Carson Valley Waterpark Vacations

There is huge issue of being able to get in to check in. There are cars backed up into traffic. Their answer was that they would need to get permits from two states to get the work done. You have the space. Get the permits. There are too many surprise extra charges. You can only valet park and they charge $50 to valet park and $50 for the hotel fee which doesn’t give you much. The bar in the front was closed and we didn’t dare leave the property to go to dinner because we may not get back in time for the concert so we ate in their restaurant which wasn’t that great. They make it sound like you get breakfast with the room but you only get a $25 credit towards breakfast for the whole room and there were two of us and breakfast is $25 each plus tax and tip. Definitely not worth a $500+ stay. I’m sure the prices were bumped up because there was a concert that night. very disappointed.

I stay here every time I come through Reno. Always clean and the restaurants are excellent.

$37 for a martini was a bit much. Trash in the hall way and a leaky hallway ceiling were on two different floors. Poop bags were not replaced during my three day stay. This was at the lawn in the back. The door to get to that lawn is not accessible with a room key forcing people with their dogs to walk all the way to the side doors. We used a rock to prop the door open so we could get back in. The staff was fantastic in all departments.

There is huge issue of being able to get in to check in. There are cars backed up into traffic. Their answer was that they would need to get permits from two states to get the work done. You have the space. Get the permits. There are too many surprise extra charges. You can only valet park and they charge $50 to valet park and $50 for the hotel fee which doesn’t give you much. The bar in the front was closed and we didn’t dare leave the property to go to dinner because we may not get back in time for the concert so we ate in their restaurant which wasn’t that great. They make it sound like you get breakfast with the room but you only get a $25 credit towards breakfast for the whole room and there were two of us and breakfast is $25 each plus tax and tip. Definitely not worth a $500+ stay. I’m sure the prices were bumped up because there was a concert that night. very disappointed.