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Reviews of Studio 6 Albuquerque, NM - North

2 out of 5
Studio 6 Albuquerque, NM - North
4441 Osuna Rd Ne, Albuquerque, NM

Reviews

6.0
Rating 10 - Excellent. 241 out of 1004 reviews" "
Rating 8 - Good. 197 out of 1004 reviews" "
Rating 6 - Okay. 122 out of 1004 reviews" "
Rating 4 - Poor. 149 out of 1004 reviews" "
Rating 2 - Terrible. 295 out of 1004 reviews" "

6.0/10

Cleanliness

6.6/10

Staff & service

5.4/10

Amenities

6.0/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

2/10 Terrible

Jeremy

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Took an extra $100 “deposit” and create all these rules you have to jump through in order to get refund. You have to have someone come look at your room to get rerun but then they aren’t on site for the hours they say they are.
Stayed 1 night in Apr 2024

10/10 Excellent

Vincent

Liked: Staff & service, amenities, property conditions & facilities
👍
Stayed 7 nights in Apr 2024

10/10 Excellent

Megan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What was unique is the cash deposit but it was nice to get it back right when we checked out other than that our two day stay was not bad at all especially for how much it was it was pretty great experience an it was nice to have a kitchen in the room .... Thanks
Stayed 2 nights in Apr 2024
Response from Brand Experience Team on Apr 18, 2024
Hi Megan, Thank you for the excellent review! We hope to see you soon.Natalie #Team6

2/10 Terrible

Hortencia

Stayed 2 nights in Apr 2024

2/10 Terrible

Raymond

Travelled with family, Travelled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
very dirty had cockroaches stove. Didn’t work. Only had hot water no cold water. I wouldn’t put my worst enemy there. Staff was very rude
Stayed 14 nights in Mar 2024
Response from Brand Experience Team on Apr 18, 2024
Hi Raymond, After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty.In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon.Natalie #Team6

10/10 Excellent

Louie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like it because I had a place to stay for awhile and good communication with the office people very very nice and I would go again
Stayed 7 nights in Mar 2024
Response from Brand Experience Team on Apr 9, 2024
Hi Louie, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Maz K.#Team6

2/10 Terrible

Gabriella

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was dirty from the start and when i needed to leave the didn't want to give me my deposit they said my dog ate the bed which they lied and they just really really suck the staff is two Face and they would rather have drug addicts then to have a family trying to stay off the street they suck...
Stayed 13 nights in Mar 2024
Response from Brand Experience Team on Apr 9, 2024
Hi Gabriella,We would like to discuss your experience with you further and ask that you reach out to our Guest Relations Team by using the Contact Us feature on our website to connect with us.Maz K.#Team6

4/10 Poor

Marita

Travelled with family and small children, Travelled with pets
Disliked: Cleanliness, amenities, property conditions & facilities
We booked for a week because it was a cheaper price but when we got there we realized why it was cheaper....the room smelled stale and the floor turned our socks black. After about three days their card making machine for the doors was broken and we had to be let in our room by "staff" every time we left because our keys mysteriously stopped working. There were people living on the OUTSIDE of the building in the corners and walking around at all hours.
Stayed 7 nights in Mar 2024

2/10 Terrible

Alta

Disliked: Cleanliness, staff & service, property conditions & facilities
Response from Nancy Y. on Mar 21, 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

2/10 Terrible

Newcomb

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t get any sleep. I found out from the locals the next morning that ex-cons stay at this hotel and others along this street. Drug deals occur in and around the hotel. Someone tried to break into my room! Luckily I had all the extra deadbolts locked. Needless to say, this area is dangerous! I waited until morning and got the hell out of there.
Stayed 2 nights in Mar 2024
Response from Brand Experience Team on Mar 12, 2024
Hi Newcomb,We’d like to apologize for falling short where safety is concerned. The safety of our guests is our highest priority, so rest assured we’re giving this the attention it deserves. Lilith#Team6

8/10 Good

Mark, Jacksonville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very nice and helpful.
Stayed 7 nights in Feb 2024
Response from Brand Experience Team on Mar 12, 2024
Hi Mark,Thank you for recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!Lilith#Team6

10/10 Excellent

Gabriella

Liked: Staff & service
Disliked: Cleanliness
Stayed 7 nights in Feb 2024

2/10 Terrible

Andrea

Disliked: Cleanliness, property conditions & facilities
Stayed 7 nights in Jan 2024
Response from Brand Experience Team on Feb 23, 2024
Hi Andrea,Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

2/10 Terrible

Andrea

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 15 nights in Jan 2024
Response from Brand Experience Team on Feb 23, 2024
Hi Andrea,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

6/10 Okay

Theresa

Stayed 8 nights in Jan 2024
Response from Brand Experience Team on Feb 7, 2024
Hi Theresa,Thank you for positively rating your stay!Lilith#Team6

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jan 2024
Response from Brand Experience Team on Feb 7, 2024
Hi Jennifer,Thank you for the perfect rating!Lilith#Team6

10/10 Excellent

Lisa

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is fantastic! Juan 2 and Juan 3 go out of there way to make any necessary repairs and should be highly commended! Great service guys!!! The gentlemen that checked me in and the sweet lady that's works during the day are also very accommodating and very respectful of your needs. I felt safe and secure throughout my 3 week stay. I will use you again without a doubt! Lisa Robertson
Stayed 15 nights in Jan 2024
Response from Brand Experience Team on Feb 6, 2024
Hi Lisa,Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!Lilith#Team6

6/10 Okay

Susan

Liked: Staff & service, property conditions & facilities
The room was missing cups, a blanket, and a remote for the TV. The front desk staff was very helpful, but those items should have been in the room. Also, the floor in the corners had not been vacuumed.
Stayed 2 nights in Jan 2024
Response from Brand Experience Team on Feb 6, 2024
Hi SusanThanks for your review, we really appreciate the support. Lilith#Team6

4/10 Poor

john

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The first thing that upset me was finding 5 pot joints within plain site with the room. No pots or pans. Bath towels were small. Broken floor panels. Noisy neighbors that office wouldn’t no take care of. Lastly office was supposed to be open at 7 am but did not show up to after 7:30. Will not stay there again.
Stayed 15 nights in Jan 2024
Response from Brand Experience Team on Jan 29, 2024
Hi Traveler,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff
I left my bag at the check in desk. The evening staff 8pm kept it safe and attempted to contact me after it was found. They verified the contents before returning it to me. Genuine, honest, and friendly.
Stayed 1 night in Jan 2024
Response from Brand Experience Team on Jan 29, 2024
Hi Benjamin,We really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon.Maz K. #Team6

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2024

2/10 Terrible

Esteban

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Had a deposit of 150.00 and the manager and the lady at front desk kept 20.00 said I ruined towels as an excuse to keep the 20.00. Go a receipt though. But don’t know how to report the fake towel transaction.
Stayed 7 nights in Jan 2024
Response from Nancy Y. on Jan 23, 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

10/10 Excellent

jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 14 nights in Dec 2023

4/10 Poor

Sarah

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Lives up to its name as a budget hotel. First room I tried to check into the electronic key entry was dead, so they switched me to another room. I had to get a new key every day of my week-long stay which was inconvenient. Apparently the keys weren't staying "keyed". Bathroom was questionably clean. Maintenance had to come fix the fridge during my stay - let's just say as a former housekeeper I can't believe housekeeping missed an iced over freezer and a warm fridge. Hotel didn't seem to have enough towels. TV only sorta worked. The only good thing about it was how cheap it was and access to the freeway. Would not stay again.
Stayed 8 nights in Oct 2023
Response from Nancy Y. on Jan 16, 2024
We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback. Nancy Y.#Team6

2/10 Terrible

ERNESTO R.

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We paid for the reservation. When we arrived at the room we were disgusted. The place smelled to shi… and urine. Outside were warnings about people breaking into the cars. And it seems people live there under the extended stay. We didn’t feel safe at all and left. The reception looked like a licores store at the South Bronx in NYC. It has a small window where you can barely pass the credit card. It seems that the receptionist needs extra security. So, It was awful. DO NOT STAY at this place.
Stayed 1 night in Jan 2024
Response from Nancy Y. on Jan 16, 2024
Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Nancy Y.#Team6

2/10 Terrible

Patrick

Disliked: Cleanliness, staff & service
The location of this Studio 6 was convenient and the property condition was average. I saw roaches crawlingb around on the floor daily. The best part was the cost/night. However, the Management was never visible. The reception staff was not always available and the main reception entry was locked. You had to talk through a small window, just like being in a prison. Very sad. Also the reception staff never had anything on hand I was asking for. For example no dishes and utensils, coffee, etc. Thank you. However, I will not recommend this property to my friends.
Stayed 9 nights in Dec 2023
Response from Nancy Y. on Jan 16, 2024
After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Nancy Y.#Team6

10/10 Excellent

Karen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 12 nights in Dec 2023

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I want my deposit back before 8 AM
Marginal motel at best. While inexpensive you do het what you pay for, which here isn't much. Lots of cigarette burns in the blanket and chairs. The walls are all chipped up and the bathroom door has claw marks, apparently from a wayward pet. The $100 cash deposit is ridiculous and the office won't trspond to phone calls until after 8 AM, so don't plan to leave any earlier.
Stayed 1 night in Dec 2023
Response from Brand Experience Team on Jan 8, 2024
Hi Traveler,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

2/10 Terrible

JOHN W

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not enough room to park No soap no top sheet heater sounded like helicopter no pots pans glasses
Stayed 4 nights in Dec 2023
Response from Nancy Y. on Jan 2, 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
The room
Stayed 7 nights in Dec 2023
Response from Brand Experience Team on Dec 26, 2023
Hi Andrew,Thank you for the perfect rating!Lilith#Team6

8/10 Good

Julio

Business traveller
Disliked: Staff & service, property conditions & facilities
We had a problem where our toilet clogged and instead of sending someone to fix it they just gave us a plunger and told me that maintenance was not there.
Stayed 7 nights in Dec 2023
Response from Brand Experience Team on Dec 26, 2023
Hi Julio, Thank you for taking time to share your review with us. We love hearing from our guests and are happy you enjoyed your stay. Your experience is important to us and we appreciate you bringing your concerns to our attention.Lilith#Team6

4/10 Poor

Taheera

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
I will never stay with studio six again the first problem was they canceled my reservation that I paid for for two weeks because I did not show up to the hotel on Sunday by 11 PM after driving 26 hours to get to New Mexico. Then after renting the hotel room again they locked me out of my room twice and and after getting off at night i had to get back in my car to go to the office for a new key definitely was not something i wanted to do in the dark, the second time they stated that i only rented the room for one week instead of two weeks that I paid for. it just wasn’t a great experience Overall. We also had to go into the room and bleach it clean And put our own sheets and blankets on before we could even feel comfortable inside.
Response from Brand Experience Team on Dec 26, 2023
Hi Taheera,We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback.Lilith#Team6

4/10 Poor

Martin

Liked: Room comfort
Disliked: Property conditions & facilities
Mehhh
It was not the best. When I got there I had to wait to check in like 30 mins. The first night someone was arrested for destroying a room alit of screaming at night until the morning lots of drug dealers and homeless around, would not recommend to stay here. Cheap yeah but not worth it.
Stayed 7 nights in Dec 2023
Response from Brand Experience Team on Dec 26, 2023
Hi Martin,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

6/10 Okay

Sonai

Stayed 9 nights in Nov 2023

2/10 Terrible

Joseph

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No television, lack of cleanliness, no support or effort from staff to remedy situation. Possible i may have been charged twice also..
Stayed 1 night in Dec 2023
Response from Nancy Y. on Dec 20, 2023
We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback. Nancy Y.#Team6

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the room
Stayed 7 nights in Nov 2023
Response from Brand Experience Team on Dec 12, 2023
Hi Andrew, We’re glad you enjoyed your stay! Come back real soon. Until then, we’ll leave the light on. For You. Cameron A. #Team6

6/10 Okay

Diana

Liked: Room comfort
Disliked: Staff & service
My stay was just average you people really need to train your employees about hospitality
Stayed 14 nights in Nov 2023
Response from Brand Experience Team on Dec 12, 2023
Hi Diana, We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Until then, we’ll leave the light on. For you. Cameron A. #Team6

2/10 Terrible

pamela

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was slow. The key to the room didn't work 4 times! Lots of transients around. The rooms around mine were doing drugs outside and talking all night long. There were dead cockroaches in the room. It was filthy
Stayed 1 night in Nov 2023
Response from Brand Experience Team on Dec 5, 2023
Hi Pamela,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

2/10 Terrible

Lacey

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a horrible place to stay makes you pay 100 cash deposit and they where not even there for me to check out to get my money back no one is ever in the office
Stayed 4 nights in Nov 2023
Response from Nancy Y. on Nov 28, 2023
We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Nancy Y.#Team6

6/10 Okay

Nicholas

Stayed 1 night in Nov 2023

6/10 Okay

Verified traveller

Travelled with group
Liked: Room comfort
Disliked: Property conditions & facilities
2 weeks, no harassment
This is the place to stay when you don't 2ant to be bothered. A little attitude from the front desk but I enjoyed the peace..
Stayed 7 nights in Nov 2023
Response from Nancy Y. on Nov 28, 2023
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

8/10 Good

Victor

Stayed 7 nights in Nov 2023

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed here in the past and enjoyed it so I chose this property to come back to and didn't regret it. The property is clean, staff was nice and it is quiet.
Stayed 9 nights in Nov 2023
Response from Brand Experience Team on Nov 21, 2023
Hi SamanthaWe appreciate you sharing your experience with us. We're happy to hear you enjoyed your stay and that our staff was helpful, and we look forward to seeing you again soon.Lilith#Team6

2/10 Terrible

Paul

Disliked: Cleanliness, staff & service
Worst hotel experience I have ever had.
Waited for an hour for someone to check us in. Nobody showed up at the desk. So we left to use the bathroom and eat. Came back and waited 45 minutes. Finally someone came out with bloodshot eyes and pulling his pants up and tried to give me a discount but I asked him to cancel our stay and we left. Other people were waiting too, saying they didn't have blankets or toilet paper. Another two individuals, both said their keys had quit working and they couldn't get back in their rooms.
Stayed 1 night in Oct 2023
Response from Brand Experience Team on Nov 21, 2023
Hi PaulAfter reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Lilith#Team6

2/10 Terrible

Richard

Stayed 3 nights in Oct 2023

8/10 Good

Cecilia

Liked: Staff & service
Stayed 4 nights in Nov 2023

2/10 Terrible

Stephen

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Kept getting locked out of rooms and no one in office to help. All kinds of drug addicts hanging around parking lot. Felt very unsafe.
Stayed 3 nights in Nov 2023
Response from Brand Experience Team on Nov 14, 2023
Hi Stephen,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2023

2/10 Terrible

DIANA, rosemead

Disliked: Cleanliness, property conditions & facilities
No bkanket just sheets. Bed was horrible. There were roaches
Stayed 2 nights in Sep 2023
Response from Nancy Y. on Nov 7, 2023
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6