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Renaissance Aix-en-Provence Hotel

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Luxury
5.0 star property
9.0

Wonderful

Luxury hotel located in Couronne Urbaine

At Renaissance Aix-en-Provence Hotel, you can look forward to a poolside bar, a terrace, and a garden. Treat yourself to a body scrub, a massage, or a facial at Spa by Esthederm, the onsite spa. The on-site international cuisine restaurant, Atmosph'R, offers breakfast and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a library and dry cleaning/laundry services.

Popular amenities

  • Spa
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
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Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 35 per pet, per night, plus a deposit of EUR 35 per night

Service animals are welcome, and are exempt from fees

Up to 55 lbs per pet

Food and water bowls are available

Children and extra beds

Children are welcome

Rollaway/extra beds are available for EUR 50.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.32 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 30 for adults and EUR 12 for children
  • Self parking fee: EUR 30 per day
  • Valet parking fee: EUR 30 per day
  • Pet deposit: EUR 35 per night
  • Pet fee: EUR 35 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Children under 18 years old are allowed in the spa from 9 AM to 1:30 PM and 7 PM to 9 PM.

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from April 15 to October 04
Pool access available from 10:00 AM to 6:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 16 years old are not allowed in the spa without adult supervision

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Frequently asked questions

Does Renaissance Aix-en-Provence Hotel have a pool?

Yes, this property has an indoor pool and a seasonal outdoor pool. Pool access is from 10:00 AM–6:00 PM.

How much does it cost to stay at Renaissance Aix-en-Provence Hotel?

As of May 20, 2026, prices found for a 1-night stay for 2 adults at Renaissance Aix-en-Provence Hotel on Jun 9, 2026 start from CA $376, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Renaissance Aix-en-Provence Hotel pet-friendly?

Yes, Renaissance Aix-en-Provence Hotel allows pets with a maximum weight of up to 55 lbs per pet. There's a deposit of EUR 35 per night and a fee of EUR 35 per pet, per night. Service animals are exempt from fees.

How much is parking?

Self parking is available for EUR 30 per day. Valet parking is available for EUR 30 per day.

What time is check-in at Renaissance Aix-en-Provence Hotel?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Renaissance Aix-en-Provence Hotel?

Check-out is at noon.

Where is Renaissance Aix-en-Provence Hotel located?

Located in Couronne Urbaine, this luxury hotel is within a 10-minute walk of Grand Theater of Provence, Les Allees Provencales, and Pavillon Noir. Place du Général de Gaulle and Statue of Paul Cezanne are also within 10 minutes. Aix-en-Provence Station is 10 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.0

Wonderful

9.4

Cleanliness

8.8

Location

9.2

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 521 out of 796 reviews
Rating 8 - Good. 189 out of 796 reviews
Rating 6 - Okay. 50 out of 796 reviews
Rating 4 - Poor. 16 out of 796 reviews
Rating 2 - Terrible. 20 out of 796 reviews

Reviews

Verified

10/10 Excellent

Somay

Liked: Cleanliness, amenities, property conditions & facilities
Fantastic staff
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Ayesha

Liked: Cleanliness, staff & service, amenities
Friendly service and amenities were excellent
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Jay

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, front desk and other personnel were excellent.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities
Modern amenities, great pool and steam room. Easy walk to the core.
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Chee Hai

Liked: Cleanliness, amenities, property conditions & facilities
Hotel staff were very friendly and responsive to our requests during our stay. Special thanks to Catherine, the Guest Relations Manager for responding to our complaints and upgraded our room. Also special thanks to Cedric, the restaurant manager for responding our breakfast request to my favorite Nespresso coffee flavor. Overall, we had a wonderful stay of 5 days. Not quite 5 star for amenities, but the friendly hotel services more than made up for the 5 star, especially the front desk staff, valet parking, concierge, restaurant, and housekeeping. Will recommend!
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Manisha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice, clean, spacious room. Excellent staff and service.
Stayed 4 nights in Oct 2025
Verified

8/10 Good

Joanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. I would not rate it 5 stars, more like 4 but the staff were really great and the room was very clean. Location is great. Highly recommended.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Monique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location near the tourist center. The staff, front desk and servers at the restaurant were wonderful. The food was amazing and the pool service was friendly and prompt!
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Tawnya

Liked: Cleanliness, staff & service, property conditions & facilities
Very good staff great pool and spa. New and convenient to the old city but not in the old city.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Maura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great pool to add to our Aix-en-Provence enjoyment.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, big, comfortable rooms, helpful staff but no USB ports.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Everything you need & want in a stay

Staff couldn’t have been more helpful. Everything was clean. Very near main attractions.
Stayed 1 night in Sep 2025
Verified

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, amenities
Clean room, beautiful facility, friendly and accommodating staff, good location. Our only critiques were that the bed was really uncomfortable (could feel the springs) and that the AC doesn’t run in the winter months. The rooms get really warm, and with no way to cool them back down (opening a window offered little relief), it made sleeping really difficult.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully located to take advantage of the heart of Aix-en-Provence
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Jana

Liked: Cleanliness, staff & service, property conditions & facilities
Hôtel had a lovely pool and spa area which made the trip enjoyable and more relaxing!
Stayed 3 nights in Aug 2024
Verified

6/10 Okay

Ashley

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Great location!
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Elaine

Liked: Cleanliness, amenities, property conditions & facilities
The hotel’s location is unbeatable—conveniently situated near top attractions, dining, and shopping. Parking was easy and stress-free, with secure on-site facilities. The concierge service was exceptional, offering thoughtful, spot-on recommendations that made our stay truly memorable.
Stayed 3 nights in May 2025
Verified

8/10 Good

Renata

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room, comfortable and big Nice bath with a big walk in shower!!! Excellent breakfast Great staff at the reception and helpful valet guy
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Resha

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was great and very helpful.
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Willem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
From arrival to departure and everything in between, the hotel is an absolute dream. Close to the old town (5m walk), it’s an oasis of calm and comfort. Already looking forward to our next stay!
Stayed 2 nights in Nov 2024
Verified

8/10 Good

SCOTT

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff.
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities
Wonderful staff and location. There were some features in our room that were quite worn out, but overall the stay was excellent.
Stayed 3 nights in Sep 2024
Verified

8/10 Good

Nina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very nice property close to old town Aix. It’s very walkable with lots of restaurants and shops in the area. The staff are wonderful and the indoor pool was a big plus for our children. My only complaint is that the family room is rather small for a family of four and next time I would investigate suite options.
Stayed 5 nights in Apr 2025
Verified

10/10 Excellent

Monika

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful property. We loved the pool!
Stayed 3 nights in Jun 2024
Verified

10/10 Excellent

marlon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was fantastic with staff very helpful in arranging activities and booking dinners. Hotel was close to city centre withing walking distance and had great amenities.
Stayed 3 nights in Sep 2023