Ratings based on 257 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
95% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Toronto

Nice location

Posted 16-Oct-2014
This hotel is within walking distance to everything. The breakfast was great and the staff was very helpful. The front desk staff can communicate in English well and they are polite and helpful. If I were to return to Florence I would definitely stay in this hotel again.
5 out of 5
Recommended
for Everyone
by A verified traveller

Centrale e confortevole

Posted 15-Oct-2014
Pros: Personale cordialissimo e disponibile
Cons: La sala della colazione
Esperienza positiva. 10 minuti a piedi da Santa croce e dal mercato, zona tranquilla. Stanza molto confortevole con bagno nuovo.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 4-Oct-2014
The hotel was a great stay. Was only about a 15 minute walk to the Duomo. Lots of great places to eat around. Lots of Gelato places which was awesome.
4 out of 5
Recommended
for Couples
by A verified traveller

Great value hotel

Posted 19-Sep-2014
Stayed from 13th-17th Sept whilst visiting Florence as part of my 60th birthday celebrations. As an earlier reviewer has stated, don't be fooled by the initial impression from the reception and breakfast areas, most (?) of the rooms have been completely refurbished to a high,boutique-style,standard. Our bedroom at the front of the 4th floor even had a jacuzzi in it! Very welcome after a long day's sightseeing. Good coffee and pastries in the continental style breakfast. The Orcagna is situated in a quiet area about 20 - 25 minutes walk from the centre. There's a regular bus service into Florence if the weather is bad and a selection of shops, cafes and a couple of good restaurants nearby.The staff were always efficient, friendly,courteous and helpful. The lift is a possible downside for any guest with mobility problems as its very small and will only fit 2 people or (1 person with luggage)
4 out of 5
Recommended
for Families
by J.M.from Québec, Canada

Endroit bien pour le prix

Posted 8-Sep-2014 on Hotels.com
Nous avion fait notre réservation 8 mois à l'avance, dans ce contexte nous avions un prix intéressant. L'hôtel en général était très bien par contre l’ascenseur était un peu étroit (max: 1 personne avec les bagages). Le déjeuner était bien (on déjeune toujours tôt afin d'avoir du choix au buffet). Nous avons appréciez le stationnement privé moyennant un léger un supplément car le stationnement dans Florence n'est pas simple. Le service était très bien à l'exception de la réception où, le soir, il fallait aller à l’hôtel d'en face pour être servi (i.e. en fait, le soir, il y avait une réception pour les deux hôtels (Orcagan et celle d'en face),qui, je crois, appartenaient au même propriétaire). Petit conseil: Ne laissez jamais votre voiture dans le centre-ville de Florence s'il contient des choses de valeurs. On a défoncé une vitre de notre voiture pour vider tous son contenu, i.e. tous nos bagages...
3 out of 5
Recommended
for Everyone
by A verified traveller

Kleines Stadthotel

Posted 3-Sep-2014
Pros: Unser Zimmer war modern eingerichtet, das Hotelteam war sehr freundlich und hat uns gut beraten.
Cons: Das Frühstücksbüfett ist sehr spartanisch ausgefallen.
Wir waren in Florenz um die Geschichte und das Flair dieser Stadt zu erkunden.
4 out of 5
Recommended
for Everyone
by A verified traveller

good location, good breakfast

Posted 27-Aug-2014
good location to visit all the attractions, helpful staff and good brekfast on offer.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom LONDON

Lovely Rooms

Posted 20-Aug-2014
Pros: Great size rooms really modern
Cons: Water pump in the hotel is a bit noisy
Location: Quite close to all the main sites
We had a 3 night stay in Florence. On arrival to the hotel the outside is in need of a face lift and the reception area. We was checked in nice and quick and taken to our room. Once we went to our floor 2nd we began to realize the hotel was in the process of a re- vamp. Once we opened the door the room was lovely and a good size as we had a quadruple room, 1 double and 2 singles. It was all very clean and really modern. Really nice bathroom with lots of soft towels. Good size TV and lots of storage space. Maria who normally works the afternoon and night was amazingly helpful with where to go and eat. Breakfast was adequate to start the day. The hotel is about 20mins walk to town or like what we did opted with taxi which is only 10 euro. Overall when we return to Florence which we will because its so beautiful and friendly we would stay here again.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 1-Aug-2014
Beautiful updated rooms. Shower is in the bedroom with only a glass wall; if you want privacy while you shower, you'll have to send others out of the room. Modern recessed lighting including mood lighting above bed headboard, but no good vanity mirror light. Mini bar, good-sized flat panel t.v., in-room safe, and deck round out the room's features. The only thing not upgraded was the desk chair which was old and rickety. No chairs on the deck. Good free wifi. Excellent breakfast. Front desk staff want you to leave your room key (tap card) with them when you go out. No front desk staff after 10 so you have to go across the street to Hotel Jane to get your card key after hours. This hotel is far away from the train station and tourist sights. Take the 14A bus from train station and 14CD bus back to train station.
5 out of 5
Recommended
by Guillermofrom Ecuador

Hermosas y comfortables habitaciones

Posted 30-Jul-2014 on Hotels.com
Muy buena la atencion y el servicio brindados, viaje con mi familia y nos trataron muy bien, desde el registro, hasta la salida sentimos mucha cordialidad, al llegar pareciera que el hotel no fuera tan bueno como lo es por la aparencia, gratamente nos dimos cuenta de que las habitaciones son de primera