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Reviews of Renaissance Atlanta Waverly Hotel & Convention Center

4 out of 5
Renaissance Atlanta Waverly Hotel & Convention Center
2450 Galleria Pkwy SE, Atlanta, GA

Reviews

9.0

Wonderful

Rating 10 - Excellent. 671 out of 1001 reviews" "
Rating 8 - Good. 194 out of 1001 reviews" "
Rating 6 - Okay. 69 out of 1001 reviews" "
Rating 4 - Poor. 34 out of 1001 reviews" "
Rating 2 - Terrible. 33 out of 1001 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

2/10 Terrible

Destiny

Travelled with partner
The staff was kind but they not only overbooked us, but others with longer standing reservations. We had to cancel my wife's birthday weekend and she was incredibly dissapointed and upset, as it says there were still plenty of rooms avaliable at booking.
Stayed 1 night in May 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our stay.
Stayed 2 nights in May 2024

8/10 Good

Brandi, Cleveland

Travelled with partner
Liked: Amenities, property conditions & facilities
Our first impressions were not good. Upon arrival I went to check in while my husband sat with the car. There was a minimal line. In the 3-5 minutes it took me to check in my husband was hassled by a security guard that he needed to move our car. We were self parking instead of of valet and he was more worried about the valet service than guests of the hotel. The thing is, you have to check in and receive a scannable code before you can park. I'm not sure if he expected us to park across the road or what but his behavior was uncalled for. The security guard gave us dirty looks the entire duration of our stay. Upon arrival to our room everything seemed ok other than the dirty bathroom floor covered in the previous guest's hair. The hotel was fully booked so changing rooms wasn't an option. We made sure to wear house shoes. The hotel is beautiful and other than the security guard all staff was very helpful and polite. We enjoyed the restaurant and bar inside the hotel and the location. Overall everything was good. Just something to be aware of and management definitely needs to know about how guests are being treated by security.
Stayed 1 night in May 2024

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

kris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Jane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for a night at Battery Park and Braves game. The hotel is an easy walk to the ballpark.
Stayed 1 night in Apr 2024

10/10 Excellent

Armin

Business traveller
Liked: Cleanliness, staff & service
The bar has best old fashions
Stayed 3 nights in Mar 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to Braves stadium!
Stayed 1 night in Apr 2024

8/10 Good

Eddie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 1 night in Apr 2024

10/10 Excellent

Brandy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No complaints. The walk to the braves stadium was easy & enjoyable.
Stayed 2 nights in Apr 2024

10/10 Excellent

Jaden

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for Braves games!
Stayed 1 night in Apr 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Our room was excellent
Stayed 1 night in Apr 2024

8/10 Good

Maria

Stayed 1 night in Apr 2024

10/10 Excellent

Shannon

Travelled with family
Great hotel! Close to Truist Park. Nice rooms and lobby. Whoever designed the parking lot must have been asleep at the time. It makes no sense.
Stayed 2 nights in Apr 2024

8/10 Good

Evan, Chelsea

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
It’s a convenient location.
Stayed 2 nights in Apr 2024

10/10 Excellent

kaitlin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for families and walking to braves game
Stayed 2 nights in Apr 2024

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, property conditions & facilities
I stay here all the time. Top notch. Unfortunately, you have to pay for parking now.
Stayed 2 nights in Mar 2024

8/10 Good

Jill Marie, Greenfield

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Great location and great hotel overall but the bathroom in my room was dirty.
Stayed 1 night in Apr 2024

10/10 Excellent

Emilee

Liked: Cleanliness, staff & service, property conditions & facilities
Very happy
Stayed 1 night in Apr 2024

10/10 Excellent

Kresea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Johnnie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay there was a great experience
Stayed 1 night in Mar 2024

6/10 Okay

Tara

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

RUDOLPH

Liked: Cleanliness, staff & service, property conditions & facilities
The best so far
Stayed 2 nights in Dec 2023

2/10 Terrible

MOHIT

Travelled with family, Business traveller
Liked: Amenities
Disliked: Cleanliness, staff & service
I booked a room with King but they gave me queen.
Stayed 2 nights in Mar 2024

8/10 Good

Larontia

Liked: Cleanliness, staff & service, property conditions & facilities
Good experience.
Stayed 2 nights in Mar 2024

6/10 Okay

Michael

Business traveller
Liked: Cleanliness, staff & service
This propert changed from past stays. Rooms lack lots of items used to be available like toiletries, full room service not saved in plastic to go containers and have to eat a steak using a plastic knife snd fork. Covid time is over snd they still serve like it’s still exist. Other hotels offer much more for same or less cost. Not sure if I would stay there again.
Stayed 1 night in Mar 2024

10/10 Excellent

Missy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff and easy checkin
Stayed 1 night in Mar 2024

2/10 Terrible

Wanda

Stayed 2 nights in Feb 2024

10/10 Excellent

Nancy

Liked: Cleanliness, property conditions & facilities
Wonderful staff and facility
Stayed 1 night in Feb 2024

10/10 Excellent

Chandra

Stayed 5 nights in Feb 2024

10/10 Excellent

Valerie

Stayed 1 night in Feb 2024

10/10 Excellent

Chandra

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Feb 2024

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Victoria

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’m so far obsessed with the room and cleanliness and how friendly the staff is.
Stayed 1 night in Feb 2024

4/10 Poor

Earica, Northport

Travelled with family, Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The property is nice however, they need more staff! Every time I called and asked for something that should’ve been easily delivered, I was told I could pick it up because they were the only person at the desk!
Stayed 2 nights in Feb 2024

10/10 Excellent

Holly

Business traveller
Liked: Property conditions & facilities, room comfort
The hotel and the staff where great. Would stay again. Would not eat the very expensive Buffett again that is way over priced.
Stayed 1 night in Feb 2024

10/10 Excellent

josefina

Travelled with family
Stayed 1 night in Feb 2024

6/10 Okay

Joan

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Chris

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Latest stay, not sure I will be back
A lot has changed in a year-parking is awkward with new gates for paid parking-not very welcoming outside for someone arriving to checkin-red curbs and no parking signs up, so want sure where to park for checkin-security assured on the curb was fine for checkin. Bellhops had to accompany to car to load luggage for cart-new policy. Checkin-paying for rooms wasn’t clear and room Kerry’s deactivated the next day in the middle of 3 night stay since they didn’t take a card for incidentals at checkin, had to go back to desk for new keys/add card on file. Charged for a separate booking on checkout and thought it was done on checkin. Quite confusing and frustrating. Bathroom tub/shower could be updated, rest of room was great!
Stayed 2 nights in Jan 2024

4/10 Poor

David

Business traveller
Liked: Cleanliness, staff & service
Let me start by saying the staff was great. All these extra charges and fees are getting ridiculous. I was charged five dollars for using a Mastercard. Parking is $35 dollars a day to park yourself and then there was a wait to get out of the parking lot because the barcode they give you doesn’t work. They asked to pay a fee to get out of the parking lot.
Stayed 2 nights in Jan 2024

10/10 Excellent

Nick

Stayed 2 nights in Jan 2024

10/10 Excellent

Courtney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

4/10 Poor

David

Stayed 1 night in Jan 2024

6/10 Okay

David

Stayed 1 night in Jan 2024

10/10 Excellent

Marc

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Suzanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ATL
Clean and comfortable. Friendly service. Very nice indoor pool and spa area. Lots of equipment in the gym.
Stayed 3 nights in Dec 2023

10/10 Excellent

Bobby

Travelled with group
Great place for an overnight stay. The property was located very close to the venue that I was in town for. The staff was professional and the beds were comfortable. Would highly recommend to anyone attending an event nearby…
Stayed 1 night in Dec 2023

8/10 Good

Kendria

Stayed 1 night in Dec 2023