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Reviews of Super 8 by Wyndham Bakersfield South CA

2 out of 5
Super 8 by Wyndham Bakersfield South CA
3620 Wible Road, Bakersfield, CA

Reviews

6.8
Rating 10 - Excellent. 251 out of 1000 reviews" "
Rating 8 - Good. 290 out of 1000 reviews" "
Rating 6 - Okay. 177 out of 1000 reviews" "
Rating 4 - Poor. 127 out of 1000 reviews" "
Rating 2 - Terrible. 155 out of 1000 reviews" "

7.0/10

Cleanliness

7.6/10

Staff & service

6.0/10

Amenities

6.6/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

10/10 Excellent

Maria Consuelo Leones, Napa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 1 night in Apr 2024
Response from miss on May 1, 2024
Thank you for honest review.Super8

2/10 Terrible

Phayvanh

Travelled with partner
Disliked: Amenities
i booked a non smoking room to get to the hotel and the person at the desk said they were out of those rooms. wouldn’t you think if a customer booked the l certain room it would be reserved? i get upstairs to the room and it smells and smells of smoke, dirty room, walls are dirty.
Stayed 1 night in Apr 2024
Response from miss on May 1, 2024
Hello Sorry for any inconvenience,We will try to better our service.Super8

4/10 Poor

Johnny, Goodyear

Did not like my stay
Stayed 1 night in Apr 2024
Response from miss on Apr 25, 2024
Hello We are sorry for any inconvenience we will work to better our service.Super8

6/10 Okay

rosa

Travelled with partner
too noisy
Stayed 1 night in Apr 2024

8/10 Good

Denise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its clean, quite, everything was good.
Stayed 1 night in Apr 2024
Response from miss on Apr 24, 2024
Hello Thank you for your honest review much appreciated.Super8

8/10 Good

Elizabeth

It was safe side of Bakersfield
Stayed 3 nights in Apr 2024
Response from miss on Apr 19, 2024
Hello Thank you for leaving an honest request.

10/10 Excellent

zhengfu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
总体很好，我们长途行程中很好的休息地。
Stayed 1 night in Apr 2024
Response from miss on Apr 18, 2024
Thank you for your honest review. Super8

6/10 Okay

Roberto

Disliked: Cleanliness, property conditions & facilities
Place a okay. Reason I gave poor review is because carpet was wet from ac unit, floor was sticky and roaches
Stayed 1 night in Apr 2024

4/10 Poor

Virginia

Travelled with family
Disliked: Property conditions & facilities
No real breakfast, granola bar or a pack of oatmeal (small kid size). Ceiling leaked(from room above bathroom, bath tub backed up while showering. The only saving grace was that the bed was very comfortable and clean.
Stayed 1 night in Apr 2024
Response from miss on Apr 7, 2024
Hello Sorry for any inconvenience we will work on bettering our service.

6/10 Okay

Mitchell

Disliked: Property conditions & facilities
Jacuzzi and laundry broken
Stayed 1 night in Jan 2024
Response from Miss on Apr 2, 2024
I'm so sorry for any inconvenience this may have caused you! laundry was fix as soon as possible

8/10 Good

Cam

Liked: Cleanliness, staff & service
Friendly
Stayed 1 night in Mar 2024
Response from Miss on Apr 2, 2024
thank you and thank you for choosing us!

10/10 Excellent

Juan

Business traveller
Good service
Stayed 1 night in Mar 2024
Response from Patricia on Mar 25, 2024
Hello Juan, Thankyou so much for the feedback. WE are happy to hear that you had a great experience at super8.Till next time Super8 management.

10/10 Excellent

Juan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen servicio
Stayed 1 night in Mar 2024
Response from Patricia on Mar 25, 2024
Hola Juan Muchas gracias por su vicita lo esperamos para la proxima.Super 8 management

2/10 Terrible

Mathew

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024

2/10 Terrible

Simona

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
My car was stolen from the parking lot
Stayed 1 night in Mar 2024
Response from Miss on Mar 14, 2024
SORRY FOR ANY INCONVENIENCE, POLICE REPORTE WAS MADE, THE POLICE OFFICER STATED THAT GUEST LET IN A STRANGE ON THE ROOM, STRANGE WAS ABLE TO GRAB THE CAR KEYS AND LEAVE WITH THE CAR, SORRY WE CAN'T HELP MORE ON THIS CASE.

4/10 Poor

Fern

Business traveller, Travelled with partner
Disliked: Staff & service
Near the freeway and really loud. My room smelled like smoke.
Stayed 1 night in Mar 2024
Response from Miss on Mar 6, 2024
SORRY FOR ANY INCONVINIENCE, WE DO PROVIDE SMOKING AND NON-SMOKING ROOMS!!

4/10 Poor

Robert

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Miss on Mar 6, 2024
THANK YOU CHOOSING SUPER 8

8/10 Good

Bruce

Stayed 1 night in Feb 2024

2/10 Terrible

LaRae

Travelled with family, Business traveller
Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

4/10 Poor

Charly

Travelled with family and small children, Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
When we first arrived they didnt have the room we reserved. So placed us in a room w one bed and it was gross. Cigarette butts on the ground in the room. The lamps were held together w zip ties. The bathroom door had a hole.in it. The bedding had Cigarette holes in it..the pillow cases had other peoples hair on it & the mattress was absolutely disgusting..with stains all over it. The people next door were up & loud all night. People living in the rooms. I almost left to find another motel but it was already 9 at night so i stayed. The only thing decent at this place was the staff...
Stayed 1 night in Feb 2024
Response from Miss on Mar 6, 2024
SORRY FOR ANY INCONCINIENCE, LOOKING TRUE YOUR RESERVATION YOU WERE BOOK FOR A SMOOKING ROOM!! WE DO PROVIDE SOMOKING ROOM AND NON-SMOKING! AND IS HARD FOR OUR STAFF ACOMODATE YOU WHEN WE HAVE NO ROOMS AVALABLE! THANK YPU FOR CHOOSING SUPER 8

4/10 Poor

Katie

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an AWFUL experience. The employees do not care to pay any attention. I went in with my reservation ready and the female who was working the desk in the office tried to tell me i didnt have a reservation here. Then i show her my messages and confirmations on the hotel room reservation and then she agrees to finally help me. This same woman gave me a card to a room that was completely destroyed and filthy by other guests. Then i had to go back to the office and request a new room and they tried to tell me thst they did not have any ... until they realized they gave me a filthy used room. Even the final room they gave me was very dirty. This hotel is gross with high price and careless staff members.
Stayed 1 night in Feb 2024
Response from Miss on Mar 6, 2024
SORRY FOR ANY INCINVINIENCE!!

2/10 Terrible

Abilene

Stayed 1 night in Feb 2024

8/10 Good

Raymond

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024
Response from miss on Feb 22, 2024
thank you for choosing super 8

6/10 Okay

Waled, Amarillo

Stayed 1 night in Feb 2024
Response from Miss on Mar 6, 2024
THANK YOU FOR CHOOSING SUPER 8!

2/10 Terrible

Debbie

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was greeted by 3 ppl who wanted to buy dope and men all outside cat calls. Dirty room no towels not renovated since 80s smelled bad dog poop in stairway suite my foot nothing about this place was enjoyable. wonder if anyone from Wyndham/franchise has actually seen this place and ppl who clearly live there. Lady at front was nice no issue there. Very uncomfortable just walking to room. Will never ever stay there pretty sure if health dept. Went there it would be shut down. Got full refund left 30 min after I got key.no thank you
Stayed 2 nights in Feb 2024
Response from miss on Feb 20, 2024
sorry for any inconvenience

6/10 Okay

Octavio

Liked: Staff & service
Bad place
Stayed 1 night in Feb 2024

10/10 Excellent

Ramazan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff is very helpful and nice, clean rooms
Stayed 1 night in Jan 2024
Response from Patricia on Feb 8, 2024
Hello,Thank you for the feedback We are happy to hear you enjoyed your stay. Thank you for choosing Super8. Until next time.

10/10 Excellent

tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from miss on Feb 22, 2024
thank you for choosing super 8

4/10 Poor

Kat

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
skimpy
The room was dates and dark, not horrible, not cheerful. They gave me 2 see-thru thin bath towels that had stains on them. the thinest bath towel I've ever seen in my long life. and no other towels. The bed was comfy, and I slept well. TV worked. Was not far to go out to dinner. Free breakfast was a joke. coffee, and if you ask, the dude at the counter with the full sheet of bullet-proof glass would hand you a dry single pack muffin of some sort. I would not go there again.
Stayed 1 night in Dec 2023
Response from Miss on Feb 20, 2024
im so sorry for any inconvenience of yours. super 8 management

8/10 Good

Silvestre, Santa Maria

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just as a suggestion they need remplace the blankets,towels and repair the switch on the bathroom for the mist
Stayed 3 nights in Jan 2024
Response from miss on Jan 20, 2024
thank you for choosing super 8I'll have maintenance take care of

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
God Awful…not Safe
If i could give a negative amount of stars I would. To start w things that were not working: phone, refrigerator, hot water, and TV. Neighbor was a tweeker family up till 4am…then back up again at 7am. We asked to move rooms and were denied. Open air drug market it seemed also. We left and call the cups on the neighbors bc they had small children with them
Stayed 1 night in Jan 2024
Response from miss on Jan 14, 2024
sorry for the inconvenience, thank you for choosing super 8

8/10 Good

Silvestre, Santa Maria

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2024
Response from miss on Feb 22, 2024
thank you for choosing super. 8

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Adequate accommodations
For a low budget hotel the room was clean with no musty smells and clean sheets. Bathroom was fine and it didn’t smell of mildew. The room had the expected amount of towels for two but only had one wash cloth. The place was fairly quiet. Checking in was easy and the people were nice. I think they need to change their advertisement of "free breakfast", though. Yes, I would come back if just passing through. For us, it was clean.
Stayed 1 night in Jan 2024
Response from miss on Jan 11, 2024
Hello Nancy Thank you so much for taking the time to give us a honest rate we appreciate your business. Hope to see you again soon! Super8 Management

10/10 Excellent

jose eduardo

Travelled with family
Liked: Cleanliness, amenities
Good
Stayed 2 nights in Dec 2023
Response from miss on Jan 11, 2024
Hello Jose thankyou for your preference hope to see you again soon.Super8 Management

6/10 Okay

Juan

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Property was quite dirty and tv did not work
Stayed 1 night in Dec 2023

2/10 Terrible

Debiprasad

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible experiance
This is the worst stay till date.
Stayed 1 night in Dec 2023
Response from Patricia on Feb 8, 2024
Hello We are sorry for any inconvenience. We will work to better our service.

4/10 Poor

Ilya

Liked: Cleanliness
Disliked: Staff & service
During registration had been asked to deposit additional $60 in cash for covering probable damages Very strange Breakfast was terrible Will not recommend
Stayed 1 night in Dec 2023
Response from Patricia on Feb 8, 2024
HelloSorry for any inconvenience, but it does state on our online that deposit is required.

4/10 Poor

Julie

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Miss on Dec 18, 2023
SORRY FOR ANY INCONVINIENT

2/10 Terrible

Ricardo

Disliked: Cleanliness, staff & service, property conditions & facilities
terrible
Stayed 1 night in Dec 2023
Response from miss on Dec 19, 2023
Hello We are very sorry for any inconvenience.Super8

2/10 Terrible

Mariela

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023
Response from miss on Dec 15, 2023
HelloSo sorry for any inconvenience.Super8

4/10 Poor

Jim

Business traveller
A lot of sketchy people around
Stayed 1 night in Dec 2023
Response from miss on Dec 15, 2023
So sorry for any inconvenience.Super 8

2/10 Terrible

Vanessa

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t ever stay here
Bad experience floor was dirty and furniture messed up place had bed bugs left to get another hotel person at front desk wouldn’t accommodate us at all and said we need to get a hold of hotels.com for our money back
Stayed 2 nights in Dec 2023
Response from miss on Dec 12, 2023
Sorry for your bad experience, but we have no bed bugs!

2/10 Terrible

Ming, Oakland

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I have never seen a hotel demand cash deposit. Aside from that, the carpet is dirty and the bathroom smells.
Stayed 1 night in Dec 2023
Response from miss on Dec 12, 2023
Sorry for any inconvenience, but we do require 60 cash deposit that's refundable at checkout. When the reservation is paid by third party.

2/10 Terrible

Shellby

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from miss on Dec 12, 2023
Thanks for your time.

10/10 Excellent

Shellby

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2023
Response from miss on Dec 6, 2023
Thank you so much for choosing super8. We appreciate Ur time and feed back.Hope to see you next time.

2/10 Terrible

Navjot

Stayed 2 nights in Nov 2023
Response from Miss on Dec 12, 2023
Thanks for your time.

6/10 Okay

Amit

Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
I had requested for a first floor room and a rollaway bed when I booked online in advance however wasn't provided with neither. The room didn't even have a coffee maker and when I requested for one it took the front desk guy eternity and couple of reminders to get me one. There was no trash bin in the room which was unexpected. Even though they advertise breakfast is included, it is simply a joke as you get a muffin and coffee at the front desk that's it. Overall a below average experience for me and family.
Stayed 1 night in Nov 2023
Response from miss on Dec 6, 2023
So sorry for any inconvenience I replied back we do not provide a rollaway. For breakfast it does say to go breakfast online. Our breakfast room is currently under renovation, though we believe our breakfast is over average for the pricing of our bookings. Have an amazing day.

6/10 Okay

Gerard

Travelled with family
Below average..no hand towels
Stayed 1 night in Nov 2023
Response from miss on Nov 27, 2023
Hello Sorry for any inconvenience Since there is no comment not sure why the low rate.Thank you for your time.

6/10 Okay

Caesar

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff at the front desk was very nice and helpful. The rooms were terrible. Holes in the wall, dirty wall, missing screws in the bathroom door, tub and sink was stained, carpet needed replacing, some holes were Patti but not painted. The furniture was old and chipped. I would not recommend this hotel to anyone.
Stayed 2 nights in Oct 2023
Response from Miss on Nov 2, 2023
We are sorry for your bad experience and will work on these issues

6/10 Okay

Samantha

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I am not super picky. We got in at 1a Friday night, left first thing in the morning, came back at midnight and left before checkout time. I don't need a lot from a hotel. With that said, towels and bedding were very stained. Main use areas were clean but definitely not the walls and carpet. We reserved for 5 (3 adults and 2 kids) but were not given a room with a couch. In their defense, I never asked to be moved because we were just too tired to deal with it. I did have a small argument with front desk when I asked for more towels. There were only 2 in the room, there were 5 of us, pretty common sense we would need more. They wanted me to wait until housekeeping came in at 930a (we needed to leave for our event at 10a so that wouldn't work) and wanted us to return the 2 dirty towels we had to get 2 more clean ones (still not 5). They were very good when I came in late Saturday night and had lost the room key. Got me a new one quickly.
Stayed 2 nights in Oct 2023
Response from Miss on Nov 2, 2023
We are sorry for your bad experience we will definitely work on these issues to make a better stay for our customer.