"A wonderful experience,Sofitel,at Miami Int. Airpo"
I never rate or berate a hotel because I believe thoughts and ideas on hotel stays are purely individual and according to background, preference, and experience. But, from the moment we got picked up on the curb of the Miami International Airport, I was impressed by the staff of this Sofitel! Courteous, personal, helpful, cheerful, knowledgeable, concerned, kind and wonderful.
Everybody that we encountered from the beginning until the end of our stay were extremely polite and helpful. The bell boys, the concierge, the check-in staff all helped us get in and out comfortably, but the true test was where our personal tastes and desires are most important to my wife and me. We normally want service and quality at the hotel bar and restaurant and this is where we thought this staff was beyond compare. The bartender, Allan, was amazingly masterful in suggesting drinks before dinner coming up with an assortment of traditional drinks plus a mojito which we believe was his own creation, a Crab Apple Mojito, which was delicious! Then we queried him about the dinner menu which he explained completely with suggestions of wine and his personal preferences. Excellent! The food and wine were tremendous! Once again, the waiters and staff were amazing! We had an early flight and obviously an early breakfast. The morning menu as impressive as the evening meal and the staff cheery and totally accommodating!
We left this hotel knowing that when we need to return to the area this hotel is it!
Rockin' Ronny from Luxembourg