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Reviews of Ashmore Inn & Suites

2.5 out of 5
Ashmore Inn & Suites
2301 East I40, Amarillo, TX

Reviews

9.0

Wonderful

Rating 10 - Excellent. 646 out of 1035 reviews" "
Rating 8 - Good. 255 out of 1035 reviews" "
Rating 6 - Okay. 78 out of 1035 reviews" "
Rating 4 - Poor. 33 out of 1035 reviews" "
Rating 2 - Terrible. 23 out of 1035 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Linda

Liked: Cleanliness, staff & service, amenities
You can hear other rooms showers and they are really loud in your room. I feel really bad for using the shower. The tv is sideways to the bed and good if you’re watching from the couch. Because of other hotel reviews in the area, I would stay here again, if traveling solo.
Stayed 1 night in May 2024

8/10 Good

Chondray

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They're very understanding and are willingly to help you with any problems. The only issue is whoever booked my room. Because they didn't have it available even though I told them I would be late. But other than that. It was fine.
Stayed 4 nights in May 2024

8/10 Good

Martin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Well-lit parking. New look outside. Inside shows some age.
Stayed 1 night in May 2024

8/10 Good

Jack

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Holly

Travelled with family
Liked: Cleanliness, property conditions & facilities
Amazing price, very clean, decent breakfast, nice hot tub and pool, and treadmill, great bed and pillows.
Stayed 1 night in May 2024

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean & friendly staff. Great value!
Stayed 1 night in May 2024

10/10 Excellent

Broderick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast is the most exciting for me from 6am to 9am and indoor pools and gym is awesome and the property is behind Cracker Barrel I definitely be staying again I had a peaceful sleep in a long time staff is very helpful and friendly. 10/10
Stayed 2 nights in May 2024

4/10 Poor

James

Travelled with partner
Disliked: Amenities, property conditions & facilities
Could not get hot water consistently. Sink water never ran hot. Shower fixture was broken. Water would run cold, then hot, then cold while you were showering. TV never worked. Free breakfast ends at 9am, which is too early.
Stayed 1 night in May 2024
Response from Ashmore Inn on May 24, 2024
Thank you for your feedback.

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

6/10 Okay

Michael

Travelled with family
Decent stay for the price
Stayed 1 night in May 2024
Response from Ashmore Inn on May 24, 2024
Thank you for your feedback.

6/10 Okay

IA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nothing special
Stayed 1 night in May 2024
Response from Ashmore Inn on May 24, 2024
Thank you for your feedback.

6/10 Okay

Virginia

Travelled with family
Disliked: Property conditions & facilities
I liked the price, but this is a facility on the verge of needing significant remodeling. We stayed there twice in two separate rooms three days apart. These four rooms were their "nicer suite rooms" - but there were tears in the drapes and wallpaper and some of the upholstered furniture in the room needed replacing or cleaning. The carpets DID appear to be clean and I appreciated that fact and the beds were clean. The shower curtains in two of the rooms had tears in them. The plumbing fixtures in two of the rooms needed attention - one shower couldn't be turned on except with real strength (my husband had to turn it on and off for me); one toilet seat was very loose making sitting down a fearful moment! All and all, I was glad I didn't pay more than I did for the rooms. Front desk staff seemed nice and we didn't try the breakfast.
Stayed 1 night in May 2024
Response from Ashmore Inn on May 24, 2024
Thank you for your feedback.

8/10 Good

Gene

Liked: Cleanliness, property conditions & facilities
My go to when in Amarillo.
Stayed 1 night in May 2024
Response from Ashmore Inn on May 23, 2024
Thank you for your feedback

6/10 Okay

diana

Travelled with partner
Price was great, rooms need to be updated with new furnishings. Couch was dark green and needed a good cleaning. Gym equipment (elliptical) is broken and could use an update. No Foam rollers or yoga mats, free weights were very worn out
Stayed 1 night in May 2024
Response from Ashmore Inn on May 22, 2024
Thank you for your feedback.

6/10 Okay

Trevor

Travelled with partner
Disliked: Property conditions & facilities
Everything was really old. Elegant but not working great. Shower water was cold
Stayed 1 night in May 2024
Response from Ashmore Inn on May 21, 2024
Thank you for your feedback. We apologize for the issues you had during your stay.

10/10 Excellent

manuel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant stay
Stayed 1 night in Jan 2024
Response from Ashmore Inn on May 21, 2024
Thank you for your feedback.

8/10 Good

lori

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk people were nice-room was clean-Cracker Barrel is right on property. Very yummy breakfast. For easy commute to the arena.
Stayed 2 nights in Apr 2024
Response from Ashmore Inn on May 20, 2024
Thank you for your feedback.

10/10 Excellent

Steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It has a great look and feel.
Stayed 1 night in May 2024

8/10 Good

Pat

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay.
Stayed 1 night in May 2024
Response from Ashmore Inn on May 19, 2024
Thank you for your feedback.

10/10 Excellent

Nita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Aways clean and comfortable beds. Nice breakfast. Friendly services
Stayed 2 nights in May 2024
Response from Ashmore Inn on May 19, 2024
Thank you for your feedback.

10/10 Excellent

Gerald

Liked: Property conditions & facilities
Close to I-40
Stayed 1 night in May 2024
Response from Ashmore Inn on May 21, 2024
Thank you for your feedback.

10/10 Excellent

Prair

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Gorgeous place to stay and clean!!
Stayed 1 night in May 2024
Response from Ashmore Inn on May 17, 2024
Thank you for your feedback.

10/10 Excellent

Orrin

Liked: Property conditions & facilities
Stayed 1 night in May 2024
Response from Ashmore Inn on May 19, 2024
Thank you for your feedback.

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Pool was in separate building, so no noise or smell. Well lit parking lot with lots of spaces. Clean and well furnished common areas. Large outdoor central courtyard area for picnic and walking.
Stayed 1 night in May 2024
Response from Ashmore Inn on May 17, 2024
Thank you for your feedback.

10/10 Excellent

Hong Ye

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Ashmore Inn on May 17, 2024
Thank you for your feedback.

8/10 Good

Elma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Ashmore Inn on May 15, 2024
Thank you for your feedback.

8/10 Good

Bonnie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A great hotel for the cost
Stayed 1 night in May 2024
Response from Ashmore Inn on May 14, 2024
Thank you for your feedback.

10/10 Excellent

Michelle

Liked: Cleanliness, property conditions & facilities
It's not a 5 star but it is clean, friendly, and I feel safe.
Stayed 1 night in May 2024
Response from Ashmore Inn on May 13, 2024
Thank you for your feedback.

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk was very friendly.
Stayed 1 night in May 2024
Response from Ashmore Inn on May 13, 2024
Thank you for your feedback.

10/10 Excellent

Victor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very nice place to stay.
Stayed 1 night in May 2024
Response from Ashmore Inn on May 13, 2024
Thank you for your feedback.

10/10 Excellent

Gail

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the hot tub and quiet of this hotel. Would definitely stay here again, very clean also.
Stayed 1 night in May 2024
Response from Ashmore Inn on May 13, 2024
Thank you for your feedback.

6/10 Okay

G

Disliked: Property conditions & facilities
Stayed 1 night in May 2024
Response from Ashmore Inn on May 13, 2024
Thank you for your feedback.

10/10 Excellent

Carol, Broadview hts

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 1 night in May 2024
Response from Ashmore Inn on May 8, 2024
Thank you for your feedback.

10/10 Excellent

Janie

Liked: Cleanliness, property conditions & facilities
The entrance is beautiful. Very lovely place and the staff was exceptional.
Stayed 1 night in May 2024
Response from Ashmore Inn on May 8, 2024
Thank you for your feedback.

10/10 Excellent

Ibrahim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was great!
Stayed 1 night in May 2024
Response from Ashmore Inn on May 8, 2024
Thank you for your feedback.

10/10 Excellent

Iliana

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked a night on our way back home to Colorado & check in was a breeze, the front desk lady was so kind, & the other staff around the hotel was kind as well. Rooms were very clean! For it being an older hotel, it was an extremely comfortable stay. Will definitely be stopping by again.
Stayed 1 night in May 2024
Response from Ashmore Inn on May 7, 2024
Thank you for your feedback.

8/10 Good

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Ashmore Inn on May 8, 2024
Thank you for your feedback.

10/10 Excellent

leann

Travelled with family, Travelled with partner
Liked: Amenities
Room very clean, comfortable bed, friendly staff, very good breakfast and affordable price. I would stay again for sure.
Stayed 1 night in Apr 2024
Response from Ashmore Inn on May 6, 2024
Thank you for your feedback.

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, my kids and I love it! Stayed here twice
Stayed 2 nights in May 2024
Response from Ashmore Inn on May 6, 2024
Thank you for your feedback.

10/10 Excellent

Brenda

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Lady that checked us in was very nice. I was also impressed with their breakfast. Very nice room and very clean.
Stayed 1 night in May 2024
Response from Ashmore Inn on May 7, 2024
Thank you for your feedback.

10/10 Excellent

KELLY

Liked: Cleanliness, staff & service, property conditions & facilities
Property was very well maintained and exceptionally clean. Staff was very personable. Rooms were comfortable-nice sheets and pillows were a plus! A full breakfast was offered - not just waffles which I am seeing everywhere. I will definitely stay here again.
Stayed 1 night in Apr 2024
Response from Ashmore Inn on May 6, 2024
Thank you for your feedback.

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast food was fresh and very tasty
Stayed 1 night in May 2024
Response from Ashmore Inn on May 6, 2024
Thank you for your feedback.

10/10 Excellent

Gabriela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice, quiet hotel off the highway. The staff was so nice & attentive to our needs. The building & furniture is older compared to other hotels but it's super clean. Breakfast was the basics but still tasted good. Overall, we had a great stay & would definitely recommend this place.
Stayed 1 night in May 2024
Response from Ashmore Inn on May 6, 2024
Thank you for your feedback.

10/10 Excellent

Glomelyn

Business traveller, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Nice facility, but the worker in the breakfast area is not very friendly
Stayed 1 night in May 2024
Response from Ashmore Inn on May 3, 2024
Thank you for your feedback.

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities
A gem indeed. Staff are excellent, rooms great, bath and shower very nice, high quality fixtures and towels. Not a smal pillow guy, but they gave plenty to combine ;-)
Stayed 1 night in May 2024
Response from Ashmore Inn on May 3, 2024
Thank you for your feedback.

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, property conditions & facilities
Thanks To the staff very nice people
Stayed 1 night in Apr 2024
Response from Ashmore Inn on May 3, 2024
Thank you for your feedback.

10/10 Excellent

Camilla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was really impressed with the friendliness of the staff and the grounds surrounding the hotel. Also, I had a good sense of security while I was there I felt safe.
Stayed 1 night in Apr 2024
Response from Ashmore Inn on May 3, 2024
Thank you for your feedback.

10/10 Excellent

Janis

Travelled with family
Liked: Cleanliness, staff & service, amenities
A bit hard to get to off the freeway, but other wise it was great !!!
Stayed 1 night in May 2024
Response from Ashmore Inn on May 3, 2024
Thank you for your feedback.

10/10 Excellent

Prair

Stayed 1 night in Apr 2024
Response from Ashmore Inn on May 19, 2024
Thank you for your feedback.

10/10 Excellent

Emmanuel

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was perfect. The rooms and the front desk were amazing.
Stayed 2 nights in Apr 2024
Response from Ashmore Inn on Apr 30, 2024
Thank you for your feedback.