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Reviews of Aldercarr Hall

4 out of 5
Aldercarr Hall
Attleborough Road, Great Ellingham, Attleborough, England

Reviews

8.4

Very good

Rating 10 - Excellent. 110 out of 239 reviews" "
Rating 8 - Good. 79 out of 239 reviews" "
Rating 6 - Okay. 28 out of 239 reviews" "
Rating 4 - Poor. 12 out of 239 reviews" "
Rating 2 - Terrible. 10 out of 239 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

8.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

2/10 Terrible

Rob

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Kymberley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Alex

Stayed 1 night in Nov 2023

10/10 Excellent

sharon

Stayed 1 night in Dec 2023

10/10 Excellent

Charlotte

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't hesitate book it
Last minute night away , lovely welcome from owner showed us where we could park ,how to get to our room and chatted to us for bit,lovely man. Was about 7:30 pm when arrived so we popped are bags in room and then went local town for food , later after back we went to swimming pool for hour was absolutely lovely sooo warm and inviting spent over hour in there had to ourselves ,back in room we got into comfy beds and watched tv before sleeping , In morning got up early went to sweet little diy breakfast bar in conservatory plenty of choice of drinks hot and cold.And choices of cereals ,toast , yogurts and fruit. Definitely would stay again such a hidden gem truly a beautiful place, thank you
Stayed 1 night in Nov 2023

2/10 Terrible

Louise

Travelled with family, Travelled with group
Disliked: Amenities, property conditions & facilities
Rooms smelt damp. Pool water green, carpet around pool smelt damp. Shower goes from boiling to freezing without touching anything - unable to use! Breakfast basic, and room freezing. Can hear people in the room next door. Avoid
Stayed 1 night in Nov 2023

6/10 Okay

Michael, Ipswich

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Good things; quiet, comfy bed, bottled water, shower gel & hand wash. Bad things; car park full, uneven path to room, lack of cleanliness (e.g. hair in both plug holes, used contact lenses from previous occupant had been left on bedside table & carpet not clean), breakfast area not clean with lack of food choices, hot tub broken (we did not know this until the day before we arrived when I asked about it). lack of swimming pool availability, only 1 toilet roll, poor TV signal.
Stayed 2 nights in Nov 2023

2/10 Terrible

Susan

Stayed 1 night in Aug 2023

8/10 Good

Janet

Stayed 1 night in Oct 2023

10/10 Excellent

Martin

Liked: Amenities
Nice place at a reasonable price would recommend a stay here.
Stayed 1 night in Sep 2023

4/10 Poor

mauro

Travelled with family
Disliked: Cleanliness
Stayed 1 night in Sep 2023

6/10 Okay

Steven

Disliked: Property conditions & facilities
Stayed 4 nights in Aug 2023

8/10 Good

David

Liked: Cleanliness, staff & service, room comfort
Great having a pool to swim in morning and evening. Ronnie was very friendly and helpful. Bed was extremely comfortable. Breakfast was very basic but adequate.
Stayed 2 nights in Aug 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money
Used hotel as a central location for house hunting. Room was clean and well presented - only issue is that the wash basin was little small. The premises - ie pool and restuarant were all clean and the staff/owners were really friendly. Breakfast was as described ie a simple continental and we had no complaints with the hotel.
Stayed 2 nights in Jul 2023

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic find and value for money. Kids loved it it was a mini suite
Stayed 2 nights in Aug 2023

6/10 Okay

Craig

Stayed 1 night in Jul 2023

10/10 Excellent

Mel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

6/10 Okay

Justin

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Aldercarr hotel
Did not like the self service breakfast, should have had a full breakfast service and fresh coffee. Thought that was pretty lazy for a hotel.
Stayed 1 night in May 2023

2/10 Terrible

Darren

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

Diane

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

8/10 Good

lisa

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Served its purpose
I found it quite odd that there was nobody to greet you , no real check in Room was ok , bed could have been much more comfortable Quiet peaceful location
Stayed 1 night in Apr 2023

8/10 Good

Mark

Stayed 2 nights in Mar 2023

6/10 Okay

Kevin

Business traveller
Liked: Cleanliness
Breakfast room was absolutely freezing.
Stayed 4 nights in Jan 2023

4/10 Poor

Sophie

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Tired, cold and dated
Stayed here with my husband as it looked like a convenient location to use as a base for visiting Norwich. Its advertised like a spa hotel, in reality its a glorifed b&b... which is fine in itself but not what we expected. We provided my dietary requirements when we booked but nothing was provided. Breakfst was served in a freezing cold, dark side room, minimal effort, there wasnt any water in tje kettle and there was no tap to fill it. The rooms themsevles were also cold, and the decor was plain and tired. The rooms felt like they jad been diy-ed on a budget... doors and walls were paper thin and we could hear next doors conversation. Very disappointing
Stayed 1 night in Dec 2022

10/10 Excellent

Samantha

Stayed 1 night in Oct 2022

8/10 Good

keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2022

8/10 Good

Kelly

Liked: Cleanliness, property conditions & facilities, room comfort
Different
It was self check in, an email with instructions and your room number. Find your room, key on bed waiting for you. Breakfast is now continental, help yourself. No staff what so ever. Bread for toast, jams, yogurts, three types of cereal, orange juice, milk and water. Variety of teas, coffee and hot chocolate. Fruit in a fruit bowl.
Stayed 2 nights in Aug 2022

10/10 Excellent

Mohammed

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location. Felt safe and very clean.
Stayed 2 nights in Jul 2022

6/10 Okay

Andrew, Coalville

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
For the first time in my life I caused sufficient aural distress to the neighbouring room that they knocked the door to ask more to stop the noise. Paper-thin walls, supersensitive hearing or deafness on my part - I didn't think my mobile phone was that loud?? Whatever - nice location, a bit pretentious to call this a 'hall', but well presented, with a pool and spa if you're into such things. Good enough room for working in, poor DIY breakfast. Maybe my feelings would have been different if I was on hols., but I wouldn't;t choose to stay here again on business. Self service check in and no staff around at all was different!
Stayed 1 night in Jul 2022

8/10 Good

Jenni

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay, once we met the owners they were very welcoming. We were left to get on with breakfast, enjoyed swimming in the pool and there was a lovely garden that the children were encouraged to play in.
Stayed 1 night in Jul 2022

2/10 Terrible

Verified traveller

Business traveller
Disliked: Staff & service
RUDE!
twin room booked for work colleagues who arrived and were told that the room was no longer available, when contacted via telephone to query this, the gentleman on reception was rude and would not allow me to query the issue. judging from other reviews on the internet, this establishment needs to invest in some additional customer service and hospitality training.
Stayed 1 night in Jul 2022

8/10 Good

Steve

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First Time
Excellent in so many respects. Value for money superb. Fantastic food nearby at The Crown. Situated in a quite rural location. Perfect for my needs
Stayed 1 night in Jun 2022

10/10 Excellent

Lisa

Stayed 1 night in May 2022

10/10 Excellent

Gavin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022

8/10 Good

Catherine

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Convenient and well priced
Accommodation as expected for price paid! Beds were comfortable and apartment quite spacious. Furniture a little tired but clean. Breakfast very basic as described but bread turning mouldy on last morning as out of date! Electric shower worked well and plenty of clean towels provided! Waste paper bins in room weren’t emptied during our three night stay so overflowing. All in all a pleasant stay in lovely surroundings
Stayed 3 nights in May 2022

6/10 Okay

Peter, Abbots Langley

Travelled with partner
Liked: Staff & service
The accommodation was dated, along with the grounds needs work The breakfast was disappointing cereal or toast only, help yourself. 3* at best. The staff from the SPA were lovely
Stayed 2 nights in May 2022

8/10 Good

Martyn

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Im booked here for 4 weeks. 1st in. Love the comfy bed and use of indoor
Stayed 3 nights in May 2022

8/10 Good

Christopher, Lacey Green

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Good value. A quiet country location. Fairly basic but quite acceptable room. The pool was nice but quite small. We could access the pool without charge in the morning up to about 10.00 and in the evening from about 8.00 - when the Spa was not operating. No cooked breakfast, but cereal, toast, yoghourt etc. was fine for us We would come again.
Stayed 2 nights in May 2022

10/10 Excellent

Clive

Stayed 2 nights in Apr 2022

8/10 Good

Helen

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for a little getaway with my little girl. Was lovely to have a warm private swim just before bed and another before breakfast, although it wasn't explained about if there was changing room or toilet in the pool area. Maybe some signs or a guide would be helpful? Gigantic comfy bed. Good bathroom with big bath, shower and nice toiletries. Good breakfast with everything we needed, would have been nice to have fresh coffee rather than sachets, but hey, it did the job! Owner was very helpful and friendly, and made sure there were some cocopops out for my daughter for breakfast! Will definitely be visiting again!
Stayed 1 night in Apr 2022

10/10 Excellent

Tobias

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended
A lovely stay. Beautiful building, gardens and surroundings. The pool is a wonderful addition, and we made full use of it. Owner and staff were friendly, caring and flexible in their management style. Overall it was a really good family experience.
Stayed 4 nights in Apr 2022

10/10 Excellent

Carolyn

Stayed 1 night in Apr 2022

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent overnight stay.
Clean, friendly, quiet and just what we needed for a flying family visit.
Stayed 1 night in Mar 2022

6/10 Okay

Stuart

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

10/10 Excellent

Kate

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for us!
Absolutely loved this perfect place for us! Great family room and loved the swimming pool and spa onsite! Thank you to Aldercarr Hall! What a gem of a place, lovely outside space. Would love to see some more fruit options with breakfast but other than that we were very happy! We will most certainly stay again!
Stayed 2 nights in Oct 2021

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was ideal for our requirements, and very relaxing
Stayed 1 night in Sep 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good for the price
For a family stay, the mini suite with a double room, separate bunk bed room and small lounge area with TV, coffee and fridge, all in a detached building so we didn't have to worry about making noise, was perfect. The rooms were clean and the beds and temperature comfortable. The shower wasn't luxurious but was clean. The breakfast was help yourself cereal, toast, yoghurt, juice, tea and coffee, so as long as you're not expecting full cooked breakfast, it'll get you going! The outside area is nice if you get good weather. Can't help but feel some of the less kind reviews are expecting too much in this price bracket in this area. If you're after a luxury 5* manor house this isn't it, but you should expect to pay a lot more. If you're after a small but perfectly comfortable, safe, clean family suite for not too much, those is very good!
Stayed 2 nights in Sep 2021

10/10 Excellent

Kerry

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great host, lovely room, bed really comfortable. Would definitely return to stay again.
Stayed 2 nights in Sep 2021

10/10 Excellent

Aaron

Business traveller
Pleasant 1-night stay
Nice quiet location, friendly host, comfy bed and pillow
Stayed 1 night in Sep 2021

10/10 Excellent

Joy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked easy parking, quiet spacious room with private entrance door, friendly host, help-yourself breakfast.
Stayed 1 night in Aug 2021