Rest assure that your comments will be addressed as we continually work to improve our guest experience. We hope you will consider staying with us in the future

8/10 Good

Harry

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Dec 2023
Response from Ricardo on Jan 5, 2024
Dear Guest,Thank you very much for your recent stay with us! We know you have a choice of hotels when you travel to our area and we are truly appreciative of your decision to stay with us. It was an absolute pleasure having you as our guest!

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 2 nights in Dec 2023
Response from Ricardo on Dec 31, 2023
Dear Guest,Thank you very much for your recent stay with us! We know you have a choice of hotels when you travel to our area and we are truly appreciative of your decision to stay with us. It was an absolute pleasure having you as our guest!

8/10 Good

Gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Your employees
Stayed 2 nights in Dec 2023
Response from Ricardo on Dec 31, 2023
Dear Guest,Thank you very much for your recent stay with us! We know you have a choice of hotels when you travel to our area and we are truly appreciative of your decision to stay with us. It was an absolute pleasure having you as our guest!

8/10 Good

JAMES

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Easy access from beltway or 710, 10
Stayed 4 nights in Dec 2023
Response from Ricardo on Dec 31, 2023
Dear Guest,Thank you so much for choosing our Hampton Inn for your lodging needs. We value and appreciate your feedback. I am delighted to hear you enjoyed your recent stay with us. Our team works very hard to ensure all our guest are 100% satisfied! We hope to see you soon on your next visit to the Baltimore Area!

10/10 Excellent

Diane and Perry

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great. Hotel was nice, but area is a little dicey at times.
Stayed 7 nights in Dec 2023
Response from Ricardo on Dec 18, 2023
Dear Guest,Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we're very sorry about the area. Rest assure that your comments will be addressed as we continually work to improve our guest experience. We hope you will consider staying with us in the future

10/10 Excellent

Phyllis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent and friendly. Would definitely stay there again.
Stayed 1 night in Dec 2023
Response from Ricardo on Dec 18, 2023
Dear Guest,Thank you greatly for taking the time to review our property! Our staff works extremely hard to ensure all of our guests are experiencing the best we have to offer. We hope you stay with us again in the future. We love having you here!

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay.
Great place to stay , clean , nice staff , good breakfast , good parking and location.
Stayed 1 night in Dec 2023
Response from Ricardo on Dec 18, 2023
Dear Guest,Our Hampton Inn of Glen Burnie team works hard to ensure you always have an enjoyable experience and we sincerely hope you were extremely satisfied with the overall service you received. We pride ourselves not only in delivering you great service but also ensuring the accommodations and services we provide exceed your expectations.

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Ricardo on Dec 18, 2023
Dear Guest,Thank you very much for your recent stay with us! We know you have a choice of hotels when you travel to our area and we are truly appreciative of your decision to stay with us. It was an absolute pleasure having you as our guest!

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Ricardo on Dec 18, 2023
Dear Guest,Thank you very much for your recent stay with us! We know you have a choice of hotels when you travel to our area and we are truly appreciative of your decision to stay with us. It was an absolute pleasure having you as our guest!

6/10 Okay

LUCIA

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
This is the second time we have stayed at this property. Location was convenient and the area offers plenty of options for food and shopping close by. Although the downstairs areas were renovated, our room was not. 1. Sewer smell coming from bathroom. 2. Brown water out of shower 3. Microwave and phone not working. 4. Fridge cabinet door barely hanging on by one hinge. 5. Mold along sink and drain plug in tub inoperable. Due to the circumstances and cumulative discovery of all of these items over the time of our stay, it was not conducive to requesting a room change. If they were discovered at the beginning of our stay, we certainly would have done that. We did make the property aware of the issues and while they were apologetic, made no effort to make things right to ensure our booking in the future. As a long-term Expedia customer and having experienced several similar circumstances over the years at different properties, it has caused me to wonder if guests who book through booking sites like Expedia are placed in substandard/less desirable rooms compared to those who book directly with the hotel chain. There is a sense that we have no recourse other than to post a less than stellar review.
Stayed 2 nights in Nov 2023
Response from Ricardo on Dec 18, 2023
Dear Guest,I appreciate your feedback on your recent stay with us! I understand the freshness of the room was of concern and other major issues during your stay. Guest satisfaction is our hotel's priority; therefore, I have brought your comments to our hotel team to resolve this situation. Thank you for bringing this to my attention and I hope you will consider staying with us the next time you travel to the area. Travel Safe!

10/10 Excellent

Ximena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay for a weekend in 2 queen BR with my cousin. Plenty of parking in shopping mall, very quiet. I ate from Panera, got scare from reviews of Japanese place next door. I found it centrally located from my reunion place. Continental breakfast. I will stay there again when in the area
Stayed 3 nights in Nov 2023
Response from Ricardo on Dec 18, 2023
Dear Guest,Thank you so much for choosing our Hampton Inn for your lodging needs. We value and appreciate your feedback. I am delighted to hear you enjoyed your recent stay with us. Our team works very hard to ensure all our guest are 100% satisfied! We hope to see you soon on your next visit to the Baltimore Area!Regards,

10/10 Excellent

Dominic

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from Ricardo on Dec 18, 2023
Dear Guest,Thank you so much for choosing our Hampton Inn for your lodging needs. We value and appreciate your feedback. I am delighted to hear you enjoyed your recent stay with us. Our team works very hard to ensure all our guest are 100% satisfied! We hope to see you soon on your next visit to the Baltimore Area!Regards,

10/10 Excellent

Stacey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The assistant manager and his staff are extremely friendly. Anytime entering or leaving they were always prompt in talking to us, checking on us, etc.
Stayed 2 nights in Nov 2023
Response from Ricardo on Dec 2, 2023
Dear Guest,Thank you so much for choosing our Hampton Inn for your lodging needs. We value and appreciate your feedback. I am delighted to hear you enjoyed your recent stay with us. Our team works very hard to ensure all our guest are 100% satisfied! We hope to see you soon on your next visit to the Baltimore Area!

6/10 Okay

charlotte

Travelled with family
the only problem I had was with the shower - the shower diverter handle fell off when I used the shower. Reported to the front desk. was not repaired while i stayed but the shower worked alright. Third floor hall rug needs to be replaced it is lumped up -a possible trip hazarded.
Stayed 2 nights in Nov 2023
Response from Ricardo on Dec 18, 2023
Dear Guest:Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we're very sorry you were unhappy. Rest assure that your comments will be addressed as we continually work to improve our guest experience. We hope you will consider staying with us in the future

8/10 Good

Jessamyn

Travelled with family
Liked: Cleanliness, staff & service
Conveniently located to the highway for quick dinner, shopping options and necessitities. The hotel is very quiet and I could not hear neighbors TVs, etc. The staff was incredibly friendly and accomodating at the front desk and at breakfast. My only two dings on the experience was the quality of the breakfast & coffee, and the shower pressure / temperatures were tough to dial into a comfortable setting. I would stay here again, regardless. Overall, very pleasant!
Stayed 4 nights in Nov 2023
Response from Ricardo on Dec 18, 2023
Dear Guest,Thank you greatly for taking the time to review our property! Our staff works extremely hard to ensure all of our guests are experiencing the best we have to offer. We hope you stay with us again in the future. We love having you here!

6/10 Okay

Rhoda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although checking in was a bit confusing at first, my night timec relaxation experience was very quiet and peaceful!!
Stayed 1 night in Nov 2023
Response from Ricardo on Dec 18, 2023
Dear Guest,Thank you very much for your recent stay with us! We know you have a choice of hotels when you travel to our area and we are truly appreciative of your decision to stay with us. It was an absolute pleasure having you as our guest!

10/10 Excellent

Michael A

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
close to food and right off the street .
Stayed 2 nights in Nov 2023
Response from Ricardo on Nov 27, 2023
Dear GuestThank you so much for choosing our Hampton Inn for your lodging needs. We value and appreciate your feedback. I am delighted to hear you enjoyed your recent stay with us. Our team works very hard to ensure all our guest are 100% satisfied! We hope to see you soon on your next visit to the Baltimore Area!

10/10 Excellent

Dimos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, ample parkiing, clean place
Stayed 1 night in Nov 2023
Response from Ricardo on Nov 24, 2023
Dear Guest.Thank you so much for choosing our Hampton Inn for your lodging needs. We value and appreciate your feedback. I am delighted to hear you enjoyed your recent stay with us. Our team works very hard to ensure all our guest are 100% satisfied! We hope to see you soon on your next visit to the Baltimore Area!

6/10 Okay

Evelyn

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Staff very friendly Lack of coffee/tea supplies in lobby and room Did not replenish Kleenex or coffee when they cleaned room
Stayed 4 nights in Nov 2023
Response from Ricardo on Nov 24, 2023
Dear Guest:Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we're very sorry you were unhappy. Rest assure that your comments will be addressed as we continually work to improve our guest experience. We hope you will consider staying with us in the future

6/10 Okay

Joselle

Liked: Cleanliness
Nothing great but nothing spectacular. Bathrooms need updating. Okay for a quick overnight stop
Stayed 1 night in Nov 2023
Response from Ricardo on Nov 21, 2023
Dear Guest:Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we're very sorry you were unhappy. Rest assure that your comments will be addressed as we continually work to improve our guest experience. We hope you will consider staying with us in the future

10/10 Excellent

Sonja

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Service
The service and staff are very helpful. The room was comfortable. The breakfast was very tasty.
Stayed 3 nights in Nov 2023
Response from Ricardo on Nov 21, 2023
Dear Guest. Thank you so much for choosing our Hampton Inn for your lodging needs. We value and appreciate your feedback. I am delighted to hear you enjoyed your recent stay with us. Our team works very hard to ensure all our guest are 100% satisfied! We hope to see you soon on your next visit to the Baltimore Area!

8/10 Good

Vincent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fine, the only downfall was the room was a little chilly
Stayed 1 night in Nov 2023
Response from Ricardo on Nov 18, 2023
Dear Guest:Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and the room was a little chilly. Rest assure that your comments will be addressed as we continually work to improve our guest experience. We hope you will consider staying with us in the future.ThanksRicardo

2/10 Terrible

Robert

They didn’t have a room for me
Stayed 1 night in Nov 2023
Response from Ricardo on Nov 12, 2023
Dear Guest . We sincerely apologize Unfortunately we were completly sold out . Sorry for the inconvenience.

8/10 Good

Johnnice

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family trip
The front desk staff was pleasant. The only thing was there were many homeless people hanging out front.
Stayed 2 nights in Oct 2023
Response from Ricardo on Nov 11, 2023
Dear Guest.Our Hampton Inn of Glen Burnie team works hard to ensure you always have an enjoyable experience and we sincerely hope you were extremely satisfied with the overall service you received. We pride ourselves not only in delivering you great service but also ensuring the accommodations and services we provide exceed your expectations. We welcome any comments or feedback you have about what we are doing right (so we keep doing it) or any suggestions or opinions of what we can improve on (so we can ensure an even better experience next time).We are grateful for your choice to stay with us and we look forward to seeing you again soon!

10/10 Excellent

Leeann

Stayed 1 night in Nov 2023
Response from Ricardo on Nov 11, 2023
Der Guest.We know you have a choice of hotels when you travel to our area and we are truly appreciative of your decision to stay with us. It was an absolute pleasure having you as our guest!

6/10 Okay

Tim

Travelled with group
Liked: Cleanliness, staff & service
Extraordinary access to shopping and foods.
Stayed 1 night in Nov 2023
Response from Ricardo on Nov 11, 2023
Dear Guest.Thank you greatly for taking the time to review our property! Our staff works extremely hard to ensure all of our guests are experiencing the best we have to offer. We hope you stay with us again in the future. We love having you here!

8/10 Good

DeAdra

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Ricardo on Nov 11, 2023
Dear Guest.Thank you greatly for taking the time to review our property! Our staff works extremely hard to ensure all of our guests are experiencing the best we have to offer. We hope you stay with us again in the future. We love having you here!

8/10 Good

Sheryl

Liked: Cleanliness, staff & service, property conditions & facilities
I loved loved the pillows and I also like the array of coffee and tea. Check in and out was so fast.
Stayed 1 night in Oct 2023
Response from Ricardo on Nov 11, 2023
Dear Guest.Thank you so much for choosing our Hampton Inn for your lodging needs. We value and appreciate your feedback. I am delighted to hear you enjoyed your recent stay with us. Our team works very hard to ensure all our guest are 100% satisfied! We hope to see you soon on your next visit to the Baltimore Area!