Cilento Waterpark Vacations

Terrific staff and amenities. The woman who handled our check in was superb. The thermal pools and views are spectacular. What a relaxing place. Possibly the best breakfast I have ever seen included in your stay. I can’t wait to come back.

Great hotel. The front desk attendant was very polite and helpful. The breakfast that was included was a great way to start our mornings and having breakfast with a view? What more could you ask for? Room and view for our room was great and the AC worked great. I’d highly recommend this hotel!

Stayed 5 nights and expected this to be the relaxing part of our 2 week Italy trip. Unfortunately, it was anything but. Major issues: • Ant infestation: Our room had a sea of ants. We had to stay one night before being moved, and still found ants on the balcony. • Poor housekeeping & room service: Our room wasn’t cleaned despite being out all day with the cleaning sign on. Food orders were wrong, yet we were still charged. Not acceptable with a $20 room service fee. • Water issues: Water randomly stopped running while showering. • Restaurant issues: The rooftop was closed Sunday despite the listed hours. We ate at Lido instead, where my niece got food poisoning. We also ordered medium well steak and received medium rare. • Poor maintenance: Floors and other areas were chipped and not well maintained. • Noise: Extremely loud on weekends. If you’re not partying, expect noise until 2 AM. Pros: • Some staff were very friendly and provided great service. I was happy to tip them. • Beautiful location, which honestly saves this place. For a supposed 4 star hotel and the price, we expected much better. Stay elsewhere in Sorrento!

Terrific staff and amenities. The woman who handled our check in was superb. The thermal pools and views are spectacular. What a relaxing place. Possibly the best breakfast I have ever seen included in your stay. I can’t wait to come back.

Stayed 5 nights and expected this to be the relaxing part of our 2 week Italy trip. Unfortunately, it was anything but. Major issues: • Ant infestation: Our room had a sea of ants. We had to stay one night before being moved, and still found ants on the balcony. • Poor housekeeping & room service: Our room wasn’t cleaned despite being out all day with the cleaning sign on. Food orders were wrong, yet we were still charged. Not acceptable with a $20 room service fee. • Water issues: Water randomly stopped running while showering. • Restaurant issues: The rooftop was closed Sunday despite the listed hours. We ate at Lido instead, where my niece got food poisoning. We also ordered medium well steak and received medium rare. • Poor maintenance: Floors and other areas were chipped and not well maintained. • Noise: Extremely loud on weekends. If you’re not partying, expect noise until 2 AM. Pros: • Some staff were very friendly and provided great service. I was happy to tip them. • Beautiful location, which honestly saves this place. For a supposed 4 star hotel and the price, we expected much better. Stay elsewhere in Sorrento!

We loved our stay! We were not at the hotel itself, but at the luxury apartments which was a 7-10 minute walk. Although it seemed farther than advertised, it did not matter to us. We had an amazing stay. The food was great. The pool and access to the water was amazing. There is no beach to lay on but there is plenty of lounge chairs, floats, ect. There was even a short swim to a waterfall where you could jump off of rocks if you wanted to. The air-conditioning worked amazing, the kitchen was huge, tons of eating space, living room was large, and the bathrooms were amazing…. and the view from our apartment was stunning. We would stay here again in a heartbeat. We loved everything about it.

The hotel is amazing! The outside gym and pool are super nice they pay attention to detail. Everything was very clean and in order. The staff was very nice and friendly. The free shuttle service to the main square was super helpful. The only complaint i would have is if you order a room service, they charge you 25 euro per person. So every time you order room service, they just add 50 euros to the bill which I think is ridiculous and insulting.

Location, Clean friendly beautiful.

Terrific staff and amenities. The woman who handled our check in was superb. The thermal pools and views are spectacular. What a relaxing place. Possibly the best breakfast I have ever seen included in your stay. I can’t wait to come back.

10 out of 10!!!