Baru Island Waterpark Vacations

We went to the port on a Tuesday afternoon and it was easy to find the staff. They also communicate by WhatsApp. The boat rides went fine. The staff at the resort were very friendly and helpful. If you want a second cup of coffee during the breakfast, you'll have to flag the staff down. The hotel room was good and we liked the bed. Lots of beach loungers with shade available during the midweek. Food was good, but a bit pricey. Beach was nice, the water could be rough if boats pass by. The water isn't as clear as the other islands but this one is much closer to the city. The resort dogs and cats were friendly. There are day pass visitors but we didn't feel like impacted the service level from the staff. We didn't like that the jet ski staff would ride into the designated swim spot. Seems like an accident could happen and it also makes the water quality worse. One thing to note about the property is that they asked for reviews from us several times.

Beautiful boutique hotel in an excellent location within the Walled City! The greenery around the courtyard and pool area was gorgeous. Staff were extremely helpful and friendly. Also loved Época restaurant attached. Highly recommend!

Encantada con todo el servicio y empleados del Hotel, excelente todo.

The quality of the room in its materials and furnishings is outstanding. Staff if kind and cordial. Location is great Will come back

Everything was great

We stayed in the honeymoon room which had beautiful views of the walled city and the clock tower. Our room also came with a hot tub on the balcony which was nice! The hotel doesn’t have a pool and breakfast is a very simple selection of coffee, tea, cereal, fruits, a few choices of bread and a meats & cheeses board. I personally enjoyed my stay and it was a pretty safe hotel (located on the 5th floor of the popular bank building which has a security desk on the first floor)

Everything was great

The hotel maintained a high standard of cleanliness and offered a nostalgic ambiance, which was particularly appreciated 81-year-old of services. The amenities and staff performance were exceptional.

Great service and location.

room was spotless , beautiful hotel. The Tierra Bomba location did not have bottle water. They left refilled containers with Filtered water snd my husband got Stomach problems because of that water. Other than that hotels are gorgeous

Good pool access with chaise lounges available at the pool throughout the day.

To many people outside selling! Can’t enjoy beach or shopping areas

We had a great time. We stayed for a week and got to experience most of what the resort has to offer. We came with two little kids under two and glad we were put on the first floor and had a big family room. Moving around was hard work with a stroller because there’s lot of stairs and not enough ramps. The buffet food had lot of options to choose from. Some are hits and some misses. The restaurants had good food. My main issue was with communication. This was my birthday trip and I let the staff know during check in and asked what they offered for birthdays; I was told it was handled and during my dinner, no one was aware and I had to tell them it was my birthday. We weren’t told about the schedules or how anything worked, maybe it’s the language barrier. We had to figure things out and makeout what the pamphlet said. However we loved the overall staff from the restaurants to the lobby and overall services. Everyone is very patient and friendly. By the time we had to go the staff honestly felt like family. They knew our names and kids names. Really a great crew.

Good pool access with chaise lounges available at the pool throughout the day.