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Reviews of Radisson Chandigarh Zirakpur

4.5 out of 5
Radisson Chandigarh Zirakpur
Chandigarh Patiala Highway, Nabha, Zirakpur, Punjab

Reviews

8.0

Very good

Rating 10 - Excellent. 31 out of 77 reviews" "
Rating 8 - Good. 24 out of 77 reviews" "
Rating 6 - Okay. 10 out of 77 reviews" "
Rating 4 - Poor. 8 out of 77 reviews" "
Rating 2 - Terrible. 4 out of 77 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

amit

Liked: Cleanliness, staff & service, amenities
All good, lots of breakfast options. Staff is excellent. Property is good outside and amenities as well. Some rooms have broken or old fixtures in the room and washrooms.
Stayed 3 nights in May 2024

10/10 Excellent

Charankamal Singh

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Mar 2024
Response from SHUCHITA on Mar 14, 2024
Dear Guest, Greetings! Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed services. We look forward to your next visit. Regards, Shuchita Sharma Front Office Manager

10/10 Excellent

Ranjit

Stayed 2 nights in Mar 2024

4/10 Poor

Amol

Stayed 1 night in Mar 2024
Response from SHUCHITA on Mar 31, 2024
Dear Guest, Thank you for taking the time to share your feedback from your visit to the Radisson Chandigarh-Zirakpur . Please accept my sincere apologies for the shortfalls you encountered as you have mentioned, and those points will be highly taken under consideration and informed to the concern department heads to seek a prompt improvement. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson Chandigarh-Zirakpur , I look forward to welcoming you back. Regards Shuchita Sharma Front Office Manager

10/10 Excellent

Inderpal

Travelled with partner
Liked: Staff & service
Staff at buffet breakfast was super! Front desk also great staff but shower was not working properly and lack of towels in room
Stayed 2 nights in Feb 2024
Response from SHUCHITA on Mar 14, 2024
Dear Guest, Greetings! Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed services. We look forward to your next visit. Regards, Shuchita Sharma Front Office Manager

8/10 Good

Yadwinder

Stayed 1 night in Feb 2024
Response from SHUCHITA on Mar 25, 2024
Dear Guest, Greetings! Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed services. We look forward to your next visit. Regards

4/10 Poor

Rishabh

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Unsatisfactory
Property was not up to the mark for the price range. You are required to settle for every service upfront. No cleanliness is the room. Not satisfied with stay
Stayed 1 night in Jan 2024
Response from Shuchita Sharma on Feb 10, 2024
Dear Guest Thank you for taking the time to share your feedback from your visit to the Radisson Chandigarh-Zirakpur . Please accept my sincere apologies for the shortfalls you encountered as you have mentioned, and those points will be highly taken under consideration and informed to the concern department heads to seek a prompt improvement. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson Chandigarh-Zirakpur , I look forward to welcoming you back.RegardsShuchita SharmaFront Office Manager

8/10 Good

Ella

Liked: Cleanliness, room comfort
Stayed 1 night in Jan 2024
Response from Shuchita Sharma on Feb 10, 2024
Dear Guest,Greetings!Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed services. We look forward to your next visit.Regards,Shuchita SharmaFront Office Manager

10/10 Excellent

Rakesh

Stayed 1 night in Dec 2023
Response from SHUCHITA on Mar 14, 2024
Dear Guest, Greetings! Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed services. We look forward to your next visit. Regards, Shuchita Sharma Front Office Manager

6/10 Okay

Simar

Stayed 1 night in Dec 2023
Response from Shuchita Sharma on Feb 10, 2024
Dear Guest Thank you for taking the time to share your feedback from your visit to the Radisson Chandigarh-Zirakpur . Please accept my sincere apologies for the shortfalls you encountered as you have mentioned, and those points will be highly taken under consideration and informed to the concern department heads to seek a prompt improvement. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson Chandigarh-Zirakpur , I look forward to welcoming you back.RegardsShuchita SharmaFront Office Manager

4/10 Poor

Ravi

Business traveller
Disliked: Cleanliness
worst
worst, at reception staff is confused and very arrogant.
Stayed 2 nights in Dec 2023
Response from Shuchita Sharma on Feb 10, 2024
Dear Guest Thank you for taking the time to share your feedback from your visit to the Radisson Chandigarh-Zirakpur . Please accept my sincere apologies for the shortfalls you encountered as you have mentioned, and those points will be highly taken under consideration and informed to the concern department heads to seek a prompt improvement. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson Chandigarh-Zirakpur , I look forward to welcoming you back.RegardsShuchita SharmaFront Office Manager

10/10 Excellent

Enosh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Once again an exceptional experience with Radisson Zirakpur. Perfect staff that is accommodating and helpful throughout. Manager Sanjeev is wonderful and hospitable. I couldn't praise this hotel enough. Thanks for making our event an excellent event. Thanks from Akansha
Response from Shuchita on Nov 30, 2023
Dear Guest, Greetings! Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed services. We look forward to your next visit. Regards, Shuchita Sharma Front Office Manager

8/10 Good

Nitin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a very good property with all the amenities
Stayed 3 nights in Sep 2023
Response from Shuchita on Oct 11, 2023
Dear Guest, Greetings! Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed services. We look forward to your next visit. Regards, Shuchita Sharma Front Office Manager

10/10 Excellent

Enosh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff and service. A special mention for Sanjeev, the property manager, for his exceptional hospitality. Might I add, delicious breakfast buffet.
Response from Shuchita on Sep 23, 2023
Dear Guest, Greetings! Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed services. We look forward to your next visit. Regards, Shuchita Sharma Front Office Manager

6/10 Okay

Vinay

Business traveller
Liked: Cleanliness, staff & service
Looks good from outside, room interiors were below average such as paint finish, preparing the bedding below a globally reputed hotel standards.
Stayed 1 night in Jul 2023
Response from Shuchita Sharma on Jul 11, 2023
Dear Guest, Thank you for taking the time to share your feedback from your visit to the Radisson Chandigarh-Zirakpur . Please accept my sincere apologies for the shortfalls you encountered as you have mentioned, and those points will be highly taken under consideration and informed to the concern department heads to seek a prompt improvement. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson Chandigarh-Zirakpur , I look forward to welcoming you back. Regards Shuchita Sharma Front Office Manager

6/10 Okay

Simrit

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I booked a deluxe room which is supposed to be slightly bigger than superior room. I stayed in their superior room previously. But to my shock, their deluxe room is smaller. When I asked the front desk, they told me that deluxe room near the lifts are smaller. This is disappointing as they never said anything like that on their hotel page. And they charged a higher rate even though the room was smaller. I have stayed at this hotel previously also. And the level of cleanliness and amenities provided has declined over a period.
Stayed 3 nights in Jun 2023
Response from Shuchita on Jun 19, 2023
Dear Guest, Thank you for taking the time to share your feedback from your visit to the Radisson Chandigarh-Zirakpur . Please accept my sincere apologies for the shortfalls you encountered as you have mentioned, and those points will be highly taken under consideration and informed to the concern department heads to seek a prompt improvement. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson Chandigarh-Zirakpur , I look forward to welcoming you back. Regards Shuchita Sharma Front Office Manager

8/10 Good

Simrit

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
The room was messy and unclean. Hotel and breakfast were good. Location was easily accessible.
Stayed 1 night in Jun 2023
Response from Shuchita Sharma on Jun 15, 2023
Dear Guest Thank you for taking the time to share your feedback from your visit to the Radisson Chandigarh-Zirakpur . Please accept my sincere apologies for the shortfalls you encountered as you have mentioned, and those points will be highly taken under consideration and informed to the concern department heads to seek a prompt improvement. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson Chandigarh-Zirakpur , I look forward to welcoming you back.RegardsShuchita SharmaFront Office Manager

2/10 Terrible

Ramandeep

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Very disappointing, booked for our honeymoon. Confirmed and everything but when we reaxhed, no decorations, or balloons, or " complimentary cake, blah blha...my foot" Infact all they could say was we dont know Next time... Do you get married everyday or have 1st wedding night all the time??? Do stupid n unprofessional Not recommended I especially booked this as I was traveling from US And wanted special first night with my husband. Horrible service n staff
Stayed 1 night in May 2023
Response from Shuchita Sharma on May 20, 2023
Dear Guest, Thank you for taking the time to share your feedback from your visit to the Radisson Chandigarh-Zirakpur . Please accept my sincere apologies for the shortfalls you encountered as you have mentioned, and those points will be highly taken under consideration and informed to the concern department heads to seek a prompt improvement. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson Chandigarh-Zirakpur , I look forward to welcoming you back. Regards Shuchita Sharma Front Office Manager

4/10 Poor

Rajeev, Surrey

Travelled with partner
Disliked: Amenities, property conditions & facilities
Checkin was rushed. Had to find our own way to the room. The key didn’t work in the elevator allowing us to press the floor number. Had to get a new key and combined at which time the front desk employee insisted to take us to our room. That was nice of him. The bed was lifeless from bother sides. Had to sleep in the middle. Bathroom sink was struggling with drainage. Had dinner at the restaurant. The food was good but the service wasn’t. Took too long for someone to check on us. Took thirty minutes to get our desert.
Stayed 1 night in Feb 2023
Response from Shuchita Sharma on Feb 13, 2023
Dear Guest, Thank you for taking the time to share your feedback from your visit to the Radisson Chandigarh-Zirakpur . Please accept my sincere apologies for the shortfalls you encountered as you have mentioned, and those points will be highly taken under consideration and informed to the concern department heads to seek a prompt improvement. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson Chandigarh-Zirakpur , I look forward to welcoming you back. Regards Shuchita Sharma Front Office Manager

8/10 Good

Meera

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located in busy area but quiet once you get in!
Response from Shuchita Sharma on Dec 26, 2022
Dear Guest,Greetings!Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed services. We look forward to your next visit.Regards,Shuchita SharmaFront Office Manager

8/10 Good

Jaffir

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to reach - close to airport. Big Rooms
Response from SHUCHITA on Nov 30, 2023
Dear Guest, Greetings! Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed services. We look forward to your next visit. Regards, Shuchita Sharma Front Office Manager

8/10 Good

Mohan

Stayed 1 night in Dec 2022
Response from Shuchita on Dec 22, 2022
Dear Guest,Greetings!Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed services. We look forward to your next visit.Regards,Shuchita SharmaFront Office Manager

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Nov 2022
Response from Shuchita on Dec 22, 2022
Dear Guest,Greetings!Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed services. We look forward to your next visit.Regards,Shuchita SharmaFront Office Manager

10/10 Excellent

Gurchran, Brampton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service staff were excellent and very helpful and informative. The service at the restaurants and front office was if very high standards
Stayed 6 nights in Aug 2022

6/10 Okay

Sunil

Stayed 1 night in Jun 2022
Response from Shuchita on Aug 17, 2022
Dear Guest, Greetings! Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed services. We look forward to your next visit. Regards, Shuchita Sharma Front Office Manager

8/10 Good

Abhiram

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Stayed 4 nights in Jun 2022

8/10 Good

Saurabh

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Slightly above average
Originally booked room was not given to us as it was overbooked. Bill also wasn't adjusted to reflect the one night during which lower tier room was given to us. Airport shuttle was not available. Overall food quality and cleanliness was good. Once actual room was assigned, it was more comfortable.
Stayed 4 nights in Apr 2022

4/10 Poor

Varun, Rocklin

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
the staff needs training , and Radisson has brand almost similar to Marriot and if they want to compete with Marriots of the world then they have to up their game. Classic example I use Marriot Convoy app, since I checked out from 1 marriot to another marriot in different city the message or request service was still showing or appearing to service desk of the marriot I checked out form , but the serve professional ensured the message was relauyed to the current marriot and the request was fulfilled but also got a call. That's called service. I would say and suggest for all those who ar win service industry if you don't like it don't work. Yes there are all kinds of people and all treat differently but you have to still maintain you approach.
Stayed 1 night in Apr 2022
Response from Shuchita on Apr 14, 2022
Dear Guest Thank you for taking the time to share your feedback from your visit to the Radisson Chandigarh-Zirakpur . Please accept my sincere apologies for the shortfalls you encountered as you have mentioned, and those points will be highly taken under consideration and informed to the concern department heads to seek a prompt improvement. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson Chandigarh-Zirakpur , I look forward to welcoming you back. Regards Shuchita Sharma Front Office Manager

10/10 Excellent

Vic

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean. Good staff . Enjoyed buffet .
Stayed 1 night in Apr 2022
Response from Shuchita on Apr 12, 2022
Dear Guest, Greetings! Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed services. We look forward to your next visit. Regards, Shuchita Sharma Front Office Manager

2/10 Terrible

Varun

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Regrettable Radisson experience!!
A forgettable experince staying at Radisson Zirakpur. Checked in at 10.45 PM. Kitchen and bar closed at 11.00 PM. Tandoor wasnt working. No one was answering at reception or on the "one touch service" button. There were mosquitoes in the room. And if that was not enough there were people partying in rooms opposite to our room. Drunk people were screaming and shouting in the corridor, drunk girls were ringing our room-bell repeatedly. On informing the reception they just gave an excuse that tgere is a marriage party staying at tge hotel and they have some issues. All this at 3.30 am in the night. A waiter was also manhandled by those partying drunks! Defi itely not a radisson experience and definitely not a hotel for a Family stay.
Stayed 1 night in Apr 2022
Response from Shuchita on Apr 12, 2022
Dear Guest Thank you for taking the time to share your feedback from your visit to the Radisson Chandigarh-Zirakpur . Please accept my sincere apologies for the shortfalls you encountered as you have mentioned, and those points will be highly taken under consideration and informed to the concern department heads to seek a prompt improvement. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson Chandigarh-Zirakpur , I look forward to welcoming you back. Regards Shuchita Sharma Front Office Manager

10/10 Excellent

Guriqbal

Stayed 1 night in Mar 2022

8/10 Good

Guri

Stayed 1 night in Feb 2022

4/10 Poor

Gerry

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jan 2022

10/10 Excellent

Ramesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Nov 2021

10/10 Excellent

Shikha

Stayed 1 night in Jul 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location close to the airport. Food quality and variety could be better.
Stayed 2 nights in Mar 2021

6/10 Okay

vishal

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Staff at the check in counter was rude
Stayed 1 night in Jan 2021
Response from Manoj Singh Rathore on Feb 23, 2021
Dear Guest, Thank you for your business and sharing your feedback. Do give us another opportunity to serve you again. Best Regards

10/10 Excellent

Siddharth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean rooms, lobby. Great breakfast.
I stayed here for 3 days prior to going home to avoid any risk of infecting family in case I got something on my flight to Chandigarh. Luckily I tested Covid negative, but there were definitely times inside hotel where compliance wasn't great- specially amongst customers as most didn't wear mask in common areas. Staff mostly did wear mask, but some in typical Indian fashion of below the nose. Apart from that, the stay was very pleasant. The staff went above and beyond to cater to requests giving great room service especially during breakfast buffet. The room was very clean, as were the common areas. The rooftop is beautiful, huge area to rest and get some sun. The pool is closed due to Covid. The room was very spacious and comfortable. The dinner is very expensive, and the biryani tasted kind of bland. I'd recommend downloading Zomato and ordering- many good restaurants nearby deliver. One thing which was rather annoying- I got a 500 Rs voucher on hotels.com with my booking for food & drink but when I tried to redeem it at checkout they said it only meant soft drink and nothing else.
Swimming pool
Rooftop
Lobby
Entrance
Stayed 3 nights in Nov 2020

6/10 Okay

Satwant

Travelled with family
clean rooms but smoke odour
Stayed 1 night in Mar 2020

8/10 Good

Simrit, Toronto

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Friendly staff, descent food, clean room. They need need to concentrate more towards apt ness of linens
Stayed 3 nights in Feb 2020

6/10 Okay

Verified traveller

Travelled with partner
Disliked: Property conditions & facilities
We were given a smelly damp room, when complained they said they’ll send us air fresheners, but on further complaint they finally changed the room. The bathroom was leaking in the second room
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Feb 2020

10/10 Excellent

Manik

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

8/10 Good

Nimesh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Property & Service
Good Property. Excellent Breakfast & Service. In the outskirts.
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel & Breakfast!
Overall the Stay & Breakfast was good. Far from main city & attraction.
Stayed 1 night in Feb 2020

4/10 Poor

Sudhir

Travelled with family
Liked: Property conditions & facilities
Disliked: Staff & service, room comfort
Disappointing stay
I must say that, during my stay I faced several disappointments. To start with, even though I checked in after 3.30PM, my room was not ready when I arrived. I was offered a key to the room upon check-in (with the sales pitch that its a room with a view) and when I went to the room, I and my family were shocked to see that we were given the key to a room that is not even cleaned/made up after the last guest check out. When I complained to the front desk about this, I was given another room which neither had the view nor the requested bed option. All these fiasco left us devoid of the first 1.5 hours of precious time. The room did not have the tea sachets/sugar etc and our request in the evening to provide us with the same met with very courteous response over the phone but the materials were not delivered to the room even after reminding for them twice. Finally we had to go personally to the front desk and ensure that the sachets were delivered to the room. The restaurant and the service by the staff there were very satisfactory and we were pleased with the attitude of the Manager and the serving staff. Thanks for that. The night was horrible as were were unable to get any sleep. There were loud noises coming from the rooms adjacent to ours which were occupied by guests of some wedding party. Their banter went on till 4AM.
Stayed 1 night in Feb 2020

6/10 Okay

AMIT

Business traveller
Liked: Cleanliness, staff & service
Disliked: Room comfort
Not Worth It
Although the service was excellent, the infrastructure in this Hotel is terrible.
Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 star experience food was excellent room service speedy and great roof terrace. Staff knew you by name and always had a smile on there face.
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NEED SOME IMPROVEMENTS...... Location is far from Chandigarh, you will stuck in traffic to reach the hotel because it is situated in Zirakpur (Punjab) nearby of Chandigarh. Room is really nice as it is always of Radisson. Clean bedsheet, a good collection of in room tea, less noisy, comfortable bed.
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short trip well done
Superb stay. The staff was exceptionally kind and helpful. Will definitely put up here again.
Stayed 1 night in Jan 2020