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Reviews of Hotel Amsterdam De Roode Leeuw

4 out of 5
Hotel Amsterdam De Roode Leeuw
Damrak 93-94, Amsterdam

Reviews

8.2

Very good

Rating 10 - Excellent. 365 out of 841 reviews" "
Rating 8 - Good. 274 out of 841 reviews" "
Rating 6 - Okay. 120 out of 841 reviews" "
Rating 4 - Poor. 44 out of 841 reviews" "
Rating 2 - Terrible. 38 out of 841 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Chun Keung, Vancouver

Liked: Cleanliness, staff & service, property conditions & facilities
Good location and good ambiance.
Stayed 3 nights in Apr 2024

10/10 Excellent

kim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was excellent. Easy to walk from tge railway station, and a stone throw away from the square and many bars andcrestaurants
Stayed 2 nights in Mar 2024

4/10 Poor

Kyra Ann

Travelled with partner
Liked: Cleanliness, staff & service, amenities
I called in advance to confirm the room had French doors to look out into, which the man said yes. I also requested in the app for a double bed instead of twin and called in advance to ask if this was possible and was told yes, however when we arrived we had a corer room with no French doors and twin beds. It was supposed to be a special trip for our anniversary but I spent most of the night falling in between 2 mattresses. We asked for early check in and we’re told to come to the hotel at 1pm for early check in, the room wasn’t ready so we dropped our bags and came back at the original check in time which was 3pm and the room was still not ready. We did not get into the room until 3:45. The staff were lovely but simply said there was nothing they could do as all the rooms were booked…just left us dissapointed
Stayed 1 night in Apr 2024

8/10 Good

Lois, Greenbrae

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Apr 2024

8/10 Good

Ripsime

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent and rooms were very nice, but bathroom was strange and water got everywhere when you showered.
Stayed 3 nights in Apr 2024

10/10 Excellent

Frank John Sammartino,

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024

10/10 Excellent

Tommy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to go nearby.
Stayed 2 nights in Mar 2024

10/10 Excellent

Marc, Chelsea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel exceeded expectations as we were ready for the noise since the hotel is located in a very busy area. Well, what a surprise! It was very quiet, very pleasant. Nice hotel, clean, large rooms, excellent staff, great food, prime location… only good things to say about this place. I would stay there again without hesitation.
Stayed 3 nights in Mar 2024

10/10 Excellent

DARRAGH

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

Kenneth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room and the most comfortable hotel bed we have ever had and we travel a lot. Only small downside was that although room lovely and spacious, there is VERY little hanging or storage space. Had to live out of a case for 5 days. Really well situated at Dam square and surprisingly quiet considering location. Lovely hotel overall.
Stayed 4 nights in Mar 2024

4/10 Poor

Shyla

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Our bed was dirty with a gritty substance.
Stayed 1 night in Mar 2024

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect, very clean & comfortable.
Stayed 3 nights in Mar 2024
Response from Hotel Management on Apr 17, 2024
Thank you for an outstanding review! We appreciate your comments on the cleanliness and comfort and will share them with the team.

6/10 Okay

Andrew, San Francisco

Liked: Cleanliness, staff & service
Very centrally located, but the building is a little tired, though clean. Central location comes with some noise and with the elevator out of service for part of my stay and my room being next to the stairs, it got pretty noisy with everyone using them. Bed was comfortable and staff were very friendly and helpful though.
Stayed 2 nights in Mar 2024
Response from Hotel Management on Mar 27, 2024
Thank you for your review, our apologies once more for the elevator trouble, pleased to hear that our staff made the difference though.

10/10 Excellent

Armando

Liked: Cleanliness, staff & service, property conditions & facilities
I stayed one night there on my way back home, great location, clean, and easy check in and check out, bed was a little bit soft but still great overall
Stayed 1 night in Mar 2024
Response from Hotel Management on Mar 26, 2024
Thank you for your comments and compliments, we appreciate it.

10/10 Excellent

Monique

Liked: Amenities
Excellent location, friendly staff, great atmosphere. Will definitely stay again!
Stayed 1 night in Mar 2024
Response from Hotel Management on Mar 6, 2024
Thank you for a perfect score! We would look forward to welcoming you back.

8/10 Good

Ghada

Stayed 3 nights in Feb 2024
Response from Hotel Management on Mar 26, 2024
Thank you for a great score. we're pleased that you enjoyed your stay.

6/10 Okay

Dontane, Monroeville

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property’s (location,convenience,local options) are all great. My only observation is that the property may not fit large frame people as well as it fits the average size. In reference to the bathroom size and layout. But other than that it’s not bad . Not sure if I would stay again or choose another option.
Stayed 2 nights in Feb 2024
Response from Hotel Management on Mar 6, 2024
Thank you for your feedback and comments, we appreciate it and take it to heart.

6/10 Okay

Brenda

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I expected a bit more quality from a 4 star hotel. The linens attracted lint and hair like velcro so the bedding did not look clean. The fridge in our room did not work and despite reporting it several times it never was fixed or swapped out. The breakfast in the restaurant was very good and the location was convenient - an easy walk from Centraal with bags. There was no hair conditioner. The safe was big enough for a laptop. The staff were friendly and responsive over all. This feels more like a 3 star hotel.

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Location, Location, Location.... clean, safe. Not quiet.
Stayed 2 nights in Jan 2024
Response from Hotel Amsterdam on Feb 6, 2024
Thank you for giving us a review! We're pleased to hear appreciated our central location as enjoyable.

8/10 Good

sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Hotel Amsterdam on Feb 6, 2024
Thank you for taking the time to review us. We appreciate the great rating.

10/10 Excellent

MICHAEL THOMAS, Osaka

Liked: Cleanliness, staff & service
Stayed 3 nights in Jan 2024
Response from Hotel Amsterdam on Feb 6, 2024
Thank you for the excellent score!

10/10 Excellent

roman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great location and good buffet breakfast
Stayed 4 nights in Jan 2024
Response from Hotel Amsterdam on Feb 6, 2024
Thank you for a perfect score!

8/10 Good

Catherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and so convenient for metro, trams, canal boats and sightseeing. We were on 5th floor with no lift access beyond 4th - so if you don’t want steep stairs, be clear when booking.
Stayed 1 night in Jan 2024
Response from Hotel Amsterdam on Feb 6, 2024
Thank you for taking the time to write us a review! It's great to hear that you had a nice time in the city centre and utilized the nearby public transport. We hope we'll be able to welcome you again in the future.

8/10 Good

Shahriniso

Stayed 1 night in Jan 2024
Response from Hotel Amsterdam on Feb 6, 2024
Thank you for giving us a great rating! Hopefully until the next time.

10/10 Excellent

Adprom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Hotel Management on Mar 6, 2024
Thank you for a perfect score!

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location to central area, train station, trams and restaurants. Hotel is ‘compact’ and expensive as is any room in hotel but was value for money due to location. Staff were very good.
Stayed 1 night in Jan 2024
Response from Hotel Management on Mar 6, 2024
Thank you for your feedback, we appreciate it and are pleased that you enjoyed your stay.

10/10 Excellent

Shota

Travelled with group
Liked: Cleanliness, staff & service
Stayed 3 nights in Jan 2024
Response from Hotel Amsterdam on Feb 6, 2024
Thank you for a great review, we're pleased that you enjoyed your stay.

10/10 Excellent

SHIH-HSIEN

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10/10
awesome location and clean place. great restaurant attached. definitely would stay here again!
Stayed 3 nights in Dec 2023
Response from Hotel Amsterdam on Feb 6, 2024
Thank you for a perfect score, we're happy you had such an amazing stay. We would love to welcome you back someday!

10/10 Excellent

Penny

Stayed 3 nights in Dec 2023
Response from Hotel Amsterdam on Feb 6, 2024
Thank you for an outstanding score!

4/10 Poor

Dmitry

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
I was going to rate it as 1 star, but adding another star for the great staff on the reception. Now why 1 star review? Be careful when booking this rooms with a twin/queen loping bed in the picture - they gave me room with 2 single beds together and 2 small blankets to cover, so you if you travel alone and use to sleep on big beds most likely you will start falling in between of beds during a night. If you travel as a couple - both of you will have to sleep under separate blankets. This is the most stupid thing whoever created it, I travel a lot and I never seen anything like that in a good or even cheap hotel. Prices are not super low and for that price you can actually rent a normal room in a way more luxurious hotel in this area. This one is complete waste of money and your sleep time. I hope this message will get to the managers and they will stop thinking that they are smarter that anyone else and will stop treating people like that. Either get a twin/queen bed or 2 single beds, take different pictures and advertise it the way it suppose to be so people get exactly what they book and there is no torture on your clients. Please take your job seriously.
Stayed 2 nights in Jan 2024

8/10 Good

Ramin

Stayed 1 night in Dec 2023
Response from Hotel Amsterdam on Feb 6, 2024
Thank you for leaving a review, we appreciate it and are pleased that you had a good stay.

10/10 Excellent

Robin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in city centre location, stopped over new year but they must have good soundproofing as once in our room late on we couldn’t hear the fireworks. Staff were fantastic couldn’t do enough for us. Room was spacious and modern. Would definitely stay again.
Stayed 3 nights in Dec 2023
Response from Hotel Amsterdam on Feb 6, 2024
Thank you for an outstanding review, we're pleased that you new year's stay was such a great one. We would love to welcome you back, should you return to Amsterdam.

10/10 Excellent

Joshua

Stayed 4 nights in Dec 2023
Response from Hotel Amsterdam on Feb 6, 2024
Thank you for your review, we appreciate it.

2/10 Terrible

Chris

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The first room I was given had mould growing on walls, in the second room the air conditioning was throwing out lumps of black dust: finally the third room was adequate. Lift was broken for last 24 hours, so it was a painful walk to forth floor
Stayed 3 nights in Dec 2023

10/10 Excellent

Roberta

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the location and my room with a view
Stayed 1 night in Dec 2023

6/10 Okay

Nick

Travelled with family
Disliked: Property conditions & facilities, room comfort
Small room
Room was tiny, I stayed in Tokyo with a larger bathroom. Very snugg indeed and no room to move around
Stayed 3 nights in Dec 2023

10/10 Excellent

Erin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Hotel Amsterdam on Dec 19, 2023
Thank you for a perfect score!

2/10 Terrible

Francis

Disliked: Cleanliness, room comfort
Don’t stay here
This was probably one of the hotels I have ever stayed at. The bathroom is small and disgusting! The bed is extremely small and uncomfortable. You can feel the springs coming out of the mattress. The pillows are the size of a child play pillow the room is literally slanted. Good luck trying to understand that air-conditioning. The walls are paper thin! You can hear everyone! the only convenience of the hotel was it was centrally located.
Stayed 2 nights in Dec 2023

8/10 Good

Simon

Response from Hotel Management on Mar 6, 2024
Thank you for your review, we appreciate it.

2/10 Terrible

Martin

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Dec 2023

10/10 Excellent

Nitash, Framingham

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Everything in walking distance. Loved the fact that you’re right in the middle of all the action. Comfy bed, great view . Highly recommended this hotel!
Stayed 2 nights in Dec 2023

10/10 Excellent

JOLEEN

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Clean and nice size room. Friendly helpful staff.
Stayed 3 nights in Dec 2023
Response from Hotel Amsterdam on Dec 19, 2023
Thank you, we are pleased our staff was able to help you as much and you enjoyed our clean rooms.

10/10 Excellent

Kristen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Smack dab in the centre of it all. We had a very quiet room, given you’re on the main street. Department store across the street, main aqua and the Palace right around the corner. The main train station maybe a 10 minute walk. So central. Nice enough hotel with a large room. Could maybe use some upgrading but overall was good for a few nights.
Stayed 3 nights in Nov 2023
Response from Hotel Amsterdam on Dec 19, 2023
Thank you for a perfect score! We are pleased that you got so much convenience out our central location and had a good stay with us.

10/10 Excellent

Beverly

Liked: Cleanliness, staff & service, property conditions & facilities
Tiny room but very functional
Stayed 2 nights in Nov 2023

10/10 Excellent

Isobel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very central, in a beautiful area
Stayed 3 nights in Nov 2023
Response from Hotel Amsterdam on Dec 19, 2023
Thank you for a perfect score, always pleased to read that you enjoyed our beautiful capital and our central location.

10/10 Excellent

George

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, excellent service
Stayed 2 nights in Nov 2023

8/10 Good

Prosperity

Liked: Cleanliness, staff & service, property conditions & facilities
overall it good
Stayed 1 night in Nov 2023
Response from Hotel Amsterdam on Dec 19, 2023
Thank you for your feedback, we appreciate it.

10/10 Excellent

Gautam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2023
Response from Hotel Amsterdam on Dec 20, 2023
Thank you for a perfect score!

6/10 Okay

benjamin

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
Very average hotel with staff who were at best disinterested. I will not be back
Stayed 4 nights in Nov 2023

2/10 Terrible

Georgia

Stayed 1 night in Nov 2023