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Reviews of Motel 6 Albuquerque, NM - North

2 out of 5
Motel 6 Albuquerque, NM - North
8510 Pan American Freeway Northeast, Albuquerque, NM

Reviews

7.0

Good

Rating 10 - Excellent. 258 out of 1008 reviews" "
Rating 8 - Good. 312 out of 1008 reviews" "
Rating 6 - Okay. 180 out of 1008 reviews" "
Rating 4 - Poor. 128 out of 1008 reviews" "
Rating 2 - Terrible. 130 out of 1008 reviews" "

7.4/10

Cleanliness

7.8/10

Staff & service

6.0/10

Amenities

6.8/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

Chelsey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here last year and loved it. We came from a terrible hotel and I was happy this hotel was available. Thank you from staff to management. Keep up the good work.
Stayed 3 nights in Apr 2024

10/10 Excellent

Carter

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
-
Stayed 1 night in Apr 2024

10/10 Excellent

Kayla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

6/10 Okay

Peggy

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The lobby was dirty & most of the halls were dirty. The bed & bath were clean but everything is so old & abused.
Stayed 1 night in Apr 2024

6/10 Okay

Roni, Wakerley

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Bad manners from reception.
Stayed 1 night in Apr 2024

8/10 Good

Axel

Business traveller
Liked: Cleanliness, property conditions & facilities
One of the guys at the front desk wasn't friendly but all of the other staff members were. I was told when I checked in that I could request a later checkout if I showed my ID at the front desk. I had to drop a coworker off at the airport early in the morning so I requested a later checkout so that I could get some more rest but the guy at the desk seemed annoyed at me for asking and told me no.
Stayed 1 night in Apr 2024

10/10 Excellent

Khalid

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good for the price paid
Stayed 1 night in Apr 2024
Response from Brand Experience Team on Apr 24, 2024
Hi Khalid, We are glad you had a great experience and appreciate your feedback! Maz K.#Team6

10/10 Excellent

Sylvia

Liked: Cleanliness, staff & service, property conditions & facilities
Great Motel 6 no frills easy access parking lots of good dining nearby great just needed a quick over night
Stayed 1 night in Apr 2024
Response from Brand Experience Team on Apr 24, 2024
Hi Sylvia, We are glad you had a great experience and appreciate your feedback! We look forward to providing your future lodging needs. Maz K.#Team6

10/10 Excellent

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was quite
Stayed 2 nights in Apr 2024
Response from Nancy Y. on Apr 17, 2024
Thank you for the perfect rating!!Nancy Y.#Team6

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Professional and friendly staff.
Stayed 1 night in Apr 2024
Response from Nancy Y. on Apr 17, 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

10/10 Excellent

Sarah

Liked: Staff & service, property conditions & facilities
The front desk staff are friendly and professional. It makes the stay more welcoming and comfortable.
Stayed 4 nights in Apr 2024
Response from Nancy Y. on Apr 17, 2024
Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels! Nancy Y.#Team6

4/10 Poor

Christian

Travelled with family and small children, Business traveller
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
Came into a room with half of the lights not working, smell of marijuana in the halls and customer service at front desk was rude
Stayed 1 night in Apr 2024
Response from Nancy Y. on Apr 17, 2024
After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Nancy Y.#Team6

6/10 Okay

clorissa

Travelled with family
Disliked: Amenities
Our stay way average... only complaints i have is upon our check in we were given a room on 3rd floor and after exiting the elevator we smelt a very strong smell of dope. We asked for a room on a different floor and we were given a new room immediately. Beds we hard but other than that it was okay for the price.
Stayed 1 night in Apr 2024
Response from Nancy Y. on Apr 17, 2024
After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Nancy Y.#Team6

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite nice place
Stayed 1 night in Apr 2024
Response from Nancy Y. on Apr 17, 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

4/10 Poor

Richard

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not located in the best are. Yapping dog kept me up half the night.
Stayed 1 night in Mar 2024
Response from Brand Experience Team on Apr 12, 2024
Hi Richard,Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

8/10 Good

Ermelinda

Travelled with family
Pleasant stay
Stayed 1 night in Mar 2024
Response from Brand Experience Team on Apr 12, 2024
Hi Ermelinda,Thank you for positively rating your stay!!Maz K.#Team6

10/10 Excellent

Elese

Liked: Cleanliness, staff & service, property conditions & facilities
It was nice
Stayed 1 night in Mar 2024

10/10 Excellent

Rebekah

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This has been my favorite motel for years when I go on business trips. The staff is friendly and it feels safe.
Stayed 1 night in Feb 2024
Response from Nancy Y. on Apr 3, 2024
Thank you for the perfect rating!!Nancy Y.#Team6

8/10 Good

George

Liked: Cleanliness, staff & service
Disliked: Amenities
The ice maker was not working
Stayed 1 night in Mar 2024
Response from Nancy Y. on Apr 3, 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

4/10 Poor

Irene

Travelled with partner
Disliked: Property conditions & facilities
No ice. Front door broken. Shady area
Stayed 1 night in Mar 2024
Response from Nancy Y. on Apr 3, 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

2/10 Terrible

joe

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
A bad place to stay the bathroom sink just very dribble water the ice machine was out of order you could not access the back door with your key card.Just a terrible place to spend the night.
Stayed 1 night in Mar 2024
Response from Nancy Y. on Mar 20, 2024
We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Nancy Y.#Team6

8/10 Good

Allan

Disliked: Cleanliness, amenities, property conditions & facilities
This place was a place lay your head but it is run down big time , dirty , broken down amenities, the pool looked like we should put gold fish in it , there is so much dog poop all round the outside, the front doors that is your first impression I believe is plexi glass with tape.
Stayed 1 night in Mar 2024
Response from Nancy Y. on Mar 20, 2024
We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly.Nancy Y. #Team6

6/10 Okay

Karen

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
It was what you expect of a cheap Motel bed tv toilet and shower nothing more
Stayed 1 night in Mar 2024
Response from Brand Experience Team on Mar 13, 2024
Hi KarenThanks for your feedback! Providing a top-notch guest experience is always our goal, and we’re committed to improving. We hope to see you back soon!Lilith#Team6

2/10 Terrible

Jerry

Business traveller, Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Brand Experience Team on Mar 7, 2024
Hi Jerry,We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Lilith#Team6

6/10 Okay

Shelby

Disliked: Amenities, property conditions & facilities
They have smoking rooms, that should tell you everything you need to know.
Stayed 1 night in Feb 2024
Response from Nancy Y. on Mar 6, 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

10/10 Excellent

Hope

Stayed 1 night in Feb 2024

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Front desk staff really cool
Stayed 1 night in Feb 2024
Response from Brand Experience Team on Feb 28, 2024
Hi John,Thank you for the excellent review! We hope to see you soon.Lilith#Team6

6/10 Okay

Peggy

Ice machine was broke. Luggage trolley was missing. Front desk staff was not friendly
Stayed 1 night in Feb 2024
Response from Brand Experience Team on Feb 22, 2024
Hi Peggy, Thank you for taking time to share your review with us. We also appreciate your feedback regarding ways we can provide an even more comfortable stay for our guests.Maz K.#Team6

4/10 Poor

sonia

Travelled with family, Travelled with pets
Disliked: Cleanliness, property conditions & facilities
The bathroom door wouldn’t close the lock was broken, the toilet had no water. Overall the hotel was dirty
Stayed 1 night in Feb 2024
Response from Brand Experience Team on Feb 14, 2024
Hi Traveler,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

10/10 Excellent

Verified traveller

Travelled with family, Business traveller, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience checking in and the only issue was the ice machine is broken. Tina at the front desk smiled! Thanks!
Stayed 1 night in Jan 2024
Response from Brand Experience Team on Feb 14, 2024
Hi Traveler, Thank you for sharing your review. We are glad you enjoyed your stay! Maz K.#Team6

8/10 Good

Albert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024
Response from Brand Experience Team on Feb 7, 2024
Hi Albert,Thank you for positively rating your stay!Lilith#Team6

10/10 Excellent

Steve

Liked: Property conditions & facilities
Clean priced right convenient good bed
Stayed 2 nights in Jan 2024
Response from Brand Experience Team on Jan 30, 2024
Hi Steve, Thank you for sharing your review. We are glad you enjoyed your stay! Maz K.#Team6

6/10 Okay

Dolores

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2024

10/10 Excellent

Jerome

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
2 stars for a clean room, little else.
I get that this is a value motel, but it really didn’t even meet my expectations for a motel at this price point. The front doors appear to have been broken out and replaced with plexiglass, neither key card worked, the hallway reeked of pot, and the entire premises were fairly run down. We were routinely awakened by noise from the hall, including what seemed to be a serious fight/argument. The room, at least, seemed clean. If you just need a cheap room and are willing to accept what comes with it, go for it. If you can spend the extra $20 and stay someplace better, you should do so.
Stayed 1 night in Dec 2023
Response from Brand Experience Team on Jan 9, 2024
Hi TravelerThanks for your feedback! Providing a top-notch guest experience is always our goal, and we’re committed to improving. We hope to see you back soon!Lilith#Team6

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

6/10 Okay

Ricardo

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Gloria

Travelled with family
Liked: Cleanliness, amenities
Stayed 1 night in Dec 2023

10/10 Excellent

Albert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

6/10 Okay

malissa

Travelled with family
Liked: Staff & service
Stayed 1 night in Dec 2023

2/10 Terrible

Isaac

Stayed 4 nights in Nov 2023

4/10 Poor

Austin

Travelled with family
Disliked: Amenities, property conditions & facilities
This was a typical Motel 6. Nothing great. Property is a little run down and Rough. The side doors to this property never locked during the day or night, so anyone could enter the hotel through side doors. Low security. Our heater in our room would shake and make a loud screeching noise every time it came on, making it hard to sleep. There were people hanging outside the building most the night, and returning late at night made us uneasy walking back to our room. We have stayed here before, but this time was a little worse than usual.
Stayed 3 nights in Nov 2023
Response from Nancy Y. on Dec 13, 2023
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

8/10 Good

Vladislav

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and comfortable. What else do you want from a budget hotel?
Stayed 1 night in Nov 2023

8/10 Good

Lesley

Liked: Property conditions & facilities, room comfort
Not bad for a quick stay
Front desk check in was not very friendly at all. Bathroom a bit dirty, but not horrible. Nice remodel so it is better. Need updated vending machines. Snack only takes coins?
Stayed 1 night in Nov 2023
Response from Brand Experience Team on Nov 15, 2023
Hi Lesley, We are glad you had a great experience and appreciate your feedback! We look forward to providing your future lodging needs. Maz K.#Team6

6/10 Okay

Dawnette

Business traveller
Liked: Staff & service
I like how convenient of an area it is. Staff are friendly.
Stayed 1 night in Oct 2023
Response from Nancy Y. on Nov 7, 2023
Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels! Nancy Y.#Team6

8/10 Good

Gary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Room seemed clean. Beds were firm but generally comfortable. Room on back overlooking pool was quiet except for occasional people in hall. Housekeeping was in daily. Some towels were very nice. Elevator was fairly fast which helped as the stays are somewhat inconvenient. Generally happy with my stay. It's on a one way outer road, so there can be a bit of looping around the block to get to/from hotel.
Stayed 3 nights in Oct 2023
Response from Brand Experience Team on Nov 1, 2023
Hi GaryThank you, we really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon. Lilith#Team6

8/10 Good

John, Belvidere

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

6/10 Okay

laura M

Liked: Cleanliness, staff & service
Stayed 3 nights in Oct 2023

10/10 Excellent

Yolanda C

Stayed 4 nights in Oct 2023

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023