Forfaits vacances – Back Mountain

We have been coming to this hotel for 8 years and loved it because they had something for the kids to do almost every hour. We booked almost a whole week and it was 2 activities a day. The recently renovated movie theater seats were almost halfway broken and all scratched up. The Jacuzzi and pool was ice cold. When you think you coming to resort that has a restaurant and bar on site and realize it only opens on weekend. No more Karaoke during week. We played bingo in a very dim Lit Lobby. The play ground area was unkept. You had to make sure you bring your own sponge dish detergent and cleaning supplies because they never came to room for turnover(broom, dustpan etc) . Oh and let’s not get into water park. 3 major rides were down and has been over a year and they still over charging for it which I think if you stay there it should be little to nothing! Since all these activities are at a low, Why is the hotel rate still so high? The pool water outside was green and the lady in bowling alley accused me of taking a bowling pass off her cart in front of people. I spent almost $1000 for 4 days and you think I would steal number 1 and number 2 a damn $6 free bowling pass. I was so embarrassed! I complained and was told someone would call and no one ever did!

Love

Very good ❤️

Chambre très propre. Personnel très accueillant et sympathique!

We absolutely loved this place from the moment we walked through the door! We came for nascar race weekend and it was the absolute perfect place to lay our head after the races! It’s quiet and beautiful! The space also had everything we could’ve possibly needed! We wished we had more time to spend at the location and will definitely be back!