Northeast Romantic Vacations

Wonderful

Hits and misses: Hits: The outside looks great and the front desk staff was excellent. Very welcoming and explained things well. Only parking is Valet but was worth it as street parking is limited. As others have said the hotel is being renovated so there's some construction going on in the main areas (they state that up front when you make a reservation). Our room was good size and the bed comfortable. There was some wear and tear but it's an old hotel so don't expect new. There are some areas (bathroom) that needed general maintenance. Misses: The bar and restaurant staff could use some assistance or training. We tried the bar but ended up leaving and just going into town. We came back for dinner (we had reservations). The regular dining room is under construction so the current dining room is a back up. It's near the dishwashing area and you could hear people arguing back there. Not the atmosphere you want trying to enjoy a moderately pricey (for us anyway) anniversary dinner. The food though was fine. I'd go back to Cliff House if/when they work out some of the kinks.

Great stay!

Amazing location, close to everything. Lovely 'extras' like free ice cream across the way. The room was very well maintained and so unique. Only thing was that there was only one tiny window, my assumption had been that we would have been able to see into the train station. Anyway, a very good experience.

Great location, great room, first class service

Good

Your parking is lacking!

The Brown Palace is very old which is its major charm. Guests must know that everything about the building may not work quite right. For example, the heating/AC system in our room was very noisy and could not be adjusted. The shower handle was difficult to adjust (Room 430) in starting the stream.