Ratings based on 261 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
95% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Charlotte, NC

Nice hotel in Florence

Posted 14-Jan-2015
Overall this hotel was great. We were lucky to be greeted by Laura upon arrival as she gave a thorough rundown of the sights in Florence and later gave suggestions on where to eat. She also provided a map and explained how to get to each place. She was wonderful. The rest of the staff were okay. My only complaint is that they do not have a night porter. Rather, they share with a hotel across the street so if you come in past 10pm you have to go across the street to ask to be let in. This was fine until the second night when the porter was very rude. Other than that this hotel was very nice and I would stay again.
4 out of 5
Recommended
for Couples
by Wilsonfrom Itu, SP

Bom hotel. Recomendado.

Posted 26-Oct-2014 on Hotels.com
O hotel é bom. Tinha tudo que se poderia esperar de um hotel simples. O ponto fraco ficou para a isolação acústica pois dava para acompanhar os passos no andar acima e o acesso ao banheiro do quarto ao lado.
5 out of 5
Recommended
for Couples
by Ronfrom Cleveland OHIO

I'd stay again and again

Posted 24-Oct-2014 on Hotels.com
Great hotel. Customer service couldn't have been better
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Toronto

Nice location

Posted 16-Oct-2014
This hotel is within walking distance to everything. The breakfast was great and the staff was very helpful. The front desk staff can communicate in English well and they are polite and helpful. If I were to return to Florence I would definitely stay in this hotel again.
5 out of 5
Recommended
for Everyone
by A verified traveller

Centrale e confortevole

Posted 15-Oct-2014
Pros: Personale cordialissimo e disponibile
Cons: La sala della colazione
Esperienza positiva. 10 minuti a piedi da Santa croce e dal mercato, zona tranquilla. Stanza molto confortevole con bagno nuovo.
5 out of 5
Recommended
for Business Travellers
by A verified traveller

Friendly, just out of city centre

Posted 12-Oct-2014 on Hotels.com
Excellent hotel for a business trip or tourism. Just outside city centre, at cathedral within 15 minutes' walking. Neighbourhood OK, nothing special. Great friendly service. Close of reception at 10pm means need to get staff from hotel across the road to let you in - less of an inconvenience than it sounds. Very nice and varied breakfast buffet.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 4-Oct-2014
The hotel was a great stay. Was only about a 15 minute walk to the Duomo. Lots of great places to eat around. Lots of Gelato places which was awesome.
4 out of 5
Recommended
for Couples
by A verified traveller

Great value hotel

Posted 19-Sep-2014
Stayed from 13th-17th Sept whilst visiting Florence as part of my 60th birthday celebrations. As an earlier reviewer has stated, don't be fooled by the initial impression from the reception and breakfast areas, most (?) of the rooms have been completely refurbished to a high,boutique-style,standard. Our bedroom at the front of the 4th floor even had a jacuzzi in it! Very welcome after a long day's sightseeing. Good coffee and pastries in the continental style breakfast. The Orcagna is situated in a quiet area about 20 - 25 minutes walk from the centre. There's a regular bus service into Florence if the weather is bad and a selection of shops, cafes and a couple of good restaurants nearby.The staff were always efficient, friendly,courteous and helpful. The lift is a possible downside for any guest with mobility problems as its very small and will only fit 2 people or (1 person with luggage)
4 out of 5
Recommended
for Families
by J.M.from Québec, Canada

Endroit bien pour le prix

Posted 8-Sep-2014 on Hotels.com
Nous avion fait notre réservation 8 mois à l'avance, dans ce contexte nous avions un prix intéressant. L'hôtel en général était très bien par contre l’ascenseur était un peu étroit (max: 1 personne avec les bagages). Le déjeuner était bien (on déjeune toujours tôt afin d'avoir du choix au buffet). Nous avons appréciez le stationnement privé moyennant un léger un supplément car le stationnement dans Florence n'est pas simple. Le service était très bien à l'exception de la réception où, le soir, il fallait aller à l’hôtel d'en face pour être servi (i.e. en fait, le soir, il y avait une réception pour les deux hôtels (Orcagan et celle d'en face),qui, je crois, appartenaient au même propriétaire). Petit conseil: Ne laissez jamais votre voiture dans le centre-ville de Florence s'il contient des choses de valeurs. On a défoncé une vitre de notre voiture pour vider tous son contenu, i.e. tous nos bagages...
3 out of 5
Recommended
for Everyone
by A verified traveller

Kleines Stadthotel

Posted 3-Sep-2014
Pros: Unser Zimmer war modern eingerichtet, das Hotelteam war sehr freundlich und hat uns gut beraten.
Cons: Das Frühstücksbüfett ist sehr spartanisch ausgefallen.
Wir waren in Florenz um die Geschichte und das Flair dieser Stadt zu erkunden.