Basic Room, 2 Queen Beds
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Reviews of Relax Inn and Suites

2.5 out of 5
Relax Inn and Suites
111 5th St, Adair, IA

Reviews

7.6

Good

Rating 10 - Excellent. 33 out of 102 reviews" "
Rating 8 - Good. 32 out of 102 reviews" "
Rating 6 - Okay. 19 out of 102 reviews" "
Rating 4 - Poor. 12 out of 102 reviews" "
Rating 2 - Terrible. 6 out of 102 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

4/10 Poor

Suzette, Presque Isle

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This place is very run down.
Stayed 1 night in May 2024

8/10 Good

Edwin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 1 night in Apr 2024
Response from BOB on Apr 27, 2024
Thank You

10/10 Excellent

Stanley

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place clean staff friendly and accommodating. It’s a rural area so options are limited and this has been a surprisingly great option!!!
Stayed 2 nights in Dec 2023
Response from Bob on Dec 30, 2023
Thank You

8/10 Good

RUDY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Bob on Dec 17, 2023
THANK YOU for your time toreview

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice easy on easy off the highway. Close convenience stores and a restaurant.
Stayed 1 night in Sep 2023
Response from Bob on Oct 28, 2023
Thank You

8/10 Good

nancy

Travelled with family
Door safety latch was broken. Toilet was very low. Sink was plugged. Microwave was ancient. Carpet was dirty. Free breakfast was watered down coffee and mini muffin. Gentleman was not talkative, got the business done. Good for a night stop to sleep.
Stayed 1 night in Oct 2023
Response from Bob on Oct 25, 2023
Thank You for your review we will work on improve

10/10 Excellent

Korey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from Bob on Oct 18, 2023
Thank You for your time

6/10 Okay

Tyler

Travelled with pets, Travelled with partner
Disliked: Property conditions & facilities
My dogs found a random sock in the room, thats nasty.
Stayed 1 night in Sep 2023
Response from Bob on Oct 4, 2023
Sorry and Thank You

10/10 Excellent

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and quiet. Perfect for a place to crash after a local wedding. The cereal and muffins in the morning were nice as well.
Stayed 1 night in Sep 2023
Response from Bob on Sep 21, 2023
Thank You

10/10 Excellent

Lori

Stayed 1 night in Sep 2023
Response from Bob on Oct 4, 2023
Thank You

10/10 Excellent

Thomas

Stayed 1 night in Sep 2023
Response from Bob on Oct 4, 2023
Thank You

10/10 Excellent

Jamie

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convince from the wedding we were at
Stayed 1 night in Sep 2023
Response from Bob on Sep 3, 2023
Thank you for your review

10/10 Excellent

Tyler, BOTHELL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great freeway access, clean and comfortable room! Staff was friendly and attentive, even early in the morning.
Stayed 1 night in Aug 2023
Response from Bob on Aug 18, 2023
Thank You

8/10 Good

Barbara

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2023
Response from Bob on Aug 18, 2023
Thank Tou

6/10 Okay

Kailee

Stayed 3 nights in Jul 2023
Response from Bob on Sep 3, 2023
Thank you

4/10 Poor

Carrie

Disliked: Cleanliness, staff & service, property conditions & facilities
Nasty rude over charge
Got there the guy was rude he overcharged me I told him he was charging me $89 over was I reserved for on hotel.com he said if I didn’t like it I could check out which I couldn’t do there was no where else to go everywhere was booked due to a music festival in the area get to the room it’s nasty ceiling tiles falling shower broken won’t drain microwave looks like never cleaned and the breakfast was cereal that’s it! When hotel.com contacted them for a refund of the over charge they gave me back $33 that’s it! This place is a nasty joke!
Stayed 3 nights in Jul 2023
Response from Bob on Aug 2, 2023
Thanks

4/10 Poor

Staci

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were not the cleanest and when we left for the day the staff came in and opened our blinds and shut our air conditioner off. When we got back that night our room was very hot.
Stayed 3 nights in Jul 2023
Response from Bob on Aug 1, 2023
Thank You for your review

6/10 Okay

Hunter

Business traveller
Stayed 3 nights in Jul 2023
Response from Bob on Aug 1, 2023
Thank You for your time and review

6/10 Okay

Damon

Stayed 1 night in Jul 2023
Response from Bob on Aug 18, 2023
Thank You

6/10 Okay

Sue

Liked: Staff & service
Stayed 1 night in Jun 2023
Response from Bob on Jun 27, 2023
Thank You

8/10 Good

Jamie

Stayed 1 night in Jun 2023
Response from Bob on Aug 18, 2023
Thank You

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service
Conveniently located to highway and good restaurant. Breakfast served of cereal and coffee. Nice and helpful staff. Room was spacious and clean. Bed was clean and comfortable.
Stayed 1 night in Jun 2023
Response from Bob on Jun 27, 2023
Thank You

4/10 Poor

Maria

Stayed 1 night in Jun 2023
Response from Bob on Jun 27, 2023
Thank You

6/10 Okay

PETER, Dayton

Liked: Cleanliness
Stayed 2 nights in May 2023
Response from Bob on Jun 27, 2023
Thank You

2/10 Terrible

Sherrie

Travelled with family
Disliked: Property conditions & facilities
Poor at best
Stayed 1 night in May 2023
Response from Bob on May 11, 2023
sorry for any inconvenience and Thank You for your review

8/10 Good

Thomas

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2023
Response from Bob on May 11, 2023
Thank You

4/10 Poor

Jordan

Disliked: Cleanliness, property conditions & facilities, room comfort
Questionable Cleanliness
Stayed 1 night in May 2023
Response from Bob on May 11, 2023
Thank You we will take a look after that

6/10 Okay

Mike

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2023

4/10 Poor

Sue

Stayed 1 night in Mar 2023

10/10 Excellent

Alan

Stayed 1 night in Mar 2023

8/10 Good

Bill

Business traveller, Travelled with group
Liked: Cleanliness, staff & service
A
Stayed 1 night in Feb 2023
Response from Bob on Feb 26, 2023
Thank You

4/10 Poor

Sean

Travelled with partner
Disliked: Cleanliness, amenities
The room was not clean. The pillow cases and bedsheets seemed like they had not been changed from tue previous guests. The pillowcases were stained yellow. We were itchy in the bed all night. The bath tub was not clean. We toom a shower only to find some kind of paper coming out from under the non-slip mat in the tub. It was very unhygenic. Avoid this location if you value cleanliness.
Stayed 1 night in Nov 2022

2/10 Terrible

Dave

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They lost my reservation and we're unwilling to make it right in anyway.
Stayed 1 night in Oct 2022
Response from Bob on Oct 7, 2022
sorry what ever happened but when reservation not show on our system is not our fault

10/10 Excellent

C

Stayed 1 night in Oct 2022
Response from Bob on Oct 4, 2022
Thank You for your time and review

8/10 Good

Linda

Travelled with family
Liked: Staff & service, room comfort
Meets expectations
Nice for the price. Toilet ring was present but maybe the room was not used for a while. Other things were clean. Tub sink bedding.
Stayed 1 night in Sep 2022
Response from Bob on Sep 20, 2022
Thank You for your reviews and time

2/10 Terrible

Travis

Stayed 1 night in Sep 2022

6/10 Okay

KAI-YUAN

Liked: Cleanliness, staff & service
Disliked: Amenities
Not 2.5 star
Stayed 1 night in Sep 2022
Response from Bob on Sep 11, 2022
Thank You

10/10 Excellent

Jeffrey Reineke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022
Response from Bob on Sep 6, 2022
Thank You

8/10 Good

Duane

Stayed 1 night in Aug 2022

10/10 Excellent

Steven

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Could have been cleaner
Could have been a little cleaner. Ceiling tiles in bathroom were falling down. Also some shoes and clothes were left in the room from previous visitors??
Stayed 1 night in Aug 2022
Response from Bob on Aug 14, 2022
Thank You for your feedback we will work on your concern

8/10 Good

Hans

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Nice little Dairy Sweet next door with good food
Stayed 4 nights in Aug 2022
Response from Bob on Aug 13, 2022
Thank you for your feedback

10/10 Excellent

Wendy

Stayed 1 night in Aug 2022
Response from Bob on Aug 8, 2022
Thank You

6/10 Okay

Nicholas

Stayed 1 night in Jun 2022

10/10 Excellent

Sarah

Stayed 7 nights in May 2022
Response from Bob on Jun 9, 2022
Thank You

10/10 Excellent

Lynn

Stayed 1 night in May 2022
Response from Bob on Jun 2, 2022
Thank You very much.

10/10 Excellent

Ruth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing, very fast check-in, room was very clean.
Stayed 1 night in May 2022

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in May 2022
Response from Bob on May 24, 2022
Thank You for your review

6/10 Okay

clay

Stayed 1 night in Apr 2022

8/10 Good

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022
Response from Bob on Apr 19, 2022
Thank You hope to see you again

8/10 Good

John

Business traveller
Liked: Cleanliness, staff & service, room comfort
Simple, basic motel room. They did it well
Stayed 1 night in Mar 2022
Response from Bob on Mar 31, 2022
Thank You