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Reviews of The Barfield, Autograph Collection

4.5 out of 5
The Barfield, Autograph Collection
600 SOUTH POLK STREET, Amarillo, TX

Reviews

9.4

Exceptional

Rating 10 - Excellent. 243 out of 298 reviews" "
Rating 8 - Good. 33 out of 298 reviews" "
Rating 6 - Okay. 11 out of 298 reviews" "
Rating 4 - Poor. 2 out of 298 reviews" "
Rating 2 - Terrible. 9 out of 298 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Natasha Lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous, great safe.
Stayed 1 night in May 2024

10/10 Excellent

Dawn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place feels like home!!!!
Stayed 1 night in May 2024

10/10 Excellent

Dawn

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place!!! Stay here every time!!!
Stayed 1 night in May 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Holli

Beautiful
Stayed 1 night in May 2024

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Abelina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a luxurious hotel. Very sweet staff and amazing place.
Stayed 1 night in May 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Janna

Stayed 1 night in May 2024

10/10 Excellent

Vicki

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very interesting, lovely decor. Staff were polite. The valet and reception staff were outstanding. Their local knowledge, and willing to help was next level.
Stayed 1 night in Apr 2024

10/10 Excellent

fernando, Sugar Land

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nicely done
Stayed 1 night in Apr 2024

4/10 Poor

Angel

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Apr 2024

10/10 Excellent

tammy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay all the way around. Highly recommend.
Stayed 1 night in Apr 2024

10/10 Excellent

Norman, Austin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I’ve stayed at the Barfield three times and absolutely love it.
Stayed 2 nights in Mar 2024

10/10 Excellent

Jacki

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What an amazing place!
Stayed 1 night in Mar 2024

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful
Stayed 1 night in Mar 2024

10/10 Excellent

Irene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very welcoming
Stayed 1 night in Mar 2024

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Dawn

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel! Excellent customer service and beautiful facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Lisa

Liked: Cleanliness
Stayed 1 night in Mar 2024

8/10 Good

Aron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

johnna, Marina del Rey

Liked: Cleanliness, staff & service, property conditions & facilities
What a wonderful experience, we rode in very late in a big truck, and we’re taken care of in such a way to fill as if we were home, especially Xavier. The night manager was exceptional as was the front desk, help, bartender, and our room was sublime.
Stayed 1 night in Mar 2024

2/10 Terrible

John

Disliked: Staff & service
Spent $218.00 on a room. While I was a patron the hotel had my car towed and it cost me almost $400 to get it back.
Stayed 1 night in Mar 2024

10/10 Excellent

Leslie, SISSETON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay. What made it more special was a custodian named Angie. She was always pleasant, positive, and simply wonderful! Thank you Angie!!

10/10 Excellent

Logan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful rooms
Stayed 1 night in Jan 2024

10/10 Excellent

Ronald

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Brett

Stayed 1 night in Jan 2024

8/10 Good

Gwen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Jill, Oak Creek

Stayed 1 night in Dec 2023

10/10 Excellent

Ashley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous Hotel and Best Customer Care
The most amazing customer focused service. Such a beautiful place to stay while in Amarillo. We loved everything about it.
Stayed 1 night in Jan 2024

2/10 Terrible

Jason

Disliked: Staff & service
Terrible
Valet lost my car keys. Had to wait 1 hour to find them. Car was left unlocked all night. Will never stay there again.
Stayed 1 night in Dec 2023

10/10 Excellent

Peggy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

bill

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Classic Perfection
Just a great classic hotel. Location is perfect. Service was first rate and I loved the food.
Stayed 2 nights in Dec 2023

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Restaurant and bar in property .. so much history .. really nice staff
Stayed 1 night in Dec 2023

6/10 Okay

James

Stayed 1 night in Oct 2023

8/10 Good

luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Zoe

Stayed 1 night in Dec 2023

10/10 Excellent

Henry

Stayed 1 night in Dec 2023

2/10 Terrible

Craig

Travelled with family
You can not control the temperature in the room and our room was not cleaned after our first night.
Stayed 2 nights in Dec 2023

10/10 Excellent

Jose

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good

6/10 Okay

Kaitlyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel itself was beautiful and the rooms were very well appointed. My only gripe was that they could not charge a Tesla which added an extra 45 minutes to my morning.
Stayed 1 night in Dec 2023
Response from Imelton on Dec 5, 2023
Dear Kaitlyn,Thank you for taking time out of your day and sharing your honest feedback about your most recent stay. We are pleased to have had the opportunity to serve you and I apologize for any inconvenience regarding the ability to charge your vehicle.Thank you,Isaiah Melton

8/10 Good

R Allen

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Oasis in Abandoned old town
Stayed 1 night in Nov 2023
Response from Imelton on Nov 30, 2023
Dear R Allen,Thank you for sharing your honest feedback about your most recent stay at The Barfield Hotel. We are pleased to hear you enjoyed your most recent stay and we hope to serve you again in the future.Thank you,Isaiah MeltonDirector of Rooms

10/10 Excellent

Joseph

Stayed 1 night in Nov 2023

10/10 Excellent

Jeremy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel, great atmosphere, food was great, and easy access to most of the town.
Stayed 3 nights in Nov 2023
Response from Imelton on Nov 28, 2023
Dear Jeremy,Wow! Thank you so much for taking time out of your day and sharing your recent experiences at The Barfield hotel. We are honored to have had the opportunity to serve you and we look forward to hosting you again soon.Warmest Regards,Isaiah MeltonDirector of Rooms

10/10 Excellent

Bryan, Cat Spring

Liked: Cleanliness, staff & service, property conditions & facilities
Cool ambience
Stayed 1 night in Nov 2023
Response from Imelton on Nov 22, 2023
Dear Bryan,Thank you for taking time out of your day to share your honest feedback about your most recent stay at The Barfield hotel. We are thrilled to hear that you enjoyed your stay and we hope to have the opportunity to serve you again in the future.Thank you,Isaiah MeltonDirector of Rooms

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Imelton on Nov 8, 2023
Dear Elizabeth,Thank you for the positive review about your most recent stay. We hope to have the opportunity to serve you again the next time your travels bring you to Amarillo.Thank you,Isaiah Melton

10/10 Excellent

Stephen, Buckeye

Stayed 1 night in Nov 2023
Response from Imelton on Nov 28, 2023
Dear Stephen,On behalf of the entire team at The Barfield hotel I would like to thank you for providing your honest feedback. We hope to have the opportunity to serve you again the next time that you are in Amarillo.Warmest Regards,Isaiah MeltonDirector of Rooms

10/10 Excellent

James

Business traveller, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Clean & good amenities
Stayed 1 night in Oct 2023
Response from Imelton on Nov 1, 2023
Dear Mr. James,Thank you for taking time out of your day and sharing your honest feedback about your most recent stay. We are pleased to hear you enjoyed your recent experience and we hope to serve you again in the future.Warmest Regards,Isaiah MeltonDirector of Rooms

10/10 Excellent

Karen, Homer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very nice place to stay. We have stopped here twice on the way home from Colorado. Everything is excellent. Room is very comfortable and the staff is always very helpful.
Stayed 1 night in Oct 2023
Response from Imelton on Oct 31, 2023
Dear Karen,On behalf of the Barfield Hotel I would like to thank you for providing us with your honest feedback about your most recent stay. We hope to have the opportunity to serve you again in the future.Thank you,Isaiah Melton

10/10 Excellent

Adrian

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice facilities
Stayed 2 nights in Oct 2023
Response from Imelton on Oct 27, 2023
Dear Adrian,Thank you for taking time out of your day and sharing your honest feedback about your most recent stay. We hope to have the opportunity to serve you again the next time you are in Amarillo.Thank you,Isaiah MeltonDirector of Room