Poole Keynes Waterpark Vacations

Yes the staff was brilliant and the breakfast was very impressive

Lovely hotel but very little to do. With all guests spending time at the spa there was no beds by the pool. Food was delicious but overall the experience was too expensive compared to its value.

We stayed in one of the hotels premier suites. It was too big! The decor and design were dated and the lighting and airconditioning problematic. The huge bed had sheets that weren't fitted and the bedspread wasn't very clean and had hairs and dust in evidence. The shower was brilliant and it had 2 baths in the room The door lock jammed when we returned for our second nights stay and the staff took 20 minutes to let us in, but were excellent in giving us free drinks while we waited in the bar. Parking at the hotel is minimal and we paid for 2 days in advance at £10 per day. On the second day there was no room in the hotel car park, due to a wedding at the hotel. They refunded the second days parking charge. Overall not a stay we will repeat.

The hotel was well situated in town - the room was nice and also had a great view of the canal. The main plus point was the staff - they were great, especially Orkhed - who went out of her way to provide exceptional service.

Spotlessly clean. Very friendly staff. Lovely breakfast. Would definitely stay again

Beautifully maintained property with expansive grounds and hiking trails that cross the property and so it is brilliant for walking and dogs. The room we had was exceptional and came with a small garden which again was heaven for the dog. The stay in a place like this is always about the staff though, who were great. Particular shout out to Marly who was the perfect blend of professional and warm and to the older chap who was training one of the new staff when we arrived and was particularly good as well. The only thing I would ask to improve is that there be some way established for people with dogs to enjoy the restaurant rather than only the pub. I’m sure it could be achieved somehow.

Comfortable rooms, staff were great. Wonderful breakfast. Did feel dinner was a little expensive, but again food was very nice.

Comfortabllity and serenity

The room was spotless. Staff so very welcoming and attentive. Dinner and breakfast really great. I Hope to come again. The inn's decor was beautiful too.

Great place, easy access to road network