Title: Akumal Natura - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Akumal Natura Family-friendly hotel with a full-service spa and a 24-hour front desk ![Beach nearby](https://images.trvl-media.com/lodging/17000000/16130000/16129300/16129273/35c6b978.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Dinner served, international cuisine](https://images.trvl-media.com/lodging/17000000/16130000/16129300/16129273/0a688017.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Yoga](https://images.trvl-media.com/lodging/17000000/16130000/16129300/16129273/1a7b7daa.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Bar (on property)](https://images.trvl-media.com/lodging/17000000/16130000/16129300/16129273/572b0941.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Standard Bungalow, 1 King Bed, Terrace, Ground Floor](https://images.trvl-media.com/lodging/17000000/16130000/16129300/16129273/a0d4b4c2.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Akumal Natura offers a peaceful escape near Half Moon Bay and Yal-ku Lagoon. Enjoy international cuisine at Namaste restaurant, relax on the garden terrace, or book a spa massage. Attentive staff and reliable WiFi make exploring nearby beaches convenient. 9.0 Wonderful ## Popular amenities - - Bar - Housekeeping - Pet-friendly - Laundry - 24/7 front desk ## Room options ### Check availability for these dates Tonight [Oct. 4 - Oct. 5](https://www.expedia.ca/Hotel-Search?startDate=2025-10-04&endDate=2025-10-05&selected=16129273&PinnedHotelID=16129273&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-04&endDate=2025-10-05&selected=16129273&PinnedHotelID=16129273&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 5 - Oct. 6](https://www.expedia.ca/Hotel-Search?startDate=2025-10-05&endDate=2025-10-06&selected=16129273&PinnedHotelID=16129273&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-05&endDate=2025-10-06&selected=16129273&PinnedHotelID=16129273&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 10 - Oct. 12](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=16129273&PinnedHotelID=16129273&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=16129273&PinnedHotelID=16129273&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct. 17 - Oct. 19](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=16129273&PinnedHotelID=16129273&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=16129273&PinnedHotelID=16129273&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 4 of 4 rooms ![Standard Bungalow, 1 King Bed, Terrace, Ground Floor](https://images.trvl-media.com/lodging/17000000/16130000/16129300/16129273/327ad909.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Bungalow, 1 King Bed, Terrace, Ground Floor 9.6 Exceptional 5 reviews ### Highlights Patio Ceiling fan Separate bedroom Private bathroom Champagne service Eco-friendly cleaning supplies Daily housekeeping Located on the ground floor - 237 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ![1 bedroom, free WiFi, bed sheets](https://images.trvl-media.com/lodging/17000000/16130000/16129300/16129273/809f383e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room, 2 Twin Beds, Terrace, Ground Floor ### Highlights Patio Ceiling fan Separate bedroom Private bathroom Champagne service Eco-friendly cleaning supplies Daily housekeeping Located on the ground floor - 237 sq ft - Sleeps 2 - 2 Twin Beds ![1 bedroom, free WiFi, bed sheets](https://images.trvl-media.com/lodging/17000000/16130000/16129300/16129273/e6aca7f2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Chalet Standard With Garden View - 215 sq ft - Sleeps 2 ![1 bedroom, free WiFi, bed sheets](https://images.trvl-media.com/lodging/17000000/16130000/16129300/16129273/6574237a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Chalet Standard With Garden View 8.0 Very good 1 review - 215 sq ft - Sleeps 2 ## You may also like Ad ![Aerial view](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/2000000/1590000/1580500/1580487/90058172_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Grand Sirenis Riviera Maya Resort & Spa - All Inclusive Akumal - On private beach - Pool - Hot tub - Breakfast included 8.6 Excellent 338 reviews CA $447 CA $545 total includes taxes & fees Oct 5 - Oct 6 [](https://www.expedia.ca/Akumal-Hotels-Grand-Sirenis-Riviera-Maya-Resort-Spa-All-Inclusive.h1580487.Hotel-Information?chkin=2025-10-5&chkout=2025-10-6&rm1=a2®ionId=6196&destination=Akumal&destType=MARKET&latLong=20.395973,-87.315903&searchId=63e070bc-0f12-4a6f-9b5a-bfc47fca6639&top_cur=CAD) Ad ![9 restaurants, lunch, dinner served; Asian cuisine](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/71000000/70510000/70502100/70502006/cf877496_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hilton Tulum Riviera Maya All-Inclusive Resort Tulum - Pool - All-inclusive - Spa - Kids pool 8.4 Very good 1,941 reviews CA $372 CA $372 total includes taxes & fees Oct 19 - Oct 20 [](https://www.expedia.ca/Chacalal-Hotels-Hilton-Tulum-All-Inclusive-Resort.h70502006.Hotel-Information?chkin=2025-10-19&chkout=2025-10-20&rm1=a2®ionId=6196&destination=Akumal&destType=MARKET&latLong=20.395973,-87.315903&searchId=63e070bc-0f12-4a6f-9b5a-bfc47fca6639&top_cur=CAD) Ad ![Exterior](https://images.trvl-media.com/lodging/11000000/10490000/10489600/10489505/e9e3a64f.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Secrets Akumal Riviera Maya - Adults Only - All Inclusive Akumal - Pool - Hot tub - All-inclusive - Spa 9.4 Exceptional 1,006 reviews CA $700 CA $700 total includes taxes & fees Oct 5 - Oct 6 [](https://www.expedia.ca/Akumal-Hotels-Secrets-Akumal-Riviera-Maya-Adults-Only-All-Inclusive.h10489505.Hotel-Information?chkin=2025-10-5&chkout=2025-10-6&rm1=a2®ionId=6196&destination=Akumal&destType=MARKET&latLong=20.395973,-87.315903&searchId=63e070bc-0f12-4a6f-9b5a-bfc47fca6639&top_cur=CAD) Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/71000000/70510000/70501700/70501666/47376a15_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Conrad Tulum Riviera Maya Tulum - On private beach - Pool - Spa - Parking included 9.2 Wonderful 272 reviews CA $427 CA $589 total includes taxes & fees Oct 26 - Oct 27 [](https://www.expedia.ca/Akumal-Hotels-Conrad-Tulum.h70501666.Hotel-Information?chkin=2025-10-26&chkout=2025-10-27&rm1=a2®ionId=6196&destination=Akumal&destType=MARKET&latLong=20.395973,-87.315903&searchId=63e070bc-0f12-4a6f-9b5a-bfc47fca6639&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FAkumal-Hotels-Akumal-Natura.h16129273.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FAkumal-Hotels-Akumal-Natura.h16129273.Hotel-Information) ## About the area Located in Akumal, Akumal Natura is in a rural area and near the beach. Tulum Mayan Ruins is a notable landmark, and the area's natural beauty can be seen at Akumal Beach and Half Moon Bay. Traveling with kids? Don't miss Xel-Há Park. Scuba diving and snorkeling offer great chances to get out on the surrounding water, or you can seek out an adventure with ecotours nearby. [Visit our Akumal travel guide](https://www.expedia.ca/Akumal.dx6196) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.40241%2C-87.32935&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=IGhmaxIelCduG5gR4poW33nFUxo=) Avenida Gonzalo Guerrero S/N, 400 Meters Camino Akumal, Uxuxubi, Akumal, QROO, 77782 ### What's nearby - Akumal Beach - 3 min drive - 2.1 km - Akumal Ecological Center - 3 min drive - 2.1 km - Riviera Maya Golf Club - 5 min drive - 5.7 km - Half Moon Bay - 6 min drive - 3.9 km - Yal-ku Lagoon - 8 min drive - 4.6 km ### Getting around - Cancun Intl. Airport (CUN) - 80 min drive ### Restaurants - ‪Akumal Sushi Beach Bar - ‬5 min drive - ‪Market Café - ‬3 min drive - ‪Lak iin Nikkei Restaurant - ‬5 min drive - ‪Panuchos don abre cuando quiere - ‬11 min walk - ‪Akumal Beach Resort 'The Lobby Bar' - ‬5 min drive ## About this property ### Akumal Natura Family-friendly hotel near Akumal Beach Located close to Half Moon Bay and Yal-ku Lagoon, Akumal Natura provides a terrace, a garden, and an arcade/game room. Treat yourself to a massage at the onsite spa. The on-site international cuisine restaurant, Namaste, serves dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a bar. Additional perks include: - Free self parking - Free bicycle rentals, a roundtrip airport shuttle (surcharge), and multilingual staff - Concierge services, tour/ticket assistance, and a front-desk safe Room features All guestrooms at Akumal Natura offer amenities such as free WiFi. Other conveniences in all rooms include: - Recycling, LED light bulbs, and eco-friendly cleaning products - Bathrooms with showers and free toiletries - Patios, ceiling fans, and daily housekeeping ## Similar properties ![View from property](https://images.trvl-media.com/lodging/6000000/5570000/5567000/5566962/ac318ec5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Villas De Rosa Beach Resort Akumal - Pool - Spa - Kids pool - Parking included 9.0 Wonderful 485 reviews CA $139 CA $172 total includes taxes & fees Oct 5 - Oct 6 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-05&endDate=2025-10-06&selected=5566962&PinnedHotelID=5566962&HadPinnedHotel=true®ionId=-1&adults=2) ![On the beach, sun loungers, scuba diving, snorkeling](https://images.trvl-media.com/lodging/24000000/23700000/23699300/23699242/946517f7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Del Sol Beachfront Hotel and Condos Akumal - Pool - Parking included - Free WiFi - Restaurant 8.8 Excellent 397 reviews CA $104 CA $130 total includes taxes & fees Oct 5 - 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Oct 7 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-06&endDate=2025-10-07&selected=3172799&PinnedHotelID=3172799&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - 24-hour roundtrip airport shuttle on request for a surcharge - Free self parking on site ### Food and drink - A bar/lounge - A restaurant - Private picnics - Snack bar/deli ### Restaurants on site - Namaste ### Things to do - Arcade/game room - Farming classes - Free bicycle rentals - Full-service spa - Games - Stereo - Yoga classes ### Family friendly - Arcade/game room - Laundry facilities - Snack bar/deli ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage - Safe at front desk - Water dispenser ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Proposal/romance packages - Tour and ticket assistance ### Outdoors - Garden - Terrace ### Full-service spa - Massage ### Accessibility - No elevator ### More - 20 buildings - At least 10% of profits reinvested in community and sustainability - At least 80% lighting from LEDs - At least 80% of food locally-sourced - At least 80% organic food - Banquet hall - Biodegradable drinking straws available - Built in 2016 - Designated smoking areas - Eco-friendly cleaning products used - Humane treatment of captive wild animals - Local culture and ecosystem education - Locally-owned and organized tours and activities - No plastic drinking straws - No plastic soft drink bottles - No plastic water bottles - Reusable cups - Water dispenser usage encouraged ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Free toiletries - Private bathroom - Shower - Towels provided ### Food and drink - Champagne service ### More - Ceiling fan - Cleaning products are eco-friendly - LED lighting - Recycling ## Policies ### Check-in Check-in start time: 2:00 PM; Check-in end time: 10:00 PM Contactless check-in available Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before noon Contactless check-out available ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation For any questions, please contact the property using the information on the booking confirmation ### Access methods Staffed front desk ### Pets Pets stay free Service animals are welcome, and are exempt from fees Welcoming dogs and cats only ### Children and extra beds Children are welcome 1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Optional extras - Airport shuttle fee: USD 95 per vehicle (one-way) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted This property uses solar energy, plus eco-friendly cleaning products Safety features at this property include a fire extinguisher, a security system, and a first aid kit This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention This property does not have elevators There is no hot water on site ### Property is also known as Akumal Natura Hotel Natura Hotel Natura Akumal Natura Hotel Akumal Natura Akumal Akumal Natura Hotel Akumal ## Frequently asked questions ### Is Akumal Natura pet-friendly? > Yes, cats and dogs are allowed at this property. ### How much is parking at Akumal Natura? > Self parking is free at this property. ### What time is check-in at Akumal Natura? > Check-in start time: 2:00 PM; Check-in end time: 10:00 PM. Late check-in is available during limited hours. ### What time is check-out at Akumal Natura? > Check-out is at noon. ### Does Akumal Natura provide a shuttle to the airport? > Yes, there's an airport shuttle that runs on request. A fee of USD 95 per vehicle applies. ### Where is Akumal Natura located? > This family-friendly Akumal hotel is located near the beach, within 3 mi (5 km) of Akumal Beach, Half Moon Bay and Yal-ku Lagoon. Riviera Maya Golf Club and Xel-Há Park are also within 9 mi (15 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Akumal Natura Reviews 9.0 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 127 8 - Good 39 6 - Okay 20 4 - Poor 6 2 - Terrible 4 ### 9.2/10 Cleanliness ### 9.4/10 Staff & service ### 8.8/10 Amenities ### 8.8/10 Property conditions & facilities ### 9.6/10 Eco-friendliness ### 10/10 Excellent #### Jessica May 16, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I absolutely loved my stay here. Beautiful place, the restaurant is exceptional, the included breakfast fresh and delicious, and the staff are amazing. ##### Jessica Stayed 4 nights in May 2025 ### 10/10 Excellent #### Vanissia Dawn Jun 29, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff and service here was phenominal. I had no complàints with this place. They made sure we enjoyed our stay and they were super friendly and their english was very good. ![](https://a.travel-assets.com/ugc/hotel-reviews/ab4bd3b8-1555-46be-be37-e3904e1bd024-1751171548597.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/bd35d868-99e6-4e68-b679-e7f1ee8cd048-1751171552162.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/95de202e-6c7c-4e13-a6a9-31724566a734-1751171549609.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Vanissia Dawn Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Bernard Mar 11, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful quiet glamping in the jungle. Nice staff. Great food. Comfortable bed and hot shower. ##### Bernard Stayed 7 nights in Mar 2025 ### 10/10 Excellent #### Gabriela Apr 8, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Solo traveler. Felt safe from day one. Staff courteous and very friendly. Accommodations met all my needs. ##### Gabriela Stayed 3 nights in Mar 2025 ### 10/10 Excellent #### Robyn Mar 28, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Fish spa Lovely location. Loved seeing the spider monkey overhead and iguanas wandering. The fishspa is something special for Noth Americans. People seemed to enjoy the monkey sanctuary. We will do that next visit. ##### Robyn Stayed 3 nights in Mar 2025 ### 10/10 Excellent #### Christi Feb 21, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Glamorous jungle cozy camper Absolutely beautiful! The most peaceful and relaxing place, stunning cenotes and the best of nature in this jungle oasis. Staff was so friendly and the food was great. It was very safe and quiet. I especially loved the outdoor swing under the trees. ![](https://a.travel-assets.com/ugc/hotel-reviews/50F7E913007F3305531F9ECD5D7AA0B285E19A721740096024877.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/AC420EA268A5C824D8E8AD05B1A208A3EBCEE6CE1740096091454.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Christi Stayed 1 night in Feb 2025 ### 6/10 Okay #### Nico Jun 9, 2025 Liked: Cleanliness, staff & service Disliked: Room comfort The property was quite loud during my stay and not relaxing like I had hoped. I ended up leaving a day early at my own expense as a result. ##### Nico Stayed 3 nights in Jun 2025 ### 8/10 Good #### Dave Nov 14, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Disliked: Amenities Very nice people, very rustic ##### Dave Stayed 1 night in Nov 2024 ### 10/10 Excellent #### Brenda Apr 23, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great spot to enjoy nature, 2 cenotes in site and Staff was very friendly and helpful. ##### Brenda Stayed 1 night in Apr 2023 ### 10/10 Excellent #### Adriana May 8, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff is friendly and their tour is amazing don’t skip this unique opportunity ##### Adriana Stayed 1 night in May 2024 ### 10/10 Excellent #### Robert Mar 16, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Nice natural spot ##### Robert ### 8/10 Good #### Juha Mar 6, 2025 Liked: Cleanliness, staff & service, amenities Ventilator wasn't enough to cool the tent and was very lound (when it was on one could not hear the sounds of the jungle). Cenotes were lovely, we enjoyed especially the fish spa. Personnel was very friendly and helpful. There was no white wine in the restaurant, but I think it was a temporary problem 😊 ##### Juha Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Kyra Nov 18, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This was a great experience. I stayed in a single bed and it was very comfortabe. There is a cenote on site we did not know about until we were leaving and wish we knew sooner is the only thing that could have been improved on. Probably because we arrived in the evening and we booked the tour for the next morning which goes to the cenote is the reason we did not know there was a cenote. Would definitely stay again and bring the kids next time. Staff were really great and friendly and they treated us really well. We only stayed one night and wish we stayed longer. ##### Kyra Stayed 1 night in Nov 2024 ### 8/10 Good #### Heather May 29, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We highly recommend that you take the monkey sanctuary tour with Cesar as a guide. Without his enthusiasm and knowledge, you won't see the true value of this place. The glamping was romantic and fun. Our place was close to private lovely cenote Great value if you can get here by car or cheap transport. Not convenient location. ##### Heather Stayed 1 night in May 2024 ### 6/10 Okay #### Tammy Mar 7, 2025 Liked: Staff & service This is one hundred percent my fault but I noped out about 20 minutes after arriving. There was a spider in our bed the size of the back of my hand. After that, every bead of sweat may as well have been another one. I couldn’t do it. I’m not a wealthy person but I had booked a week and ‘gave up’ my $650-700 plus $$$ cab ride back to playa del Carmen within an hour of arriving. I’m happy to have donated to what seems like a very good cause at least. Never even made it to the animal sanctuary or a cenote. The staff was very understanding and helped us get right back on track… Welcome to the jungle 😜 ##### Tammy Stayed 6 nights in Feb 2025 ### 10/10 Excellent #### Gary Jul 22, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful and peaceful 4 night stay. Extended twice. Felt like we had the place to ourselves. Two cenotes with one with lights for nighttime swimming. Delicious food at the restaurant. Ate a beautiful barramundi fish (Australia really in Mexico), decent breakfast in the morning, yoga classes, and took the Monkey Sanctuary Tour to support the conservation efforts of the owner. Great private outdoor shower, too. They bring you hot water if you need it. We even adopted one of the kittens that was living there and is now a happy member of our house in Tulum (yes we live nearby and have your company). ##### Gary Stayed 3 nights in Apr 2022 ### 4/10 Poor #### Kristine Jun 8, 2024 Disliked: Amenities, property conditions & facilities We didn't feel safe there. We were the only people there and there is road construction going on very close. There is no way to feel safe with 2 women traveling. So we left and they wouldn't refund our money. The Cenotes looked awful, and the restaurant wasn't open until 7. It was unbearably hot and the mosquitos had a field day with us, even with bug spray on.....Lets just say glamping is not for everyone and we should have felt more safe. ##### Kristine Stayed 1 night in Jun 2024 ### 8/10 Good #### Marissa Jan 2, 2025 Liked: Cleanliness, staff & service, amenities This was our first time glamping, so we did not know what to expect when we arrived. We were welcomed immediately by Jose, whose personality alone told us we would enjoy our time there. The property is stunning. It has two cenotes, one with a fish spa. We saw a variety of animals during our stay iguanas, spider monkeys, a raccoon, the beautiful pet cat, and some street dogs. The tent was spacious with a fan. The attached bathroom at the back of the tent was semi open, but stayed surprisingly clean. The only issue we ran into with the room was it raining the first night and there was a small leak in the roof onto our luggage. Off Spray was an absolute must during the entirety of our stay. We ate at the on-site restaurant several times and used it as a lounging area in between activities. The staff were all very caring and friendly. You HAVE to take the rescue tour with Cesar. It completely changed the meaning of us glamping on the property. It rounded out the entire experience. Overall, we had a great time and would recommend staying here! ##### Marissa Stayed 3 nights in Dec 2024 ### 2/10 Terrible #### America Jan 4, 2023 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### UNRESPONSIVE HOTEL ABSOLUTELY WORST EXPERIENCE EVER. HOW IS IT THAT I SHOW UP TO THE PROPERTY THEY DONT EVER ANSWER THE DOOR OR THE PHONE AND NOW BEING CHARGED FOR A STAY THAT NEVER TOOK PLACE. THERE WERE PUDDLES OF FLOODED WATER EVERYWHERE AND NO MOTORCYCLE TAXI WANTED TO TAKE US THERE. ITS NOT CENTRALLY LOCATE. DO NOT BOOK HERE!! ##### America Stayed 2 nights in Dec 2022 ### 8/10 Good #### Seth Feb 7, 2025 Liked: Cleanliness, staff & service, property conditions & facilities We had an incredible stay at this glamping spot nestled deep in the lush Mexican rainforest. The location was absolutely breathtaking, offering a peaceful retreat surrounded by nature. One of the highlights for us was the chance to see Jefferies spider monkeys up close, a subspecies we’d never encountered before. Their presence made the experience feel even more unique and connected to the natural environment. The facilities themselves were top-notch. Our tent was spacious, clean, and well-maintained, providing all the comforts we needed while still giving us that outdoor feel. The entire site was beautifully designed and very quiet, perfect for relaxing after days spent exploring the surrounding rainforest. It felt like we had the whole place to ourselves at times, which added to the peaceful atmosphere. However, we did run into a bit of an issue with security. When we returned one evening, there was no staff present, and the gate to the facility was locked. After a long day, it was frustrating to have to find a way in ourselves just to get back to our tent. While it didn’t ruin our experience, we hope they improve their security arrangements for future guests. Despite that hiccup, we absolutely loved our time here and would highly recommend it to anyone looking for an immersive, tranquil experience in the rainforest. The combination of comfortable glamping and wildlife encounters, especially with the Jefferies spider monkeys, made it an unforgettable stay. ##### Seth Stayed 3 nights in Feb 2025 ### 8/10 Good #### Linda Mar 2, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities What I loved: Feeling like we were in a secluded location in the jungle. The beautiful setting. The wonderful staff. They really made everyone feel welcomed and appreciated. And when my arrival was delayed, it was easy to communicate with them via WhatsApp. The resident cat. Comfortable rooms with ensuite bathrooms. The semi-outdoor shower in the bathroom. Our visit to the animal rescue. Bicycles you can borrow. Although the menu lists separate breakfast and dinner menus, I asked for an omelette at dinner and they gladly made one. What I didn't love, but still liked it: Cold shower - to be fair, the info page does mention this, I just didn't read carefully enough. Not actually as isolated in the jungle as you think. I could hear some neighbor's music late into the night, but not in a fun, enjoy the music kind of way. Earplugs helped. The bathroom was just a bit more rustic than I expected. It was still fine and functional. The friend I traveled with was initially a bit skeptical, because she is accustomed to sales conferences in fancy, chain hotels. Our stay, and the staff, won her over. She loved staying "somewhere different" and she loved our visit to the animal rescue. One note, the lead photo on Expedia is misleading. Akumal Natura is not on or near the beach. ##### Linda Stayed 3 nights in Feb 2025 ### 8/10 Good #### Leah Jun 19, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The property is beautiful with 2 cenotes and plenty of walking paths through nature. At the time we visited both cenotes looked really murky and not good for swimming. A fun bonus of the property is a free fish spa! They charge $25 per person for this at XelHa but at Akumal Natura you can do it for free which is super cool. The restaurant is a little pricey but everything we ate for all 3 meals was delicious. Now for the actual glamping- it’s Mexico and there is no AC so be ready for a hot, sticky and sweaty night. They gave us 2 fans but I still barely got any sleep. It was simply too hot. But I knew that going in and it was worth it for the experience. Glad it was only one night! Everyone was very kind and friendly and they even set up a tour of a nearby nature reserve that was EPIC. We saw so many animals and learned so much and then got to experience this really cool enclosed cenote. If you aren’t brave enough for a hot night of camping then at least come for the tour and eat at the restaurant. ##### Leah Stayed 1 night in Jun 2024 ### 10/10 Excellent #### Dita Jun 5, 2025 Liked: Cleanliness, amenities, property conditions & facilities Accommodation : The tent was awesome, nice bed. Staff were amazing and helpfull. Also the Cenote inside the property available 24/7. ##### Dita Stayed 8 nights in May 2025 ### 8/10 Good #### Noelani May 7, 2025 Liked: Cleanliness, staff & service, property conditions & facilities ##### Noelani Stayed 6 nights in Apr 2025 ### 10/10 Excellent #### Isabelle May 1, 2025 Liked: Cleanliness ##### Isabelle Stayed 2 nights in Apr 2025 ## Expedia's Latest Trends ### Hotels > [Hilton Tulum Riviera Maya All-Inclusive Resort](https://www.expedia.ca/Chacalal-Hotels-Hilton-Tulum-All-Inclusive-Resort.h70502006.Hotel-Information) > > [Dreams Natura Resort & Spa - All Inclusive](https://www.expedia.ca/Puerto-Morelos-Hotels-Dreams-Natura-Resort-Spa-All-Inclusive.h36776874.Hotel-Information) > > [Moon Palace Cancun - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Moon-Palace-Cancun-All-Inclusive.h428588.Hotel-Information) > > [Barceló Maya Beach - All Inclusive](https://www.expedia.ca/Xpu-Ha-Hotels-Barcelo-Maya-Beach-All-Inclusive.h804595.Hotel-Information) > > [Breathless Riviera Cancun Resort & Spa - 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