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Reviews of Anchorage Escape ~ Near Downtown & Fishing!

Anchorage Escape ~ Near Downtown & Fishing!
Anchorage, Alaska

Reviews

6.6
Rating 10 - Excellent. 3 out of 16 reviews" "
Rating 8 - Good. 5 out of 16 reviews" "
Rating 6 - Okay. 3 out of 16 reviews" "
Rating 4 - Poor. 3 out of 16 reviews" "
Rating 2 - Terrible. 2 out of 16 reviews" "

6.0/10

Cleanliness

9.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

8/10 Good

Deanna E.

Liked: Cleanliness
Thanks for the stay
We enjoyed our time. Look forward to staying at this property again.
Stayed 3 nights in Aug 2023

2/10 Terrible

Debbie K.

Disliked: Cleanliness
Terrible Property
The listing for this house lied about air conditioning which I need due to severe asthma. It was a filthy place with Christmas lights up covered in some sort of webs. The lower level toilet leaked all over the floor. We left the house 3 days early as we couldn’t deal with the filth.
Stayed 5 nights in Jul 2023
Response from VrboOwner on Sep 27, 2023
Debbie, the right vacation home is everything, and we're disappointed if this wasn't the one for you. - We take cleanliness very seriously and we video the condition of the home before any guests arrive to ensure that it is clean and meets our standards. We spoke several times during the time you were at the property and you never once mentioned anything being dirty or filthy. If you had we would have done what we could for you. - The listing does not have AC as one of the amenities, we do not offer AC due to the climate in our area. We did offer to provide fans for your convenience. We do all we can to make the best possible stay, and we look forward to this property hosting many satisfied guests. We strive for those 5-star reviews that we know we can deliver.

8/10 Good

John A.

Liked: Cleanliness
Place
It gets the job done
Stayed 12 nights in May 2023

10/10 Excellent

Aishwary P.

Liked: Cleanliness
Sweet nice place
Good space for a group of 5-7 people. But didn't get any reply from the guests when we reached out for clogged toilet and ran out of toilet papers.
Stayed 4 nights in Sep 2022

2/10 Terrible

Mark S.

Disliked: Cleanliness
Don’t stay here!!
Majority of light bulbs not working properly or out, outlets not working, toilet right next to washer dryer (dryer vent dirty), Frig leaked inside had a wet towel in it, no amenities, so dark I had to go outside to put make up on, hair on floor, carpet dirty, pillows/ towels old and smelled, property manager didn’t know what was in unit or if we could get a late check out (I had to ask 3 times), trash bin full. I’d like some level of a refund. Bathroom light/fan exposed (not safe or pleasant to look at or listen to) and couldn’t shut the fan off. We used the bathroom in the dark it was so loud. Master bath most lights didn’t work. This house needs to be taken off market. It’s worse then a frat house.
Stayed 4 nights in Aug 2022
Response from VrboOwner on Oct 9, 2022
Hi Mark, we want our guests to arrive at a vacation home that is 100% ready for their stay, so we take the cleanliness of our properties seriously! We followed up with the homeowner after reading your feedback, and they wanted to share the following: - We're very sorry that you did not enjoy your stay. We followed up with our property manager and have confirmed that all lights are working, but we're sorry if the lighting was not to your liking. You did request an early check-in which we denied due to the home still being cleaned and prepared for your stay, all trash was removed at that time. We use a cleaning service to have the home professionally cleaned before each guest's arrival. - We agree the refrigerator did have a towel in the bottom, a small leak was found, and we are determining if it needs to be repaired or replaced. We do all we can to make the best possible stay, and we look forward to this property hosting many satisfied guests.

4/10 Poor

Rashmi S.

Disliked: Cleanliness
Not pleasant
Poor maintenance
Stayed 5 nights in Jul 2022

8/10 Good

Suzanna

Travelled with family
Liked: Amenities
Disliked: Cleanliness
Liked the layout and size of the house. Plenty of room for 5 people. Nice to have a garage. Kitchen was large w/everything we needed. We did not use the real fireplace, but the TV stand fireplaces were nice. There was shampoo, conditioner, soap, laundry soap, good toilet paper, and Kleenex supplied. Was Christmas decor out which was weird. Negative - Very dirty upon arrival. There were several containers of Clorox wipes, that we used to clean all surfaces, including handrails, which were filthy! Dishes in the dishwasher and cabinets were dirty. We had to run a couple washes the first day. There was opened used food in the fridge and freezer. We left food for the housekeepers and/or next guests, but everything we left was still sealed. There was a used pregnancy test in one bathroom cabinet (congrats by the way). None of the plugs in the master and half bath worked, and only one plug in the main guest bath worked. The lights above the sink in the main guest bath did not work at all. The overhead light was attached to a fan that was so loud we could not stand to turn on the light. We found a desk lamp in the garage that we used in there instead. Only 1 out of 4 TV remotes had batteries, we had to buy our own (which we left so the next guest would not have to buy any). The smallest bedroom does not have a closet so our guest who stayed in there had to use the coat closet downstairs. Inconvenient but worked ok. Overall, we liked the place itself and would stay there again.
Stayed 6 nights in May 2022

8/10 Good

Angelyn S.

Great for a family
This property could use a little TLC, but over all its a great place to stay, especially for a family! It needs a little work in the cleaning department- dishes in the cabinet were still dirty, two of the bathrooms could have been cleaned a little better, sheets and towels needed to be washed prior to a stay (they were brand new with tags, but that meant they were scratchy and stiff- same with the sheets) I would definitely stay here again, or recommend it to family and friends. Its a great property, spacious and comfortable! Also included parking in a two car garage! Which for the winter is AMAZING!
Stayed 3 nights in Feb 2022

6/10 Okay

Sheila T.

Disliked: Cleanliness
Anchorage Family Stay
We were in town for a wedding. The home is in a great location. It has everything you need to enjoy your stay. The home need some attention to cleaning and maintenance but nothing that was a major issue.
Stayed 3 nights in Sep 2021

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Overall property was great. Perfect location. Easy to get around city. Great amenities.We needed a place to stay for a few days as my daughter’s family was moving from Alaska and we needed a place until we flew out. There were a couple of minor issues that I let the guest contact know about. Overall the communications and property were great. Would book with them again when we come back to area.
Stayed 3 nights in Aug 2021

4/10 Poor

Herbert M.

Disliked: Cleanliness
Wont stay there again
not good
Stayed 21 nights in Jul 2021

10/10 Excellent

Nicole F., Canfield, Ohio

Liked: Cleanliness
House was just as expected
All was just as expected. Clean and close to everything we needed. The only down side was you needed a special code to get apps on the tv. No cable. And when we emailed the manager for info on how to do it we never heard back.
Stayed 6 nights in Jul 2021

8/10 Good

Julie S.

Disliked: Cleanliness
Decent place, convenient location
My husband and I rented this property for a week-long family vacation with our 4 adult children. Overall, the place was acceptable. The beds were comfortable, and the location was ideal, close to the airport, the Alaska Railroad depot in Anchorage, JBER, and lots of local sightseeing. Communication was not great. I emailed the host twice prior to our arrival, three days before our arrival and again the day we were arriving, to ask whether the coffeemaker and toaster shown in the photo of the kitchen were still available, since they weren't mentioned in the description. He replied the day after we moved in, which wasn't especially helpful, since my hope was to have my son (already in Anchorage) stock up the kitchen for the next morning's breakfast since we were arriving late at night. (Go ahead and buy your bagels -- the answer was yes, the toaster and coffeemaker are there.) The biggest issue was the general upkeep of the place. My daughter found used feminine products and other trash left in storage bins on the shelves in one of the bedrooms. Quite a few of the lightbulbs throughout the house were burned out. We had to plunge out the shower drain in the hall bath because it was plugged when we arrived. We had a few days with temps in the 70s during our stay, but the windows would not open in two of the bedrooms, so it was pretty hot and stuffy at night. These things didn't completely wreck our vacation, but they were the reasons for the loss of a 5-star rating.
Stayed 7 nights in Jun 2021