2 outdoor pools, sun loungers
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Reviews of La Mansion Inn Arenal

3.5 out of 5
La Mansion Inn Arenal
Road 142, 20 Kms West from the Dam, Arenal, Alajuela

Reviews

9.6

Exceptional

Rating 10 - Excellent. 326 out of 405 reviews" "
Rating 8 - Good. 55 out of 405 reviews" "
Rating 6 - Okay. 14 out of 405 reviews" "
Rating 4 - Poor. 8 out of 405 reviews" "
Rating 2 - Terrible. 2 out of 405 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Lorraine

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a wonderful stay. The view was spectacular. We sat on the porch every morning and evening to enjoy the birds. FYI, there are lots of bugs- I would recommend bug spray. The staff is perfect.
Stayed 3 nights in May 2024

10/10 Excellent

Darryl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of my families favorite places in the world
Stayed 3 nights in May 2024

10/10 Excellent

Rebeca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed it very much ! This is a less hectic area in the other side of the lake around 45 minute drive from fortuna. The food was good and the staff very kind! The view of the sunset from our bungalow was breathtaking. The room was really nice and clean, comfortable and quiet The bar and the pool closed a little earlier than we expected and if you are in Costa Rica in vacation having the pool closed a 7 pm is a bummer especially with the weather. But overall this is a place I would love to go back and will recommend.
Stayed 1 night in May 2024
Response from Cesar. on May 11, 2024
Thank you for the time taken to write your evaluation of your stay at our hotel. We really appreciate it.

10/10 Excellent

Zankhana, San Francisco

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property with amazing views and best staff serving memorable experiences. Very clean and well maintained hotel.
Stayed 2 nights in Mar 2024

10/10 Excellent

Pranav

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place. The views from the hotel is amazing. The rooms are huge and has a lot of area. Property is pretty big and provides very good views of the lake area. Swimming pool is very good. Food can be an issue if u are staying for multiple days. There are not many varieties, especially for vegetarians. Also, the property is a bit far from other general tourist attraction areas and other places to eat. So car is needed to get around.
Stayed 3 nights in Mar 2024
Response from Cesar. on May 11, 2024
Thank you so much for you feed back.Have a great day.

8/10 Good

Yosvany

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

6/10 Okay

Anita

Food is not good and it is expensive! Loved the view
Stayed 1 night in Mar 2024

10/10 Excellent

Teresa A

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful propert. Exceptional service and staff. Thank you.
Stayed 4 nights in Mar 2024

10/10 Excellent

Kevin, Meridian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the most wonderful experience at La Mansion! Our room/casita was perfect for our family of 5, and the views from anywhere on the property were spectacular, especially at sunset. The service was outstanding - from the restaurant staff to the reception hosts - making us feel welcome the minute we arrived. Our reception host walked us to our room, explaining the area and even getting us a couple of Imperials when we mentioned a beer sounding good after a long day of driving and hiking. We highly recommend La Mansion and would definitely stay here again and again!
Stayed 2 nights in Mar 2024
Response from Cesar. on Mar 27, 2024
Thank you for allowing us to be a part of your experience in Costa Rica. Pura Vida!

10/10 Excellent

Holly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay here. The views over the lake from the suites, restaurant and pool are stunning. The suites have so much character. It is close to tourist attractions. 40 min to most things but the drive is easy and we found the view, privacy and country stay preferable to busier options. The included breakfast was delicious and staff were very friendly and helpful. I would stay here again and highly recommend it.
Stayed 4 nights in Mar 2024
Response from Cesar. on May 11, 2024
Thank you,Pura Vida.

10/10 Excellent

STEPHANIE A

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at La Mansion for one night and absolutely loved it. The property is incredibly beautiful and the views are breathtaking - just as pictured in the photos. Our villa was so lovely - spacious and with a front balcony with the most amazing view. The staff is helpful and the food and drink options are wonderful. The hotel is relatively isolated - there aren't amenities close by other than a little convenience store. We stayed here as a stopover en route from La Fortuna to Monteverde, and it was perfect for one night. We would highly recommend staying at La Mansion!
Response from Cesar. on Mar 16, 2024
Thank you so very much Stephanie for your kind review. We really appreciate it. Have a wonderful day.

10/10 Excellent

Fei

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything about this place ! Cesar ( who is working there ) is the legend! Best service, great food, we definitely will be back!
Stayed 2 nights in Mar 2024
Response from Cesar on Mar 8, 2024
Thank you so very much for your feed back. It means a lot to us. Looking forward on having you for a near future stay again. Pura Vida!!

8/10 Good

Jeff

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful property. The staff was very friendly and helpful There was limited access to ice The lighting in our cabin was poor
Stayed 4 nights in Feb 2024
Response from Cesar. on Mar 4, 2024
Thank you so very much for your evaluation and feed back. We are working on the lighting of the Villas. Thank you so much. Pura Vida.

10/10 Excellent

Nancy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The natural beauty and the houses are absolutely wonderful, the staff is the best I have ever experienced. My wife unfortunately broke her ankle the first night we stayed there, a freak accident, and the staff was so caring! Their staff loaned us a wheelchair and crutches. The food was absolutely fantastic as was everything! Can't say enough good things about the resort and staff!!!
Stayed 3 nights in Feb 2024
Response from Cesar. on Mar 4, 2024
Hopefully Nancy is doing much better. Thank you so much for your feed back. It was very unfortunate the freak accident. Perhaps next time you will get to accomplish all the activities on your list of things to do in Costa Rica, Specially the fishing tour. Have a wonderful day. Please say "Hi" to Nancy form all our staff here at The Hotel La Mansion Inn Arena.

10/10 Excellent

Tracy

Travelled with family
Liked: Cleanliness, amenities
The La Mansion Inn is a beautiful destination on Lake Arenal. Beautiful property with spacious, gorgeous villas. Quiet and tranquil with outstanding views. Close to many attractions and excursions including many offered by yhe hotel itself. Very friendly and attentive staff as well. Would highly recommend.
Stayed 2 nights in Feb 2024
Response from Cesar. on Mar 4, 2024
Really enjoyed Tracy's stay at our Inn. Pura Vida!

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
It was a very clean, comfortable place to stay. The staff were amazing and very courteous. I will miss having our morning coffee and evening drinks on the back patio overlooking the beautiful grounds and Lake Arenal. I would highly recommend this place. Great if you want to be outside of busy LaFortuna.
Stayed 2 nights in Feb 2024
Response from Cesar. on Mar 4, 2024
Great to know you got to enjoy your time with us.Thank you for your feedback.Have a great day.

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Overall we had a great experience. The only downfall was the location is a little far from day activities, so it was a little difficult to get a ride to places. The restaurant is good but not that many other area to eat around the hotel. Also, some of out outlets didn’t work, therefore a room was very dark.
Stayed 3 nights in Feb 2024
Response from Cesar. on Mar 8, 2024
We appreciate all the feed back. It let's us know how we are doing as well us all the areas of opportunity to better our clients experience. Thank you.

10/10 Excellent

Delena

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view of the lake & volcano area. Excellent bird watching at the restaurant next door

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the warm water pool. It had a beautiful view of the lake. Our room was beautiful with a private patio and lake view. There were horses that walked by each morning and were charming. Very peaceful place. A 15 min walk/trail down to the lake was nice. The breakfast was a buffet and included many good options including scrambled eggs, gallo pinto, fruit (watermelon, papaya and pineapple), plantains, pancakes, cereal. Great alcoholic drinks at night. Dinner options were okay. Would return.
Stayed 2 nights in Feb 2024
Response from Cesar. on Mar 16, 2024
Maria, we really enjoyed your stay with us. Have a great day.

10/10 Excellent

Elida

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing view delicious free breakfast
This place is so beautiful. Even though it took us about 30 minutes to get to our attractions it was well worth it. The staff is so friendly and helpful especial the night security Fernando. The breakfast is delicious and the staff is very friendly and helpful. Mostly everyone spoke English. The bungalow was huge with 2 bathrooms. The view amazing.
Stayed 2 nights in Feb 2024
Response from Cesar. on Mar 24, 2024
We really appreciate your feed back. Looking forward on hosting you again soon. Pura Vida!

2/10 Terrible

Claudia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked one room through Expedia. I arrived and was told I had 2 rooms. I showed all of email records of my booking and was told I needed to contact Expedia. Expedia told me that since the rooms were non refundable they could do nothing about my ghost reservation. Super disappointed in both. The place itself is lovely and staff are friendly but not worth double the price.
Stayed 3 nights in Feb 2024

10/10 Excellent

Keila

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was wonderful! Our room was perfect, the view was magnificent, the pool & hot tub were superb, the food was delicious, and the staff were very friendly! Cesar was extremely helpful and accommodating. Would recommend. Thank you!
Stayed 3 nights in Feb 2024
Response from Cesar. on Mar 24, 2024
Thank you Keila,We truly enjoyed your stay. We'll be here waiting for you and your family for the next time you guys come around.

10/10 Excellent

Sebastian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lugar maravilloso.
Stayed 5 nights in Jan 2024
Response from Cesar. on Mar 24, 2024
Muchas gracias!

10/10 Excellent

Thyda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Cesar. on Mar 24, 2024
Pura Vida!

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property. Beautiful area and view of lake. Nothing I did not like!!! Food was good. Breakfast! And the menus for evening. Lots of choices.
Stayed 2 nights in Jan 2024
Response from Cesar. on Jan 28, 2024
Thank you for rating us. Have a wonderful day.

10/10 Excellent

Kathleen

Really enjoyed our lake view. Beautiful grounds. Amazing staff. Will be back!
Stayed 4 nights in Jan 2024
Response from Cesar. on Jan 28, 2024
It was really nice to have met you and to host you. We are looking forward on the next time you get to come and stay with us again.Pura Vida!

2/10 Terrible

jeffrey

Disliked: Staff & service, property conditions & facilities
Response from Cesar. on Mar 24, 2024
Pura Vida!

10/10 Excellent

Tiffany

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was fantastic at making our trip memorable! Also don’t forget to book your in room massages with Cindy and Dana…they are amazing!!! Thank you all very much for a wonderful trip! We will be back!!
Response from Cesar. on Jan 28, 2024
Pura Vida!

10/10 Excellent

Jesika

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
WONDERFUL service from check in, to the restaurant, to the pools, service and check out. The views were phenomenal and we were at just a great distance from arenal (~40 min drive). The beds were comfy, had AC, and the staff were soooo friendly and helpful!
Stayed 3 nights in Jan 2024
Response from Cesar. on Jan 28, 2024
Thank you so very much for your feedback. We really appreciate it.

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the quiet elegance of the villas and gardens. We enjoyed having our own porch and view of the lake, for viewing the stars at night and sunrise with fabulous in room coffee in the morning. Top notch!
Response from Cesar. on Jan 28, 2024
We really appreciate you. Thanks for for allowing us to be a part of your experience in Costa Rica.

10/10 Excellent

Sorin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breathtaking views
Beautiful, clean,well kept , breathtaking views.Friendly staff, excellent services. Breakfast buffet style but tasty. Located about 1/2 hour drive from La Fortuna ,where most of the activities starts.
Stayed 3 nights in Dec 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New Year's Eve
On the way from La Fortuna to Monteverde we had only one night. It was New Year's Eve. So they surprised us with live music and fireworks. The staff are professional and very friendly.
Stayed 1 night in Dec 2023
Response from Cesar. on Jan 28, 2024
Hope to host you in the near future.

10/10 Excellent

Anand

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property and the staff were welcoming and showed great hospitality. Cesar and Christopher at the front desk, Luis (Bar), Marice (Restaurant) were really amazing and provided great service. The property provides a great view of the Arenal lake and has perfectly located swimming pool and heated pool. Breakfast included with the reservation was good. Cesar provided some good recommendations for the activities and we did ziplining at Fortuna. Overall, great !!
Stayed 3 nights in Dec 2023
Response from Cesar. on Jan 28, 2024
Thank you so very much for rating us. We really enjoyed having you guys with us. I'm glad you had the opportunity to do Zipline as well as other activities. Pura Vida!

10/10 Excellent

MARICEL, Issaquah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Cesar on Dec 25, 2023
Thank you very kindly for your rating.

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Gorgeous scenery. Kind staff. Lots of beautiful art and character.
Stayed 6 nights in Dec 2023
Response from Cesar on Dec 25, 2023
Always a pleasure to serve you. Have a very Merry Christmas from all of us at The Hotel La Mansion Inn Arenal.

10/10 Excellent

Sarah

Travelled with family
Liked: Amenities
Stayed 2 nights in Dec 2023

10/10 Excellent

rita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities
Property is very nice. Good location to stuff to do. Staff was excellent.
Stayed 3 nights in Dec 2023
Response from Cesar on Dec 25, 2023
We really appreciate your business. Have a wonderful day.

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2023

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place is amazing, the service always great and beautiful place to connect with my lovely wife Thank you so much
Stayed 2 nights in Nov 2023
Response from Cesar on Dec 25, 2023
We're glad you came and enjoyed your stay.

10/10 Excellent

david

Stayed 1 night in Nov 2023

10/10 Excellent

Vidyashankar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very cozy and small operation, but very well run! My family absolutely loved this place… Cesar is amazing to work with and the staff goes out of their way to make everyone comfortable. A great way to experience awesome local hospitality! Almost all the key attractions in arenal are in driving distance, so very convenient overall. Highly recommend!
Response from Cesar on Dec 25, 2023
Thank you very much for the time taken to write about us. We are very grateful to have had you with us and to know we are meeting our guests expectations. Pura Vida!

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful views
Beautiful property with amazing views. Our room was much larger than we expected and had great characteristics. The AC can get very cold! We ate dinner each night at the restaurant with a very kind staff and delicious meals. Each morning we woke up to amazing views and the sound of thousands of birds. This was a great place to stay during our honeymoon.
Stayed 2 nights in Nov 2023
Response from Cesar. on Nov 16, 2023
We truly enjoyed having Luis celebrate his Honeymoon with us. Thank you Luis for allowing us to be a part of your Honey Moon celebration.

10/10 Excellent

Wayne

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lo ve this place and will definitely be back. Very relaxing location.
Stayed 3 nights in Nov 2023
Response from Cesar on Dec 25, 2023
We are so looking forward to hosting you again in the near future.

10/10 Excellent

Dan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow, what an incredible property! The views of Arenal Lake and surrounding mountains are beautiful. Our 3 bedroom villa was perfect for our group of 6. A magical place that we will never forget. The drive from La Fortuna is a little far down a windy road, but absolutely worth it.
Response from Cesar. on Nov 16, 2023
Thank you for the time taken to leave your feed back regarding your experience with us. We really appreciate it.

10/10 Excellent

Jocelyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at this property. Buildings are not new or high end, more on the local rustic end. Rooms are bungalo style, very well designed with spectacular views and plenty of room to make your stay comfortable. Rooms are clean and well maintained. Staff were the best! And we were very pleased by the food at the restaurant. Thanks La Mansión Inn!!

10/10 Excellent

Emmanuel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from Cesar. on Nov 16, 2023
Pura Vida!

10/10 Excellent

Luis Alonso

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Great
Great
Stayed 1 night in Sep 2023
Response from Cesar. on Nov 16, 2023
Awesome!!

10/10 Excellent

Tracey, Dallas

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view of the lake. Beautiful drive getting there and leaving.
Stayed 1 night in Sep 2023