Front of property - evening/night

Reviews of Gartons Cape

5 out of 5
Gartons Cape
Midigama, Denuwala, Ahangama

Reviews

7.8

Good

Rating 10 - Excellent. 7 out of 15 reviews" "
Rating 8 - Good. 3 out of 15 reviews" "
Rating 6 - Okay. 2 out of 15 reviews" "
Rating 4 - Poor. 2 out of 15 reviews" "
Rating 2 - Terrible. 1 out of 15 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Such a unique little Gem
Loved the name of this Hotel, and on arrival were not disappointed. It is a newly refurbished Hotel, and although simple in style, it is a very unique place, located on a wonderful site which overlooks the ocean, and has a spectacular view from the restaurant while dining. Everyone was so nice, and the staff could not do enough for us, but I have to mention our lovely waiter Isha who was such a pleasant young man, and made us feel extra welcome. His smile would brighten your day, and anything requests we had were never a problem with him. Well done Isha, and thank you from two happy Irish Guests.
Stayed 1 night in Dec 2019
Response from Garton's Cape on Dec 23, 2019
Thank you for your lovely words and wonderful review. We are glad we were able to make your stay great.

8/10 Good

Ranjan, Colombo Sri Lanka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Every thing was acceptable; they did not have tooth paste in the bathroom. The buffet dinner was the usual as found every where but the breakfast buffet could have had more variations with emphasis on more of Sri Lankan food. The foreigners who visit SL look forward for SL foods. The items in the mini bar were too çostlý even Cinnamon Grand does not charge so much.
Stayed 1 night in Jan 2018

2/10 Terrible

Rich, London

Liked: Cleanliness, room comfort
Nice hotel with private beach.
We stayed at Gartons Cape for 2 nights. The room, pool and beach at the hotel were very nice, however the buffet food was very limited and a lot of it was cold. Compared to the other buffets we had on our trip in Sri Lanka it was also overpriced. On the second night we ordered a la carte thinking it would be better quality but unfortunately this resulted in my having extremely bad diarrohea the following day and almost missing our flight as I was so ill. Beware of the food!

6/10 Okay

Expedia Relocation

Liked: Cleanliness, room comfort
Disliked: Staff & service
Beautiful location. Average hotel. Terrible service.

8/10 Good

Anita, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice place but probably wouldn't stay again
This is a very nice hotel with all the necessary amenities for a comfortable stay. We were upgraded to an ocean view room upon arrival, which was very nice and really made a big difference. The other side of the hotel is directly on the road and I can only imagine how loud it would have been. The beds are very comfortable, the buffet breakfast was perfect and the pool and grounds are set up very nicely. The small private beach is also a bonus, and there was enough space for everyone. A few things to consider: the wifi wasn't working properly and it was only on day 2, when a manager (rather than a receptionist who I had complained to on several occasions) overheard and solved the problem. Also, the location is fantastic in that it is right on the ocean, but the hotel is also on the main road and so there is always a lot of noise. Nothing to be done about that though. The restaurant food was just okay, but overpriced. I also think that overall, the hotel is overpriced, I think you can get a nicer and more relaxing spot further along the coast.

10/10 Excellent

DO, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel
Fantastic hotel set in a secluded beach, offering great value with a smile.

10/10 Excellent

olliver

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Professionellt, absolut 5 stjärnor.
Fantastiskt hotell Servicen är verkligen 5 stjärnig Riktigt god mat Privat strand med jetski, badvakt och bar. Billjard, pingisbord finns också. Boka taxi direkt via hotellet så slipper du bli lurad. Tillbringade sista veckan av våran semester här som kungar. Kan rekommendera detta hotell!
Stayed 6 nights in Mar 2020
Response from Nilukshan on Apr 30, 2020
Dear Sir, Hope you are keeping well and safe during this period. Thank you for the wonderful review and we are glad that you had a memorable stay with us.

4/10 Poor

Jørgen

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dårlig service, ok forkost, men veldig overpriset. Ikke value for money! Ligger øde til, må ta tuk-tuk til alt. Stranden rett ved er fin. Ville ikke ha bodd her igjen
Stayed 2 nights in Dec 2019

10/10 Excellent

Tord

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Warm recomendations
A really nice hotel, just beside the sea. Clean, Good Sri Lankan Good and very nice and helpful staf. The beach was 5 m from the poolarea. A bit of, but with bus or tuktuk it took only 5-10 min to bigger beaches and surfing areas.
Stayed 10 nights in Aug 2019
Response from GartonsCape on Sep 6, 2019
Thank you for you review. We greatly appreciate it.

4/10 Poor

CK

Liked: Staff & service, amenities
Disliked: Cleanliness
The environment is good. I love the swimming pool and beach most. Service was fantastic. But bedbugs on my bed!! I got over 10 bites one night and feeling itching. Please clean the room before. Not a pleasant stay.
Stayed 1 night in Mar 2019
Response from Garton's Cape on Mar 22, 2019
Dear Guest, We are very sorry to hear this. Please note that such issues will be addressed immediately and swift necessary action will be taken. Thank you for staying with us and your valuable feedback.

10/10 Excellent

Josefine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019
Response from Gartons Cape on Mar 22, 2019
Thank you for staying with us! Happy Travels

10/10 Excellent

Carina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful view
Vi trivdes väldigt bra, kanon fint ocean Suit Room . Mycket trevlig personal, särskilt den kvinnliga receptionisten, personalen i kök och restaurang och vår fantastiskt service minded roomkeeper Dilman.
Stayed 5 nights in Dec 2018
Response from Garton's Cape on Dec 31, 2018
Thank you for the review. We are glad you enjoyed your stay.

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel!
This fantastic hotel is a bit off to be honest (well, a about 10 minutes by tuktuk if you want to go to Weligama, and only a few minutes if you want to go to Midigama), but besides that... WOW! This hotel is just fantastic! We had some kind of panoramic room, which was all glass walls, and two balconies in separate directions. The hotel is right over the ocean and has got its own private beach. Beautiful! Also, the pool is very nice, coming out from the lobby to the outside. The breakfast is massive, with all that you want. And they also have a restaurant open at night. The personal was very kind and very good service and cleaning. The kids loved the perfect wi-fi :).
Stayed 8 nights in Oct 2018
Response from Ivor on Nov 14, 2018
Hi Dan, Thank you for booking with us and this wonderful review. We are delighted to know that you had a pleasant experience.

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Elégance du standing décevante
Au vu des commentaires élogieux de cet hôtel, j'ai été très déçue de ses prestations que nous n'avons pas trouvées à la hauteur de son standing. * En voici les raisons : - l'accueil fut moyen : arrivés par tuk-tuk, nous avons dû porter nos valises jusqu'à la réception - le personnel parle un anglais très moyen et il est parfois difficile de se faire comprendre (ce qui me paraît impensable pour un hôtel de ce standing) - la propreté laisse à désirer : les meubles (chambre et espaces communs) comportent de nombreuses tâches de doigts et leur texture est poisseuse. - établissement mal insonorisé (on entend le train et le traffic + des travaux sont en cours devant l'hôtel accentuant encore plus ce fond sonore - table de ping pong disponible mais en mauvais état * Néanmoins, voici les points positifs : - très belle vue sur la mer avec une petite plage privée - possibilité de déjeuner et dîner face à la mer avec un espace de restauration à côté de la piscine - balcon de la plupart des chambres donnant sur la mer - restaurant situé au roof top offrant une magnifique vue avec des plats aux prix abordables

8/10 Good

Not Provided, Oslo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nydelig sted med flotte folk
Nydelig sted med privat strand, nær surfemuligheter. Sjarmerende og veldig vennlige ansatte, vi fikk også oppgradering.