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Reviews of Hôtel des Princes – Chambéry Centre

3 out of 5
Hôtel des Princes – Chambéry Centre
4 Rue de Boigne, Chambery, Savoie

Reviews

8.4

Very good

Rating 10 - Excellent. 174 out of 452 reviews" "
Rating 8 - Good. 209 out of 452 reviews" "
Rating 6 - Okay. 48 out of 452 reviews" "
Rating 4 - Poor. 16 out of 452 reviews" "
Rating 2 - Terrible. 5 out of 452 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Linda

Liked: Cleanliness, staff & service
Stayed 2 nights in May 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Adrien on Apr 5, 2024
Bonjour cher ou chère client(e),Nous espérons que votre séjour s'est bien déroulé au sein de notre établissement et du centre historique de Chambéry.Nous vous souhaitons d'avoir pu profiter de nos différents services, tels que le petit-déjeuner à base de produits de la Savoie, ou encore notre accord tarifaire pour le stationnement en ville.Cordialement,

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely no complaints
Stayed 3 nights in Aug 2023
Response from Adrien on Apr 5, 2024
Bonjour cher ou chère client(e),Nous espérons que votre séjour s'est bien déroulé au sein de notre établissement et du centre historique de Chambéry.Nous vous souhaitons d'avoir pu profiter de nos différents services, tels que le petit-déjeuner à base de produits de la Savoie, ou encore notre accord tarifaire pour le stationnement en ville.Cordialement,

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023
Response from Adrien on Apr 5, 2024
Bonjour cher ou chère client(e),Nous espérons que votre séjour s'est bien déroulé au sein de notre établissement et du centre historique de Chambéry.Nous vous souhaitons d'avoir pu profiter de nos différents services, tels que le petit-déjeuner à base de produits de la Savoie, ou encore notre accord tarifaire pour le stationnement en ville.Cordialement,

8/10 Good

Abby

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2022
Response from Adrien on Apr 5, 2024
Bonjour cher ou chère client(e),Nous vous remercions pour votre avis et espérons que votre séjour s'est bien passé, dans le centre historique de Chambéry. Nous vous souhaitons d'avoir profité de nos différents services, tels que le petit-déjeuner à base de produits de la Savoie, ou encore notre accord tarifaire pour le stationnement en ville.En vous souhaitant une agréable journée,

10/10 Excellent

john

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff beyond helpful. I left Theatre Hotel because it was filthy, and the staff here accommodated my need for an early check in.
Stayed 1 night in Jun 2022

10/10 Excellent

Luigi Giacomo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and quiet. Centrally located.
Stayed 2 nights in Jun 2022

6/10 Okay

Matthew, LONDON

Business traveller
Liked: Cleanliness, staff & service
Good central location
Stayed 4 nights in May 2022

10/10 Excellent

Richard

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was super helpful when I arrived at 11:30pm with tired children and a dog. Pointed me directly to the excellent local parking which is very secure. This made our experience much more enjoyable. Lovely walks around the city in the morning.
Stayed 1 night in Apr 2022

10/10 Excellent

Samuel

Stayed 1 night in Apr 2022

10/10 Excellent

Nicholas

Stayed 1 night in Mar 2022

8/10 Good

Sergio

Stayed 1 night in Feb 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

8/10 Good

Alexandre

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Charming location. Great value for money. Cocooning and comfort.
Stayed 4 nights in Dec 2021

10/10 Excellent

Haluk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

10/10 Excellent

Olga

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Location and Friendly Stuff
We stayed one night at this hotel July 2021. Amazing location and friendly stuff. We had upgraded room. Still small but comfortable clean room. Buffet breakfast was fantastic, too. We enjoyed last day of our trip there. We did not use but there were also SPA that we could reserved, too. Well done!
Stayed 1 night in Jul 2021

10/10 Excellent

Joseph luciano

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb Hotel!
Lovely Hotel & staff. Breakfast delivered to the room was superb. Hotel was modern & immaculate. Only thing I would add is it’s in the pedestrian area & hard to find. I had to park around the corner got wet as did my luggage in the heavy rain.
Stayed 1 night in Dec 2020
Response from Sara B. on Feb 9, 2021
Merci d'avoir choisi l'hôtel des princes. Au plaisir de vous accueillir lors de votre prochain passage dans notre belle cité. Nous sommes navrés pour le stationnement mais n'hésitez pas à nous appeler car partenariat avec le parking public à proximité et une aide pour les bagages est possible.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant staff. Excellent location and good secure parking nearby
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019
Response from Thibaut on Oct 16, 2019
Thank you 😁

8/10 Good

Thomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a great trip to Chambery. Our daughter was going to study abroad and the hotel is very central and ideal for a short break. The staff were very friendly and helpful and the room was perfect.
Stayed 3 nights in Sep 2019
Response from Thibaut on Oct 16, 2019
Hello, Thank you for your feedback. We are happy to know your stay was great. Hope to see you if you comeback to Chambéry. Best Regards. Thibaut.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
It was a cozy room and a comfortable bed. The staffs were so nice.
Stayed 1 night in Jul 2019

8/10 Good

Louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019
Response from Sara B on Feb 14, 2019
Nous vous remercions d'avoir choisi l'Hôtel des princes pour votre séjour et apprécions vos commentaires. Espérant vous accueillir lors de votre prochain passage dans notre elle cite, cordialement.

8/10 Good

Verified traveller

Good location, friendly staff. Great for a night.
Stayed 1 night in Nov 2018

8/10 Good

Verified traveller

Stayed 9 nights in Oct 2018

8/10 Good

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2018

4/10 Poor

M

Disliked: Property conditions & facilities
Terrible, insecure wi-fi in tired room.
The hotel decor on some floors and rooms is very dated and worn. (The lobby and breakfast area are newer.) Rugs were old and dirty, some walls and doors in room banged up. Staff was inconsistent--some were very friendly and helpful, others hardly noticed you. Worst for us, however, was the wi-fi. It lacked any real security, was weak in the room, and frequently dropped out. For needing it for business, it was very frustrating and that alone would preclude returning.
Stayed 5 nights in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming, comfortable room, extremely well located hotel with nice amenities
Stayed 1 night in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy to locate and get around to everywhere, right in the centre nad most things are walking distance.
Stayed 2 nights in Oct 2018

6/10 Okay

Lindsay

Room ok, bathroom outdated and not possible to shower in without holding the shower head.
Stayed 2 nights in Sep 2018

8/10 Good

helen, ascoy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in the centre of town
A lovely hotel in the centre of Chambery. It Is situated in a pedestrianised area but you can get a special pass to drop off your luggage. There is a good car park less than 5 mins walk away and you can get a discount on this from reception. Small but comfortable room. Breakfast cost extra but was excellent value with great choice and local products on offer. Only slight down-side was noisy doors-which when people are coming and going at night can be disturbing.
Stayed 2 nights in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Eexcellent hotel
Excellent small hotel. We had a perfect stay.
Stayed 1 night in Jul 2018

8/10 Good

LCLeong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant Stay
It was a rather small room, with no amenities. good location to local shops and restaurants. Amazing Bio supermarket nearby, L'Eau Vive', with great service! There was a small fire alarm incident on one of the nights we stayed. We had to wait for the fire department and police to arrive ....very slowly. No feedback was given to us about the incident, and no apology. Check-out staff was VERY SLOW.
Stayed 2 nights in Jul 2018

6/10 Okay

Terri

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jul 2018

10/10 Excellent

ken, BAMPTON, DEVON, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GREAT TOWN CENTRE HOTEL
excellent location. lots of character. good staff
Stayed 1 night in Jun 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2018

8/10 Good

3nights, England

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed in Chalet Double Room (better room). The hotel is located in the nicest location and in the old sector. Plus nearby are shops and many restaurants. There is a 400m walk to the bus station with another 100m walk to the train station. However it is worth this walk for the nicer location if you are staying a few days or more. The hotel is small but ok and nice enough. There is one elevator lift but it is very small. Buffet breakfast is normal and ok. The staff were helpful and polite, and the hotel overall was clean and tidy. The hotel boast a Spa, but this is no spa. It is a small room with a small sauna and sitting chair and a small Jacuzzi, suitable for 1 person or at a tight squeeze 2 people. It has fitness machines. I had the better room with bath plus shower over the bath. Good shower, however the bath was only half size which was disappointing and should have been stated. The bathroom was very small and strangely had a glass door, which meant light came through while sleeping. The room had air conditioning that worked. But there was no safe, or much else. The view was terrible and also overlooked the rubbish bins. Plus at 04:00 men were moving bins which woke us. Overall the hotel was fine, but for 2 complaints. Firstly there was no drinks facilities in the room. So no kettle to make any drinks. Secondly during the night there was a buzzing sound from the corridor ever 10 minutes which was loud enough to keep you awake all night until you learn to ignore it.
Stayed 3 nights in Jun 2018

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would come back
Staff was very courteous and helpful. Rooms were clean and fresh. Overall na excellent experience.
Stayed 1 night in Apr 2018

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Nick, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant and central in Chambery
A pleasant hotel in central Chambery close to shops and restaurants
Stayed 1 night in Dec 2017

8/10 Good

Nigel, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Town centre hotel, well kept.
Located in centre of Chambery ,parking in town centre underground car park about 80 metres away, discounted rate through hotel. Well presented hotel, dog friendly, good breakfast, no reataurant but many eating options closely.
Stayed 1 night in Oct 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Good central location, a stone throw from the elephants stand. The room decoration are very different from the lobby. So you get different impression from the lobby to the rooms. Lovely room, would stay again if we are in Chambery again.
Stayed 1 night in Aug 2017

10/10 Excellent

Jeanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great night's sleep
Excellent air conditioning in a heat wave. We really appreciated that. Best night's sleep in a while, and a great bed, too. Located in easy walking distance for restaurants.
Stayed 1 night in Jul 2017

10/10 Excellent

Aileen, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
perfect
Perfect for our needs
Stayed 2 nights in Jun 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Centrally located in Chambery France
The Hotel helped resolve a miss understanding with the" Family" room. Website made it look as if it were 2-3 separate rooms, but it was one big room that sleeps 7 people. Very difficult to keep water in the shower with a 1/4 size glass swinging panel. The hotel was able to switch us to regular rooms for 3 of the 5 nights. Very nice. Breakfast for 11 euros was fabulous. Great spread with many options, French breads, cheeses, soft boiled eggs, yogurt, cereal and a great latte machine. Don't plan on printing out your boarding pass in the lobby. Hotel is located right in the center of the old town with lots of dining and shopping within walking distance. We also walked to train station and all around the historic city including the great castle. I enjoyed this little gem and already have reservations to return and stay again for 7 nights in October 2017. I have requested room #333 but have not heard back from hotel. Enjoy
Strolling around Chambery France

10/10 Excellent

vincent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Perfect

6/10 Okay

Dogspire

Disliked: Property conditions & facilities, room comfort
Central but hot!
Excellent location, car park approx. 200 yards away. Rooms very basic and small. Beams might be very rustic, but they took up even more space. Air con very poor (don't think it was working at all). We didn't eat at the hotel, so can't comment on that. Steep steps/slope to get in main entrance - OK for us, but not sure about lesser abled. Overall, found it quite disappointing and would not recommend to friends.

4/10 Poor

spencer

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Over promised and under delivered
This hotel over promised and under delivered . The website showed amazing rooms and public areas . The public areas were indeed lovely but the rooms awful. Room 52 was given to us ... Totally tiny for 3 . Michela on reception was a star and gave us another room 21. Felt like I was sleeping in a dormitory and the bathroom was like a school bathroom really horrible . The rooms do not look like the website but the public area is lovely . Michela on reception should have 5 stars she was helpful amazing patient kind ... Definitely a top member of staff . The secure parking was totally useless for us as we had a roof box so had to leave out car on the street and there was no mention of height restriction on your website so we did not sleep well as we were worried about our car

10/10 Excellent

vivflan, wolverhampton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel for a Stopover
Great hotel to stopover on journey between Italy and home. Easy to find. Central. Good parking nearby. Very spacious and cool room and a fantastic shower. Chambery itself is a lovely town to wander around