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Haven’t been to Atlanta in awhile. Hotel was amazing minus the beds as they were not comfortable at all. Everything else (location, food, shoppijg, walkability, accomodations pool, gym, etc) was perfect. We will definitely return.
My stay was very refreshing. My dog was with me and the only thing I needed around that was a dog water bowl, and poop bags. He made everyone happy and he loved all the attention from staff.
Housekeeping was not standard or up to par, but not all bad. Desk and car park staff were superb. I found the restoration I needed. My husband died in March and I was in Atlanta for the funeral of a best friend. So all the kindness shown to me at NOBU was very much appreciated. I feel grateful for choosing your hotel.
Melissa
Stayed 3 nights in May 2024
Response from Andrea on May 22, 2024
Thanks for your feedback. We look forward to seeing you again.
The A/C in the room was loud. The coffe machine wasn’t working and they didn’t change it or fix it although I asked for it daily ( I’ve booked for three nights)
Marise
Stayed 1 night in May 2024
Response from Nickole Guess, Front Office Manager on May 14, 2024
Marise, we are disappointed that we missed the mark during your recent stay with us. We truly hope for the opportunity to make up for it in the future!
Room was not up to par, notified staff and they upgraded my room to a suite!! Great customer service.
Nathan
Stayed 1 night in May 2024
Response from Nickole Guess, Front Office Manager on May 14, 2024
Nathan, we're thrilled we were able to turn things around for you during your recent stay. Thank you for honest feedback! We look forward to welcoming you back!
Everything About this Hotel Was Amazing . The Staff is So Attentive. The Smell the Cleanliness of the Hotel . I Only Stayed for One Night so I didnt get to Dine in At the restaurant but I will make sure to do that in the near future at a Location closer to home. Phipps and Lenox mall is literally across the street which was amazing great location great hotel .
Taniqua
Stayed 1 night in Apr 2024
Response from Nickole Guess, Front Office Manager on May 6, 2024
Taniqua, we truly appreciate your amazing feedback and are thrilled to hear you enjoyed your stay with us. We hope to welcome you back soon!
Our entire trip was exceptional. From check in to check out we felt like the staff was extremely accommodating and welcoming. We used the hotel car service to drop us off to a couple of destinations and the process was easy and very convienient.
We also ate dinner at Nobu our first night at the hotel. Food was exceptional and we loved having a dining option right there at the hotel that was opened late.
The rooms were clean and spacious. Very quiet and the entire hotel is scented to perfection. Only feedback is I wish they provided water or atleast water bottle refill stations on each floor.
We will certainly be staying again in the near future.
Denae
Stayed 2 nights in Apr 2024
Response from Nickole Guess, Front Office Manager on May 2, 2024
Denae, we truly appreciate your business and your honest feedback. We look forward to welcoming you back!
I wish the bartender was more welcoming when I sat down. He was huffing & puffing about a drink ticket that had just been rung in. I had to flag him down for the snack menu.
Kim
Stayed 1 night in Apr 2024
Response from Nickole Guess, Front Office Manager on May 2, 2024
Kim, we appreciate your honest feedback!
10/10 Excellent
Felyshia
Apr 18, 2024
Felyshia
Stayed 2 nights in Apr 2024
Response from Nickole Guess, Front Office Manager on May 9, 2024
This was a very nice hotel and my stay was great ! I was welcomed with a warm towel infused with lemongrass oil and tea . My room was clean and the gym was very nice . My only complaint was it somewhat noisy at night
Vanessa
Stayed 2 nights in Apr 2024
Response from Nickole Guess, Front Office Manager on May 2, 2024
Vanessa, we truly appreciate your honest review!
10/10 Excellent
Felyshia
Apr 17, 2024
Felyshia
Stayed 1 night in Apr 2024
Response from Nickole Guess, Front Office Manager on May 9, 2024
First time at a Nobu property, really enjoyed it. Great Value and would definitely stay again. Nobu Atlanta is in an awesome location! Sheldon at the front desk was great, and was the perfect person to start us on the Nobu journey,
Jay
Stayed 1 night in Apr 2024
Response from Nickole Guess, Front Office Manager on Apr 14, 2024
Jay, we truly appreciate your feedback. Thank you for taking the time to recognize the efforts of our amazing team! We look forward to welcoming you back!
We loved being able to walk to the mall and walk to get dinner. The customer service was great, however we did call to get new cups because our cups in the room were dirty but they never showed up. Everything else was great
Taylor
Stayed 1 night in Mar 2024
Response from Nickole Guess, Front Office Manager on Mar 31, 2024
Taylor, we truly appreciate your honest feedback. We hope to welcome you back soon for an even greater experience!