Deluxe Double Room

Reviews of Travel Inn Motel

3 out of 5
Travel Inn Motel
920 S Beach Blvd, Anaheim, CA

Reviews

4.6
Rating 10 - Excellent. 42 out of 290 reviews" "
Rating 8 - Good. 27 out of 290 reviews" "
Rating 6 - Okay. 36 out of 290 reviews" "
Rating 4 - Poor. 55 out of 290 reviews" "
Rating 2 - Terrible. 130 out of 290 reviews" "

4.6/10

Cleanliness

5.2/10

Staff & service

4.4/10

Amenities

4.4/10

Property conditions & facilities

4.4/10

Eco-friendliness

Reviews

10/10 Excellent

eric, Henderson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Courteous staff. Walking distance. Toilet wasn’t working properly. Room was spacious and clean
Stayed 1 night in May 2024
Response from Hotel Manager on May 27, 2024
Dear eric,Thank you for your kind feedback. We're glad to hear that you found our staff courteous and enjoyed the spacious and clean room during your stay. However, we apologize for the inconvenience caused by the toilet not working properly. Your comfort is important to us, and we'll address this issue promptly to ensure a more pleasant experience for our guests in the future. We hope to have the opportunity to welcome you back for an even better stay.Sincerely, Hotel Manager

10/10 Excellent

Cecilia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff that works here really work hard to make sure your stay is convenient for your stay.
Stayed 3 nights in Apr 2024
Response from Hotel Manager on May 17, 2024
Dear Guest,"Thank you for your kind words! We're delighted to hear that our hardworking staff made your stay convenient and enjoyable. We look forward to welcoming you back soon!"Sincerely, Hotel Manager

4/10 Poor

Simpson

Disliked: Cleanliness, staff & service
Recent cheap remodel room.
The room is somewhat update recently but it is a cheap remodel as you can tell when you get into the room. Paint is not completely finish, AC is very loud, floor is kinda dirty as I can tell by my slipper, bathroom is very tiny and the toilet is small.
Stayed 2 nights in Feb 2024
Response from Hotel Manager on Apr 19, 2024
Dear Simpson,Thank you for your kind feedback. We apologize for any inconvenience caused by our recent renovations. Your feedback is valuable as we continue to improve. We'll address the issues with the paint and AC noise to ensure a more comfortable stay in the future. Rest assured, cleanliness is our priority, and we'll pay closer attention to the floors. While our bathrooms are compact, we aim to maximize functionality. We appreciate your understanding and hope to welcome you back soon.Sincerely, Hotel Manager

2/10 Terrible

Paul

Was not able to deposit amount changed when I went to check in
Stayed 1 night in Feb 2024

10/10 Excellent

Eva

Liked: Property conditions & facilities
Stayed 1 night in Feb 2024

2/10 Terrible

Jessie

Stayed 1 night in Jan 2024

10/10 Excellent

Emely

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Amie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms with jacuzzi tubs
Stayed 1 night in Dec 2023

8/10 Good

Yael, Eagle Mountain

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very nice, building was old, remodeled bathroom looked great. The floor felt a little sticky… not sure why. The area is kinda dirty but that has nothing to do with the hotel but the city… I mean for a 3 star hotel it is ok if I wanted a 5Star hotel I would have paid a ton more money so no complaints really it is a good hotel for the money
Stayed 5 nights in Dec 2023

2/10 Terrible

William

Stayed 1 night in Nov 2023

10/10 Excellent

robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023
Response from Peter ahir on Dec 16, 2023
Thank you Robert!

4/10 Poor

An

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Good price. Air condition is as noisy as old vacuum cleaner: once waking up, could not go back to sleep :( Dirty wall, no hanger for towels, No hanger for clothes, no toilet paper holder.
Stayed 2 nights in Nov 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tub-tacular
Would come again next time I am in town and working the “night shift”. Definitely a place for honeymoons and not scandalous activities. More towels would be cool - gets messy in there…
Stayed 1 night in Nov 2023
Response from Hotel management on Nov 20, 2023
Thank you for staying with us.

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything clean
Stayed 2 nights in Oct 2023
Response from Hotel management on Nov 20, 2023
Thank you for staying with us!

4/10 Poor

Jasmine

Disliked: Amenities, property conditions & facilities
Stayed 3 nights in Sep 2023

4/10 Poor

Thuy

Stayed 3 nights in Aug 2023

8/10 Good

Amyia

Travelled with partner
Liked: Staff & service
Me and my Bf went here in our short trip to cali to visit family, bathroom and room was clean, no roaches or bed bugs in the room we were in. very quiet and 15 mins from Harbor blvd and disney.
Stayed 2 nights in Aug 2023
Response from Hotel management on Sep 1, 2023
Thank you for staying with us!

4/10 Poor

Jennifer

Stayed 4 nights in Jun 2023

2/10 Terrible

Araceli

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

8/10 Good

William

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023
Response from Hotel management on Mar 28, 2023
Thank you for your review.

6/10 Okay

Jessica

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
It was not like the pictures and the jacuzzi tub didnt work at all.
Stayed 1 night in Feb 2023

2/10 Terrible

Mark

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

10/10 Excellent

Mark

Stayed 1 night in Jan 2023
Response from Hotel management on Jan 24, 2023
Thank you for staying with us.

10/10 Excellent

Jose

Stayed 1 night in Jan 2023
Response from Hotel management on Jan 24, 2023
Thank you!

2/10 Terrible

Jaime

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty room upon checkin. No phones on property. No parking lot. No pool. Horrible service, will swear at you in Arabic.
Response from Hotel management on Jan 21, 2023
Thank you for staying with us!

8/10 Good

Melvyn

Liked: Cleanliness, staff & service
Parking lot under construction

6/10 Okay

Jacqueline

Very nasty
Stayed 3 nights in Nov 2022
Response from Hotel management on Dec 1, 2022
Thank you for your review.

10/10 Excellent

suthida

Stayed 1 night in Sep 2022

8/10 Good

Ivy

Stayed 1 night in Sep 2022
Response from Hotel management on Oct 3, 2022
Thank you!

10/10 Excellent

Ricardo

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022
Response from Hotel management on Aug 31, 2022
Thank you!

8/10 Good

David

Disliked: Amenities
I have stayed at far worse, but this in fairness wasn't all bad. Liked the fact they had directv instead of over the air or cable
Stayed 2 nights in Jul 2022
Response from Hotel management on Aug 1, 2022
Thank you for staying with us. We appreciate your feedback.

2/10 Terrible

Joseph

Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel was nothing like the pictures on website. Crackheads running around everywhere. Room was dirty, knife stab marks on the bathroom door, microwave looks like it was thrown off the balcony and put back on counter. Nightstand was on fire and never fixed or cleaned, cigarette burns on everything,
Burnt nightstand
Cigarette burns inside
Destroyed microwave
Stab marks on the door
Stayed 1 night in Jul 2022
Response from Hotel management on Aug 11, 2022
Hello we appreciate your feedback , Thank you for staying !

6/10 Okay

Anthony

Stayed 1 night in Jul 2022
Response from Hotel management on Jul 18, 2022
Thank you for your review.

2/10 Terrible

Seon

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022
Response from Hotel management on Jul 18, 2022
Thank you for your review.

6/10 Okay

HYO

Stayed 2 nights in Jul 2022

2/10 Terrible

angel

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty smelled bad staff not friendly and didn't have wash towels
Stayed 3 nights in Jul 2022
Response from Hotel management on Aug 1, 2022
Thank you for staying with us. We appreciate your feedback.

4/10 Poor

PITWAN

Travelled with family
Disliked: Cleanliness
No likes but there were yellow stains on towels, bathroom door can’t be locked or closed because there is a big hole in the interior of they door. AC unit vents were very dirty. I have pictures if you want to see them
Stayed 7 nights in Jul 2022
Response from Hotel management on Aug 11, 2022
Hello, we appreciate your feedback, thank you for staying!

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never stay again. Room smelled badly. AC was broken. Fridge was broken. Floor, counter, table were sticky. Couldn't cancel since paid upfront 😭😭😭
Stayed 1 night in Jul 2022
Response from Hotel management on Aug 11, 2022
Hello we appreciate your feedback , Thank you for staying !

8/10 Good

Jeana R

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Motel Living
Quiet, comfortable and close to work. Room was spacious with a microwave and fridge. Only complaint was no wash clothes available on both stays ? Go figure?
Stayed 4 nights in Jun 2022
Response from Hotel management on Jun 16, 2022
Thank you for staying with us. We appreciate your feedback.

6/10 Okay

Tuan

Stayed 2 nights in Jun 2022
Response from Hotel management on Jun 7, 2022
Thank you for staying with us. We appreciate your feedback.

4/10 Poor

Judith

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Place is filthy.?rooms need cleaning. Beds not comfortable at all and my business trip was a total nightmare!! Clerk was not polite at any level
Stayed 1 night in Jun 2022
Response from Hotel management on Jun 23, 2022
Thank you for staying with us. We appreciate your feedback.

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The werid stay
When I arrived the front desk took $25 cash deposit immediately. Entering my non smoke room it smelled like 420. The wall are pretty thin so you pretty much hear all the voices.
Stayed 3 nights in May 2022
Response from Hotel management on Jun 28, 2022
Thank you for staying with us. We appreciate your feedback.

2/10 Terrible

Devin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022
Response from Hotel management on Jun 1, 2022
Thank you for staying with us. We appreciate your feedback.

2/10 Terrible

German

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Really bad condition Smells like cigarettes
Stayed 1 night in May 2022
Response from Hotel management on Jun 16, 2022
Thank you for your review.

8/10 Good

Patrice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 2 nights in May 2022
Response from Hotel management on Jun 11, 2022
Thank you for staying with us. We appreciate your feedback.

2/10 Terrible

Marcus

Travelled with family, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Toilet not working. Water all over bathroom. Door hard to lock. Big gap on bottom of door. Didn't receive deposit back
Stayed 1 night in May 2022
Response from Hotel management on Jun 23, 2022
Thank you for staying with us. we appreciate your valuable feedback.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Good place for a good night's rest
We thought we booked the jacuzzi room, but evidently didn't. Our room was good anyhow. The place was quiet. EZ check-in and check-out. The family who runs the motel were quite nice to us. Convenient to dining options, pool, (but not in operation). Onsite parking.
Stayed 1 night in May 2022
Response from Hotel management on Jun 11, 2022
Thank you for staying with us. We will look forward to seeing you again. Thanks.

6/10 Okay

Tyesha

Liked: Cleanliness, room comfort
Stayed 1 night in May 2022
Response from Hotel management on May 23, 2022
Thank you for staying with us. We appreciate your feedback.

2/10 Terrible

isaias

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never again
Room super dirty, blankets was dirty too, some ones with a holes made it by cigarettes (on a non-smoking room). Found some nails from other guests on a drawer, etc Doesn’t have a trash can, toilette paper was kind of wet and with a blue spot on the side DEFINITELY NEVER AGAIN ON THIS MOTEL
Stayed 3 nights in May 2022
Response from Hotel management on Jun 28, 2022
Thank you for staying with us. We appreciate your valuable feedback.

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Awesome place, friendly people, and accomodating staff, they really do there best to make you feel happy with your stay.
Stayed 6 nights in Apr 2022
Response from Hotel management on May 11, 2022
Thank you for staying with us. we will look forward to see you again soon. Thank you for your review.