Ratings based on 168 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
92% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller

Nice, updated hotel

Posted 21-Jul-2014
Pros: A lot!
Location: Easy walk to pontevecchio and duomo and uffizi. Safe area
Great experience overall!! The hotel is not right next to the main sights, BUT its only a 20 minute walk to Duomo. That is really the only drawback to this hotel. Given the rooms, cleanliness, friendly staff, free breakfast, lower price, and overall experience, we did not find it a problem making the longer walk and thought it was a great choice. We were greeted nicely when we checked in. We were given a map with directions to all the major sites. We were told about the bus line (and if you are worried about the walk the bus was really cheap- i think 1.20 euro-and they sold tickets to you at the hotel! It also stopped right around the corner. On our last day we opted for this bus rather than walk because we had our luggage. The room has a great A/C, big new shower, comfortable bed and large flat screen tv. Honestly, we spent two weeks in italy- stayed in two other hotels- and this was probably the best deal we had. Great price for what you get! Oh and the staff helped us call a taxi one day and the breakfast was good. Tray of croissants, jellies, scrMbled eggs, pastry tray, cereal, fruit, orange juice, milk, coffee. Plenty to get you going. What can I say, my group missed it when we checked out and moved to a new city!!
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 28-Jun-2014
The hotel staff was very friendly! The hotel is a short walk to the major attractions in Florence.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 14-May-2014
Great stay! Friendly staff with fresh coffee served in the mornings. We had a chance to stay in one of the newer rooms that was very spacious and included a large bathroom with walk in shower and a large bath tub/jacuzzi in the room. Decent location, about a 20 minute walk to the heart of the city - though was an easy walk and has lots of cute shops/restaurants along the way and close to the hotel.
5 out of 5
Recommended
for Families
by Kathy

Great hotel - walking distance to Uffizi & Acc.

Posted 13-Apr-2014
We were worried about this hotel upon arrival - but don't judge a book by its cover. Our two rooms were great - very spacious, clean and fresh. The bathrooms were way above average.
5 out of 5
Recommended
for Everyone
by A verified traveller

perfect hotel if you are gluten free

Posted 23-Nov-2013
I'd asked in my booking for gluten free breakfast and when arrived was overwhelmed by the effort the staff had gone to for me. i was provided with a basket of gluten free goodies for breakfast, a list of local restaurants that could cater for gluten free diet and they had consulted with a local chef. i've never had such great treatment! the hotel is basic, but very clean and nicely decorated. the room was much bigger than expected and a fridge in the room was really handy. staff were very helpful and friendly. it's about a 15 minute walk to main florence and is just off the river. it's in a nice area nearby good restaurants, shops and supermarket.
5 out of 5
Recommended
by Kurt from USA

Good hotel, good price.

Posted 22-Oct-2013 on Hotels.com
We stayed 3 nights and enjoyed our stay. The room was newly remodeled (we were on the fourth floor, appears the first two floors are yet to be remodeled) and very attractive. The staff was extremely helpful, helping with parking, dining recommendations and transportation. Most spoke excellent English, and those with lesser English made up for it with friendly effort, we had no problem communicating. Location was a little away from the center, but was only a 7 Euro cab to Uffizi. All in all, a great, cost effective hotel in Florence to explore from.
5 out of 5
Recommended
for Everyone
by A verified traveller

Very friendly and helpful staff.

Posted 18-Oct-2013
Pros: The staff and convenience of parking.
Cons: I can't think of anything that could be improved.
Location: Most things to see were about a 20 minute walk. There was an excellent restaurant nearby that was outstanding.
The staff at Hotel Orcagna is A-one. The check in was smooth, the rooms were clean and spacious and the breakfast was tasty.
3 out of 5
Recommended
for Couples
by A verified traveller

Don't stay in room ten

Posted 2-Oct-2013 on Hotels.com
Room ten is very outdated and smells bad, the hotel even puts plug-ins, in the room because it smells. If you don't go first thing in the morning for breakfast then you are out of luck. They don't restock breakfast. Also in room ten you can hear everything so try to get a higher room.
5 out of 5
Recommended
for Couples
by Roberto from California, USA

Very good hotel, awesome staff, quiet neighborhood

Posted 12-Aug-2013 on Hotels.com
I booked the hotel based on the reviews and the price. My wife and I were gladly surprised with the hotel. The room in the 4th floor seemed newly renovated, very comfortable and clean. The breakfast was very good, the staff were awesome, did anything to make our stay enjoyable. The location we liked. It is a bit far from the main tourist area (we took taxi to/from train station and during our stay we took the bus). We loved all aspects of the hotel and will stay again.
4 out of 5
Recommended
for Families
by leigh from vancouver

Posted 9-Aug-2013 on Hotels.com
clean homely feel,friendly staff