Search Apart Hotels in Baldwin

"Great location. Little details missing. The message the hotel presents is elegance, yet there are jus"

"Very friendly and attentive staff who were happy to store my bag and would say good morning and welcome me back by name, which was nice. I didn't spend much time in the hotel, but the room was clean and overall I had a fine experience. The room doesn't have a microwave, and there's no bottled water or water station, but I didn't find it to be a big deal. The location is decent and I felt safe enough returning at night, but I did keep the shades closed because my room was on a low floor visible from the street."

"Had a relaxing staycation here, beautiful rooms. good food/bar will be back soon "

"Fairly smooth registration. Hotel is large but is very dated. The phone in my room did not work. I informed staff and they told me it would be fixed. That never happened. I also mentioned the bathroom door was broken and would not lock. I was told maintenance would repair. Again, no results. The following morning, hotel lost hot water due to issues with their hot water heater. I couldn't call them to ask of the issue, as my phone was broken therefore, had to physically travel down to the lobby to inquire of the issue. Several other patrons complained however, staff could not provide a timetable for when repairs would be made. Several staff members tried to empathize however, others could not be bothered. Instead of reimbursement, I was offered "quick bucks" for a future stay, but I do not plan to stay there ever again. I am disappointed with Expedia and plan to broadcast this further. "

"The staff stole an $80 medicated rub from my wifes toiletries that she uses on my back (I've broken 13 vertabra in the past and that's why I have it). It was in a tote bag on the ground next the phone in the room. We came back from lunch and the tote bag was empty. They had emptied the trash but not other cleaning was done like they took it and never came back. We requested they come back to the room 6 times. Nothing was done BUT they did come to ask about missing clothes someone had forgotten in the drawer...very upset."

"I paid for the early check-in, but wasn't able to check in at all, the front desk staff was incredibly rude. We were there to attend a family funeral, but had to book another hotel after arrival because La Quinta's elevator was out of order, and my 85-year-old mother couldn't climb 3 flights of stairs."

"The hotel itself was okay. After calling 5x's with no answer house keeping did finally respond to my request for an extra blanket and a set of towels. 2 hours later they did bring it to the room. I went to take a shower that evening the water was cold. I called guest services and maintenance showed up made an adjustment where it was now lukewarm. I was just like whatever, its better than it was. BTW the maintenance guy was excellent. Then we had to stare at a pile of soiled linen stacked up right across from our room for the two days we were there. I only saw housekeeping 1 time in the hotel, and that was when they answered my request. The staff was friendly overall. The expeience, I would definitely not stay here again because of it."

"I only stayed here for overnight, but the room was beautiful. Comfortable bathroom was clean. Kitchen area was clean. Check-in was easy. Staff was wonderful accommodated you with everything. I left my water bottle in the room and they let me go back up and get it of course with security I would recommend this hotel right across the street to 7-Eleven and another breakfast place."

"Avoid staying in the area in general if you can. Staff wasn’t really friendly minus one cleaning staff who let me in back to my room before check out when my keys stop working and went to the front desk twice to try and fix it. No restaurants or food service with in walking distance "